Dell Diagnostics; When To Use The Dell Diagnostics - Dell XPS /Dimension Gen 5 Owner's Manual

Dell Diagnostics

CAUTION:
located in the Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" (see
page 39) and run the Dell Diagnostics before you contact Dell for technical assistance.
NOTICE:
Start the Dell Diagnostics from either your hard drive (see page 58) or from the Dell Dimension
ResourceCD.
Starting the Dell Diagnostics From Your Hard Drive
1 Turn on (or restart) your computer.
2 When the DELL™ logo appears, press <F12> immediately.
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your ResourceCD
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
3 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see
page 59).
Starting the Dell Diagnostics From the ResourceCD
1 Insert the ResourceCD.
2 Shut down and restart the computer (see page 69).
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer (see page 69) and try again.
NOTE:
The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
3 When the boot device list appears, highlight IDE CD-ROM Device and press <Enter>.
4 Select the IDE CD-ROM Device option from the CD boot menu.
5 Select the Boot from CD-ROM option from the menu that appears.
6 Type
to start the ResourceCD menu.
1
7 Type
to start the Dell Diagnostics.
2
58
Advanced Troubleshooting
Before you begin any of the procedures in this section, follow the safety instructions
The Dell Diagnostics works only on Dell™ computers.
(see page 58).
® ®
Windows desktop. Then shut down your computer (see page 69) and try again.