Dell Inspiron 13z Owner's Manual
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Dell Inspiron 13z Owner's Manual

Dell Inspiron 13z Owner's Manual

Owner's manual
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Dell Inspiron 13z-N311z
Owner's Manual
Regulatory Model: P17S001
Regulatory Type:P17S

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Summary of Contents for Dell Inspiron 13z

  • Page 1 Dell Inspiron 13z-N311z Owner’s Manual Regulatory Model: P17S001 Regulatory Type:P17S...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc; Intel® and SpeedStep™ are trademarks or registered trademarks of Intel Corporation in the U.S. and other countries;...

  • Page 3: Table Of Contents

    Contents Before You Begin ....Recommended Tools ....Turning Off Your Computer .
  • Page 4 Hard-Drive Assembly ....Removing the Hard-Drive Assembly ... Replacing the Hard-Drive Assembly ..Keyboard .
  • Page 5 Display Bezel ..... . Removing the Display Bezel ... . Replacing the Display Bezel .
  • Page 6 Replacing the System Board ....Entering the Service Tag in the BIOS ..14 Heat-Sink Assembly ....Removing the Heat-Sink Assembly .
  • Page 7 19 System Setup ..... . Entering System Setup ....System Setup Options .
  • Page 8 Contents...

  • Page 9: Before You Begin

    Small flat-blade screwdriver • Plastic scribe • BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

  • Page 10: Before Working Inside Your Computer

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 11 CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 13) before working inside the computer. 7 Remove the battery. See "Removing the Battery" on page 13. 8 Turn the computer top-side up, open the computer, and press the power button to ground the system board.
  • Page 12 Before You Begin...

  • Page 13: Battery

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 14: Replacing The Battery

    battery battery release latches (2) Replacing the Battery 1 Follow the instructions in "Before You Begin" on page 9. 2 Place the battery in the battery bay and press down until it clicks into place. 3 Ensure that the two battery release latches are in locked position. Battery...

  • Page 15: Module Cover

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 16: Replacing The Module Cover

    screw module cover Replacing the Module Cover 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the tabs on the module cover into the slots on the computer base and gently snap the module cover into place. 3 Tighten the captive screw that secures the module cover to the computer base.

  • Page 17: Memory Module(S)

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 18: Replacing The Memory Module(S)

    5 Remove the memory module from the memory-module connector. memory-module connector securing clips (2) memory module Replacing the Memory Module(s) CAUTION: If you need to install memory modules in two connectors, install a DIMM A memory module in the connector labeled before you install a memory DIMM B module in the connector labeled...
  • Page 19 NOTE: If the memory module is not installed properly, the computer may not boot. notch 4 Replace the module cover. See "Replacing the Module Cover" on page 16. 5 Replace the battery as per the instructions in "Replacing the Battery" on page 14 or connect the AC adapter to your computer and an electrical outlet.
  • Page 20 Memory...

  • Page 21: Hard-Drive Assembly

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 22 5 To avoid damage to the hard drive, gently slide the hard-drive bracket away from the hard-drive slot. 6 Lift the hard-drive assembly off the computer base. screw hard-drive assembly 7 Remove the two screws that secure the hard-drive bracket to the hard drive.

  • Page 23: Replacing The Hard-Drive Assembly

    screws (2) hard-drive bracket hard drive Replacing the Hard-Drive Assembly 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the hard drive from its packaging. Save the original packaging for storing or shipping the hard drive. 3 Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
  • Page 24 10 Install the operating system for your computer, as needed. See the Restoring Your Operating System section in the Me and My Dell document. 11 Install the drivers and utilities for your computer, as needed. For more information, see the Me and My Dell document.

  • Page 25: Keyboard

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 26 plastic scribe keyboard palm-rest assembly CAUTION: Exercise caution while lifting up the keyboard to avoid pulling the keyboard connector from the system board forcefully. 6 Carefully lift the keyboard and slide the keyboard tabs out of the slots on the palm-rest assembly. 7 Turn the keyboard over and place it on the palm-rest assembly.

  • Page 27: Replacing The Keyboard

    keyboard-cable connector keyboard Replacing the Keyboard 1 Follow the instructions in "Before You Begin" on page 9. 2 Slide the keyboard cable into the connector on the system board and press down on the connector latch to secure the keyboard cable. 3 Align the tabs at the bottom of the keyboard with the slots on the palm-rest assembly and lower the keyboard into place.
  • Page 28 Keyboard...

  • Page 29: Palm-Rest Assembly

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery"...
  • Page 30 5 Remove the keyboard. See "Removing the Keyboard" on page 25. 6 Open the display as far as possible. 7 Remove the six screws that secure the palm-rest assembly to the system board. CAUTION: Pull on the plastic tab on top of the connectors to avoid damaging the connectors.
  • Page 31 hot-key board cable connector screws (6) touch pad cable connector CAUTION: Separate the palm-rest assembly from the computer base carefully to avoid damage to the palm-rest assembly. 9 Carefully lift the palm-rest assembly off the computer base. Palm-Rest Assembly...

  • Page 32: Replacing The Palm-Rest Assembly

    Replacing the Palm-Rest Assembly 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the tabs on the palm-rest assembly with the slots on the computer base and gently snap the palm-rest assembly in place. 3 Slide the touch pad cable and the hot-key board cable into their connectors on the system board and press down on the connector latch to secure the cables.
  • Page 33 CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Palm-Rest Assembly...
  • Page 34 Palm-Rest Assembly...

  • Page 35: Wireless Mini-Card

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on your computer.

  • Page 36: Replacing The Mini-Card

    6 Disconnect the wireless antenna cables from the wireless antenna connectors on the Mini-Card. 7 Remove the screw that secures the half Mini-Card to the system board connector. half Mini-Card screw 8 Lift the Mini-Card out of the system board connector. Replacing the Mini-Card 1 Follow the instructions in "Before You Begin"...
  • Page 37 11 Install the drivers and utilities for your computer, as required. For more information, see Me and My Dell on support.dell.com/manuals. NOTE: If you are installing a wireless Mini-Card from a source other than Dell, you must install the appropriate drivers and utilities. Wireless Mini-Card...
  • Page 38 Wireless Mini-Card...

  • Page 39: Display

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
  • Page 40 7 Remove the hinge cover from the computer base. Display...

  • Page 41: Replacing The Hinge Cover

    hinge cover Replacing the Hinge Cover 1 Follow the instructions in "Before You Begin" on page 9. 2 Place and snap the hinge cover over the computer base. 3 Replace the palm-rest assembly. See "Replacing the Palm-Rest Assembly" on page 32. 4 Replace the key board.

  • Page 42: Display Assembly

    Display Assembly Removing the Display Assembly 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the battery. See "Removing the Battery" on page 13. 3 Remove the module cover. See "Removing the Module Cover" on page 15. 4 Remove the key board.
  • Page 43 11 Remove the two screws (one on each side) that secure the display assembly to the computer base. 12 Make a note of the cable routing and disconnect the display cable and the wireless card antenna cables from the connectors on the Mini-Card. display assembly screws (2) Mini-Card antenna cables...

  • Page 44: Replacing The Display Assembly

    Replacing the Display Assembly 1 Follow the instructions in "Before You Begin" on page 9. 2 Place the display assembly in position and replace the two screws (one on each side) that secure the display assembly to the computer base. 3 Route the Mini-Card antenna cables and the display cable through the slot on the computer base.

  • Page 45: Replacing The Display Bezel

    display bezel Replacing the Display Bezel 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the display bezel with the display panel, and snap the display bezel into place. 3 Replace the display assembly. See "Replacing the Display Assembly" on page 44.
  • Page 46 2 Remove the display assembly. See "Removing the Display Assembly" on page 42. 3 Remove the display bezel. See "Removing the Display Bezel" on page 44. 4 Remove the four screws that secure the display panel to the display bracket. screws (4) display panel 5 Lift the tape that secures the display cable to the display-board connector...

  • Page 47: Replacing The Display Panel

    tape display cable connector Replacing the Display Panel 1 Follow the instructions in "Before You Begin" on page 9. 2 Replace the six screws (three on each side) that secure the display-panel brackets to the display panel. 3 Connect the display cable to the display-board connector on the back of the display panel and secure it with the tape.

  • Page 48: Display Brackets

    CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. Display Brackets Removing the Display Brackets 1 Follow the instructions in "Before You Begin" on page 9. 2 Remove the display assembly.

  • Page 49: Replacing The Display Brackets

    Replacing the Display Brackets 1 Follow the instructions in "Before You Begin" on page 9. 2 Replace the six screws (three on each side) that secure the display-panel brackets to the display panel. 3 Replace the display panel. See "Replacing the Display Panel" on page 47. 4 Replace the display bezel.
  • Page 50 Display...

  • Page 51: Camera Module

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 52: Replacing The Camera Module

    camera cable connector camera module 6 Lift the camera module off the display cover. Replacing the Camera Module 1 Follow the instructions in "Before You Begin" on page 9. 2 Place the camera module on the display cover using the alignment posts. 3 Press down on the camera module to secure it to the display cover.

  • Page 53: Coin-Cell Battery

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 54: Replacing The Coin-Cell Battery

    Replacing the Coin-Cell Battery 1 Follow the instructions in "Before You Begin" on page 9. 2 With the positive side facing up, snap the coin-cell battery into the battery socket on the system board. 3 Replace the palm-rest assembly. See "Replacing the Palm-Rest Assembly" on page 32.

  • Page 55: Thermal Fan

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 56: Replacing The Thermal Fan

    system board thermal fan screws (2) system board connector Replacing the Thermal Fan 1 Follow the instructions in "Before You Begin" on page 9. 2 Place the thermal fan on the computer base. 3 Replace the two screws that secure the thermal fan to the computer base. 4 Connect the thermal-fan cable to the connector on the I/O board.
  • Page 57 7 Replace the module cover. See "Replacing the Module Cover" on page 16. 8 Replace the battery. See "Replacing the Battery" on page 14. CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
  • Page 58 Thermal Fan...

  • Page 59: System Board

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 60: Replacing The System Board

    12 Disconnect the DC-in connector cable from the connector on the system board. DC-in connector cable screws (3) 13 Remove the three screws that secure the system board to the computer base. 14 Carefully ease the connectors on the system board out of the slots in the computer, and lift the system board out of the computer.
  • Page 61 2 Replace the heat-sink assembly. See "Replacing the Heat-Sink Assembly" on page 64. 3 Turn the system-board assembly over. 4 Align the connectors on the system board with the slots on the computer base, and align the computer base on the system board. 5 Replace the three screws that secure the system board to the computer base.

  • Page 62: Entering The Service Tag In The Bios

    Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly. 2 Turn on the computer. 3 Press <F2> during POST to enter the system setup program. 4 Navigate to the Security tab and enter the service tag in the Set Service Tag field.

  • Page 63: Heat-Sink Assembly

    CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 64: Replacing The Heat-Sink Assembly

    heat-sink assembly captive screws (3) system board 5 Remove the heat-sink assembly from the system board. Replacing the Heat-Sink Assembly NOTE: The original thermal pad can be reused if the original processor and heat sink are reinstalled together. If either the processor or heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved.
  • Page 65 3 Follow the instructions from step 3 to step 15 in "Replacing the System Board" on page 60. CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
  • Page 66 Processor Heat Sink...

  • Page 67: Hdmi Board

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 68: Replacing The Hdmi Board

    system board HDMI board screws (2) Replacing the HDMI Board 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the screw hole on the HDMI board with the screw hole on the system board. 3 Replace the two screws that secures the HDMI board to the system board. 4 Replace the system board.
  • Page 69 CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. HDMI Board...
  • Page 70 HDMI Board...

  • Page 71: O Board

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 72: Replacing The I/O Card

    I/O board Speaker cable 10 Lift the I/O board from the computer base. Replacing the I/O Card 1 Follow the instructions in "Before You Begin" on page 9. 2 Align the I/O board with the I/O slots on the computer base and place the I/O board on the computer base.
  • Page 73 6 Replace the palm rest assembly. See "Replacing the Palm-Rest Assembly" on page 32. 7 Replace the keyboard. See "Replacing the Keyboard" on page 27. 8 Replace the hard drive assembly. See "Replacing the Hard-Drive Assembly" on page 23. 9 Replace the memory modules. See "Replacing the Memory Module(s)" on page 18.
  • Page 74 I/O Board...

  • Page 75: Speakers

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 76: Replacing The Speakers

    speaker cable connector speakers (2) 10 Remove the speaker modules from the computer base. Replacing the Speakers 1 Follow the instructions in "Before You Begin" on page 9. 2 Route the speaker cable on the computer base. 3 Align the speaker modules using the alignment post on the computer base. 4 Connect the speaker cable to the connector on the I/O board.
  • Page 77 9 Replace the module cover. See "Replacing the Module Cover" on page 16. 10 Replace the battery. See "Replacing the Battery" on page 14. CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer.
  • Page 78 Speakers...

  • Page 79: Dc-In Cable

    Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).

  • Page 80: Replacing The Dc-In Cable

    screw DC-in connector cable 8 Disconnect the DC-in connector cable from the connector on the system board. 9 Note the routing of the DC-in connector cable and lift the DC-in connector off the computer base. Replacing the DC-in Cable 1 Follow the instructions in "Before You Begin" on page 9. 2 Route the DC-in connector cable and place the DC-in connector on the computer base.
  • Page 81 5 Replace the display assembly. See "Replacing the Display Assembly" on page 44. 6 Replace the palm-rest assembly. See "Replacing the Palm-Rest Assembly" on page 32. 7 Replace the keyboard. See "Replacing the Keyboard" on page 27. 8 Replace the module cover. See "Replacing the Module Cover" on page 16. 9 Replace the battery.
  • Page 82 DC-in Cable...

  • Page 83: System Setup

    Entering System Setup 1 Turn on (or restart) your computer. 2 When the DELL logo is displayed, watch for the F2 prompt to appear and then press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it, and then press <F2>.

  • Page 84: System Setup Options

    Setup Item — This field appears Help Screen — This field appears on on the left side of the system setup the right side of the system setup window. The field is a scrollable list window and contains information containing features that define the about each option listed in the Setup configuration of your computer, Item.
  • Page 85 Displays the CPU speed CPU Speed Displays the CPU ID CPU ID CPU Cache Displays the L1 cache size L1 Cache size Displays the L2 cache size L2 Cache size Displays the L3 cache size L3 Cache size Displays the hard drive information Fixed HDD Displays AC adapter type AC Adapter Type...
  • Page 86 Enables or disables charger behavior Charger Behavior Enable or disables external USB ports Miscellaneous Devices Security Displays the setup lock or unlock status Unlock Setup Status Displays whether the admin password has been Admin Password Status Displays whether the system password has been System Password Status Displays whether the hard drive password has HDD Password Status...

  • Page 87: Boot Sequence

    Specifies the boot sequence from the available 2nd Boot Priority devices Diskette Drive; Hard Drive; USB Storage Device; CD/DVD/CD-RW Drive; Network; Disabled (CD/DVD/CD-RW Drive by default) Specifies the boot sequence from the available 3rd Boot Priority devices Diskette Drive; Hard Drive; USB Storage Device;...

  • Page 88: Changing Boot Sequence For The Current Boot

    • CD/DVD/CD-RW Drive — The computer attempts to boot from the CD/DVD/CD-RW drive. If no CD/DVD/CD-RW is in the drive, or if the CD/DVD/CD-RW has no operating system, the computer generates an error message. • USB Storage Device — Insert the memory device into a USB connector and restart the computer.
  • Page 89 NOTE: Write down your current boot sequence in case you want to restore it. 3 Press the up- and down-arrow keys to move through the list of devices. 4 Press plus (+) or minus (–) to change the boot priority of the device. System Setup Utility...
  • Page 90 System Setup Utility...

  • Page 91: Flashing The Bios

    The BIOS may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer. NOTE: The Service Tag for your computer is located on a label at the top of your computer.
  • Page 92 8 Double-click the file icon on the desktop and follow the instructions that appear on the screen. Flashing the BIOS...

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Inspiron 13z-n311z

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