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HP ProLiant DL585 Generation 2 Maintenance And Service Manual

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HP ProLiant DL585 Generation 2 Server
Maintenance and Service Guide
Part Number 431170-005
December 2007 (Fifth Edition)

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Summary of Contents for HP ProLiant DL585 Generation 2

  • Page 1 HP ProLiant DL585 Generation 2 Server Maintenance and Service Guide Part Number 431170-005 December 2007 (Fifth Edition)
  • Page 2 © Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Customer self repair ........................6 Parts only warranty service ......................... 6 Illustrated parts catalog ....................... 17 Mechanical components........................... 17 System components ..........................20 Removal and replacement procedures ................... 25 Required tools............................25 Safety considerations ..........................25 Preventing electrostatic discharge ....................25 Server warnings and cautions ......................
  • Page 4 Diagnostic tools .......................... 60 SmartStart software ..........................60 SmartStart Scripting Toolkit ........................60 HP Instant Support Enterprise Edition......................60 Option ROM Configuration for Arrays ....................... 61 HP ROM-Based Setup Utility ........................61 ROMPaq utility............................61 System Online ROM flash component utility ....................62 Integrated Management Log ........................
  • Page 5 Contents 5...

  • Page 6: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
  • Page 7 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 8 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 9 Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
  • Page 10 Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 11 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 12 Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair). Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...
  • Page 16 Customer self repair 16...

  • Page 17: Illustrated Parts Catalog

    (on page 6) Access panel, HP ProLiant DL585 367572-002 419905-001 Mandatory G2 Server Blank, media drive 377569-001 409006-001 Mandatory — Bezel kit, HP ProLiant DL585 G2 — 419897-001 Mandatory Server* Front bezel 414072-001 — Mandatory Power assembly bezel 414073-001 —...
  • Page 18 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 19 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 20: System Components

    337867-501 406421-001 Mandatory System cage — — Fan, 120 mm, hot-plug 364517-001 374552-001 Mandatory Boards System board, HP ProLiant DL585 G2 012804-001 419616-001 Server Power supply backplane 012671-001 419620-001 Pass-through board 012896-001 419621-001 Mandatory Media board with System Insight Display...
  • Page 21 Customer part number number self repair (on page 6) DVD drive, 8/24x (optional)* 395910-001 397928-001 Mandatory Processor options Heatsink, HP ProLiant DL585 G2 Server 415651-001 419898-001 Optional AMD Opteron™ 2.0-GHz Rev F dual-core 410710-004 419537-001 Optional processor kit — AMD Opteron™ 2.2-GHz Rev F dual-core...
  • Page 22 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 23 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 24 Illustrated parts catalog 24...

  • Page 25: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: Torx T-15 screwdriver (provided with the server ("Rear panel components" on page 73)) Phillips screwdriver Flathead screwdriver Diagnostics Utility Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 26: Preparation Procedures

    ("Extending the server from the rack" on page 27). If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack, you can use the locking feature of the rack rails to support the server and gain access to internal components.

  • Page 27: Extending The Server From The Rack

    IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server. Shut down the OS as directed by the OS documentation. Press the Power On/Standby button to place the server in standby mode. When the server enters standby power mode, the system power LED changes to amber.

  • Page 28: Remove The Server From The Rack

    After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rack: Power down the server (on page 26). Extend the server from the rack ("Extending the server from the...

  • Page 29: Removing The Processor Memory Module

    NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel ("Rear panel components" on page 73). Lift up on the hood latch, and remove the access panel. After installing hardware options, replace the access panel. Be sure that the panel is securely locked into place before powering up the server.
  • Page 30 Lower the handle, and pull the processor memory module out of the server until the release latches catch. WARNING: Use caution when installing the processor memory module or removing the processor memory module; when fully populated, it can weigh up to 13.6 kg (30 lb). Firmly holding the processor memory module, press the release buttons and pull the module out of the server.

  • Page 31: Power Button Assembly Bezel

    Release the latch, and open the cover. Close the processor memory module cover. To replace the component, reverse the removal procedure. Power button assembly bezel WARNING: Use caution when installing the processor memory module or removing the processor memory module; when fully populated, it can weigh up to 13.6 kg (30 lb). Remove the processor memory module ("Removing the processor memory module"...

  • Page 32: Usb Cable Assembly

    Press the tab and pull the bezel away from the server. To replace the component, reverse the removal procedure. USB cable assembly Power down the server (on page 26). Remove the processor memory module ("Removing the processor memory module" on page 29). Extend or remove the server from the rack ("Extending the server from the rack"...

  • Page 33: Video Cable Assembly

    To replace the component, reverse the removal procedure. Video cable assembly Power down the server (on page 26). Remove the processor memory module ("Removing the processor memory module" on page 29). Extend or remove the server from the rack ("Extending the server from the rack"...

  • Page 34: Power Button Cable Assembly

    Power button cable assembly Power down the server (on page 26). Remove the processor memory module ("Removing the processor memory module" on page 29). Extend or remove the server from the rack ("Extending the server from the rack" on page 27, "Remove the server from the rack"...

  • Page 35: Processor Memory Module Bezel

    Press the tabs behind the bezel and pull the bezel away from the server. If necessary, use a flathead screwdriver to press the tabs. To replace the component, reverse the removal procedure. Processor memory module bezel Power down the server (on page 26). Remove the processor memory module, and open the cover ("Removing the processor memory module"...

  • Page 36: Processors

    Processors CAUTION: Before starting this procedure, read the information about protecting against electrostatic discharge ("Preventing electrostatic discharge" on page 25). CAUTION: Processor and PPM sockets 1 and 2 must be populated at all times or the server will not function properly. To replace a processor: Power down the server (on page 26).
  • Page 37 Remove the heatsink. Open the processor retaining latch and the processor socket retaining bracket. Removal and replacement procedures 37...
  • Page 38 Using your fingers, remove the failed processor. IMPORTANT: Be sure the replacement processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the spare processor. CAUTION: The processor is designed to fit one way into the socket.
  • Page 39 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Removal and replacement procedures 39...
  • Page 40 Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution.

  • Page 41: Ppm

    Install the heatsink. Close the heatsink retaining bracket. Close the processor memory module cover. Install the fans. Install the processor memory module into the server. Power up the server. Server PPMs provide the proper power to each processor. Each PPM must be installed in the slot adjacent to its processor.

  • Page 42: Dimms

    IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is missing. To remove a PPM: Power down the server (on page 26). WARNING: Use caution when installing the processor memory module or removing the processor memory module;...

  • Page 43: Processor Memory Module

    Remove the DIMM ("DIMMs" on page 42). To replace the component, reverse the removal procedure. Processor memory module To replace the processor memory module: Power down the server (on page 26). WARNING: Use caution when installing the processor memory module or removing the processor memory module;...

  • Page 44: Sas Or Sata Hard Drives

    Power up the server. IMPORTANT: To prevent damage to the processor socket pins during shipment, install the processor socket covers before the defective processor memory module is shipped to HP. SAS or SATA hard drives CAUTION: Always power down the server if the boot partition resides on the drive you are replacing or if you are replacing the only drive in the server.

  • Page 45: Power Supply Blank

    To replace the component, reverse the removal procedure. Power supply blank Press the handle and pull the power supply blank from the server. To replace the component, reverse the removal procedure. Power supply WARNING: To reduce the risk of electric shock, do not disassemble the power supply or attempt to repair it.

  • Page 46: Hot-Plug Fans

    CAUTION: If only one power supply is installed, do not remove the power supply unless the server has been powered down. Removing the only operational power supply will cause an immediate power loss. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 47: Expansion Slot Covers

    Identify the failed fan by locating an amber LED on top of the failed fan ("Hot-plug fan LEDs" on page 82) or on the Systems Insight Display ("Systems Insight Display LEDs" on page 78). Remove the malfunctioning hot-plug fan from the server. IMPORTANT: Remove and replace one fan at a time.

  • Page 48: Expansion Boards

    Open the latch, and remove the expansion slot cover. To replace the component, reverse the removal procedure. Expansion boards Slot Description PCI-X non-hot-plug expansion slot, 64-bit/100-MHz (half- length) PCI-X non-hot-plug expansion slot, 64-bit/100-MHz (full- length) PCI Express x4 non-hot-plug expansion slot (full-length) PCI Express x4 non-hot-plug expansion slot (full-length) PCI Express x8 non-hot-plug expansion slot (full-length) PCI Express x4 non-hot-plug expansion slot (full-length)

  • Page 49: Sas Backplane

    Slot Description PCI Express x8 non-hot-plug expansion slot (full-length) PCI Express x8 non-hot-plug expansion slot (full-length) PCI Express x4 non-hot-plug expansion slot (half-length) To remove a non-hot-plug expansion board: Power down the server (on page 26). Extend or remove the server from the rack ("Extending the server from the rack"...

  • Page 50: Pass-Through Board

    Lift the backplane, slide the board over the anchoring pins, and lift the board out of the server. To replace the component, reverse the removal procedure. Pass-through board Power down the server (on page 26). Extend the server from the rack ("Extending the server from the rack"...

  • Page 51: Battery-Backed Write Cache Procedures

    Remove all media drives and media drive blanks ("Diskette, DVD, CD-RW drive, or blank" on page 44). Extend the server from the rack ("Extending the server from the rack" on page 27). Remove the access panel ("Removing the access panel" on page 28). Remove the pass-through board ("Pass-through board"...
  • Page 52 Power down the server (on page 26). Extend the server from the rack ("Extending the server from the rack" on page 27). Remove the access panel ("Removing the access panel" on page 28). CAUTION: Disconnect the cable from the cache module only if the battery pack is not being used to recover data from the server or transfer data to another server.

  • Page 53: Bbwc Battery Pack

    Remove the cache module from the controller. To replace the component, reverse the removal procedure. BBWC battery pack Power down the server (on page 26). Extend or remove the server from the rack ("Extending the server from the rack" on page 27, "Remove the server from the rack"...

  • Page 54: Recovering Data From The Battery-Backed Write Cache

    Remove the BBWC battery pack ("BBWC battery pack" on page 53). Disconnect the cable from the cache module only if the battery pack is not being used to recover data from the server or transfer data to another server. CAUTION: Do not detach the cable that connects the battery pack to the cache module.

  • Page 55: System Cage

    Power down the failed server ("Power down the server" on page 26). If any data is trapped in the cache module, an amber LED on the module blinks every 15 seconds. CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost.

  • Page 56: Power Supply Backplane

    To replace the component, reverse the removal procedure. Power supply backplane Power down the server (on page 26). Remove the server from the rack (on page 28). Remove the access panel ("Removing the access panel" on page 28). Remove all hot-plug power supplies ("Power supply"...

  • Page 57: System Board

    25). CAUTION: Only authorized technicians trained by HP should attempt to remove the system board. If you believe the system board requires replacement, contact HP Technical Support before proceeding. IMPORTANT: HP recommends troubleshooting the system using port 85 codes before replacing the system board.

  • Page 58: Re-Entering The Server Serial Number And Product Id

    Slide the system board out through the back of the server. IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number through RBSU ("Re-entering the server serial number and product ID" on page 58). To replace the component, reverse the removal procedure.
  • Page 59 Remove the battery. To replace the component, reverse the removal procedure. Run the RBSU to configure the server after replacing the battery. See the HP ROM-Based Setup Utility User Guide on the Documentation CD for more detailed information. Removal and replacement procedures 59...

  • Page 60: Diagnostic Tools

    This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).

  • Page 61: Option Rom Configuration For Arrays

    Selecting the primary boot controller Configuring memory options Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system.

  • Page 62: System Online Rom Flash Component Utility

    From within the iLO 2 user interface From within HP Insight Diagnostics (on page 63) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Integrated Lights-Out 2 technology The iLO 2 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability.

  • Page 63: Automatic Server Recovery

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

  • Page 64: Usb Support

    (http://www.hp.com/servers/diags). USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices before the operating system loads through legacy USB support, which is enabled by default in the system ROM.

  • Page 65: Memory-Related Port 85 Codes

    Expansion boards (on page 48) Processors (on page 36), except the processor installed in socket 1 IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not function properly. PPMs ("PPM" on page 41), except the PPM installed in slot 1 DIMMs (on page 42), except the first bank Hard drives ("SAS or SATA hard...

  • Page 66: Expansion Board-Related Port 85 Codes

    Hard drives ("SAS or SATA hard drives" on page 44) Peripheral devices Reseat the remaining memory boards, rebooting after each installation to isolate any failed memory boards, if applicable. Replace the DIMMs with a remaining bank of memory. Replace the memory board, if applicable. Replace the system board.
  • Page 67 IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step. Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all: Expansion boards (on page 48) Processors (on page 36), except the processor installed in socket 1 IMPORTANT:...

  • Page 68: Component Identification

    Component identification Front panel components Item Description Hard drive bay 1 Hard drive bay 2 Hard drive bay 3 Hard drive bay 4 Hard drive bay 5 Hard drive bay 6 Hard drive bay 7 Hard drive bay 8 Video connector USB connectors (two) Media drive blank or optional media drive DVD drive...

  • Page 69: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID switch and LED Blue = Activated Flashing blue = Server managed remotely Off = Deactivated Internal system health LED Green = Normal (system on) Flashing amber = System health degraded Flashing red = System health critical Off = Normal (system off) External system health LED Green = Normal (system on)

  • Page 70: Processor Memory Module Components

    PPM socket 1 Processor socket 3 PPM socket 3 Processor socket 4 PPM socket 4 Processor socket 2 PPM socket 2 See "Processor options" in the HP ProLiant DL585 Generation 2 Server User Guide for population guidelines. Component identification 70...

  • Page 71: Dimm Slot Identification

    DIMM slot identification Each memory node consists of eight DIMM slots in four banks. See "Memory options" in the HP ProLiant DL585 Generation 2 Server User Guide for DIMM population guidelines. SAS and SATA hard drive LEDs Item Description Status...

  • Page 72: Sas And Sata Hard Drive Led Combinations

    Item Description Status Online/activity LED Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green)

  • Page 73: Rear Panel Components

    Rear panel components Item Description Redundant hot-plug power supply (optional) PCI Express and PCI-X non-hot-plug expansion slots Hot-plug power supply (primary) T-15 Torx screwdriver NIC connector 1 NIC connector 2 iLO 2 connector Serial connector USB connectors (two) Keyboard connector Mouse connector Video connector Rear UID button and LED...

  • Page 74: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description LED color Status UID LED Blue On = Activated Flashing = Server remotely managed Off = Deactivated Activity LED Green On or flashing = Network activity Off = No network activity Link LED Green On = Linked to network Off = Not linked to network...

  • Page 75: Internal Components

    Fail LED 1 Power LED 2 Description (amber) (green) No AC power to any power supply Flashing Power supply failure (over current) No AC power to this power supply Flashing AC power present Standby mode Normal Internal components Item Description PCI-X non-hot-plug expansion slot 1, 64-bit/100-MHz (half-length) PCI-X non-hot-plug expansion slot 2, 64-bit/100-MHz...

  • Page 76: System Maintenance Switch (Sw3)

    Item Description Media board Fan 1 connector Fan 2 connector BBWC battery pack Fan 3 connector Fan 4 connector System maintenance switch (SW3) The system maintenance switch (SW3) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off (closed). Position Description Function...

  • Page 77: Media Board Components

    Position Description Function Reserved Reserved Reserved Reserved When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.

  • Page 78: Boot Device Selector Switch (Sw1)

    The diskette drive in bottom bay is bootable. Systems Insight Display LEDs The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might report server status differently than the health LEDs because the software tracks more system attributes. The System Insight Display LEDs identify components experiencing an error, event, or failure.
  • Page 79 NOTE: The system management driver must be installed for the internal system health LED to provide pre-failure and warranty conditions. Component Power supply (primary) Power supply (optional) CPU BD (Power Fault) Processor memory module board I/O BD System board System NMI switch CPU BD (Interlock Error) System board PPM X...

  • Page 80: Battery Pack Leds

    A fully- charged battery can normally preserve data for at least two days. The battery lifetime also depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website (http://www.hp.com). —...

  • Page 81: Fan Locations

    LED3 pattern LED4 pattern Interpretation — One blink per The battery pack is below the minimum charge level and is being second charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is complete.

  • Page 82: Hot-Plug Fan Leds

    Item Description Fan 6 See "Hot-plug fans (on page 46)" for replacement procedures and operation guidelines. Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power Component identification 82...

  • Page 83: Cabling

    Cabling BBWC cabling Front panel cable components Item Description Video connector cable assembly USB connector cable assembly Cabling 83...

  • Page 84: Sas And Sata Hard Drive Data Cable Routing

    Item Description Power button cable assembly SAS and SATA hard drive data cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. NOTE: The SAS power cable is not shown. SAS and SATA power cable routing Cabling 84...
  • Page 85 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. NOTE: The SAS data cables are not shown. Cabling 85...

  • Page 86: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10 C to 35 C (50 F to 95 F) Shipping -40 C to 70 C (-40 F to 158 F) Maximum wet bulb temperature 28 C (82.4 F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating...
  • Page 87 Specification Value BTUs per hour @100 VAC–3960 BTU @200 VAC–5450 BTU Power supply output Power supply output 910 W (low line) 1300 W (high line) Specifications 87...

  • Page 88: Technical Support

    In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.

  • Page 89: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Advanced Micro Devices Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System Customer Self Repair DIMM dual inline memory module disk operating system iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition network interface controller Acronyms and abbreviations 89...
  • Page 90 NiMH nickel metal hydride NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays operating system PCI-X peripheral component interconnect extended POST Power-On Self Test processor power module RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II read-only memory serial attached SCSI...
  • Page 91 Systems Insight Manager SNMP Simple Network Management Protocol Thermal Design Power unit identification uninterruptible power system universal serial bus Acronyms and abbreviations 91...

  • Page 92: Index

    USB 68, 73, 77, 83 75, 80, 83 connector, video 68, 73, 77, 83 battery-backed write cache battery pack 53, 75 contacting HP 88 battery-backed write cache cabling 83 CSR (customer self repair) 6 BBWC (battery-backed write cache) 51, 53, 54,...
  • Page 93 63 media drive bay 68 HP Insight Diagnostics 63 media drive blank 44, 68 HP Instant Support Enterprise Edition 60 memory 42, 71 HP ProLiant Essentials Foundation Pack 63 memory-related port 85 codes 65 HP Systems Insight Manager, overview 63...
  • Page 94 power button cable connector 34, 77 SATA hard drive LEDs 71, 72 power button cabling 77, 83 scripted installation 60 power button LED 69 serial connector 73 power connectors, external 73 serial number 58 power connectors, internal 75 server asset text 58 Power On/Standby button 26, 69 server specifications 86 power supply 45, 73, 74...
  • Page 95 video connector cabling 33, 83 Index 95...

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