Care And Maintenance; Troubleshooting - VTech Dora - Dial & Learn Phone User Manual

4. If you press the wrong numbers, the unit will identify the numbers and
ask you to try again. The LEDs will light up in a pattern and Dora will
move her hands slowly.
5. If you answer incorrectly after three consecutive times, the unit will ask
you a new question.
CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct heat
source.
3. Remove the batteries when the unit is not in use for an extended period
of time.
4. Do not drop the unit on hard surfaces and do not expose the unit to
moisture or water.

TROUBLESHOOTING

If for some reason the program/activity stops working or malfunctions,
please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department at
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service
representative will be happy to help you.
For information on this product warranty, please call VTech
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada.
at
®
10