Dualit Espress-Auto 3in1 Coffee Machine Instruction Manual & Guarantee page 17

tROUBLEsHOOtING GUIDE
Problem
My coffee is weak
Problem
No coffee flowing when
using the NX adaptor
Possible cause(s)
1. the volume of coffee dispensed is too high.
2. You like your coffee extra strong.
3. When using NX adaptor:
Dried coffee on the filter plate.
4. When using NX adaptor:
the NX adapter is not fully locked in position.
5. When using NX adaptor:
Damaged seal
Test Result
tHE NX ADAPtOR tEst No water
Dispense water through the
NX Adaptor. Ensure NO
capsule is inside. Water in drip tray
Water flow
improves
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Solution(s)
1. Ensure you are using the correct type and strength of coffee for the type of drink you
are making. see page 25 for recipes and max dispensing table.
2. Use the double espresso dose to make a single coffee.
3. Use the filter pin to remove the dried coffee.
4. Locate and fully lock the holder. (see page 12, fig 1).
5. For spare parts contact the Dualit customer helpline on
+44 (0)1293 652 500 (09:00 to 17:00 Monday to Friday).
Solution(s)
1. Water tank is not correctly seated in position.
Locate water tank (see page 8, fig 1).
1. the showerhead and NX adaptor may be blocked.
Descale your machine with the NX adaptor locked in place. (see page 20)
1. the coffee in the capsule is stale.
Only remove capsules from the flow bag when ready to use.
2. We recommend only the use of Dualit NX capsules.
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