Helpful Addresses And Telephone; Numbers - Dodge Caliber Warranty Information Booklet

• If any action is required on the part of the dealer
or Chrysler you will be contacted within ten (10)
days after the date by which the dealer or Chrysler
must act to determine whether performance has
been rendered.
• The entire dispute settlement process will
normally take no longer than 40 days.
• The CAP dispute settlement procedure does not
take the place of any state or Federal legal
remedies available to you. Whether or not you
decide to submit your dispute to the Process,
you are free to pursue other legal remedies.
D. Notice Under State Lemon Laws
Some states have laws allowing you to get a re-
placement vehicle or a refund of the vehicle's
purchase price under certain circumstances. These
HOW TO DEAL WITH WARRANTY PROBLEMS
laws vary from state to state. If your state law
allows, Chrysler requires that you first notify us in
writing of any service difficulty that you may have
experienced so that we can have a chance to make
any needed repairs before you are eligible for
remedies provided by these laws.
In all other states, we ask that you give us written
notice of any service difficulty. Send your written
notice to the Chrysler Customer Assistance Center
at the address in 7.2.

7.2 Helpful Addresses and Telephone

Numbers

Here are the addresses and telephone numbers of the
Chrysler Customer Assistance Center that can help you
wherever you happen to be. Contact the one that
covers your area:
43