The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be

customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Diagnostics

Fill out the Diagnostics Checklist (see

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

NOTE:

The Drivers and Utilities media is optional and may not ship with your computer.

Enter the System Setup Program (see

displays in system setup and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE:

If your computer cannot display a screen image, contact Dell (see

1. If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. Ensure

the computer is connected to a known good electrical outlet.

2. Turn on (or restart) your computer.

3. Diagnostics can be invoked one of two ways:

When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut

down your computer and try again.

NOTE:

Before attempting option B, the computer must be powered down completely.

Diagnostics

Checklist) as you complete these checks.

Lockups and Software Problems