Placing An Outbound Call; Receiving A Computer Call - Command Communications ComSwitch 5500 Operator's Manual

CS 5500 Operator's Guide
Retrieving answering machine messages from a remote location
To disable the CS 5500 and retrieve your answering machine
messages, follow these steps:
1. Dial your phone number and wait for the answering machine
to answer the call.
2. After your answering machine answers the call, press
your tone phone.

Placing an outbound call

You can place an outbound call from the PHONE port, unless
another port is in use. If another port is in use, you will hear a
busy signal when you attempt to place a call. If the line is clear
when the calling device goes off-hook, you receive a dial tone
and can place the call normally.
During an outbound call, you can also receive a transmission
from someone that is ready to transmit.

Receiving a computer call

Unlike a fax call, inbound computer calls do not produce identifying tones; they remain silent until another
modem answers the call. To receive a computer call to the FAX/MODEM port, instruct the caller to use
one of the following methods. (In this example, we use a modem.)
Dialing the receiving computer through the originating (calling) computer
To have the calling modem automatically "over dial" the
FAX/MODEM port access code and access the modem
connected to the CS 5500, the caller must take into
consideration whether the call is local or long distance.
For remote access to the FAX/MODEM port on the
CS 5500, instruct the caller to use the following dialing string
in the modem's software:
phone number,#11,# 11,# 11,# 11 (for Automatic mode)
phone number,,,# 11,# 11,# 11,# 11 (for Semi-Automatic)
For long distance remote access to the FAX/MODEM port of
3. Follow the remote retrieval procedures for your answering
machine.
4. After retrieving your messages, hang up. The
CS 5500 resets for the next call.
on
To transfer this transmission to the FAX/MODEM port, any
time during a conversation, press #11 from a tone phone,
or 3 from a rotary/pulse dialing phone.
Rotary/pulse transfers are not possible until 20 seconds after
dialing the last digit of the phone number.
(Picking up an extension phone not connected to the TAD or
PHONE port during a data or fax transmission may interrupt the
call.)
The calling modem picks up its phone line and dials the phone
number. The comma (,) tells the modem to wait about two
(2) seconds and then repeatedly over dial the access code.
In the Automatic mode the CS 5500 will answer a call, detect
the tones and transfer the call to the
In the Semi-Automatic mode, you or your answering machine
will answer the call, then the CS 5500 will detect the tones and
transfer the call to the FAX/MODEM port.
NOTE: Not all modem comma (,) commands delay dialing for
a 2 second interval. See your modem Operator's Guide and
FAX/MODEM
port.
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