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If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1.
Select Control Panel > Network and Internet Connections > Network Connections.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
2.
Right-click the network, and then click Properties.
3.
Click the Wireless Networks tab.
4.
Select the network, and then click Properties.
NOTE:
the router or access point is operating.
5.
Click the Association tab, and then enter the correct wireless encryption data into the Network
key field.
6.
Click OK to save these settings.
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
●
Move your computer closer to the wireless router or access point.
●
Temporarily disconnect wireless devices such as a microwave, cordless phone, or cellular phone
to be sure that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1.
Select Control Panel > Network and Internet Connections > Network Connections.
2.
Right-click the network, and then click Properties.
3.
Click the Wireless Networks tab.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
4.
Select a network, and then click Remove.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
to the router manufacturer's instructions.
If the network you want is not listed, check with the network administrator to be sure that
Troubleshooting wireless connection problems
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Table of Contents
Troubleshooting
