HP ProLiant DL380 Generation 5 Specification page 30

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QuickSpecs
Options
HP Serial Console Server
Options
Service and Support
Offerings (HP Care Pack
Services)
HP 16 Port Serial Console Server (worldwide)
HP 48 Port Serial Console Server (worldwide)
Serial Adapter, RJ45-DB9 DCE Female, 1 Pack
Serial Adapter, RJ45-DB9 DCE Female, 8 Pack
NOTE: Cat5e cables are required to connect Serial Adapters to Serial Console
Servers. Additional Serial Adapters and Cat5e cables can be found at the following
URL: http://www.hp.com/go/kvm.
NOTE: For additional information regarding KVM switches, Serial Console servers,
rack mount monitors, keyboards and all related options please see the following URL:
http://www.hp.com/go/kvm.
Hardware Services On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
Hardware Services 6-Hour Call to Repair On-site Service
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Installation & Start-up Services
Hardware Installation, Electronic
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-
5pm, M-F, excl. HP holidays, Electronic
Installation and Startup for Essentials Rapid Deployment Pack, Electronic
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP
holidays, Electronic
Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
Onsite HW support 24x7, 4hr response and Red Hat ES Linux SW Tech support
offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
NOTE: For more information, customer/resellers can contact
http://www.hp.com/services/carepack
DA - 12477
Worldwide QuickSpecs — Version 1 — 6/26/2006
HP ProLiant DL380 Generation 5
AF101A
AF102A
AF103A
AF110A
U4544E
U4545E
U4546E
U4554E
U4555E
U5683E
U4556E
U4557E
U6312E
U8334E
Page 30

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