Trouble Shooting - AEG IR 4427 Instruction Manual Instruction Manual

TROUBLE SHOOTING

TROUBLE SHOOTING
TROUBLE SHOOTING TROUBLE SHOOTING
Problem Problem Problem Problem
Cannot connect to network
Cannot connect
to Internet
Cause Cause Cause Cause
Network down
Router restricts access to listed
MAC addresses
Insufficient Wi-Fi signal strength
Unknown encryption method
Unusual network configuration
Firewall preventing access
29
Solutions Solutions Solutions Solutions
Check that network is working
between a computer and the
router
Obtain the Jupiter 6 MAC address
from MENU > SYSTEM
SETTINGS > VIEW SETTINGS
and add to router list.
NOTE: NOTE: NOTE: NOTE: The radio has separate
MAC addresses for wired and
wireless networks; only the
current network adaptor method
address is displayed, but the
other address can be obtained by
changing the first pair of digits
between ' 00' (wireless) and
' 02' (wired)
Check distance to router; see if a
computer can connect to the
network in this location
Change encryption method on
router. The radio supports WEP,
WPA, WPA2
Setup network manually through
MENU > SYSTEM SETTINGS >
NETWORK > MANUAL
SETTINGS
Check the following ports are
open: UDP and TCP ports 80 and
123; DNS port 53. Windows
shares: ports 135 – 139 and 445.
Windows Media Player: varies –
non-Microsoft firewalls may
require configuration for UPnP.