Ford 2013 Flex Owner's Manual page 439

438
Issue
I am having
trouble
connecting my
phone to SYNC.
Text messaging is
not working on
SYNC.
2013 Flex (471)
Owners Guide gf, 4th Printing, December 2012
USA (fus)
SYNC®
Phone issues
Possible
cause(s)
• This is a • Go to the website to review
phone-dependent your phone's compatibility.
• Try turning off the device,
feature, OR
• Possible phone
resetting the device or removing
malfunction. the device's battery, then trying
again.
• Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
• Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
• Update your device's software
firmware.
• Turn off the Auto phonebook
download setting.
• This is a • Go to the website to review
phone-dependent your phone's compatibility.
• Try turning off the device,
feature, OR
• Possible phone
resetting the device or removing
malfunction. the device's battery, then trying
again.
Possible solution(s)