ActionTec 56K Internal PC Modem User Manual page 50

Can't Connect at 56K Rates:
Note: Current FCC regulations limit your maximum connection rate to 53Kbits
per sec.
•
The number you are calling may not support V.90 or K56flex protocols. Some
Internet service providers have special numbers that you must call to connect at
56K rates. Contact your service provider and ask if the number you are calling
supports V.90 or K56flex connections to their service.
•
In Windows 95/98/NT, check the maximum speed setting in the Modem
Properties window. On the Start menu, click Settings then click Control Panel
and double-click the Modems icon. Highlight your modem by clicking once on
the icon next to the modem and then click the Properties button. Select the
General tab and look at the setting in the Maximum speed box. Make sure this
is set to 115200.
•
You may have too many telephone devices connected to the phone line. To help
your modem achieve the best connection possible, remove all extra devices
connected to the telephone line when the modem is in use. This includes extension
phones, answering machines, and especially cordless phone recharger bases.
"Open COM Port" Error Message in Windows 95/98/NT:
•
You may have Dial-Up Networking connections configured for an old modem
on the same COM Port. Reconfigure these to point to the PCI Modem. See the
next section for instructions.
•
If the Dial-Up Networking connections have all been reconfigured and the error
persists, some other program running in the background is accessing the modem.
Close any applications that are open on the TaskBar or that have icons visible in
the sys-tray, including fax software, dialers, and Internet browsers. Any program
that can address a COM Port or uses a modem can cause this error.
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