Customer Relations - BMW 328i xDrive Owner's Manual

Using BMW Online
To select and display content:
>
Turn the controller to highlight an element.
> Press the controller to display an element.
Opening the start page
1. Open "Options".
2. "Display start page"
Loading a new page
1. Open "Options".
2. "Reload"
Canceling
1. Open "Options".
2. "Cancel loading"

Customer Relations

Overview
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
Online Edition for Part no. 01 40 2 609 333 - © 08/11 BMW AG
ConnectedDrive
The Customer Relations phone number is dis-
played. If a mobile phone is paired, a connection
is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request
Overview
Inform your BMW center that you need to
schedule a service appointment. The Teleser-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1. "BMW Assist" or "ConnectedDrive"
2. "Service Request"
3. "Start service"
Communications
231