HP ProBook 4525s - Notebook PC Maintenance And Service Manual
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HP ProBook 4525s - Notebook PC Maintenance And Service Manual

Hp probook 4525s notebook pc - maintenance and service guide
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HP ProBook 4525s Notebook PC
Maintenance and Service Guide

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  • Page 1 HP ProBook 4525s Notebook PC Maintenance and Service Guide...
  • Page 2 Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. AMD Athlon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................8 Top Components ........................8 TouchPad ......................... 8 Lights ........................10 Buttons, switches, and speakers (select models only) ............ 11 Keys ........................12 Front components ........................13 Right-side components ......................
  • Page 6 Grounding guidelines ....................40 Electrostatic discharge damage ..............40 Packaging and transporting guidelines ........41 Workstation guidelines .............. 41 Equipment guidelines ..............42 Component replacement procedures ..................43 Service tag ......................43 Computer feet ......................44 Battery ........................45 Switch cover and keyboard ..................46 Memory module ......................
  • Page 7 6 Specifications ........................ 105 Computer specifications ......................105 15.6-in display specifications ....................107 Hard drive specifications ...................... 108 DVD-ROM Drive specifications ....................109 DVD±RW Double-Layer Combo Drive specifications ..............110 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications ......111 7 Backup and recovery ....................
  • Page 8 10 Recycling ........................131 Battery ..........................131 Display ..........................131 Index ..........................137 viii...

  • Page 9: Product Description

    Product description Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Product Name HP ProBook 4525s Notebook PC • • Processors AMD™ processors ● Phenom II P920 1.6-GHz, 2MB L2 cache (25W) • • ● Phenom II P820 1.8-GHz, 1.5MB L2 cache •...
  • Page 10 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete 15.6-in HD LED backlight panel (optional): • ● 1366×768 AntiGlare for webcam and WWAN ● 1366×768 BrightView for webcam and WWAN Memory 2 customer-accessible/upgradable memory module • • slots Supports dual-channel memory •...
  • Page 11 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Supports the following drives: • • ● DVD-ROM Drive ● DVD±RW SuperMulti Double-Layer Combo Drive with Lightscribe ● Blu-ray ROM DVD±RW SuperMulti DL Drive (not available with UMA base unit and Windows XP) Diskette drive Supports external USB diskette drive only •...
  • Page 12 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Dual WWAN antennas (world wide 5 band) • • SIM module (user accessible behind battery) • • External media cards One ExpressCard/34-mm • • Media Card Reader supporting Memory Stick (MS), •...
  • Page 13 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Windows 7 Home Premium 32 with Office 2007 • • Personal with PowerPoint (Japan only) Windows 7 Home Premium 32 with Office 2007 • • Professional (Japan only) Windows 7 Professional with Office 2007 Ready •...
  • Page 14 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete Windows 7 Professional 32 with Office 2007 ready – • • EDGI Windows 7 Professional 32 with XP Pro images with • • Office 2007 ready (excludes Japan) Windows 7 Professional 32 with XP Pro images with •...
  • Page 15 Category Description HP ProBook HP ProBook 4525s UMA 4525s discrete SuSE Linux • • Red Flag Linux (People's Republic of China only) • • DRDVD Windows Vista • • DRDVD Windows XP Pro • • Certified: Microsoft® WHQL • • Web-only Support: •...

  • Page 16: External Component Identification

    External component identification NOTE: Depending on the operating system installed on your comouter, some components may function differently than described. Some functionality may not be supported by the operating system installed on your computer. Top Components TouchPad Component Description TouchPad off indicator light To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator.
  • Page 17 Component Description Right TouchPad button Functions like the right button on an external mouse. *This table describes factory settings. Top Components...

  • Page 18: Lights

    Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description ● TouchPad off indicator Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. HP QuickLook light Blinking: QuickLook is being opened or closed.

  • Page 19: Buttons, Switches, And Speakers (Select Models Only)

    Buttons, switches, and speakers (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Description Speakers (2) Produce sound. Internal display switch Turns off the display if the display is closed while the power is on. ●...

  • Page 20: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 21: Front Components

    Front components Component Description ● Drive light Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Media Card Reader Supports the following optional digital card formats: ● Memory Stick ●...
  • Page 22 Component Description USB ports (2) Connect optional USB devices. RJ-11 (modem) jack (select models only) Connects a modem cable. Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs. Optical drive light (select models only) Blinking: The optical drive is being accessed.

  • Page 23: Left-Side Components

    Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 24: Bottom Components

    Bottom components Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Display NOTE: Your computer may look slightly different from the illustration in this section.
  • Page 25 Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphone Records sound. Webcam light (select models only) On: The webcam is in use. Webcam (select models only) Records audio and video and captures still photographs. Display...

  • Page 26: Wireless Antennas

    Wireless antennas The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN).

  • Page 27: Additional Hardware Components

    Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into external power. AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Additional hardware components...

  • Page 28: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/product number (p/n): This number provides specific information about the product's hardware components.

  • Page 29: Computer Major Components

    Computer major components Item Description Display assembly (includes microphone, 2 WLAN antenna transceivers and cables and, on select computer models, 2 WWAN antenna transceivers and cables) Computer major components...
  • Page 30 Item Description ● 15.6-in HD BrightView display assembly for use in computers equipped with webcam 613219-001 and WWAN (1366×768 resolution) ● 15.6-in HD BrightView display assembly for use in computers with webcam (1366×768 613218-001 resolution) ● 15.6-in HD BrightView display assembly (1366×768 resolution) 613215-001 ●...
  • Page 31 Item Description (11) Bluetooth module 537921-001 HP Integrated module with Bluetooth 2.1 wireless technology For use in Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bermuda, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, French Guiana, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, South Korea, Latvia, Puerto Rico, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mexico, Morocco, Netherlands, New Zealand, Norway,...
  • Page 32 Item Description ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 504593-004 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican...
  • Page 33 Item Description 2-GB (PC3-10600, 1333-MHz, DDR3) 598856-001 1-GB (PC3-10600, 1333-MHz, DDR3) 598859-001 (24) Battery 9-cell, 93-Wh, 2.8-Ah 593573-001 6-cell, 47-Wh, 2.2 Ah 593572-001 (25) Base enclosure 618248-001 (26) Hard drive (includes hard drive bracket) 500-GB, 7200-rpm 616288-001 320-GB, 7200-rpm 616287-001 250-GB, 7200-rpm 616286-001 (27)

  • Page 34: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel For use in computers without webcam 615596-001 For use in computers with webcam 615597-001 Webcam module 598671-001 Display (For Reference only. Not spared separately.) Display Hinge Kit 598679-001 Microphone cable Chapter 3 Illustrated parts catalog...

  • Page 35: Plastics Kit

    Item Description Spare part number LCD Cable Kit with webcam cable 600925-001 LCD Cable Kit without webcam cable 600972-001 WLAN and WWAN antenna transceivers and cables Display enclosure For use in computers with 15.6-in displays without WWAN 600928-001 For use in computers with 15.6-in displays and WWAN 615598-001 For use in computers with 15.6-in displays and red trim 615612-001...

  • Page 36: Cable Kits

    Cable Kits Item Description Spare part number Base Cable Kit , includes DC-in cable (1), USB cable (2), Bluetooth cable (3), and 613224-001 RJ-11 cable (4). DC-in cable USB cable Bluetooth cable RJ11 cable Chapter 3 Illustrated parts catalog...
  • Page 37 Item Description Spare part number Misc LCD Cable Kit, includes microphone cable (1), WWAN transceiver with cable (2), 615599-001 and WLAN transceiver with cable (3) Microphone cable WWAN transceiver with cable WLAN transceiver with cable Item Description Spare part number LCD Cable Kit with webcam cable and WWAN 615805-001 LCD Cable Kit without webcam cable and WWAN...

  • Page 38: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive (includes bracket) 750-GB, 5400-rpm 616289-001 500-GB, 7200-rpm 616288-001 320-GB, 7200-rpm 616287-001 250-GB, 7200-rpm 616286-001 Optical drive (includes bezel) DVD±RW Double-Layer Drive with LightScribe 616796-001 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 616797-001 Chapter 3 Illustrated parts catalog...

  • Page 39: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters 65-W AC adapter for use in computers with UMA graphics 609939-001 90-W Slimline PFC AC adapter for use in computers with discrete graphics 609940-001 Power cords For use in Argentina 490371-D01 For use in Australia and New Zealand 490371-011 For use in Brazil 490371-201...
  • Page 40 Description Spare part number For use in the United States 490371-001 Screw Kit, includes: 598672-001 ● (5) Phillips 2.0×2.0 screws ● (5) Phillips 2.0×2.5 broadhead screws ● (5) Phillips 2.0×2.5 screws ● (5) Phillips 2×7.0 screws ● (5) Phillips 2.5×3.0 screws ●...

  • Page 41: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia and New Zealand 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in the United Kingdom 490371-061 Power cord for use in Italy...
  • Page 42 Spare part Description number 537921-001 Bluetooth module with Bluetooth 2.1 wireless technology 593533-001 Realtek RTL8191SE 802.11b/g/n WiFi Adapter 593572-001 Battery, 6-cell, 47 Wh, 2.2 Ah for use in computers with 15.6-in displays 593573-001 Battery, 9-cell, 93 Wh, 2.8 Ah for use in computers with 15.6-in displays 594165-001 Athlon II P320, 2.1-GHz, 1–MB L2 cache Dual-Core (25W) 594167-001...
  • Page 43 Spare part Description number 609939-001 65W Power adapter 609940-001 90-W Slimline PFC AC adapter for use in computers with discrete graphics 609952-001 Power board button 613211-001 System board for computers with UMA graphics 613212-001 System board for computers with discrete graphics 613213-001 System board for computers with UMA graphics and WWAn 613214-001...
  • Page 44 Spare part Description number 615597-001 Display bezel for use in computers with webcam 615598-001 Display enclosure 615599-001 Misc LCD Cable Kit 615600-001 Keyboard for use in the United States on computers with 15.6-in displays 615600-031 Keyboard for use in the United Kingdom on computers with 15.6-in displays 615600-041 Keyboard for use in Germany on computers with 15.6-in displays 615600-051...
  • Page 45 Spare part Description number 615600-DW1 Keyboard for use in French Arabic region on computers with 15.6-in displays 615601-001 Palm rest 615602-001 Palm rest for use in computers with fingerprint reader 615603-001 Palm rest for use in computers with red trim 615604-001 Palm rest for use in computers with fingerprint reader and red trim 615612-001...

  • Page 46: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 47: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 48: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 49: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 50: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 51: Component Replacement Procedures

    Component replacement procedures This section provides removal and replacement procedures. There are many screws, in many different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 52: Computer Feet

    Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 598678-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...

  • Page 53: Battery

    Battery Description Spare part number 6-cell, 47-Wh, 2.2-Ah Li-on battery for use in computers with 15.6-in displays 593572-001 9-cell, 93-Wh, 2.8-Ah Li-on battery for use in computers with 15.6-in displays 593573-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Switch Cover And Keyboard

    Switch cover and keyboard Description Spare part number Switch cover with power button board For use in computers with 15.6-in displays 598674-001 For use in computers with 15.6-in displays with red trim 604853-001 Keyboard Keyboards for use in computers with 15.6-in displays 598691-xx1 NOTE: For a detailed list of available keyboards, see...
  • Page 55 To remove the switch cover, remove the following: (1) Two mylar screw covers on the rear edge of the computer (2) Two PM2.5×2.5 screws (3) Three PM2.0×2.5 broadhead screws located in the battery bay Open the computer as far as possible. Slide the switch cover back (1), and then remove it from the computer (2).
  • Page 56 Remove the two Phillips PM2.5×5.0screws that secure the keyboard to the computer. Slide the keyboard back toward the display (1), and then rotate it forward (2) until it rests upside- down on the palm rest. Chapter 4 Removal and replacement procedures...
  • Page 57 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. NOTE: Only disconnect the keyboard cable from the system board when replacing the keyboard or removing the top cover. It is not recommended that you disconnect the cable unless it is absolutely necessary.

  • Page 58: Memory Module

    Memory module NOTE: When adding a second memory module, be sure it is the same type and speed as the installed memory module. Description Spare part number 2-GB (PC3-10600, 1333-MHz, DDR3) 598701-001 1-GB (PC3-10600, 1333-MHz, DDR3 598700-001 Before removing the memory module, follow these steps: Shut down the computer.

  • Page 59: Optical Drive

    Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel.
  • Page 60 Remove the battery (see Battery on page 45). Remove the switch cover and keyboard (see Switch cover and keyboard on page 46). NOTE: It is not necessary to disconnect the keyboard cable from the system board to remove the optical drive. Remove the optical drive: Position the computer with the right side toward you.

  • Page 61: Power Button Board

    Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. Power button board Description Spare part number Switch cover with power button board For use in computers with 15.6-in displays 598674-001 Before removing the power button board, follow these steps: Shut down the computer.
  • Page 62 Remove the power button board. Release the ZIF connector (1) and disconnect the ribbon cable (2) from the system board. Remove the screw (1) that secures the power button board to the base pan and the slide the board out of the retainer (2) to the left (3) to remove it. Reverse this procedure to install the power button board.

  • Page 63: Speakers

    Speakers Description Spare part number For use in computers with 15.6-in displays 598685-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 64: Thermal Shield

    Reverse this procedure to install the speakers. Thermal shield NOTE: The spare part number for the thermal shield is 617451-001. Before removing the thermal shield, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 65 Reverse this procedure to reassemble and install an optical drive. Component replacement procedures...

  • Page 66: Wlan Module

    WLAN module Description Spare part number Broadcom 4312 802.11b/g WLAN modules ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 504593-004 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech...

  • Page 67: Wwan Module

    Remove the WLAN module: Position the computer right-side up with the front toward you. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux”...
  • Page 68 Before removing the WWAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 69: Heat Sink And Fan

    Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Heat sink and fan NOTE: The heat sink spare part kit includes replacement thermal material.
  • Page 70 Remove the battery (see Battery on page 45). Remove the following components: Switch cover and keyboard (see Switch cover and keyboard on page 46). NOTE: It is not necessary to disconnect the keyboard to remove or install the heat sink. Thermal shield (see Thermal shield on page 56).
  • Page 71 Clean the thermal material from the surfaces of the heat sink components (1), (3), and (5) and from the system board (2), (4), and (6) when the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. ●...
  • Page 72 Disconnect the fan cable from the system board (7), and remove the heat sink (8). Chapter 4 Removal and replacement procedures...

  • Page 73: Processor

    Clean the thermal material from the surfaces of the heat sink components (1), (3), and (5) and the system board (2), (4), and (6) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. Reverse this procedure to install the heat sink and fan.
  • Page 74 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 45). Remove the switch cover and keyboard (see Switch cover and keyboard on page 46).

  • Page 75: Palm Rest

    Palm rest Description Spare part number Palm rest for 15.6-in displays (includes TouchPad) 598688-001 Palm rest for 15.6-in displays with red trim (includes TouchPad) 604852-001 Palm rest for 15.6-in displays with fingerprint reader (includes TouchPad) 599804-001 Palm rest for 15.6-in displays with fingerprint reader with red trim (includes TouchPad) 604861-001 Before removing the palm rest, follow these steps: Shut down the computer.
  • Page 76 Release the ZIF connectors (1) and (3) to which the TouchPad and fingerprint cables are connected, and then disconnect the cables (2) and (4) from the system board. NOTE: Only select models are equipped with fingerprint readers. Remove the palm rest. Reverse this procedure to install the palm rest.

  • Page 77: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description Spare part number 750-GB, 5400-rpm hard drive 616289-001 640-GB, 5400-rpm hard drive 617439-001 500-GB, 7200-rpm hard drive 616288-001 320-GB, 7200-rpm hard drive 616287-001 250-GB, 7200-rpm hard drive 616286S-001 Before removing the hard drive, follow these steps: Shut down the computer.
  • Page 78 Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.

  • Page 79: Display Assembly On Computers With 15.6-In Displays

    Display assembly on computers with 15.6-in displays NOTE: The Miscellaneous LCD Cable Kit, spare part number 599806-001, includes 2 WLAN antenna transceivers and cables. Description Spare part number For use only with computers with 15.6-in displays ● 15.6-in HD BrightView display assembly for use in computers equipped with webcam and 613219-001 WWAN (1366×768 resolution) ●...
  • Page 80 Remove the speakers (see Speakers on page Remove the thermal shield (see Thermal shield on page 56). Remove the display cables: Remove the tape that holds the cables in place (1). Disconnect the display and webcam cables from the system board and from the routing channels. Disconnect the cable connectors for the display (2) and microphone (3) from the system board.
  • Page 81 Lift the display assembly up and off the computer (2). If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the two mylar screw covers (1) and the 2 Torx M2.5×6.0 screws (2) that secure the display bezel to the display assembly.
  • Page 82 Lift the bezel (4) until it disengages completely. If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure (1) and disconnect the webcam cable from the module (2).
  • Page 83 Remove the display panel from the housing (2). Remove the six Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2). The left and right display hinges are available in the Hinge Kit, spare part number 598679-001 for computers with 15.6-in displays.
  • Page 84 Remove the webcam cable (3) from the raceway and then, remove the cable assembly (4). NOTE: The cables are attached to the display panel with adhesive tape. To remove the WLAN and WWAN antennas: Peel the WLAN (1) and WWAN (2) antenna receivers from the housing. Route the antenna cables (3) out of the routing channels in the inside of the display housing.

  • Page 85: Top Cover

    Top cover The spare part number for the top cover is 598682-001. Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 86 Disconnect the power button board cable from the system board by releasing the ZIF connector (1), and then disconnecting the cable (2). Remove the 10 Torx M2.5×6.0 screws that secure the top cover to the computer. Chapter 4 Removal and replacement procedures...
  • Page 87 Remove the ExpressCard bezel (1), then angle the top cover up (2), and lift it up (3) until it disengages from the base enclosure. Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 88: Rtc Battery

    RTC battery The spare part number for the RTC battery is 616073-001. Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 89 Release the RTC battery from the socket (1) on the system board and lift the battery (2) up. Reverse this procedure to install the RTC battery. Component replacement procedures...

  • Page 90: Bluetooth Module

    Bluetooth module The spate part number for the Bluetooth module is 537921-001. NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 613224-001. See Cable Kits on page 28 for more Cable Kit spare part number information.

  • Page 91: Modem Module

    Remove the Bluetooth antenna (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Modem module Description Spare part number For use in all countries and regions except Australia and New Zealand 510100-001 For use only in Australia and New Zealand 510100-011 Before removing the modem module, follow these steps: Shut down the computer.
  • Page 92 Remove the power button board cable (see Power button board on page 53). Remove the speakers (see Speakers on page 55). Remove the thermal shield (see Thermal shield on page 56). Remove the display assembly (see Display assembly on computers with 15.6-in displays on page 71).

  • Page 93: Audio Board

    Audio board NOTE: The spare part number for the audio board is 598684-001. Before removing the audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 94 Remove the audio board (4) by pulling the module straight up and off the computer. Reverse this procedure to install the audio board. Chapter 4 Removal and replacement procedures...

  • Page 95: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board with UMA graphics and RTC battery 613211-001 System board with UMA graphics, WWAN capability, and RTC battery 613212-001 System board with discrete graphics and RTC battery 613212-001 Before removing the system board, follow these steps: Shut down the computer.
  • Page 96 Remove the system board: Position the computer right-side up with the front toward you. Remove the M2.0x3.0 screw on the left of the system board (1). Remove the M2.0x2.5 screw (2) that secures the optical drive extender to the base enclosure. Lift the board at an angle (3) and remove the optical drive extender (4).
  • Page 97 Disconnect the power cable (1) from the system board and the connector (2) from the computer. Disconnect the RJ-11 cable (1) from the system board and the connector (2) from the computer. Component replacement procedures...

  • Page 98: Usb Connector Assembly

    Remove the screw (1) that secures the USB to the computer, disconnect the cable (2) from the system board and then, remove the device (3) from the computer. Reverse this procedure to install the system board. USB connector assembly The USB connector assembly is included in the Cable Kit, spare part number 613224-001 for computers with 15.6-in displays.

  • Page 99: Rj-11 Connector Assembly

    Remove the thermal shield (see Thermal shield on page 56). Remove the display assembly (see Display assembly on computers with 15.6-in displays on page 71). Remove the palm rest (see Palm rest on page 67). Remove the hard drive (see Hard drive on page 69).
  • Page 100 Before removing the RJ-11 connector assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

  • Page 101: Power Connector Assembly

    Lift the RJ-11 connector (2) from its holder and out of the base enclosure. Reverse this procedure to install the RJ-11 connector assembly. Power connector assembly NOTE: DThe power connector assembly is included in the Base Cable Kit, spare part number 613224-001 for computers wit 15.6-in displays.
  • Page 102 Thermal shield (see Thermal shield on page Display assembly (see Display assembly on computers with 15.6-in displays on page Palm rest (see Palm rest on page Hard drive (see Hard drive on page Top cover (see Top cover on page Remove the power connector assembly: Position the computer right-side up with the right side toward you.

  • Page 103: Computer Setup

    Computer Setup Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer or your operating system.

  • Page 104: Restoring Factory Settings In Computer Setup

    NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. Press to enter BIOS Setup. Select the File, Security, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ●...

  • Page 105: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer or your operating system. File menu Select To do this ●...
  • Page 106 Select To do this Ignore Changes and Exit Cancel any changes entered during the current session. Then exit and restart the computer. Save Changes and Exit Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.

  • Page 107: Security Menu

    Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer or your operating system. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. ● User Management > Create a New BIOS User Account Select from a list of BIOS users.

  • Page 108: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer or your operating system. Select To do this Language Change the Computer Setup language. ● Boot Options Set a startup menu delay (in seconds). ●...
  • Page 109 Select To do this ● Device Configurations Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows operating system is not running. ◦...
  • Page 110 Select To do this NOTE: Availability of these options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable preboot authentication on HP QuickLock boot (enabled by default). ●...
  • Page 111 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device (select models only; enabled by default). ● Enable/disable embedded WLAN device (enabled by default). ● Enable/disable embedded Bluetooth device (enabled by default).
  • Page 112 Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port (select models only). ● Enable/disable the parallel port (select models only). ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the...

  • Page 113: Specifications

    Specifications Computer specifications Metric U.S. Dimensions – 15.6-in Depth 24.96 cm 9.83 in Width 37.18 cm 14.6 in Height (front to rear) 2.77 to 3.55 cm 1.09 to 1.40 in Weight – 15.6-in (equipped with optical drive, WXGA < 2.5 kg <...
  • Page 114 Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

  • Page 115: 15.6-In Display Specifications

    15.6-in display specifications Metric U.S. Dimensions Height 21.0 cm 8.3 in Width 35.98 cm 14.2 in Diagonal 39.1 cm 15.6 in Number of colors Up to 16.8 million Contrast ratio 500:1 (min BrightView), 300:1 (min AntiGlare)) Brightness 200 nits (typical) Pixel resolution Format 1366 ×...

  • Page 116: Hard Drive Specifications

    Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec...

  • Page 117: Dvd-Rom Drive Specifications

    DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Access time Random <...

  • Page 118: Dvd±Rw Double-Layer Combo Drive Specifications

    DVD±RW Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-R and CD-RW CD-ROM XA, MIXED MODE CD, CD-I, CD-I DVD+R, DVD+RW, DVD-R, DVD- Bridge (Photo-CD, Video CD), Multisession CD RW, DVD-RAM (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM...

  • Page 119: Blu-Ray Disc Rom Drive With Supermulti Dvd±R/Rw Double-Layer Specifications

    Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW DVD+R, DVD+R (9), CD-ROM, CD-ROM XA, DVD+RW, DVD-R, DVD-R (9), DVD-RW, MIXED MODE CD, CD-I, CD-I Bridge DVD-RAM (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10,...

  • Page 120: Backup And Recovery

    Backup and recovery Backup and recovery in Windows 7 Overview To protect your information, use the Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points.
  • Page 121 Note the following when backing up: ● Store personal files in the Documents folder, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 122: Performing A Recovery

    Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use the Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

  • Page 123: Using F11

    Select Startup Repair. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.

  • Page 124: Backup And Recovery In Windows Vista

    NOTE: This process takes several minutes. If possible, back up all personal files. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. When prompted, press any keyboard key. Follow the on-screen instructions.
  • Page 125 Note the following when backing up: ● Store personal files in the Documents folder, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

  • Page 126: Performing A Recovery

    Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use the Backup and Restore Center to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

  • Page 127: Using F11

    Using f11 CAUTION: Using completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
  • Page 128 Select Repair your computer. Follow the on-screen instructions. Chapter 7 Backup and recovery...

  • Page 129: Backup And Recovery In Windows Xp

    Backup and recovery in Windows XP Overview To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.

  • Page 130: Performing A Recovery

    The screen image is added to the document. Save the document. To create a backup using the Windows Backup utility (select models only), follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer.
  • Page 131 Turn on the computer. Follow the on-screen instructions to install the operating system. After the operating system is installed, remove the Operating System disc and insert the Driver Recovery disc. Follow the on-screen instructions to install the drivers and programs. Backup and recovery in Windows XP...

  • Page 132: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Chapter 8 Connector pin assignments...

  • Page 133: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock External monitor...

  • Page 134: Hdmi

    HDMI Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Consumer electronic control (CEC) Not connected...

  • Page 135: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-11 (modem)

  • Page 136: Network)

    RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Universal Serial Bus Signal +5 VDC Data - Data + Ground Chapter 8 Connector pin assignments...

  • Page 137: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 138: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 139: Recycling

    10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
  • Page 140 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 141 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
  • Page 142 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 143 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 144 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 145: Index

    Index base enclosure wireless button 103 AC adapter spare part number 25 WLAN device spare part numbers 31 battery WWAN device AC adapter light, identifying 14 removal 45 buttons AC adapter, identifying 19 spare part number 45 power 11 AMT options battery bay 16 AMT setup prompt (Ctrl-P) 104 battery release latches,...
  • Page 146 discs ExpressCard slot bezel, internal microphone, Driver Recovery 122 illustrated 27 identifying 17 Operating System 122 ExpressCard slot, identifying 15 Disk Sanitizer 99 external media cards, product jacks diskette drive description 4 audio-in (microphone) 13 precautions 39 external monitor port audio-out (headphone) 13 product description 3 identifying 15...
  • Page 147 Media Card Reader, pin assignments power requirements, product identifying 13 audio-in jack 124 description 4 memory module audio-out (headphone) processor product description 2 jack 124 product description 1 removal 50 external monitor port 125 removal 65 spare part numbers 24, 50 HDMI 126 spare part numbers 24, 65 microphone (audio-in) jack...
  • Page 148 RJ-11 connector assembly Security menu 99 removal 91 System Configuration Unified Extensible Firmware spare part number 91 menu 100 Interface (UEFI) mode 102 RJ-11 jack cable SIM slot 16 USB connector assembly illustrated 28 slots removal 90 RJ-45 (network) jack ExpressCard 15 spare part number 90 identifying 15...

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