Table of Contents
Advertisement
6.2 How To Get Tow Service - U.S. or
Canada Only *
A. What To Do:
If your vehicle requires towing due to a defect
covered under the Basic Limited Warranty, dial toll-
free 1-800-521-2779. Provide your name, vehicle
identification number, license plate number, and your
location, including the telephone number from which
you are calling. Briefly describe the nature of the
problem and answer a few simple questions.
You will be given the name of the service provider
and an estimated time of arrival. If you feel you are in
an "unsafe situation", please let us know. With your
consent, we will contact local police or safety authori-
ties.
HOW TO GET WARRANTY SERVICE
B. If Unable to Contact 24-Hour Towing
Assistance:
If you are unable to contact 24-Hour Towing Assis-
tance and you obtain towing services on your own,
you may submit your original receipts from the
licensed towing or service facility, for services
rendered within 30 days of the occurrence. Be sure to
include your vehicle identification number, odometer
mileage at the time of service and current mailing
address. We will process the claim based on vehicle
and service eligibility. If eligible, we will reimburse
* Towing services provided through Cross Country Motor Club,
Inc., Medford, MA 02155, except in AK, CA, HI, OR, WI, and
WY, where services are provided by Cross Country Motor Club of
California, Inc., Medford,, MA 02155.
35
Advertisement
Table of Contents
