Epson TM-U950P - B/W Dot-matrix Printer Operator's Manual
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Epson TM-U950P - B/W Dot-matrix Printer Operator's Manual

Micr option included
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TM-U950/U950P
Operator's Manual
MICR Option Included
400485603

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Summary of Contents for Epson TM-U950P - B/W Dot-matrix Printer

  • Page 1 TM-U950/U950P Operator’s Manual MICR Option Included 400485603...

  • Page 2: Printer Parts

    Printer parts Printer cover Control panel POWER ERROR RECEIPT DIP switches are on JOURNAL the bottom SLIP RECEIPT FEED JOURNAL/ SLIP FEED Power connector Interface connector TM-U950 Take-up spool TM-U950P Power switch Cover open button Display connector Drawer connector Control panel POWER POWER light ERROR...
  • Page 3 Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.

  • Page 4: Declaration Of Conformity

    EN 55022 (1986) Class B EN 500832-1 (1992) IEC 801-2 level 2 IEC 801-3 level 2 IEC 801-4 level 2 Directive 90/384/EEC EN45501: (1992) June 1995,Type Name+ M62UA Series M. Hamamoto President of EPSON \Europe B.V. Type Name: M62UA Series...
  • Page 5 Directive 89/336/EEC EN 55022 (1986 and 1994 2th) Class B EN 500832-1 (1992) IEC 801-2 level 2 IEC 801-3 level 2 IEC 801-4 level 2 Directive 90/384/EEC EN45501: (1992) November 1995, M. Hamamoto President of EPSON \Europe B.V. Type Name: M114A...

  • Page 6: Fcc Compliance Statement

    FCC CLASS A FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7 ASB (Automatic Status Back) function that automatically transmits changes in printer status. EPSON® intelligent module connection. (For the TM-U950 only.) EPSON customer display series connection. (For the TM-U950 only.) Bidirectional parallel interface in accordance with the IEEE 1284 Nibble/Byte Modes.

  • Page 8: About This Manual

    About This Manual Setting Up and Using Chapter 1 contains information on unpacking the printer, setting it up, running the self test, setting the DIP switches, and adjusting the paper near end detector. Chapter 2 contains information on using the printer, including the optional MICR reader.

  • Page 9: Table Of Contents

    Contents Chapter 1 Setting Up the Printer Opening and Closing the Printer Cover ........1-1 Unpacking .
  • Page 10 Chapter 4 Reference Information Printing Specifications ..........4-1 Character Specifications .

  • Page 11: Opening And Closing The Printer Cover

    Chapter 1 Setting Up the Printer Opening and Closing the Printer Cover Use these instructions whenever you need to open or close the printer. Open the printer by pushing the cover-open button and then lifting the printer cover. Close the printer by pressing on the indentation on the right side of the printer cover until it audibly clicks into place.

  • Page 12: Unpacking

    Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. Ribbon Paper rolls Printer Caution label Hexagonal lock screws Power switch Take-up spool Keys (only for the TM-U950) cover Note: See the note on page 1-4 for information about the hexagonal lock screws.

  • Page 13: Connecting The Printer To Your Computer

    Pull out the protective material and remove it from the printer as shown below. Store the protective material with the other packing materials and use it when transporting your printer. Connecting the Printer to Your Computer TM-U950 Follow the procedures below only when you use the printer as a single unit (not connected to an intelligent module).
  • Page 14 2. Tighten the screws on both sides of the cable connector. Note: Your printer comes with inch-type hexagonal lock screws installed. To use an interface cable that requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type screws using a hex screwdriver (5 mm). To distinguish the two types of screws, see the figure below.

  • Page 15: Tm-U950P

    TM-U950P You need an appropriate parallel interface cable to connect your computer to the printer's built-in interface. 1. Make sure that both the printer and computer are turned off; then attach the cable connector securely into the printer's interface connector. 2.
  • Page 16 Follow the procedures below to connect a drawer to the printer only when you use the printer as a single unit (not connected to an intelligent module). (Intelligent module connection is available only for the TM-U950.) When you use the TM-U950 with the intelligent module, see the IM-403/405 User's Guide for details.
  • Page 17 CAUTIONS: Be sure not to connect this cable to the display module connector, which is to the left of the interface connector. Do not connect a telephone line to the drawer kick-out connector. Den Drucker an die Lade anschließen ACHTUNG: Nur eine Geldlade verwenden, die der Druckerspezifikation entspricht.
  • Page 18 2. Stecken Sie den Kabelsteckverbinder fest in den Auszug- Steckverbinder am Drucker ein, bis er hörbar einrastet. TM-U950 TM-U950P ACHTUNG: Am Auszug-Steckverbinder für die Geldlade keine Telefonleitung anschließen. Nicht den Auszug-Steckverbinder für die Geldlade und den Displaymodul-Steckverbinder verwechseln. 1-8 Setting Up the Printer...

  • Page 19: Connecting To A Direct Connection Display Module

    Connecting to a Direct Connection Display Module (For the TM-U950 Only) If you are using the printer as a single unit (not connected to an intelligent module) and you plan to connect a direct connection display module, follow the steps below. When you use the printer with the intelligent module, see the IM-403/405 User's Guide for details.

  • Page 20: Grounding The Printer

    Grounding the Printer You need a ground wire to ground your printer. For the TM-U950, if you use the printer as a single unit (not connected to an intelligent module), you need a ground wire to ground your printer. Make sure that the wire meets the specification below.
  • Page 21 1. Make sure that the printer is turned off. 2. Connect the ground wire to the printer using the FG screw on the bottom of the printer, as shown. For the TM-U950P, you can use the either FG screw, as shown. TM-U950 TM-U950P Setting Up the Printer 1-11...

  • Page 22: Connecting The Power Supply

    Epson Power Supply PS-150 is recommended. For the TM-U950, if you use the printer as a single unit, not connected to an intelligent module, use the Epson power supply PS-150 for your printer. When the printer is connected to an intelligent module, the power is supplied by the intelligent module.
  • Page 23 3. Plug in the power supply's cable as shown below. Notice that the flat side of the plug faces down. TM-U950 TM-U950P Setting Up the Printer 1-13...

  • Page 24: Installing The Ribbon Cassette

    Be sure the printer is not receiving data when you replace a ribbon cassette; otherwise data may be lost. Note: Use the EPSON ERC-31 ribbon cassette for your printer. 1. Turn on the printer and open the printer cover. 2. Turn the ribbon cassette's knob two or three times in the direction of the arrow to take up any slack in the ribbon.
  • Page 25 3. Insert the ribbon cassette in the printer and rotate the cassette's knob two or three more times as shown below. This is necessary to place the ribbon in the correct position. Make sure that the ribbon is installed in front of the print head without wrinkles or creases.

  • Page 26: Installing The Paper Rolls

    Installing the Paper Rolls Note: Be sure to use roll paper that meets the specifications. 1. Make sure that the edge of the paper is straight, as shown on the left side of the illustration below. 2. Turn on the printer and open the printer cover. 3.
  • Page 27 4. For each roll, insert the tip of the paper into the paper inlet and push it in until it is automatically detected and fed into the printer. 5. Tear off the receipt paper on the cutter. If the paper was not fed far enough, press the RECEIPT FEED button to feed additional paper.

  • Page 28: Removing The Paper Rolls

    Removing Paper Rolls 1. To remove the journal paper roll, first lift up the take-up spool and cut the paper as shown below. Then remove the take-up spool. 2. For either a journal or a receipt paper roll, next press the paper release lever (marked PRESS) on the appropriate side of the printer, pull out the paper, and remove the roll.

  • Page 29: Self Test

    Self Test The self test lets you know if your printer is operating properly. It checks the control circuits, printer mechanisms, print quality, ROM version, and DIP switch settings. (It also checks the MICR reader circuits if the printer is equipped with the optional MICR reader). You can run the self test with either roll paper or slip paper.

  • Page 30: Running The Self Test With Slip Paper

    Running the self test with slip paper Note: Be sure to install both paper rolls to prevent slip paper jams. 1. Make sure the printer is turned off and the printer cover is closed properly. 2. While holding down the JOURNAL/SLIP FEED button, turn on the printer to begin the self test.
  • Page 31 You can change your interface and font settings by changing the DIP switch settings. 1. Make sure the printer is turned off. 2. Remove the screw from the DIP switch cover. Then take off the DIP switch cover, as shown in the illustration below. TM-U950 DSW DSW2 DSW1 DSW2...
  • Page 32 4. Use the following tables to set the DIP switches. Numbers starting with 1 are in the first set, and numbers starting with 2 are in the seond. 5. Replace the DIP switch cover and secure it with the screw. For the TM-U950, insert the DIP switch cover upward and slide it to the left as shown below.

  • Page 33: Dip Switch Functions

    DIP switch functions TM-U950 (serial interface specification) DIP-switch functions Set 1 Function Data word length 7 bits 8 bits Parity Enabled Disabled Parity selection Even Transmission speed (See the table below) Display module (if connected) Recognized Not recognized Data receive error Ignored Prints “?”...
  • Page 34 Set 2 Function Internal use Fixed I/F pin 6 reset signal Enabled Disabled I/F pin 25 reset signal Enabled Disabled Notes: When pin 6 of the interface connector is used for the reset signal, the printer is reset at MARK on the RS-232 level. When pin 25 of the interface connector is used for the reset signal, the printer is reset at SPACE on the RS-232 level or at HIGH on the TTL level.

  • Page 35: Setting Up The Printer

    TM-U950P (parallel interface specification) DIP-switch functions Set 1 Function Undefined Undefined Undefined Undefined Undefined Internal use Fixed Undefined Undefined Set 2 Function Auto line feed Always enabled Always disabled Receive buffer 32 bytes 2048 bytes Font selection (default) 9 x 9 7 x 9 Carriage speed (default for High...

  • Page 36: Adjusting The Paper Near End Detectors

    Adjusting the Paper Near End Detectors The paper near end detectors detect when the paper is almost gone by measuring the diameter of the paper roll. Software programs can use the ESC c 4 command to stop printing when the paper is almost gone.
  • Page 37 3. Find the corresponding adjustment position number from the table below. Distance A Adjustment position number 10 mm (0.39 inch) 8 mm (0.32 inch) 6 mm (0.24 inch) 4 mm (0.16 inch) 2 mm (0.08 inch) 4. Locate the adjusting screw and the positioning plate shown in the illustration below.

  • Page 38: Using The Power Switch Cover

    Using the Power Switch Cover You can use the enclosed power switch cover to make sure that the power switch is not accidentally pressed. If you want to use this cover, install it as shown in the illustration below. WARNING: If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately.

  • Page 39: Chapter 2 Using The Printer

    Chapter 2 Using the Printer Operating the Control Panel You can control the basic paper feeding operations of the printer with the buttons on the control panel. The indicator lights help you monitor the printer’s status. POWER ERROR RECEIPT JOURNAL SLIP RECEIPT FEED...
  • Page 40 Press the RECEIPT FEED button once to advance receipt paper one line. You can also hold down RECEIPT FEED to feed receipt paper continuously. 2-2 Using the Printer...

  • Page 41: Indicator Lights

    JOURNAL/SLIP FEED When the printer is in the roll paper mode (the SLIP light is not on or blinking), press the JOURNAL/SLIP FEED button once to advance journal paper one line. You can also hold down JOURNAL/SLIP FEED to feed journal paper continuously. When the printer is in the slip paper mode (the SLIP light is on or blinking) and slip paper is inserted, press the JOURNAL/SLIP FEED button once to advance slip paper one line.

  • Page 42: Slip Paper Handling

    When an error occurs. For more information on error conditions, see Chapter 4, “Troubleshooting.” RECEIPT OUT (red) The RECEIPT OUT light is on (not blinking) when the receipt paper roll is not installed or is at or near the end. The RECEIPT OUT light blinks after the self test prints the printer settings on the roll paper.
  • Page 43 2. When the SLIP light blinks, insert the slip paper into the slip paper inlet using the right edge of the slip paper inlet as a guide. Make sure you insert the slip paper into the inlet as far as it will go (i.e., insert the slip paper up to the mark on the left side of the printer).

  • Page 44: Using The Micr Reader (Option)

    Using the MICR Reader (Option) If your printer has the factory installed optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to read and process MICR characters on personal checks, read this section. CAUTION: Be sure both paper rolls are installed before you use the MICR function.
  • Page 45 2. Turn the check over so that it is face down with the MICR characters on the right-hand side, as shown in the illustration below. The MICR characters must be next to the right edge of the paper inlet. MICR characters must be on the underside of this edge of the check 3.

  • Page 46: Chapter 3 Troubleshooting

    Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some of the more common printer problems. General problems The lights on the control panel do not come on. Make sure that the power supply cables are correctly plugged into the printer, the power unit, and to the power outlet. Make sure that power is supplied to the power outlet.
  • Page 47 The ERROR light is blinking and the printer does not print. First, turn off the printer and check for a paper jam. (See the paper jam description on page 3-3.) If there is no paper jam and the printer has been printing for quite a while, the print head may be overheated.

  • Page 48: Paper Handling Problems

    The printer sounds like it is printing, but nothing is printed. The ribbon cassette may not be installed properly. See the instructions in Chapter 1. The ribbon may be worn out. Replace the ribbon cassette as described in Chapter 1. The printout is faint.
  • Page 49 2. If the paper is jammed in the journal paper side, cut the journal paper with a pair of scissors or a knife as shown below; then remove the take-up spool. 3. Next, cut the paper as shown in the illustration, using a pair of scissors or a knife;...
  • Page 50 4. If the paper is caught in the automatic cutter blade, open the cutter blade by rotating the gear in the direction shown in the illustration. 5. Move the OPEN <-> LOCK lever on each side of the printer in the direction shown in the illustration;...
  • Page 51 If you encounter difficulty in clearing a paper jam, remove the print head cover by loosening the screw on the right side of the cover, as shown in the illustration below. 7. Remove all the jammed paper. 8. If you removed the print head cover, replace the cover by sliding the tab into the slot on the left and then securing the screw, as shown in the illustration below.

  • Page 52: Cleaning The Micr Mechanism

    Note: Make sure you lock the cutter unit with both OPEN <-> LOCK levers.. OPEN LOCK 10. Install the paper roll following the steps in Chapter 1; then close the printer cover. Cleaning the MICR Mechanism MICA cleaning method (Recommended) Recommended Part required to clean up Sheets to be used...

  • Page 53: The Cleaning Procedure

    The cleaning procedure During in the self test mode 1) Confirm to set a roll paper and a ribbon cassette to make use of printer mechanism properly. 2) Turn off the power switch. 3) Open a cover(rid) of printer. 4) Turn on the power switch while turning on “JOURNAL/ SLIP FEED button.(Within TM-U925 it is expressed as “SLIP FEED”...
  • Page 54 9) As a check paper, insert a cleaning sheet ubti a printer. * Be sure to set yellow non-stick side to be upside when a dry cleaning sheet used. 10) Remove a claening sheet after caleaning was completed. 11) Turn off the power switch. Command code sequence 1) MICA cleaning command <FS c>...

  • Page 55: Hexadecimal Dump

    2) insert from correct derection, and 3) insert as peeled portion to be upside. Explanatin of a cleaning sheet Moistened Cleaning sheet PRESAT brand (KIC) “CHECK READER CLEANING CARD” or equivalent cleaning sheet is required. Adhesice cleaning sheet (Refer to Figure 2) Part Name : Sheet roller cleaning, A Part Number : 1038046 Hexadecimal Dump...
  • Page 56 4. Run any software program that sends data to the printer. The printer prints “Hexadecimal Dump” and then all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes.

  • Page 57: Reference Information

    Chapter 4 Reference Information Printing Specifications Serial impact dot matrix Printing method: Head wire 9-pin vertical line, 1/72-inch wire configuration: pitch Head wire diameter: 0.29 mm (.01") Printing direction: Bidirectional, minimum distance printing Printing speed: See table on page 4-2 Characters per line: See table on page 4-2 See table on page 4-2...

  • Page 58: Character Specifications

    Character Specifications Number of characters: Alphanumeric characters: 95 International characters: 32 Extended graphics: 128 8 pages 9 9 3-dot spacing (in half dot units) Character structure: 7 9 2-dot spacing (in half dot units) Larger spacing can be set by using ESC SP.

  • Page 59: Micr Specifications (Option)

    98% or more at 25°C (75°F) Rating = ([total checks – number misread or not identified]/total checks) Check paper tested is EPSON standard check paper. Checks must be flat, without curls, folds, or wrinkles. Paper type: Normal check paper with thickness of 0.09 to 0.2mm (0.0035 to 0.0079”)

  • Page 60: Micr Use

    MICR use Use the following procedure to read MICR characters. User Operation Printer Operation Mechanically switches to MICR mode and Transmits FS a 0 waits for a personal check to be loaded. The <00>H. slip LED blinks. (Transmits DLE ENQ 3.) (when the check waiting state is canceled) Detects the check, lights the SLIP light, and Inserts a check.
  • Page 61 The check waiting time and the interval from when a check is inserted to when the operation starts can be set using ESC f. To check the MICR function status exactly, use DLE EOT BS 1. Remove ejected personal checks by pulling them upward. Do not pull them out in the horizontal direction.

  • Page 62: Paper Specifications

    Paper Specifications Paper feed method: Friction feed Paper feed pitch: Default 1/6 inch Can be set in units of 1/144 inch by the ESC 3 and ESC J commands. Paper feed speed: Approx. 60.3 ms/line (1/6 inch feeding) Approx. 3.4 inches/second (continuous feeding) Paper size and weight: Paper roll (single-ply)
  • Page 63 Slip paper Paper type: Normal paper Carbon copy paper Pressure sensitive paper Total 0.09 to 0.36 mm (.0035 to thickness: .0141") See “Copy capability and paper thickness” below for more information. Size 70 mm 70 mm to 210 297 mm (A4) (2.76"...
  • Page 64 Copy Normal paper (single- capability ply): 0.09 to 0.2 mm (.0035 and paper to .0079") thickness Carbon copy paper combination: 5 sheets maximum (original + 4 copies, at 20° to 40°C (68° to 104°F) Backing 0.06 to 0.15 mm (.0023 to paper: .0059") Copy and...
  • Page 65 Total 0.24 mm (.0094") or less thickness: (original to original + 3 copies) 0.30 mm (.0118") or less (original + 4 copies) Note: When using multi-ply paper that consists of an original and three copies, be sure to print with a 9 9 font. If a 7 9 font is used, some characters on some of the copies may not be readable.

  • Page 66: Electrical Characteristics

    3mm (.12") Form stopper position 2mm (.08") 14.6mm (.58") Sub-slip feed Slip insertion roller position sensor position Since the slip ejection detector uses a reflective photo detector, paper that has holes or dark portions with low reflection (less than 40% reflection) at the detector position must not be used. (See the illustration below.) 10mm (.39")

  • Page 67: Emi And Safety Standards

    When feeding Mean - approx. 2.3 A, slip paper to approx. 1.4 seconds print starting position: Printing: Mean - approx. 1.8 A (when printing alphanumeric characters for 40 columns on each receipt and journal) Peak - approx. 8.0 A Standby: Mean - approx.

  • Page 68: Environmental Conditions

    (when performing auto cutting and stamping once every 15 lines printed) Life: 7,500,000 lines (The printer is defined to have reached the end of its life when it cannot function properly because of wearing out of the main parts (motors, solenoids, frames, shafts) Print head life: 150 million characters (when printing...

  • Page 69: Interface Specifications

    Interface Specifications Serial interface: RS-232 compatible Parallel interface: IEEE 1284 compatible (Nibble/Byte Modes) Note: Refer to the EPSON TM-U950/U950P Specification for details. Reference Information 4-13...

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