Cd And Dvd Drive Problems - Dell XPS /Dimension Gen 5 Owner's Manual

T E S T T H E D R I V E
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
C L E A N T H E D R I V E O R D I S K
C H E C K T H E C A B L E C O N N E C T I O N S
R U N T H E H A R D W A R E
R U N T H E D E L L

CD and DVD drive problems

NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
D J U S T T H E
A
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R
Problems writing to a CD/DVD-RW drive
C L O S E O T H E R P R O G R A M S
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
T U R N O F F S T A N D B Y M O D E I N
"Standby Mode" on page 32 or search for the keyword standby in Windows Help and Support Center.
for information on power management modes. For information on accessing window Help, see
"Windows Help and Support Center" on page 11.
40
Solving Problems
—
— See "Cleaning Your Computer" on page 135.
T R O U B L E S H O O T E R
D I A G N O S T I C S — See page 58.
I N D O W S V O L U M E C O N T R O L
W
— The CD/DVD-RW drive must receive a steady stream of data when
W I N D O W S B E F O R E W R I T I N G T O A
— See page 64.
—
— See "Sound and Speaker Problems" on page 51.
C D / D V D - R W
— See
D I S C