Full Lifecycle Services - HP Itanium RX7620-16 Manual

mx2 Dual-Processor Module technology, thereby exploiting the full potential of your HP Integrity
servers.
HP Services delivers end-to-end solutions that offer consistent quality and service levels across multiple
®
platforms such as UNIX
With the introduction of the midrange servers based on the Intel Itanium 2 microarchitecture and
HP mx2 Dual-Processor Modules, HP is the only vendor that offers the services to support the
implementation of multiple operating systems (UNIX, Windows, and Linux) on a single Itanium-based
server. HP Services will utilize its wide range of offerings and its experienced services personnel to
help companies fully exploit the Intel Itanium architecture's capabilities while protecting their existing
infrastructures.

Full lifecycle services

HP Services offers a portfolio of services that meet your business requirements across your IT lifecycle.
Whether it's a discrete short-term engagement or a full-scale project deployment, HP helps you fully
exploit the Intel Itanium architecture's capabilities while protecting your existing infrastructures and IT
investments by positioning you to meet your evolving business needs.
• Evaluation and planning—HP Services experts help your company determine the best strategy for
seamlessly integrating Itanium-based systems into your existing infrastructure to improve
performance, reduce costs, and gain control of your IT environment. Working closely with your
team, HP helps you develop an architecture that matches your IT environment to your business
requirements and then creates a detailed migration plan that provides specific recommendations
based upon your IT needs.
• Porting and migration—HP offers flexible porting and migration services that help you retain or
enhance your application functionality, reduce disruptions during migration, and take full
advantage of the distinctive capabilities of the Intel Itanium architecture. HP will work with you to
determine your porting and migration needs, devise a strategy for moving applications to Itanium-
based platforms, and create a detailed migration plan. And HP can manage all the details,
including porting and migrating your applications, migrating your data, integrating your
applications with existing ones, and performing application tuning, if that's what you need.
• IT consolidation—HP offers IT consolidation solutions that help you enhance the use of your IT
resources, achieve new performance and productivity levels, and evolve your IT environment to
meet changes in demand. HP Services personnel help you identify your company's business and IT
objectives, create an investment justification and architectural blueprint, develop a detailed design
plan that incorporates specifics on the configuration and technologies of your company's solution,
and deliver a complete, tested infrastructure implementation.
• Deployment—HP Services personnel have the experience and expertise to deliver services that can
help reduce the risks, time, and costs associated with deploying new technology. Acting as your
single point of contact, HP develops and implements a deployment plan—including configuration,
testing, and installation of all equipment—that helps provide the seamless deployment of Itanium-
based solutions into full production.
• Ongoing support—HP offers a variety of support levels that cover your entire IT infrastructure and
meet your specific needs. Companies can count on HP Services to help them acquire the assistance
they need to maintain control of and deliver business value through their IT investments. You benefit
from proactive onsite services, defined escalation processes, and rapid fixes. Corresponding HP
services for your storage and network systems provide an integrated support solution for your
environment.
– Hardware and software support: HP has a full spectrum of proven preventive, diagnostic, remedial,
and repair services that include high-quality remote and onsite support, upgraded hardware service
response times and coverage periods, fast and reliable access to HP response centers for software
phone-in assistance, and software updates for selected HP and third-party products.
, Windows, and Linux, as well as systems from other well-known vendors.
41