System Problem - Dell XPS10 User Manual

System problem

Problems
Tablet does not turn on
Tablet does not turn off
Tablet locks up
Tablet is not responding
or behaving unexpectedly
Tablet cannot boot
into Windows
Software or feature is not
working as expected
44
| Troubleshooting
Possible causes
The battery is
completely discharged.
Possible solutions
1
Charge the tablet for
at least 4 hours.
2 Press and hold the
Power and
Sleep/Wake button for
4 seconds.
Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
Press and hold the Power
and Sleep/Wake button
for 11 seconds to perform
a hard shut down.
1 Reboot the tablet.
See Turning Off Your
Tablet and Turning On
Your Tablet.
2 Refresh the tablet. See
Reset your tablet.
3
Contact Dell's
support service. Go to
support.dell.com
dell.com/ContactDell.
Boot from Windows
recovery. See Recover
your tablet.
Restart your tablet.
Software updates may
have been downloaded
in the background. Swipe
from the right edge of the
display to access Charms
and touch Settings →
Power → Restart to
restart the tablet.
or