Page 1 Table of Contents Introduction Instrument Cluster Warning lights and chimes Gauges Message center Entertainment Systems AM/FM stereo AM/FM stereo with CD Auxiliary input jack USB port Satellite radio information Navigation system SYNC Climate Controls Heater only Manual heating and air conditioning Lights Headlamps Turn signal control...
Page 2: Table Of Contents
Table of Contents Seating and Safety Restraints Seating Safety restraints Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Trailer brake controller-integrated Recreational towing Driving Starting Brakes Traction Control™ Traction Control™/AdvanceTrac AdvanceTrac Transmission operation...
Page 4: Introduction
Introduction CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
Page 5 Introduction Warning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind. Protecting the environment We must all play our part in protecting the environment.
Page 6 Introduction Do not add friction modifier compounds or special break-in oils since these additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.
Page 7 Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting “Contact Us” or by phone at 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance...
Page 8 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
Page 9 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
Page 10 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Page 11 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book.
Page 12 Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Child Seat Lower Airbag - Side Anchor Child Seat Tether Brake System Anchor Anti-Lock Brake System Parking Brake System Brake Fluid -...
Page 13 Introduction Vehicle Symbol Glossary Power Windows Power Window Lockout Front/Rear Child Safety Door Interior Luggage Lock/Unlock Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, Battery Acid or Sparks Explosive Gas Fan Warning Maintain Correct Fluid...
Page 14: Warning Lights And Chimes
Instrument Cluster WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works.
Page 15 Instrument Cluster I/M testing. See the Readiness for Inspection/Maintenance (I/M) testing in the Maintenance and Specifications chapter. Solid illumination after the engine is started indicates the on-board diagnostics system (OBD-II) has detected a malfunction. Refer to On-board diagnostics (OBD-II) in the Maintenance and Specifications chapter.
Page 16 Instrument Cluster WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle. Have the vehicle checked by your authorized dealer. Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury.
Page 17 Instrument Cluster WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Low tire pressure warning (if equipped): Illuminates when your tire pressure is low. If the light remains on at start up or while driving, the tire pressure should be checked.
Page 18 Instrument Cluster Transmission Tow/Haul Feature (if equipped): Illuminates when the Tow/Haul feature has been activated. Refer to the Driving chapter for transmission function and operation. If the light flashes steadily, have the system serviced immediately, damage to the transmission could occur. Anti-theft system: Flashes when the SecuriLock Passive Anti-theft System has been activated.
Page 19: Gauges
Instrument Cluster High beams: Illuminates when the high beam headlamps are turned on. Key-in-ignition warning chime: Sounds when the key is left in the ignition in the off or accessory position and the driver’s door is opened. Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened.
Page 20 Instrument Cluster Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
Page 21: Message Center
Instrument Cluster Engine oil pressure gauge: Indicates engine oil pressure. The needle should stay in the normal operating range (between “L” and “H”). If the needle falls below the normal range, stop the vehicle, turn off the engine and check the engine oil level.
Page 22 Instrument Cluster The DTE function will display LOW FUEL LEVEL when you have approximately 50 miles (80 km), to empty. Press the SELECT/RESET stem to clear this warning message. It will return at approximately 25 miles (40 km), 10 miles (16 km) and 0 miles (0 km) to empty. DTE is calculated using a running average fuel economy, which is based on your recent driving history of 500 miles (800 km).
Page 23 Instrument Cluster Setup menu (vehicle customization and vehicle system check) HOLD RESET FOR SETUP MENU Press and hold the SELECT/RESET stem to get into the setup menu sequence for the following displays: Note: When returning to the setup menu and a non-English language has been selected, HOLD RESET FOR ENGLISH will be displayed to change back to English.
Page 24 Instrument Cluster AUTOUNLOCK (if equipped) This feature automatically unlocks all vehicle doors when the driver’s door is opened within 10 minutes of the ignition being turned off. Press and hold the SELECT/RESET stem to turn this feature on or off. Press the SELECT/RESET stem for the next setup menu item or wait for more than four seconds to return to the info menu.
Page 25 Instrument Cluster Compass zone adjustment 1. Determine which magnetic zone you are in for your geographic location by referring to the zone map. 2. Press and release the SELECT/RESET stem to scroll through the information displays until the message center displays HOLD RESET FOR SETUP MENU.
Page 26 Instrument Cluster Note: If the SELECT/RESET stem is pressed during the calibration or three minutes has elapsed since the beginning of the calibration without driving the vehicle, the message center reverts back to normal operation and the CAL will display until a successful calibration is carried out. 5.
Page 27 Instrument Cluster System warnings System warnings alert you to possible problems or malfunctions in your vehicle’s operating systems. In the event of a multiple warning situation, the message center will cycle the display to show all warnings by displaying each one for four seconds.
Page 28 Instrument Cluster TRAILER CONNECTED (if equipped) — Displayed when a correct trailer connection (a trailer with electric trailer brakes) is sensed during a given ignition cycle. Refer to Trailer towing in the Tires, Wheels and Loading chapter for more information. TRAILER DISCONNECTED (if equipped) —...
Page 29: Entertainment Systems
AM/FM stereo system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 30 Entertainment Systems 2. AUDIO: Press AUDIO repeatedly to gain access to the following settings: • BAL (Balance): Press AUDIO to reach the balance setting. Use SEEK to adjust the audio between the left (L) and right (R) speakers. • FAD (Fade)–If equipped with four speaker audio system: Press AUDIO to reach the fade feature.
Page 31 (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 32 Entertainment Systems (Tuner): Press to manually go up or down the radio frequency. Also use in menu mode to select various settings. In satellite radio mode (if equipped), press to tune to the next/previous channel. In CATEGORY MODE, press to scroll through the list of available SIRIUS channel Categories (Pop, Rock, News, etc.).
Page 33 Entertainment Systems • SAVE SONG: Press OK to save the currently playing song in the system’s memory. (If you try to save something other than a song, CANT SAVE will appear in the display.) When the chosen song is playing on any satellite radio channel, the system will alert you with an audible prompt.
Page 34 Entertainment Systems When the six strongest stations are filled, the station stored in preset 1 will begin playing. If there are less than six strong stations, the system will store the last one in the remaining presets. RBDS: Available only in FM mode. This feature allows you to search RBDS-equipped stations for a certain category of music format: CLASSIC, COUNTRY, INFORM, JAZZ/RB, ROCK, etc.
Page 35 Entertainment Systems TRACK/FOLDER MODE: Available only on MP3 discs in CD mode. In track mode, press SEEK, SEEK to scroll through all tracks on the disc. In folder mode, press SEEK, SEEK to scroll through tracks within the selected folder. Press FOLDER, FOLDER to access the previous/next folder (if...
Page 36 Entertainment Systems (Play/Pause): This control is operational in CD/MP3 mode. When a CD/MP3 is playing, press to pause or play the current CD/MP3. The CD/MP3 status will display in the radio display. OK: Use in various menu selections. 7. SHUFFLE: Press SHUFFLE to engage shuffle mode.
Page 37 Entertainment Systems In satellite radio mode (if equipped), there are 18 available presets, six each for SAT1, SAT2 and SAT3. To save satellite channels in your memory presets, tune to the desired channel then press and hold a preset control until sound returns. Satellite radio is available only with a valid SIRIUS radio subscription.
Page 38: Auxiliary Input Jack
Auxiliary input jack WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 39 Entertainment Systems Required equipment: 1. Any portable music player designed to be used with headphones 2. An audio extension cable with stereo male 1/8 in. (3.5 mm) connectors at each end To play your portable music player using the auxiliary input jack: 1.
Page 40: Usb Port
USB port (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
Page 41 Entertainment Systems Your vehicle may be equipped with a USB port located on the instrument panel. This feature allows you to plug in media playing devices, memory sticks, and also to charge devices if they support this feature. For further information on this feature, refer to Accessing and using your USB port in the SYNC supplement or Navigation system...
Page 42 CD units are designed to play commercially pressed 4.75 in (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Do not use any irregular shaped CDs or discs with a scratch protection film attached.
Page 43 Entertainment Systems CDs with homemade paper (adhesive) labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed. It is recommended that homemade CDs be identified with permanent felt tip marker rather than adhesive labels.
Page 44: Satellite Radio Information
Entertainment Systems Sample MP3 structure If you are burning your own MP3 discs, it is important to understand how the system will read the structures you create. While various .mp3 files may be present, (files with .mp3 extensions other than mp3), only files with the .mp3 extension will be .mp3 played.
Page 45 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
Page 46 Entertainment Systems Radio Display Condition Action Required ACQUIRING Radio requires more No action required. than two seconds to This message should produce audio for the disappear shortly. selected channel. SAT FAULT Internal module or If this message does system failure not clear within a short present.
Page 47: Navigation System
Entertainment Systems Radio Display Condition Action Required NO TEXT Song title information Song title information not available. not available at this time on this channel. The system is working properly. NO TEXT Category information Category information not available. not available at this time on this channel.
Page 48: Climate Controls
Climate Controls HEATER ONLY SYSTEM (IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in the vehicle. 2. Temperature selection: Controls the temperature of the airflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in the vehicle.
Page 49: Manual Heating And Air Conditioning
Climate Controls MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in the vehicle. 2. Temperature selection: Controls the temperature of the airflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in the vehicle.
Page 50 Climate Controls Operating tips • To reduce fog build-up on the windshield during humid weather, place the air flow selector in the position. • To reduce humidity build-up inside the vehicle: do not drive with the air flow selector in the OFF position. •...
Page 51: Lights
Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Turns the headlamps on. High beams • Push the lever toward the instrument panel to activate. • Pull the lever toward you to deactivate.
Page 52 Lights Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: • the ignition must be in the on position and • the headlamp control is in the off or parking lamp position. WARNING: Always remember to turn on your headlamps at dusk or during inclement weather.
Page 53 Lights VERTICAL AND HORIZONTAL AIM ADJUSTMENT (SEALED BEAM HEADLAMPS) The headlamps on your vehicle are intended to be aimed using mechanical aimers. If mechanical aimers are used and the cross-car sight line is in any way blocked, set the legs of the universal adaptor all to the same setting, such that the cross-car sight line is no longer blocked, per the instructions for the brand of mechanical aimer used.
Page 54 Lights 5. Locate the vertical adjuster (1) for each headlamp. Adjust the aim by turning the adjuster control either clockwise (to adjust up) or counterclockwise (to adjust down). 6. In addition to the horizontal line marked in step 2, a pair of vertical lines (5) must be marked at the center line of the headlamps on the wall or screen.
Page 55: Turn Signal Control
Lights 3. Turn on the low beam headlamps to illuminate the wall or screen and open the hood. Cover one of the headlamps so no light hits the wall. 4. On the wall or screen you will observe a light pattern with a distinct horizontal edge towards the right.
Page 56 Lights INTERIOR LAMPS Dome lamps with rear headliner (if equipped) Dome lamps equipped with an on/off control will light when: • doors are closed and the control is in the position • control is in the middle position and any door is open •...
Page 57: Bulb Replacement
Lights BULB REPLACEMENT Lamp assembly condensation Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold.
Page 58 Lights Function Number of Trade number bulbs Headlamps H13/9008 (aerodynamic) Headlamps (sealed H6054 beam) Park lamp with 3157A or 3157AK aerodynamic Park lamp with sealed 3157K beam Side marker with aerodynamic Side marker with sealed beam Back-up lamps 3156K or 3156 License plate lamp Stop/tail/turn/side 3157K...
Page 59 Lights Replacing exterior bulbs Check the operation of all bulbs frequently. Replacing headlamp bulbs (aerodynamic) 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Remove the three screws from the headlamp assembly and pull the assembly straight out.
Page 60 Lights 2. Remove the four screws from the headlamp assembly and carefully remove the lamp/bezel. 3. Remove the four screws and the retaining ring. 4. Disconnect the electrical connector from the lamp and remove the lamp. To install the new lamp, follow the removal procedures in reverse order.
Page 61 Lights Replacing side marker bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed beam 3. Rotate the bulb socket counterclockwise and remove. 4.
Page 62 Lights Replacing high-mount brake lamp bulbs On vehicles without a rear headliner, the interior cargo lamp (if equipped) must be removed from under the high-mount brake lamp assembly located inside the vehicle. Then, do the following: 1. Remove the two screws from the high-mount brake lamp assembly and lift the lamp from the vehicle.
Page 63 Lights Replacing stop/turn/tail/side marker/backup lamp bulbs The stop/turn/tail/side marker/backup lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace any of the bulbs: 1. Turn the headlamp switch to the off position, then remove the four screws and the lamp assembly from the vehicle.
Page 64: Driver Controls
Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. Windshield washer: Press the end of the stalk: •...
Page 65 Driver Controls TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheel release control toward you. 2. Move the steering wheel up or down until you find the desired location. 3. Release the steering wheel release control.
Page 66: Power Windows
Driver Controls Note: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. To prevent the fuse from being blown, do not use the power point(s) over the vehicle capacity of 12V DC/180W.
Page 67: Mirrors
Driver Controls One-touch down Allows the driver’s window to open fully without holding the control down. Press the switch completely down to the second detent and release quickly. The window will open fully. Momentarily press the switch to any position to stop the window operation. Accessory delay With accessory delay, the window switches and radio may be used for up to 10 minutes after the ignition switch is turned to the off position, or...
Page 68 Driver Controls EXTERIOR MIRRORS Power side view mirrors (if equipped) WARNING: Do not adjust the mirror while the vehicle is in motion. To adjust your mirrors: 1. Rotate the control clockwise to adjust the right mirror and rotate the control counterclockwise to adjust the left mirror.
Page 69 Driver Controls Spotter mirror on telescoping mirror (if equipped) The spotter mirror has a swivel that allows it to tilt up and down, and also to tilt left and right to increase side and rear visibility. Fold-away mirrors The mirrors can be manually folded forward or backwards for narrow spaces like driving through an automatic car wash or backing out of a garage with the trailer tow mirror.
Page 70: Speed Control
Driver Controls SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a set speed without keeping your foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed control The speed controls are located on the steering wheel.
Page 71 Driver Controls Resuming a set speed Press and release RES. This will automatically return the vehicle to the previously set speed. Increasing speed while using speed control To increase the set speed: • Press and hold SET/ACCEL until you get to the desired speed, then release.
Page 72: Upfitter Controls
Driver Controls Navigation system/SYNC hands free control features (if equipped) Press control briefly until the voice icon appears on the Navigation display to use the voice command feature. Press to activate phone mode or answer a phone call. Press and hold to exit phone mode or end a call.
Page 73 CAC08 Brown More detailed information about Upfitter switches can be found at https://www.fleet.ford.com/truckbbas/. POSITIVE RETENTION FLOOR MAT (IF EQUIPPED) WARNING: Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed.
Page 74 Driver Controls WARNING (Continued) • Never place floor mats or any other covering on top of already installed floor mats. Floor mats should always rest on top of vehicle carpeting surface and not another floor mat or other covering. Additional floor mats or any other covering will reduce the pedal clearance and potentially interfere with pedal operation.
Page 75: Locks And Security
Locks and Security KEYS The key operates all locks on your vehicle. You should always carry a second key with you in a safe place in case you require it in an emergency. If your vehicle is equipped with the SecuriLock passive anti-theft system, your keys are electronically coded to your vehicle;...
Page 76 Locks and Security The autolock feature repeats when: • any door is opened then closed while the ignition is in the on position and the vehicle speed is 9 mph (15 km/h) or lower, and • the vehicle then attains a speed greater than 12 mph (20 km/h) for greater than two seconds.
Page 77 Locks and Security Autounlock feature After the autolock feature has locked the doors, the autounlock feature will unlock all the doors when: • the vehicle has then come to a stop and the ignition is turned off or to accessory; and •...
Page 78 Locks and Security 6. To enable/disable the autounlock feature, press the lock control, then press the unlock control. The horn will chirp once if autounlock was deactivated or twice (one short and one long chirp) if autounlock was activated. 7. Turn the ignition off. The horn will chirp once to confirm the procedure is complete.
Page 79 Locks and Security • Unlock the vehicle with the key fob or use the power door lock on the front door. The front doors are unlocked and the cargo doors remain double-locked. • The only way to unlock the side or back cargo doors from outside vehicle is with the key.
Page 80 Locks and Security • The rear door handle is located in the rear door below the glass. To open the side or back cargo doors from the inside: 1. Unlock the E-Guard Cargo Protection System™ using the emergency handle. 2. Unlatch the door using the inside release handle. REMOTE ENTRY SYSTEM (IF EQUIPPED) This device complies with part 15 of the FCC rules and with RSS-210 of Industry Canada.
Page 81 Locks and Security The remote entry system allows you to lock or unlock all vehicle doors without a key. Note: The lock and unlock features work when the ignition is in any position. The panic feature is active regardless of the ignition positions. If there are problems with the remote entry system, make sure to take ALL remote entry...
Page 82 Locks and Security Switching from two step to one step door unlocking Your vehicle comes with two step unlocking enabled. With the vehicle locked, unlocking can be switched between two step and one step door unlocking by pressing and holding both the buttons simultaneously on the remote entry transmitter for approximately four seconds and release.
Page 83 Locks and Security To replace the battery: 1. Twist a thin coin between the two halves of the remote entry transmitter near the key ring. DO NOT TAKE THE RUBBER COVER AND CIRCUIT BOARD OFF THE FRONT HOUSING OF THE REMOTE ENTRY TRANSMITTER.
Page 84 Locks and Security Note: Ensure the brake pedal is not depressed during this sequence. To reprogram the remote entry transmitters: 1. Ensure the vehicle is electronically unlocked. 2. Place the key in the ignition and turn from the 2 (lock) position to 3 (off).
Page 85: Anti-Theft System
Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues.
Page 86 Locks and Security Anti-theft indicator The anti-theft indicator is located in the instrument cluster. Vehicles equipped with the SecuriLock Passive Anti-theft system behave as follows: • When the ignition is in the off position, the indicator will flash once every two seconds for a total of 10 seconds to indicate the SecuriLock system is functioning as a theft deterrent.
Page 87 Locks and Security Tips: • A maximum of eight keys can be coded to your vehicle. • Only use SecuriLock keys. • You must have two previously programmed coded keys (keys that already operate your vehicle’s engine) and the new unprogrammed key(s) readily accessible.
Page 88 Locks and Security If the key has been successfully programmed it will start the vehicle’s engine and the theft indicator light will illuminate for three seconds and then go out. If the key was not successfully programmed, it will not start your vehicle’s engine and the theft indicator light will flash on and off rapidly.
Page 89: Seating And Safety Restraints
Seating and Safety Restraints FRONT SEATS WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
Page 90 Seating and Safety Restraints The non-adjustable head restraints consist of a trimmed foam covering over the upper structure of the seatback. Properly adjust the seatback to an upright driving/riding position, so that the head restraint is positioned as close as possible to the back of your head.
Page 91 Seating and Safety Restraints Pull lever up to adjust seatback. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched.
Page 92 Seating and Safety Restraints Press to raise or lower the rear portion of the seat cushion. Press the control to move the seat forward, backward, up or down. REAR SEATS Rear captains chair adjust — passenger side only Pull the lever to adjust the seat forward or backward.
Page 93 Seating and Safety Restraints Quick-release captains chair (7 passenger configuration- second row only) To remove the seat: 1. Disengage the lap/shoulder belt from the seat by inserting a key or small screwdriver into the slot in the detachable anchor and lifting upward.
Page 94 Seating and Safety Restraints 1. Position the seat to the floor mount. 2. Pull the seat latch handle downward to lock the seat in position. 3. Make sure the safety belt is not twisted, then insert the safety belt tongue into the detachable anchor until you hear a “click” and feel the latch engage.
Page 95 Seating and Safety Restraints 2. Find the clips attached near the ends of the lap/shoulder belts. 3. Clip the end of the belt to the stationary portion of the shoulder belt coming out of the trim panel. The end of the shoulder belt must be clipped in order to keep it from striking anything during vehicle operation.
Page 96 Seating and Safety Restraints 4. With assistance, pull the LH/RH seat latch release straps (1) (located behind the latch mechanisms) to release the latch from the rear strikers. 5. Lift the rear end of seat upward and rearward by pushing on the seatback (2) and lifting the seat cushion (3) to disengage the front seat hook and the rear seat latch from the striker.
Page 97: Safety Restraints
Seating and Safety Restraints 4. Engage the front LH/RH hooks to the LH/RH front striker pins. 5. After the front LH/RH hooks are engaged to the LH/RH front striker pins, pull LH/RH seat latch release straps to allow engagement of the latch to the striker pins.
Page 98 Seating and Safety Restraints WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair.
Page 99 Seating and Safety Restraints • Front and rear seats Restraint of pregnant women WARNING: Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. The shoulder portion of the safety belt should be positioned across the chest.
Page 100 Seating and Safety Restraints In addition, the retractor is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. Automatic locking mode In this mode, the shoulder belt is automatically pre-locked.
Page 101 Seating and Safety Restraints WARNING: BELT AND RETRACTOR ASSEMBLY MUST BE REPLACED if the safety belt assembly “automatic locking retractor” feature or any other safety belt function is not operating properly when checked by an authorized dealer. Failure to replace the belt and retractor assembly could increase the risk of injury in collisions.
Page 102 Seating and Safety Restraints Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. Conditions of operation If... Then... The driver’s safety belt is not The safety belt warning light buckled before the ignition switch illuminates and the warning chime...
Page 103 Seating and Safety Restraints The following are reasons most often given for not wearing safety belts: (All statistics based on U.S. data) Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we are exposed to “rare”...
Page 104 Seating and Safety Restraints Reasons given... Consider... “I have an airbag” Airbags offer greater protection when used with safety belts. Frontal airbags are not designed to inflate in rear and side crashes or rollovers. “I’d rather be thrown clear” People who are ejected are 40 times more likely to DIE.
Page 105 Seating and Safety Restraints 1. Turn the ignition switch to the ON position. DO NOT START THE ENGINE. 2. Wait until the safety belt warning light turns off (Approximately one minute). • Step 3 must be completed within 30 seconds after the safety belt warning light turns off.
Page 106: Airbags
Seating and Safety Restraints AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries. Airbags DO NOT inflate slowly; there is a risk of injury from a deploying airbag.
Page 107 Seating and Safety Restraints WARNING: National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 10 inches (25 cm) between an occupant’s chest and the driver airbag module. WARNING: Never place your arm over the air bag module as a deploying air bag can result in serious arm fractures or other injuries.
Page 108 Seating and Safety Restraints Children and airbags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision.
Page 109 Seating and Safety Restraints The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder or sodium compounds which may irritate the skin and eyes, but none of the residue is toxic.
Page 110 Seating and Safety Restraints WARNING: If the air bag has deployed, the air bag will not function again and must be replaced immediately. If the air bag is not replaced, the unrepaired area will increase the risk of injury in a collision. Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system.
Page 111 Seating and Safety Restraints Passenger airbag ON/OFF switch (if equipped) Note: The passenger airbag ON/OFF switch (if equipped) may be on vehicles with no rear seats and a gross vehicle weight rating (GVWR) greater than 8500 lb (3856 kg). See Vehicle loading –...
Page 112 Seating and Safety Restraints WARNING: In order to avoid inadvertent activation of the switch, always remove the ignition key from the passenger air bag ON/OFF switch. WARNING: An infant in a rear-facing seat faces a high risk of serious or fatal injuries from a deploying passenger airbag. Rear facing infant seats should NEVER be placed in the front seats, unless the passenger airbag is turned off.
Page 113 Seating and Safety Restraints WARNING: The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. When you turn OFF your airbag, you not only lose the protection of the airbag, you also may reduce the effectiveness of your safety belt system, which was designed to work with the airbag.
Page 114 Seating and Safety Restraints • the vehicle has a rear seat too small to accommodate a rear-facing infant seat; or • the infant has a medical condition which, according to the infant’s physician, makes it necessary for the infant to ride in the front so that the driver can constantly monitor the child’s condition.
Page 115 Seating and Safety Restraints Transport Canada deactivation criteria (Canada Only) 1. Infant: An infant (less than 1 year old) must ride in the front seat because: • my vehicle has no rear seat; • the rear seat in my vehicle cannot accommodate a rear-facing infant seat;...
Page 116: Child Restraints
Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
Page 117 Seating and Safety Restraints Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Infants or Children weighing 40 lb (18 kg) or less Use a child safety toddlers (generally age four or younger) seat (sometimes called an infant carrier, convertible seat,...
Page 118 Seating and Safety Restraints Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by “X” LATCH LATCH Safety Safety Safety (lower (lower belt belt and belt Restraint Child anchors anchors LATCH only Type Weight only) (lower tether...
Page 119 Highway Traffic Safety Administration (NHTSA) provides education and training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
Page 120 Seating and Safety Restraints Follow all the safety restraint and airbag precautions that apply to adult passengers in your vehicle. If the child is the proper height, age, and weight (as specified by your child safety seat or booster manufacturer), fits the restraint and can be restrained properly, then restrain the child in the child safety seat or with the belt-positioning booster.
Page 121 Seating and Safety Restraints Installing child safety seats with combination lap and shoulder belts Check to make sure the child seat is properly secured before each use. Children 12 and under should be properly restrained in a rear seating position whenever possible. If all children cannot be seated and restrained properly in a rear seating position, properly restrain the largest child in the front seat.
Page 122 Seating and Safety Restraints 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat...
Page 123 Seating and Safety Restraints 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
Page 124 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information.
Page 125 Seating and Safety Restraints Your vehicle has LATCH lower and/or top tether anchors at the following locations: • Five passenger crew van • Seven passenger wagon • Eight passenger wagon 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 126 Seating and Safety Restraints • Eleven passenger wagon • Twelve passenger wagon • Fifteen passenger wagon 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 127 Seating and Safety Restraints The LATCH lower anchors are located at the rear section of the rear seat between the cushion and seatback. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. Follow the instructions on attaching child safety seats with tether straps. Refer to Attaching child safety seats with tether straps later in this chapter.
Page 128 Seating and Safety Restraints Attaching child safety seats with tether straps WARNING: When using forward-facing child safety seats in vehicles with only two seating positions or the forward-facing child safety seat cannot be placed in the rear of the vehicle, move the passenger seat as far back from the instrument panel as possible.
Page 129 Seating and Safety Restraints Front passenger seating position The tether can be attached directly to the rear of the front seat. 1. Adjust the front right-hand passenger seat full forward. 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 130 Seating and Safety Restraints 2. Route the child safety seat tether strap over the back of the front right-hand passenger seat as shown. 3. Clip the tether strap hook to the seat pedestal at the location shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a collision.
Page 131 Seating and Safety Restraints 4. Adjust the front right hand passenger seat to the full rearward position. 5. Tighten the child safety seat tether strap according to the manufacturer’s instructions. If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases.
Page 132 Seating and Safety Restraints 2. Clip the tether strap hook to the seat pedestal at the location shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a collision. 3.
Page 133 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. 2012 Econoline (eco)
Page 134 Seating and Safety Restraints Booster seats position a child so that vehicle lap/shoulder safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably at the edge of the cushion, while minimizing slouching.
Page 135 Seating and Safety Restraints Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield.
Page 136 Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
Page 137 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
Page 138: Tires, Wheels And Loading
Tires, Wheels and Loading NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets, highways and off-road. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed...
Page 139 Tires, Wheels and Loading VEHICLE CHARACTERISTICS How your vehicle differs from other vehicles SUVs and trucks can differ from some other vehicles in a few noticeable ways. Your vehicle may • Higher – to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components.
Page 140 Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
Page 141 Tires, Wheels and Loading WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Page 142 Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
Page 143 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
Page 144 Tires, Wheels and Loading 5. Repeat this procedure for each tire, including the spare. Note: Some spare tires operate at a higher inflation pressure than the other tires. For T-type/mini-spare tires (see the Dissimilar spare tire/wheel information section for description): Store and maintain at 60 psi (4.15 bar).
Page 145 Tires, Wheels and Loading Tire inflation information All tires with Steel Carcass Plies (if equipped): This type of tire utilizes steel cords in the sidewalls. As such, they cannot be treated like normal light truck tires. Tire service, including adjusting tire pressure, must be performed by personnel trained, supervised and equipped according to Federal Occupational Safety and Health Administration (OSHA) regulations.
Page 146 Tires, Wheels and Loading WARNING: Stay out of the trajectory (1) as indicated in the illustration. TIRE CARE Inspecting your tires and wheel valve stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves.
Page 147 Tires, Wheels and Loading Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and hydroplaning. Built-in treadwear indicators, or “wear bars”, which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to 1/16th of an inch (2 mm).
Page 148 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
Page 149 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
Page 150 Tires, Wheels and Loading • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion.
Page 151 Tires, Wheels and Loading • Rear-wheel drive (RWD) vehicles/Four-wheel drive (4WD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
Page 152 Tires, Wheels and Loading • Dual rear wheel (DRW) vehicles – Six tire rotation If your vehicle is equipped with dual rear wheels it is recommended that the front and rear tires (in pairs) be rotated only side to side. We do not recommend splitting up the dual rear wheels.
Page 153 Tires, Wheels and Loading Information on “P” type tires P215/65R15 95H is an example of a tire size, load index and speed rating. The definitions of these items are listed below. (Note that the tire size, load index and speed rating for your vehicle may be different from this example.) 1.
Page 154 Tires, Wheels and Loading Note: You may not find this information on all tires because it is not required by federal law. Letter rating Speed rating - mph (km/h) 81 mph (130 km/h) 87 mph (140 km/h) 99 mph (159 km/h) 106 mph (171 km/h) 112 mph (180 km/h) 118 mph (190 km/h)
Page 155 Tires, Wheels and Loading 12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and one-half (1 ⁄...
Page 156 Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1.
Page 157 Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
Page 158: Tire Pressure Monitoring System (Tpms)
Tires, Wheels and Loading TIRE PRESSURE MONITORING SYSTEM (TPMS) (IF EQUIPPED) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.)
Page 159 Tires, Wheels and Loading The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Page 160 Tires, Wheels and Loading To restore the full functionality of the tire pressure monitoring system, have the damaged road wheel/tire repaired and remounted on your vehicle. For additional information, refer to Changing tires with a TPMS in this section. When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air.
Page 161 Tires, Wheels and Loading Low tire Possible Customer action required pressure cause warning light Flashing warning Spare tire in Repair the damaged road wheel/tire light and reinstall it on the vehicle to restore system functionality. For a description on how the system functions, refer to When your temporary spare tire is installed in this section.
Page 162 • To reduce the chances of interference from another vehicle, the TPMS reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the TPMS reset procedure at the same time. • Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
Page 163 Tires, Wheels and Loading 3. Cycle the ignition to the on position with the engine off. 4. Turn the hazard flashers on then off three times. This must be accomplished within 10 seconds. If the reset mode has been entered successfully, the horn will sound once, the TPMS indicator will flash and the message center (if equipped) will display TRAIN LEFT FRONT TIRE.
Page 164 SNOW TIRES AND CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 165: Vehicle Loading
Tires, Wheels and Loading Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch any wiring, brake lines or fuel lines.
Page 166 Tires, Wheels and Loading Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be found on the Tire Label on the B-Pillar or the edge of the driver’s door (vehicles exported outside the US and Canada may not have a Tire Label).
Page 167 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) –...
Page 168 Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR.
Page 169 Tires, Wheels and Loading • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
Page 170 Tires, Wheels and Loading GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers –...
Page 171 Tires, Wheels and Loading WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lb.”...
Page 172 Tires, Wheels and Loading • A final example for your vehicle with 1,400 lb. (635 kg) of cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
Page 173: Trailer Towing
Tires, Wheels and Loading TRAILER TOWING Your vehicle may tow a class I, II or III trailer, provided the maximum trailer weight is less than or equal to the maximum trailer weight listed for your engine and rear axle ratio on the following charts. Do not exceed trailer weight of 5,000 lb (2,268 kg) when towing with bumper only.
Page 174 Tires, Wheels and Loading Rear axle Maximum Maximum Trailer Engine ratio GCWR - lb (kg) Weight - lb (kg) E-150 Regular Wagon (7/8 Passenger) 4.6L 3.73 11500 (5216) 5600 (2540) 4.6L 4.10 12000 (5443) 6100 (2767) 5.4L 3.73/4.10 13000 (5897) 7000 (3175) E-250 Regular/Rec/Crew Van 4.6L...
Page 175 Tires, Wheels and Loading Rear axle Maximum Maximum Trailer Engine ratio GCWR - lb (kg) Weight - lb (kg) E-350 Extended Wagon (14/15 Passenger) 5.4L 3.73/4.10 13000 (5896) 6300 (2858) 6.8L 3.73 15000 (6804) 8100 (3674) 6.8L 4.10 18500 (8391) 10000 (4536) E-250 Cutaway Single Rear Wheel (SRW) 4.6L...
Page 176 Tires, Wheels and Loading Rear axle Maximum Maximum Trailer Engine ratio GCWR - lb (kg) Weight - lb (kg) E-350 Stripped Chassis Dual Rear Wheel (DRW) 138” Wheelbase 5.4L 4.10 13000 (5897) 8400 (3810) 6.8L 4.10 18500 (8391) 10000 (4536) E-350 Stripped Chassis Dual Rear Wheel (DRW) 158”/176”...
Page 177 Tires, Wheels and Loading Weight-distributing hitch When hooking-up a trailer using a weight-distributing hitch, always use the following procedure: 1. Park the vehicle (without the trailer) on a level surface. 2. Measure the height of the top of the front wheel opening on the fender, this is H1.
Page 178 WARNING: The Ford TBC has only been verified to be compatible with trailers having electric-actuated drum brakes (one to four axles) and not hydraulic surge or electric-over-hydraulic types.
Page 179 Tires, Wheels and Loading The trailer brake controller (TBC) is designed to display three items of information in the instrument cluster message center. These are: gain setting, output bar graph, and trailer connectivity status. They appear in the message center as follows: •...
Page 180 Tires, Wheels and Loading The GAIN should be set to provide the maximum trailer braking assistance while ensuring the trailer wheels do not lock when braking; locked trailer wheels may lead to trailer instability. Note: This should only be performed in a traffic-free environment at speeds of approximately 20–25 mph (30–40 km/h).
Page 181 TBC module. • The TBC is only a factory- or dealer-installed item; Ford is not responsible for warranty or performance of the TBC due to misuse or customer installation.
Page 182 Tires, Wheels and Loading Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all running lights, brake lights, turn signals and hazard lights are working. Contact your authorized dealer or trailer rental agency for proper instructions and equipment for hooking-up trailer lamps. Driving while you tow When towing a trailer: •...
Page 183: Recreational Towing
Tires, Wheels and Loading • Do not tow a trailer for the first 500 miles (800 km) after changing the rear axle lube. • Vehicles with trailers should not be parked on a grade. If you must park on a grade, place wheel chocks under the trailer’s wheels. Launching or retrieving a boat Disconnect the wiring to the trailer before backing the trailer into the water.
Page 184: Driving
Driving STARTING Positions of the ignition 1. Accessory — allows the electrical accessories such as the radio to operate while the engine is not running. 2. Lock — locks the automatic transmission gearshift lever and allows key removal. 3. Off — shuts off the engine and all accessories without locking the steering wheel.
Page 185 Driving WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: Do not start your vehicle in a closed garage or in other enclosed areas.
Page 186 Driving • Make sure the gearshift is in P (Park). • Turn the key to 4 (on) without turning the key to 5 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights.
Page 187 Driving Cold weather starting (flexible fuel vehicles only) The starting characteristics of all grades of E85 ethanol make it unsuitable for use when ambient temperatures fall below 0°F (-18°C). Consult your fuel distributor for the availability of winter grade ethanol. As the outside temperature approaches freezing, ethanol fuel distributors should supply winter grade ethanol (same as with unleaded gasoline).
Page 188 Driving ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element which is installed in your engine block and a wire harness which allows the user to connect the system to a grounded 120 volt A/C electrical source.
Page 189: Brakes
Driving • To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged (cheater) adapters. Also ensure that the block heater, especially the cord, is in good condition before use. • Make sure that when in operation, the extension cord plug /engine block heater cord plug connection is free and clear of water in order to prevent possible shock or fire.
Page 190 Driving Refer to Warning lights and chimes in the Instrument Cluster chapter for information on the brake BRAKE system warning light. Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an anti-lock braking system (ABS). This system helps you maintain steering control during emergency stops by keeping the brakes from locking.
Page 191: Traction Control
Driving and bring your vehicle to a safe stop. Turn the engine off, shift to P (Park) and apply the parking brake, and then inspect the accelerator pedal for any interferences. If none are found and the condition persists, have your vehicle towed to the nearest authorized dealer. Parking brake To set the parking brake (1), press the parking brake pedal down until...
Page 192: Advancetrac
Driving WARNING: Aggressive driving in any road conditions can cause you to lose control of your vehicle increasing the risk of severe personal injury or property damage. The occurrence of a traction control event is an indication that at least some of the tires have exceeded their ability to grip the road.
Page 193 Driving WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction and/or wheel/tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac with RSC system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac with RSC system.
Page 194 Driving The AdvanceTrac with RSC system includes a TCS OFF button on the center of the instrument panel, a stability control light and a TCS OFF light in the instrument cluster. The stability control light in the instrument cluster will illuminate temporarily during start-up as part of a normal system self-check, or during driving if a driving situation causes the AdvanceTrac with RSC system to operate.
Page 195 Driving During traction control events, the stability control light in the instrument cluster will flash. If the TCS is activated excessively in a short period of time, the braking portion of the system may become temporarily disabled to allow the brakes to cool down.
Page 196 Driving During an event that activates the RSC , the stability control light in the instrument cluster will flash. Certain adverse driving maneuvers may activate the RSC system, which include: • Emergency lane-change • Taking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle Traction control If the vehicle is stuck in snow, mud or sand, and seems to lose engine power, switching off the traction control system may be beneficial...
Page 197 Driving AdvanceTrac with RSC Features Stability Button TCS OFF control RSC /ESC functions light light Illuminated Illuminated Default at during bulb during bulb Enabled Enabled start-up check check Disabled Button pressed Illuminated below Enabled momentarily illuminated solid 20 mph (32 km/h) Button pressed again after deactivation or...
Page 198 Driving If the steering wanders or pulls, check for: • an improperly inflated tire. • uneven tire wear. • loose or worn suspension components. • loose or worn steering components. • improper steering alignment. A high crown in the road or high crosswinds may also make the steering seem to wander/pull.
Page 199 Driving WARNING: Loaded vehicles, with a higher center of gravity, may handle differently than unloaded vehicles. Do not overload your vehicle and use extra precautions, such as driving at slower speeds, avoiding abrupt steering changes and allowing for increased stopping distance, when driving a heavily loaded vehicle. Over-loading or loading the vehicle improperly can deteriorate handling capability and contribute to loss of vehicle control and vehicle rollover.
Page 200 Driving Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more.
Page 201 Driving If the fuse is not blown and the brake lamps are working properly, the following procedure will allow you to move the gearshift lever from P (Park): 1. Apply the parking brake, and turn the ignition to the on position. 2.
Page 202: Transmission Operation
Driving AUTOMATIC TRANSMISSION OPERATION Understanding the gearshift positions of the 4–speed automatic transmission Your vehicle has been designed to improve fuel economy by reducing fuel usage during coasting or deceleration. When you take your foot off the accelerator pedal and the vehicle begins to slow down the torque converter clutch locks up and aggressively shuts off fuel flow to the engine while decelerating.
Page 203 Driving WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. Always come to a complete stop before shifting into and out of R (Reverse).
Page 204 Driving 2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slippery roads. • To return to (Overdrive), move the gearshift lever into the (Overdrive) position. • Selecting 2 (Second) at higher speeds will cause the transmission to downshift to second gear at the appropriate vehicle speed.
Page 205 Driving The adaptive transmission shift strategy allows the transmission to relearn these operating parameters. This learning process could take several transmission upshifts and downshifts; during this learning process, slightly firmer shifts may occur. After this learning process, normal shift feel and shift scheduling will resume. P (Park) This position locks the transmission and prevents the rear wheels from turning.
Page 206 Driving To activate tow/haul, press the button on the end of the gearshift lever. The TOW HAUL indicator light will illuminate in the instrument cluster. Tow/haul delays upshifts to reduce frequency of transmission shifting. Tow/haul also provides engine braking in all forward gears when the transmission is in the D (Overdrive) position;...
Page 207 Driving 1 (First) • Provides maximum engine braking. • Allows upshifts by moving gearshift lever. • The transmission will not downshift into 1 (First) at high speeds; it will downshift to a lower gear and then shift into 1 (First) when the vehicle reaches slower speeds.
Page 208: Reverse Sensing System
Driving REVERSE SENSING SYSTEM (IF EQUIPPED) The reverse sensing system (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when the R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The system is not effective at speeds above 3 mph (5 km/h) and may not detect certain angular or moving objects.
Page 209 Driving The RSS detects obstacles up to 6 feet (2 meters) from the rear bumper with a decreased coverage area at the outer corners of the bumper, (refer to the figures for approximate zone coverage areas). As you move closer to the obstacle, the rate of the tone increases.
Page 210: Rear-View Camera System
Driving REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system located on the back door provides a video image, which appears in the rearview mirror or navigation screen (if equipped), of the area behind the vehicle. It adds assistance to the driver while reversing or reverse parking the vehicle.
Page 211 Driving Note: The default setting for the rear camera delay is off. Press the “Settings” button found on the navigation screen (if equipped) to set the rear camera delay feature to on or off. When towing, the camera system will only see what is being towed behind the vehicle;...
Page 212 Driving Servicing • If the image comes on while the vehicle is not in R (Reverse), have the system inspected by your authorized dealer. • If the image is not clear, then check if there is anything covering the lens such as dirt, mud, ice, snow, etc. If the image is still not clear after cleaning, have your system inspected by your authorized dealer.
Page 213 Your vehicle is qualified for use as a stationary power source, within limits detailed in the Ford Truck Body Builders Layout Book, found at www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders Advisory Service.
Page 214: Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
Page 215: Hazard Flasher Control
U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
Page 216: Fuel Pump Shut-Off Switch
WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. FUEL PUMP SHUT-OFF SWITCH (STRIPPED CHASSIS VEHICLES...
Page 217: Fuses And Relays
Roadside Emergencies The switch is located on a bracket above the brake pedal. To reset the switch: 1. Turn the ignition off. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button.
Page 218: Passenger Compartment Fuse Panel
Roadside Emergencies Standard fuse amperage rating and color COLOR Cartridge Fuse Mini Standard Maxi Fuse link maxi rating fuses fuses fuses cartridge fuses Grey Grey — — — Violet Violet — — — Pink Pink — — — — — —...
Page 219 Roadside Emergencies The fuses are coded as follows. Fuse/Relay Fuse Amp Protected Circuits Location Rating Not used (spare) Not used (spare) Not used (spare) Not used (spare) Passenger compartment fuse panel (SPDJB)/Brake-shift interlock Turn signal, Hazard, Stop lamps Left low beam Right low beam Courtesy lamps Switch illumination...
Page 220 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 7.5A Not used (spare) Mirrors SYNC , GPS module Not used (spare) Not used (spare) Door locks Not used (spare) Not used (spare) Diagnostic connector (except stripped chassis) Not used (spare) Park lamps, License plate lamps High beams Horn (except stripped chassis)
Page 221 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Amplifier Radio, Switch illumination, Reverse camera mirror, Automatic dimming rear view mirror Upfitter switch Stripped chassis IP connector #1 Trailer tow battery charge relay Wipers, Stripped chassis Engine connector 3 7.5A Passenger airbag deactivation indicator (PADI) 30A circuit...
Page 222 Roadside Emergencies The high-current fuses are coded as follows. Fuse/Relay Fuse Amp Protected Circuits Location Rating HC Micro Relay Powertrain control module (PCM) HC Micro Relay Starter solenoid HC Micro Relay Wiper HC Micro Relay Trailer tow battery charge HC Micro Relay Fuel pump HC Micro Relay Trailer tow park lamp HC Micro Relay Upfitter #4 HC Micro Relay Upfitter #3...
Page 223 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 50A** Trailer tow battery charge, Trailer tow park feed 30A** Electric trailer brake, Trailer brake controller 30A** Upfitter #1 30A** Upfitter #2 — Not used — Not used G8VA relay A/C clutch G8VA relay Horn relay (stripped chassis) HC Micro relay...
Page 224 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 10A* Upfitter #3 15A* Upfitter #4 10A* PCM keep alive power, Canister vent, PCM relay coil 40A** ABS coil 20A** Trailer tow stop lamp/turn signal 30A** Wiper motor — Not used 20A** Cutaway 10A*...
Page 225 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 20A** Cigar lighter — Not used 30A** Power seat 20A* Vehicle power (VPWR) 1, PCM power 20A* VPWR 2, PCM – emission related powertrain components 10A* VPWR 3, PCM – general powertrain components 15A* VPWR 4, Fuel pump relay coil...
Page 226 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 227 Roadside Emergencies • Use commercial car washing equipment • Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impairment of the following: • Handling, stability and braking performance •...
Page 228: Tire Information
Roadside Emergencies Full-size matching spare tire/wheel information This spare tire/wheel will match the road tire/wheel. When driving with the full size matching spare tire/wheel, do not exceed 70 mph (113 km/h). It is intended for temporary use only. This means if you need to use it, you should replace it as soon as possible.
Page 229 Roadside Emergencies 3. Remove the jack handle from the right side compartment and insert the tip of the jack handle through the access hole and into the tube. 4. Turn the jack handle counterclockwise until the cable is slack and the tire can be slid from under the vehicle.
Page 230 Roadside Emergencies • The jack is located in the rear right-hand side of the cargo area. 3. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 4. Loosen the wheel nut by pulling up on the handle of the lug nut wrench about one-half turn (counterclockwise).
Page 231 Roadside Emergencies • Never use the front or rear differential as a jacking point. Rear axle jacking points - All models except E-350 Dual Rear Wheel (DRW) and E-450: Rear axle jacking points - E-350 Dual Rear Wheel (DRW) and E-450: 2012 Econoline (eco) Owners Guide, 1st Printing...
Page 232 Roadside Emergencies Front axle jacking points: Place the jack under the pin on the front surface of the front axle. Do not place the jack under or on the steering linkage. 3. Raise the jack until the wheel is completely off the ground. (Turn jack handle clockwise if your vehicle is equipped with a screw-type jack or pump the jack if equipped with a...
Page 233: Stowing The Flat/Spare Tire
Roadside Emergencies WARNING: Never use wheels or lug nuts different than the original equipment as this could damage the wheel or mounting system. This damage could allow the wheels to come off while the vehicle is being driven. 9. Install any wheel covers, ornaments or hub caps.
Page 234: Wheel Lug Nut Torque
9/16 x 18 two-piece lug nut * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads.
Page 235: Jump Starting
Roadside Emergencies WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel. Ensure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel.
Page 236 Roadside Emergencies Preparing your vehicle When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission.
Page 237 Roadside Emergencies 1. Connect the positive (+) jumper cable to the positive (+) terminal of the discharged battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
Page 238 Roadside Emergencies Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable from the ground metal surface.
Page 239: Wrecker Towing
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.
Page 240 Roadside Emergencies Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: •...
Page 241: Customer Assistance
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
Page 242 Away from home–motorhome service If you own a motorhome built on a Ford Chassis and are away from home when your vehicle needs service, or if you need more help than the authorized dealer could provide, after following the steps above, contact the Ford Motorhome Customer Assistance Center to find an authorized dealer or service location to help you.
Page 243 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
Page 244 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting the services you need section, you may be eligible to participate in the BBB AUTO LINE program.
Page 245 The BBB AUTO LINE program consists of two parts – mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim. If an agreement is not reached during mediation or you do not want to participate in mediation, and if your claim is eligible, you may participate in the arbitration process.
Page 246 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 247 Telephone: (313) 594-4857 For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). FAX: (313) 390-0804 Email: expcac@ford.com If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer.
Page 248 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
Page 249: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
Page 250: Cleaning
Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
Page 251 Cleaning WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area.
Page 252 Cleaning ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
Page 253 Cleaning WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may be the cause. These may include hot wax treatments used by commercial car washes, water repellent coatings, tree sap, or other organic contamination;...
Page 254 Cleaning • Do not use household or glass cleaners as these may damage the finish of the instrument panel, interior trim and cluster lens. • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty.
Page 255 Cleaning WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing. LEATHER SEATS (IF EQUIPPED) • Remove dust and loose dirt with a vacuum cleaner. • Clean spills and stains as quickly as possible. •...
Page 256 Cleaning FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
Page 257: Maintenance And Specifications
Maintenance and Specifications SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide to find out which parts and services are covered.
Page 258 Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. HOOD 2. Go to the front of the vehicle and push the auxiliary latch, located in the center top of the grille, to the left to release the hood.
Page 259: Engine Compartment
In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
Page 260: Engine Oil
Maintenance and Specifications Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Page 261 Maintenance and Specifications 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is between the lower and upper holes or between the MIN and MAX marks (depending on application), the oil level is acceptable.
Page 262 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C945-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
Page 263: Battery
Maintenance and Specifications BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. WARNING: This vehicle may be equipped with more than one battery, removal of cable from only one battery does not disconnect the vehicle electrical system.
Page 264 Maintenance and Specifications WARNING: Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.
Page 265 Maintenance and Specifications Because your vehicle’s engine is electronically controlled by a computer, some control conditions are maintained by power from the battery. When the battery is disconnected or a new battery is installed, the engine must relearn its idle and fuel trim strategy for optimum driveability and performance.
Page 266: Engine Coolant
For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240E available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentration. The level of coolant should be maintained at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir.
Page 267 Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the FULL COLD level, or within the COLD FILL or MIN / MAX range as listed on the engine coolant reservoir (depending upon application).
Page 268 Maintenance and Specifications WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. WARNING: Do not put engine coolant in the windshield washer fluid container.
Page 269 Maintenance and Specifications WARNING: To reduce the risk of personal injury, make sure the engine is cool before unscrewing the coolant pressure relief cap. The cooling system is under pressure; steam and hot liquid can come out forcefully when the cap is loosened slightly. Add the proper mixture of coolant and water to the cooling system by following these steps: 1.
Page 270 Maintenance and Specifications Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids.
Page 271 Maintenance and Specifications Vehicles driven year-round in non-extreme climates should use a 50/50 mixture of engine coolant and distilled water for optimum cooling system and engine protection. What you should know about fail-safe cooling (if equipped) If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred.
Page 272 Maintenance and Specifications When fail-safe mode is activated You have limited engine power when in the fail-safe mode, so drive the vehicle with caution. The vehicle will not be able to maintain high-speed operation and the engine will run rough. Remember that the engine is capable of completely shutting down automatically to prevent engine damage, therefore: 1.
Page 273 Maintenance and Specifications WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
Page 274 Maintenance and Specifications • Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury.
Page 275 Maintenance and Specifications WARNING: Flexible fuel components and standard unleaded gasoline fuel components are not interchangeable. If your vehicle is not serviced in accordance with flexible fuel vehicles procedures, damage may occur and your warranty may be invalidated. WARNING: When refueling always shut the engine off and never allow sparks or open flames near the filler neck.
Page 276 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified fuel filler cap is not used. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
Page 277 Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Octane recommendations “Regular”...
Page 278 Maintenance and Specifications It is best not to alternate repeatedly between gasoline and E85. If you do switch fuels, it is recommended that you add as much fuel as possible—at least half a tank. Do not add less than five gallons (18.9L) when refueling.
Page 279 Maintenance and Specifications • Normally, adding 1 gallon (3.8L) of fuel is enough to restart the engine. If the vehicle is out of fuel and on a steep grade, more than 1 gallon (3.8L) may be required. • The service engine soon indicator may come on.
Page 280 Maintenance and Specifications • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably a national brand. • Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent. Calculating fuel economy 1.
Page 281 Maintenance and Specifications • Slow down gradually. • Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15% less fuel than traveling at 65 mph [105 km/h]). • Revving the engine before turning it off may reduce fuel economy. •...
Page 282 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 283 Maintenance and Specifications Do not make any unauthorized changes to your vehicle or engine. By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of vehicles are not permitted to intentionally remove an emission control device or prevent it from working.
Page 284 Maintenance and Specifications Readiness for Inspection/Maintenance (I/M) testing Some state/provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. Your vehicle may not pass the I/M test if the service engine soon indicator is on or not working properly (bulb is burned out), or if the OBD-II system has determined...
Page 285 Maintenance and Specifications 1. Start the engine and let it run until it reaches normal operating temperature. 2. While the engine idles, turn the steering wheel left and right several times. 3. Turn the engine off. 4. Check the fluid level in the reservoir. It should be between the MIN and MAX lines.
Page 286 Maintenance and Specifications • E-350/E-450 Dual Rear Wheel The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid.
Page 287 Maintenance and Specifications 3. With the engine running, parking brake engaged and your foot on the brake pedal, move the gearshift lever through all of the gear ranges. Allow sufficient time for each gear to engage. 4. Latch the gearshift lever in P (Park) and leave the engine running. 5.
Page 288 Maintenance and Specifications Correct fluid level The transmission fluid should be checked at normal operating temperature 150°F-170°F (66°C-77°C) on a level surface. The normal operating temperature can be reached after approximately 20 miles (30 km) of driving. You can check the fluid without driving if the ambient temperature is above 50°F (10°C).
Page 289 Maintenance and Specifications COLD DO NOT ADD The transmission fluid should be in this range if at ambient temperature (50°F-95°F [10°C-35°C]). High fluid level COLD DO NOT ADD Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage.
Page 290 Maintenance and Specifications Adjusting automatic transmission fluid levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick. Refer to Maintenance product specifications and capacities in this chapter. Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
Page 291: Air Filter(S)
Maintenance and Specifications Automatic transmission fluid filter The TorqShift automatic transmission is equipped with a serviceable transmission fluid filter located inside the transmission bottom pan. Refer to scheduled maintenance information for service intervals for automatic transmission fluid and transmission filter. For transmission filter maintenance, see your authorized dealer.
Page 292 Maintenance and Specifications Changing the air filter element 1. Disconnect the fresh air inlet tube from the radiator support. 2. Open the clamp that secures the two halves of the air filter housing together. 3. Carefully separate the two halves of the air filter housing.
Page 293 Maintenance and Specifications General • Store all vehicles in a dry, ventilated place. • Protect from sunlight, if possible. • If vehicles are stored outside, they require regular maintenance to protect against rust and damage. Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders.
Page 294 Maintenance and Specifications Cooling system • Protect against freezing temperatures. • When removing vehicle from storage, check coolant fluid level. Confirm there are no cooling system leaks, and fluid is at the recommended level. Battery • Check and recharge as necessary. Keep connections clean. •...
Page 295: Part Numbers
Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 296 Maintenance and Specifications 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 297 Maintenance and Specifications 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 298 Maintenance and Specifications 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 299 Maintenance and Specifications 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 300: Engine Data
Maintenance and Specifications ENGINE DATA Engine 4.6L V8 engine 5.4L V8 engine 6.8L V10 engine Cubic inches Minimum Minimum Minimum Required fuel 87 octane or 87 octane or 87 octane Firing order 1-3-7-2-6-5-4-8 1-3-7-2-6-5-4-8 1-6-5-10-2-7-3-8-4-9 Ignition Coil on plug Coil on plug Coil on plug system Spark plug...
Page 301 Maintenance and Specifications • 4.6L V8, 5.4L V8 and 6.8L V10 engines with A/C IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label (complete Ford built vehicles) The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located.
Page 302 Maintenance and Specifications Vehicle identification number (VIN) The vehicle identification number is located on the driver side instrument panel or on the XXXXXXXXXXXXXXXXX certification label. Please note that in the graphic, XXXX is representative of your vehicle identification number. The vehicle identification number (VIN) contains the following information: 1.
Page 303 Maintenance and Specifications TRANSMISSION CODE DESIGNATIONS You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code Five-speed automatic (5R110W) Four-speed automatic (4R75E) 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 304: Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
Page 305 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
Page 306: Ford Extended Service Plan
BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
Page 307 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
Page 308 Ford Extended Service Plan 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 309 Ford Motor Company dealers. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. Note: Repairs performed outside of Canada and the United States are not eligible for Ford ESP coverage.
Page 310: Scheduled Maintenance
Ford Motor Company parts in performance and durability. It is the owner’s responsibility to determine the equivalency of such parts. Please consult your Warranty Guide for complete warranty information.
Page 311 Scheduled Maintenance Chemicals or additives not approved by Ford are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application. Oils, fluids and flushing...
Page 312 Scheduled Maintenance Value shopping for your vehicle’s maintenance needs Your dealership recognizes the competitive landscape of maintenance and light repair automotive services. With factory-trained technicians, and one-stop service from routine maintenance like oil changes and tire rotations to repairs like brake service, check out the value your dealers can offer. Owner checks and services Certain basic maintenance checks and inspections should be performed by the owner or a service technician at the intervals indicated.
Page 313 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help ensure your vehicle keeps running great.
Page 314 Scheduled Maintenance 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 315: Normal Scheduled Maintenance And Log
Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule is presented at specific mileage (kilometer) intervals with exceptions noted. 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 316 Scheduled Maintenance 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 317 Scheduled Maintenance 2012 Econoline (eco) Owners Guide, 1st Printing USA (fus)
Page 318 Scheduled Maintenance Every 15,000 miles Replace cabin air filter (if equipped) (24,000 km) Every 30,000 miles Replace climate-controlled seat filter (if (48,000 km) equipped) Replace engine air filter Every 37,500 miles Inspect valve clearances; adjust as necessary (60,000 km) (Transit Connect CNG vehicles) Every 60,000 miles Change automatic transmission fluid and filter on (96,000 km)
Page 319 Scheduled Maintenance Maintenance schedule log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
Page 320 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 321 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 322 Scheduled Maintenance SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additional maintenance.
Page 323 Scheduled Maintenance Extensive idling and/or low-speed driving for long distances as in heavy commercial use (i.e. delivery, taxi, patrol car or livery) Inspect frequently, Replace cabin air filter (if equipped) service as required Replace engine air filter Every 5,000 miles Inspect brake system (8,000 km) Inspect wheels and related components for...
Page 324 Scheduled Maintenance Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, Replace cabin air filter (if equipped) service as required Replace engine air filter Every 5,000 miles Inspect wheels and related components for (8,000 km) abnormal noise, wear, looseness or drag Rotate tires*, inspect tire wear and measure tread depth Every 5,000 miles...
Page 325 Scheduled Maintenance Off-road operation Inspect frequently, Inspect steering linkage, ball joints and U-joints; service as required lubricate if equipped with grease fittings Replace cabin air filter (if equipped) Replace engine air filter Every 5,000 miles Change engine oil and filter (8,000 km) Inspect wheels and related components for abnormal noise, wear, looseness or drag...
Page 326 Scheduled Maintenance Special operating condition log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
Page 327 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
Page 328: Maintenance Product Specifications And Capacities
Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
Page 329 Scheduled Maintenance using oils defined by the American Petroleum Institute (API) performance category of API SK or earlier (for example SJ, etc). Edge/MKX AWD only – vehicles operating off-road in sand during high ambient temperatures must replace the AWD PTU (All-wheel drive Power Transfer Unit) lube every 20,000 miles (32,000 km).
Page 330: Index
Index acid, treating emergencies ..263 jumping a disabled battery ..235 Accessory delay ......67 maintenance-free ....263 replacement, specifications ...295 AdvanceTrac ......192 servicing ........263 Airbag supplemental restraint system ........106 Belt-Minder ......102 and child safety seats ....108 Blind spot mirror ......212 description ......106 Booster seats ......134 disposal ........110 Brakes ........189...
Page 331 Cruise control lubrication specifications ..296 (see Speed control) ....70 refill capacities ......296 Customer Assistance ....214 service points ......259 Ford Extended Service starting after a collision ..216 Plan ........306, 309 Engine block heater ....188 Getting assistance outside the U.S. and Canada .....246 Engine oil ........260...
Page 332 Index Flexible Fuel Vehicle (FFV) ..273 bulb specifications ....57 daytime running lights .....52 Floor mats ......73, 75 flash to pass ......51 Fluid capacities ......296 high beam .........51 Four-Wheel Drive vehicles replacing bulbs ......59 preparing to drive your turning on and off ....51 vehicle ........198 Head restraints ......89 Fuel ..........273...
Page 333 Index Keys ..........86 positions of the ignition ..184 Octane rating ......277 Oil (see Engine oil) ....260 Lamps bulb replacement specifications chart ....57 Parking brake ......191 daytime running light ....52 Parts headlamps .........51 (see Motorcraft parts) ...295 headlamps, flash to pass ..51 instrument panel, dimming ..52 Power distribution box interior lamps ......56...
Page 334 Index replacing the batteries .....82 Spark plugs, specifications .....295, 300 Reverse sensing system ...208 Special notice ........7 Roadside assistance ....214 ambulance conversions ....7 utility-type vehicles ....6 Roll stability control ....192 Specification chart, lubricants ........296 Speed control ......70 Safety belts (see Safety Stability system ......192 restraints) ......97–99, 101 Starting a flex fuel vehicle ..187...
Page 335: Trailer Brake Controller-Integrated
Index terminology ......141 USB port ........40 tire grades .......141 treadwear ......140, 147 Towing ........173 recreational towing ....183 Vehicle loading ......165 Trailer Brake Ventilating your vehicle ...187 Controller-Integrated ....178 trailer towing ......173 wrecker ........239 Traction control ......191 Warning lights (see Lights) ..14 Traction-lok rear axle ....198 Trailer Brake Washer fluid ......259...

This manual is also suitable for:

Econoline e-150 Econoline e-350 Econoline 2011 E250 2012 Econoline Econoline 2012

Ford Econoline E-250 Owner's Manual

Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

Lights

Driver Controls

Locks and Security

Seating and Safety Restraints

Tires, Wheels and Loading

Quick Links

Table of Contents

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Summary of Contents for Ford Econoline E-250

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