Troubleshooting - Dell XPS10 User Manual

Troubleshooting

Battery problem
Problems
Battery does not charge
Battery drains quickly
even when the tablet is
in Standby mode
Possible causes
The tablet's temperature
is below 0 °C or higher
than 35 °C.
The battery or power
adapter is damaged.
If the tablet is not in
the range of a network
it can connect to, the
tablet continues to send
out signals to locate a
base station and drains
the battery.
Possible solutions
1
Unplug the supplied
Dell AC power
adapter from the wall
and verify that the
outlet is functioning.
2
Check all cable
connections and plug
back into the wall, then
back into the tablet.
3
Check all connectors
to ensure proper
connectivity.
Charge the battery in an
ambient temperature
between 0 °C to 35 °C.
Contact a Dell authorized
reseller to replace the
battery or power adapter.
• Temporarily turn off
the tablet.
• Move the tablet in
range of a network
it can connect to, or
temporarily turn off the
wireless connection on
your tablet.
Troubleshooting
43
|