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2. Set Color quality to Medium (16 bit), if this setting is not already selected.
◦
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press
to switch between the two displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click on a blank area of the computer desktop, and select Properties > Settings.
b.
Specify a primary display and a secondary display.
NOTE:
the secondary display.
To get information about a multimedia question not covered in this guide, select Start > Help and
Support.
The process of burning a disc does not begin, or it stops before completion
●
Be sure that all other programs are closed.
●
Turn off Standby and Hibernation.
●
Be sure that you are using the right kind of disc for your drive. See your user guides for more
information about disc types.
●
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
●
Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
A device driver must be reinstalled
Obtaining the latest HP device drivers
Follow either of the following procedures to obtain HP device drivers.
To use the HP Update Utility:
1.
Select Start > All Programs > HP > HP Update.
2.
On the HP Welcome screen, click Settings, and then select a time when the utility should check
for software updates on the Web.
3.
Click Next to immediately check for HP software updates.
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Chapter 4 Multimedia
When using both displays, the DVD image will not appear on any display designated as
fn+f4
one or more times
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Table of Contents
Troubleshooting
