Dell Diagnostics Main Menu - Dell XPS 410 Service Manual

POST.
INTR2 Error
The operating system
Invalid Boot
cannot be located on drive
Diskette
A or drive C.
The BIOS has detected a
Keyboard Error
stuck key.
An error occurred with the
KB/Interface
keyboard connector.
Error
The operating system
No ROM Basic
cannot be located on drive
A or drive C.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
1. Turn on (or restart) your computer.
2. When the DELL™ logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your
computer (see "Turning Off Your Computer" on page 7) and try again.
3. When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4. When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option Function
Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to
increase the possibility of tracing the problem quickly.
Extended Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically.
Test
Custom Test Tests a specific device. You can customize the tests you want to run.
Symptom Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.
Tree
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem description.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
4. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
be replaced.
Enter the system setup program (see
Entering System Setup)and confirm that
drive A or drive C is properly identified.
Ensure that nothing is resting on the
keyboard; if a key appears to be stuck,
carefully pry it up. If the problem persists,
you may need to replace the keyboard.
Ensure that nothing is resting on the
keyboard; if a key appears to be stuck,
carefully pry it up. If the problem persists,
you may need to replace the keyboard.
Enter the system setup program (see
Entering System Setup) and confirm that
drive A or drive C is properly identified.