HP ProLiant DL385p Specification page 17

QuickSpecs
Service and Support
HP Support Center
Warranty / Service
Coverage
For more information
Personalized online support portal with access to information, tools and experts to support HP business
products. Submit support cases online, chat with HP experts, access support resources or collaborate with
peers. Learn more http://www.hp.com/go/hpsc
HP's Support Center Mobile
live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP warranty,
HP Care Pack or HP contractual support agreement.
*HP' Support Center Mobile App is subject to local availability
For ProLiant servers and storage systems, the services cover HP-branded hardware options qualified for
the server, purchased at the same time or afterward, internal to the enclosure, as well as external
monitors up to 22" and tower UPS products; these items will be covered at the same service level and for
the same coverage period as the server unless the maximum supported lifetime and/or the maximum
usage limitation has been exceeded. Coverage of the UPS battery is not included; standard warranty terms
and conditions apply.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that
have not failed. SSD/Flash Drives that are specified by HP as consumable parts and/or that have exceeded
maximum supported lifetime and/or the maximum usage limit as set forth in the manufacturer's operating
manual or the technical data sheet are not eligible for the defective media retention service feature option.
To learn more on HP ProLiant servers and HP BladeSystem servers, please contact your HP sales
representative or HP Authorized Channel Partner. Or visit:
DA - 14329 Worldwide — Version 25 — December 13, 2013
HP ProLiant DL385p Generation 8 (Gen8)
App* allows you to resolve issues yourself or quickly connect to an agent for
http://www.hp.com/services/proliant
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