Limited Three-Year Warranty (U.s. And Canada Only) - Dell PowerVault 35F User Manual

Warranties, Return Policy and Year 2000 Compliance: Dell PowerVault 35F User's Guide
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Warranties, Return Policy, and Year 2000 Compliance: Dell PowerVault
35F User's Guide

Limited Three-Year Warranty (U.S. and Canada Only)

| Year 2000 Statement of Compliance for Dell-Branded Hardware Products
Limited Three-Year Warranty (U.S. and Canada Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or
equivalent to new in accordance with industry standard practices. Dell warrants that the hardware products it
manufactures will be free from defects in materials and workmanship. The warranty term is three years beginning on
the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does not cover
damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not
authorized by Dell usage not inaccordance with product instructions, failure to perform required preventive
maintenance, and problems caused by use of parts and components not supplied by Dell.
This warranty does not cover any items that are in one or more of the following categories: software, external devices
(except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell;
accessories and parts added to a Dell system through Dell's system integration department; accessories or parts that are
not installed in the Dell factory; or DellWare
are included on Dell's standard price list are covered under this warranty; all other monitors, keyboards, and mice
(including those sold through the DellWare program) are not covered. Batteries for portable computers are covered
only during the initial one-year period of this warranty.
Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this
limited warranty that are returned to Dell's facility. To request warranty service, you must call Dell's Customer
Technical Support within the warranty period. If warranty service is required, Dell will issue a Return Material
Authorization Number. You must ship the products back to Dell in their original or equivalent packaging, prepay
shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the
repaired or replacement products to you freight prepaid if you use an address in the continental U.S. Shipments to
other locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up data on any hard-disk drive(s) and any other storage
device(s) in the product(s). Remove any removable media. Dell does not accept liability for lost data or software.
Dell owns all parts removed form repaired products. Dell uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product,
its warranty term is not extended.
Coverage During Years Two and Three
During the second and third years of this limited warranty, Dell will provide, on an exchange basis and subject to
Dell's Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s)
covered under this limited warranty when a part requires replacement. You must report each instance of hardware
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| "Total Satisfaction" Return Policy (U.S. and Canada Only)
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products. Monitors, keyboards, and mice that are Dell-branded or that