Gateway M520 User Manual
Gateway M520 User Manual

Gateway M520 User Manual

Gateway user guide notebook m520
Hide thumbs Also See for M520:
Table of Contents

Advertisement

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the M520 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Gateway M520

  • Page 3: Table Of Contents

    Identifying your model ........17 Gateway model and serial number ......17 Microsoft Certificate of Authenticity .
  • Page 4 ....... .65 .......73 www.gateway.com...
  • Page 5 Telephone support ......... . 102 Before calling Gateway Customer Care ..... . 102 Telephone numbers .
  • Page 6 ............151 www.gateway.com...
  • Page 7: Getting Help

    Chapter 1 Using the Gateway Web site ■ Using Help and Support ■ Using Your Computer guide ■ Using online help ■ p……tyrÁApw...
  • Page 8 Gateway stands behind our value proposition to our customers — to provide best-of-class service and support in addition to high-quality, brand-name components at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with fast, considerate service.
  • Page 9: Gateway Web Site

    Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com. www.gateway.com...
  • Page 10: Using Esupport

    PC Tools , then click All Support Documents , then click General Tutorials to view a list of all the products that Gateway My Downloads to access links to customer care with a live technician, Call Us 102. www.gateway.com...
  • Page 11: Help And Support

    Your notebook includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway notebook. To start Help and Support: ■...
  • Page 12: Searching For A Topic

    To access the Using Your Computer guide: Click Start All Programs box located at the top of any Help and Support Search button. , then click Gateway Documentation www.gateway.com box. Search box. You Search list. Search Results...
  • Page 13: Online Help

    Help menu or by clicking a button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
  • Page 14 www.gateway.com...
  • Page 15: Checking Out Your Gateway Notebook

    Chapter 2 6sphvtyrÁH†…ÁX€†ƒ f…pˆf G€…pg€€v Identifying features ■ Locating your notebook’s model and ■ serial number Locating the Microsoft Certificate of ■ Authenticity Locating the specifications for your ■ notebook Purchasing accessories ■...
  • Page 16: Front

    LED blinking - notebook is in Standby mode. LED off - notebook is off. LED on - battery is charging. LED blinking - battery charge is very low. LED off - battery is fully charged. www.gateway.com Battery Speaker charge indicator...
  • Page 17: Left Side

    Plug an IEEE 1394 (also known as Firewire device (such as a digital camcorder) into this optional 4-pin IEEE 1394 port. Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports. www.gateway.com PC Card Memory slot card reader “Using the memory card reader”...
  • Page 18: Right Side

    For more information, see PC Card” on page Insert one Type II PC Card into this slot. For more information, “Adding and removing a PC Card” on page DVD/CD-RW or DVD-RW drive www.gateway.com “Adding and removing a “Using “Identifying drive...
  • Page 19: Back

    Plug a 10/100 Ethernet network cable into this jack. Plug an analog VGA monitor into this port. Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports. www.gateway.com S-Video Ventilation Kensington...
  • Page 20 Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. Secure your notebook to an object by connecting a Kensington cable lock to this slot. www.gateway.com...
  • Page 21: Bottom

    Install a memory module into this bay. For more information, see “Adding or replacing memory” on page System label Includes the product model number. For more information, see “Identifying your model” on page Hard drive bay www.gateway.com System label Memory “Changing “Changing...
  • Page 22: Keyboard Area

    Standby/Resume mode. For more information on configuring the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Touchpad “Multi-function...
  • Page 23: Identifying Your Model

    Identifying your model Important Gateway model and serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Website: Online Support:...
  • Page 24: Finding Your Specifications

    Finding your specifications For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport”...
  • Page 25: Accessories

    Carrying cases Gateway has large-capacity carrying cases if you need additional space for accessories or supplies. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory.
  • Page 26 www.gateway.com...
  • Page 27: Getting Started

    Chapter 3 Installing the battery ■ Connecting the AC adapter ■ Turning your notebook on and off ■ Using the status indicators, keyboard, ■ and the EZ Pad touchpad Adjusting the volume ■ p……tyrÁR…fƒ…pi...
  • Page 28: Installing The Battery

    Close the LCD panel. Turn your notebook over so the bottom is facing up. Hold the battery label-side down and slide it into the open battery compartment until the battery clicks into place. Slide the battery lock to the locked position. www.gateway.com...
  • Page 29: Connecting The Ac Adapter

    Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
  • Page 30 The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. If the battery charge indicator does not turn off after three hours, contact Gateway Customer Care at support.gateway.com. www.gateway.com “Front” on page 10...
  • Page 31: Protecting From Power Source Problems

    If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
  • Page 32: Starting Your Notebook

    For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 33: Waking Up Your Notebook

    “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Turn Off Computer . Windows shuts down and turns off your notebook.
  • Page 34: Restarting (Rebooting) Your Notebook

    If your notebook does not turn off immediately, complete the following steps until the notebook turns off: 1 Press and hold the power button for about five seconds, then release it. 2 Unplug the power cord and remove the battery for more than 10 seconds. www.gateway.com...
  • Page 35: Status Indicators

    LED blinking - The hard drive is in use. ■ LED off - The hard drive is not in use. ■ If none of the indicators are on, you may need to press to toggle the status lights on and off. www.gateway.com Hard drive...
  • Page 36: Using The Keyboard

    You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard. Function keys/System keys Windows Numeric Application keypad www.gateway.com Navigation keys Arrow keys...
  • Page 37: Key Types

    Press this key for quick access to shortcut menus and help assistants in Windows. Press these keys to move the cursor up, down, right, or left. www.gateway.com to perform actions may open help. (Run utility), and to turn on...
  • Page 38: System Key Combinations

    Standby mode. For more information, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Toggle the notebook display in the following order: The LCD ■...
  • Page 39 Skip ahead one CD or DVD song or track. Turn on Num Lock so you can use the numeric keypad. Press this key combination again to turn off Num Lock. The Num Lock status indicator appears when this function is turned on. www.gateway.com...
  • Page 40: Multi-Function Buttons

    Open your default music player. Turn the volume up. Press the Volume Up and Volume Down buttons at the same time to mute or un-mute the sound. Open your default e-mail program. www.gateway.com Internet Search...
  • Page 41 Open your default Web browser. Open the Search Results window. For more information, see “Searching for files” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 42: Using The Ez Pad Touchpad

    The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Touchpad When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Left button Right button www.gateway.com Scroll zone...
  • Page 43: Using The Touchpad

    “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com Move your finger around on the touchpad.
  • Page 44 Access a shortcut menu or find more information about an object on the screen. Move an object on the screen. www.gateway.com Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking.
  • Page 45: Adjusting The Volume

    “Multi-function buttons” on page For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 46 www.gateway.com...
  • Page 47: Using Drives And Ports

    Chapter 4 T„tyrÁ7ƒt‡p„ÁfyiÁI€ƒ…„ Using DVD drives ■ Using the media card reader ■ Using a PC Card ■ Viewing the display on a monitor, ■ projector, or television...
  • Page 48: Using The Dvd Drive

    You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...
  • Page 49: Inserting A Cd Or Dvd

    When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. www.gateway.com Manual eject hole...
  • Page 50: Playing A Cd

    “Playing CDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. For more information about playing DVDs, see “Playing DVDs” in Using Your Computer which has been included on your hard drive.
  • Page 51: Creating Cds And Dvds

    For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Left slot eject button www.gateway.com...
  • Page 52: Memory Card Types

    . Double-click the drive letter (for example, the E: drive), Computer then double-click the file name. Card Type ® CompactFlash ™ IBM Microdrive ® Memory Stick ™ MultiMediaCard ™ Secure Digital www.gateway.com Slot left left right right right , then click Start...
  • Page 53: Adding And Removing A Pc Card

    PC Card while your notebook is running. If your PC Card does not work after hot-swapping, see the PC Card manufacturer’s documentation for further information. Do not use the remove hardware taskbar to remove the memory card. www.gateway.com icon in the...
  • Page 54 To remove a PC Card: Click the remove hardware name, then click -OR- Turn off your notebook. Important icon in the taskbar, the PC Card Stop If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
  • Page 55: Viewing The Display On A Projector Or Monitor

    To use a projector or external monitor: Turn off your notebook. Plug the projector or monitor cable into the VGA port on your notebook. For the location of the VGA port, see Turn on your notebook. www.gateway.com “Back” on page...
  • Page 56 After the driver is installed, right-click any empty space on the desktop, then click opens. Click the Settings Right-click the second monitor icon (labeled 2), then click Click Apply Adjust properties such as necessary. Click . The Display Properties dialog box Properties tab. Screen Resolution www.gateway.com Attached Color Quality...
  • Page 57: Viewing The Display On A Television

    Use the built-in speakers, a set of headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD. DVD playback to a VCR will be scrambled by copyright protection software. www.gateway.com “Back”...
  • Page 58 Themes Click/Double-click the opens. Click the Settings Click Advanced Properties dialog box opens. . The Control Panel window opens. Control Panel icon. The Display Properties dialog box Display tab. . The Multiple Monitors and RADEON IGP 320M www.gateway.com Appearance and...
  • Page 59 TV settings. Click Apply Click to close the Multiple Monitors and RADEON IGP 320M Properties dialog box. Click to close the Display Properties dialog box. Click to close the Control Panel window. tab. www.gateway.com Enable TV...
  • Page 60 www.gateway.com...
  • Page 61: Managing Power

    Chapter 5 FfyfrtyrÁI€ˆpƒ Checking and recharging the battery ■ Recalibrating the battery ■ Changing batteries ■ Extending the life of the battery ■...
  • Page 62: Monitoring The Battery Charge

    Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability. Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience. This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power.
  • Page 63: Recharging The Battery

    Power Options Properties Advance tab. For more information, see “Changing advanced settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 64 Power Schemes tab. Alarms Low battery alarm www.gateway.com list, then click Power Schemes Critical battery alarm list, then click Power Schemes Critical battery alarm...
  • Page 65: Changing Batteries

    Turn your notebook over so the bottom is facing up. Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 66 Slide the battery lock to the unlock position. Slide the battery release latch, then lift the battery out of the bay. Place a recharged battery into the bay and press down until it snaps into place. Slide the battery lock to the lock position. www.gateway.com...
  • Page 67: Extending Battery Life

    Gateway Documentation. For more information about using Hibernate mode, see “Activating and using Hibernate mode” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 68: Using Alternate Power Sources

    Always save your work before using Standby mode. In Standby mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost. “Changing batteries” on page www.gateway.com “Recharging...
  • Page 69 Enter Standby mode Enter Hibernate mode (must be activated) In Standby or Exit Standby or Hibernate mode Hibernate mode ...then Press Click Start, then click Turn Off Computer. Press and hold , then click Hibernate. HIFT Press the power button. www.gateway.com...
  • Page 70 www.gateway.com...
  • Page 71: Upgrading Your Notebook

    Chapter 6 TrƒfityrÁX€†ƒÁG€…pg€€v Adding and replacing memory ■ Replacing the hard drive ■...
  • Page 72: Preventing Static Electricity Discharge

    Prevent ESD damage by following ESD guidelines every time you install memory or replace the hard drive. To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. www.gateway.com...
  • Page 73 Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. ■ Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface. www.gateway.com “Changing batteries”...
  • Page 74: Adding Or Replacing Memory

    Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the slot. Use only memory modules designed for your Gateway notebook for upgrading your memory. To add or replace memory modules: Follow the instructions under discharge”...
  • Page 75 Replace the memory bay cover and replace the cover screw. Insert the battery, then turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. Use only memory modules designed for your Gateway notebook. www.gateway.com...
  • Page 76: Replacing The Hard Drive Kit

    Remove the battery. Remove the hard drive kit screw. For the location of the hard drive bay, see “Bottom” on page Slide the old hard drive kit out of your notebook. , then click Gateway Documentation “Preventing static electricity www.gateway.com...
  • Page 77 Insert the battery and turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. For instructions on installing Windows, your drivers, and your applications, see the instructions that were included with the Restore DVD. Step www.gateway.com...
  • Page 78 www.gateway.com...
  • Page 79: Maintaining Your Notebook

    Chapter 7 Ffty…ftytyrÁX€†ƒÁG€…pg€€v Caring for your notebook ■ Cleaning your notebook ■ Protecting from viruses ■ Updating Windows ■ Restoring your system ■...
  • Page 80: Caring For Your Notebook

    Do not block the ventilation fan slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook. ■ When storing your notebook for an extended period of time, unplug AC power and remove the battery after discharging it partway. www.gateway.com...
  • Page 81: Cleaning Your Notebook

    When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord and modem cable from the wall outlets. www.gateway.com...
  • Page 82: Cleaning The Notebook Screen

    Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. www.gateway.com...
  • Page 83: Protecting Your Computer From Viruses

    Help and Support ® AntiVirus program to check files and programs For more information about protecting your computer against viruses, click Start, then click Help and Support. Type the keyword viruses in the Search box , then click the arrow. www.gateway.com...
  • Page 84 AntiVirus 2004 Scan for viruses Click Scan for Viruses Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Norton AntiVirus . Norton AntiVirus opens. Scan Scan www.gateway.com , then click Norton...
  • Page 85 You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook. To update Norton AntiVirus after the free subscription period, you must extend your subscription. Norton AntiVirus www.gateway.com , then click LiveUpdate - Finish...
  • Page 86: Updating Windows

    Instructions for using the Restore DVD are included with the DVD. , then click Windows Update For more information about Windows Update in Windows XP, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box click the arrow. www.gateway.com , then...
  • Page 87: Troubleshooting

    Chapter 8 Sƒ€†gwp„s€€…tyr Troubleshooting typical hardware and ■ software problems Getting telephone support ■ Using automated troubleshooting ■ systems...
  • Page 88: Safety Guidelines

    “Preventing static electricity discharge” on Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
  • Page 89: First Steps

    Make sure that your hard drive is not full. ■ If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
  • Page 90: Troubleshooting

    , click the System . The Device Manager window opens. , then click Resources by type . All IRQs and their hardware assignments are www.gateway.com “Sound” on page 100. “Power” on page “DVD drives” on page . The Control Panel window...
  • Page 91: Display

    For instructions on changing the screen resolution, see “Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. “System key combinations” on page www.gateway.com...
  • Page 92: Dvd Drives

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.
  • Page 93 For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. “Multi-function buttons” on page www.gateway.com “Back”...
  • Page 94: File Management

    If the Recycle Bin was emptied before you tried to restore a file, the file cannot be restored. For instructions on playing a DVD, see DVD” on page icon. Recycle Bin www.gateway.com “Playing a . The Restore...
  • Page 95: Hard Drive

    “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. All deleted files will be lost when you empty the Recycle Bin. For more information about file management, click Start, then click Help and Support.
  • Page 96: Internet

    “Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. to make sure that the connections have been to make sure that the connections have “Modem (dial-up)”...
  • Page 97: Keyboard

    Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. www.gateway.com...
  • Page 98: Memory

    Computer window ■ Reboot your notebook. For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search www.gateway.com “System key combinations” “Adding or replacing , then click the arrow.
  • Page 99: Modem (Dial-Up)

    For more information about dialing properties, click Start, then click Help and Support. Type the keyword dialing in the Search box www.gateway.com “Back” on page 13 . The Control Panel window icon, then click , then click the arrow.
  • Page 100 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. www.gateway.com “Internet” on...
  • Page 101 If your Control Panel is in Category View, click and Other Hardware Click/Double-click the Modems Click your modem, then click dialog box opens. Control Panel Phone and Modem Options tab. Properties www.gateway.com “Back” on . The Control Panel window Printers icon, then click . The Modem Properties...
  • Page 102 Control Panel Phone and Modem Options tab. tab, then adjust the Modem twice to close the Phone and Modem Options dialog box. www.gateway.com . If information Query Modem , then click . The Control Panel window Printers icon, then click Properties control.
  • Page 103: Mouse

    For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search box the arrow. and N APS LOCK UM LOCK www.gateway.com , then click are turned off, then retype the...
  • Page 104: Pc Cards

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your notebook is having problems ■...
  • Page 105: Printer

    You see a “Printer queue is full” error message ■ Make sure that the printer is not set to work offline. , then click Control Panel Printers and Faxes Set as Default Printer www.gateway.com . The Control Panel window Printers icon. The Printers and...
  • Page 106: Sound

    For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter in the Search box arrow. “Multi-function buttons” on page www.gateway.com . The Control Panel window Printers icon. The Printers and , click Use Printer , then click the “Back”...
  • Page 107: Status Indicators

    Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. “Multi-function buttons” on page For more information about troubleshooting sound issues, click Start, then click Help and Support.
  • Page 108: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
  • Page 109: Telephone Numbers

    Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers You can access the following services through your telephone to get...
  • Page 110 www.gateway.com...
  • Page 111: Networking Your Notebook

    Chapter 9 Gp…ˆ€ƒvtyrÁX€†ƒÁG€…pg€€v Introducing networking ■ Creating a wireless network ■ Testing your network ■ Sharing your resources ■ Troubleshooting your network ■...
  • Page 112: Introduction To Networking

    Each computer that is connected to the network can share the same peripheral devices, such as a printer. Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your network. www.gateway.com...
  • Page 113: Using A Wireless Network

    Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11a, IEEE 802.11b, and IEEE 802.11g communication devices are examples of devices that provide wireless communication. For more information, see “System key combinations” on page www.gateway.com...
  • Page 114 The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. www.gateway.com “Safety,...
  • Page 115 Equipment you need for an access point wireless network For an access point wireless network you need: ■ Two or more computers with wireless networking ■ One access point router ■ One broadband Internet connection (optional) Access point router USB wireless adapter www.gateway.com...
  • Page 116 4-port switch - to eliminate the need for additional ■ network hardware DHCP server/dynamic IP address assignment - ■ to automatically configure network and IP addresses . The Control Panel window opens. Control Panel , click the System Hardware www.gateway.com Performance and tab, then click Device...
  • Page 117: Creating An Wireless Network

    Broadband Internet settings will differ from ISP to ISP. Before you begin setting up your network, you should contact your ISP for any specific instructions they have for setting up a network. www.gateway.com . The wireless...
  • Page 118: Configuring The Tcp/Ip Protocol

    . The System Properties dialog box opens. System . The Computer Name Changes dialog box opens. You must give each computer on the network a unique Computer Name and the same Workgroup Name. www.gateway.com Performance and box. This name Computer name box. Use a Workgroup...
  • Page 119 Start If your Control Panel is in Category View, click . The Network and Internet Connections window opens. Connections Click/Double-click window opens. . The Control Panel window opens. Control Panel . The Network Connections Network Connections www.gateway.com Network and Internet...
  • Page 120 Click Properties. opens. , then click Internet Protocol (TCP/IP) list. If you do not see TCP/IP, drag The Internet Protocol (TCP/IP) Properties dialog box www.gateway.com . The Local Area Properties check box in the This...
  • Page 121: Setting Up A Wireless Network

    Setting up a wireless network See the instructions that came with your wireless access point router for initial setup. How you set up your access point router varies depending on the features of the access point router and your networking situation. tab. www.gateway.com...
  • Page 122 The following configuration information applies to the Linksys wireless access point router with 4-port switch. For any other brand or model of access point router, see the manufacturer’s documentation, which may accompany the access point router or be available from the manufacturer’s Web site. www.gateway.com...
  • Page 123 - If your ISP assigns you a different IP address Obtain an IP Address Automatically to save the settings. Continue www.gateway.com to turn on the wireless allows you to list (see , then type the Static IP .
  • Page 124 If your Control Panel is in Category View, click . The Network and Internet Connections window opens. Connections Click/Double-click window opens. 118. . The Control Panel window opens. Control Panel . The Network Connections Network Connections www.gateway.com “Connecting to an access “System key Network and Internet...
  • Page 125 Support. Type the keyword connecting to wireless network in the Search box , then click Available networks “Testing your network” on page , then click the arrow. www.gateway.com View Available list, then click Available 124. Available networks Available networks 122.
  • Page 126 To configure computer settings for an access point wireless network: With the Connect to Wireless Network dialog box open, click the network you want to configure your computer for, then click . The Wireless Network Connection Properties dialog box Advanced opens. Click the Wireless Networks tab. www.gateway.com Available...
  • Page 127 Type the keyword wireless network in the Search . The Wireless Network Properties dialog box opens. This is a computer-to-computer (ad hoc) network; check box is not selected. “Testing your network” on www.gateway.com Available networks Network name (SSID) , then click the arrow. box,...
  • Page 128 To manually add an access point wireless network: With the Connect to Wireless Network dialog box open, click The Wireless Network Connection Properties dialog box opens. Click the Wireless Networks . For more information, see 116. tab. www.gateway.com list, Available networks Advanced...
  • Page 129 Start, then click Help and Support. Type the keyword wireless network in the Search Network name (SSID) This is a computer-to-computer (ad hoc) network; check box is not selected. “Testing your network” on , then click the arrow. www.gateway.com box.
  • Page 130: Testing Your Network

    ■ Temporarily turn off any firewall software on your desktop computer ■ Turn off all of the devices, then power them back on ■ Refer to your access point router’s troubleshooting information “Sharing an Internet 125) www.gateway.com...
  • Page 131: Sharing Your Resources

    If you are using a dial-up modem instead of a broadband connection, see the documentation that came with your access point router for the correct procedure. , then click Internet www.gateway.com . The Internet Properties...
  • Page 132 Click the Connections Click . The New Connection Wizard opens. Setup Click . The Network Connection Type screen opens. Next tab. www.gateway.com...
  • Page 133 Click Set up my connection manually Connection screen opens. Click the type of Internet connection you are setting up, then click Next , then click Next , then click www.gateway.com . The Getting Ready screen . The Internet Next...
  • Page 134: Sharing Drives And Printers

    Windows file and printer sharing on all the network computers. 128. To share a printer among the network computers, each computer must have the shared printer’s drivers installed. Follow the instructions included with your printer to install the printer drivers on each computer. www.gateway.com...
  • Page 135 If you share a folder, only the contents of that folder will be available to everyone on the network. . The Control Panel window opens. Control Panel Network Connections , then click www.gateway.com Network and Internet icon. Properties 128. . The folder Sharing and Security “Turning...
  • Page 136 In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, then click Make sure that the selected. Click tab. Share this folder on the network Sharing and Security Share this folder on the network www.gateway.com check box is not...
  • Page 137: Using The Network

    . The Control Panel window opens. Control Panel Printers and Faxes My Network Places . The Entire Network window opens. Entire Network , click entire contents Microsoft Windows Network www.gateway.com Printers and Other icon. The Printers and Faxes . The My Network Places...
  • Page 138 Start the program for the file you want to open. Click , then click File “Naming the computers and the workgroup” on 131. Drive if you want to reconnect to this drive or Open www.gateway.com “Viewing shared . The Map Map Network Drive list, then click the drive...
  • Page 139 You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from the manufacturer’s Web site. Print www.gateway.com...
  • Page 140: Connecting To Hotspots

    Because hotspots typically do not enable any security measures, the data that you are sending and receiving may be vulnerable. Any of the files on your notebook that are marked for sharing may be accessible to other users on the network. www.gateway.com...
  • Page 141: Troubleshooting Your Wireless Network

    . The Network and Internet Connections Network Connections Network Bridge , then click . The Confirm Connection Delete dialog Delete . When the bridge has been removed, it no longer www.gateway.com . The Control Panel window Network . The Network icon.
  • Page 142 , then click Control Panel . The Network and Internet Connections Network Connections Wireless Network Connection www.gateway.com . The Control Panel window Network . The Network , then click Status . The...
  • Page 143 Your wireless network is listed as a preferred network, but it has an “x” on it. ■ An x means your preferred network is not currently available or you are not currently in range to connect. “Adding an access point router” on page www.gateway.com 122.
  • Page 144 www.gateway.com...
  • Page 145: A Safety, Regulatory, And Legal Information

    Appendix A Safety, Regulatory, and Legal Safety information ■ Regulatory statements ■ Notices ■ Information...
  • Page 146: Important Safety Information

    Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 147 The system was dropped or the cabinet is damaged. ■ The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Warning Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
  • Page 148: Regulatory Compliance

    (which may be embedded into your notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 149 Please contact Gateway for service. Caution Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Important Every country has different restrictions on the use of wireless devices.
  • Page 150: United States Of America

    Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than the one provided with the system.
  • Page 151 These accessories are required to be used in order to ensure compliance with FCC rules. FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway M520 This device complies with Part 15 of the FCC Rules.
  • Page 152 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state, or federal laws. www.gateway.com...
  • Page 153 Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
  • Page 154: Laser Safety Statement

    5. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 155: Epa Energy Star

    To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. ® Partner, Gateway has determined that this product www.gateway.com...
  • Page 156: Macrovision Statement

    This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
  • Page 157: Index

    Caps Lock indicator cards www.gateway.com alternate power sources changing charge indicator charge status charging conserving power icons installing latch managing power monitoring charge...
  • Page 158 Customer Service CyberLink PowerDVD default printer DHCP digital camera www.gateway.com audio digital camera digital video camera Ethernet external audio external diskette drive external speakers Firewire flash drive headphone i.Link...
  • Page 159 USB port digital video camera IEEE 1394 port directional keys diskette drive locating display properties switching troubleshooting documentation Gateway Web site help Help and Support online help Using Your Computer domain name double-clicking dragging drivers updating drives diskette DVD/CD-RW DVD-RW...
  • Page 160 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server hard drive indicator installing replacing troubleshooting headphone jack help online using Help and Support searching starting Using your computer link Hibernate mode hotspots connecting to hot-swapping i.Link port...
  • Page 161 MP3 file MP3 player multi-function buttons multimedia multi-player game MusicMatch muting sound name www.gateway.com using Certificate of Authenticity cable jack troubleshooting adding external cleaning color quality display properties port screen resolution troubleshooting USB port...
  • Page 162 PCMCIA card See PC Card memory cards playing audio CD multi-player games pointer moving power AC adapter automobile/airplane adapter battery button changing modes connector conserving battery power EmPower adapter extending battery life Hibernate mode indicator management source problems Standby mode www.gateway.com...
  • Page 163 SO-DIMM sound www.gateway.com name caring for computer general precautions guidelines for troubleshooting static electricity USB port cleaning resolution troubleshooting getting information moving selecting...
  • Page 164 CD cleaning DVD device installation display DVD drive DVD/CD-RW drive faxes files gateway.your.way dial-up server general guidelines hard drive...
  • Page 165 WAN IP Address Web browser button Web site Windows Windows Media Player wireless Ethernet wireless network www.gateway.com playing streaming S-Video out jack troubleshooting streaming protecting against removing with Norton AntiVirus adjusting adjusting modem controls...
  • Page 166 Zip drive USB port www.gateway.com...
  • Page 168 NSK DWL M520 USR GDE R0 7/04...

Table of Contents

Save PDF