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HP XT905UT User Manual

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HP EliteBook User Guide

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Summary of Contents for HP XT905UT

  • Page 1 HP EliteBook User Guide...
  • Page 2 This user guide describes features that are Bluetooth is a trademark owned by its common to most models. Some features proprietor and used by Hewlett-Packard may not be available on your computer. Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Features Identifying hardware ..........................1 Top components ........................1 Pointing devices ....................1 Lights ........................3 Buttons, switches, and fingerprint reader ............4 Keys ........................6 Front components ........................ 6 Right-side components ......................8 Left-side components ......................8 Rear components ........................
  • Page 6 Bluetooth and Internet Connection Sharing (ICS) ............. 24 Troubleshooting wireless connection problems ................. 25 Cannot create a WLAN connection ................... 25 Cannot connect to a preferred network ................26 Network icon is not displayed .................... 26 Current network security codes are unavailable ..............26 WLAN connection is very weak ..................
  • Page 7 Adjusting the volume ......................45 Multimedia software ........................... 46 Accessing your preinstalled multimedia software .............. 47 Installing your preloaded multimedia software ..............47 Installing multimedia software from a disc ................. 47 Audio ..............................48 Connecting external audio devices ..................48 Checking your audio functions ...................
  • Page 8 Adjusting webcam properties ..................... 62 Capturing business card images ..................63 5 Power management Setting power options ......................... 66 Using power-saving states ....................66 Initiating and exiting Standby ................66 Initiating and exiting Hibernation ............... 67 Using the Power Meter ...................... 67 Using power schemes .......................
  • Page 9 Shutting down the computer ....................... 80 6 Drives Identifying installed drives ........................82 Handling drives ........................... 82 Improving hard drive performance ..................... 84 Using Disk Defragmenter ....................84 Using Disk Cleanup ......................84 Using HP 3D DriveGuard ........................85 Identifying HP 3D DriveGuard status ................. 85 Using HP 3D DriveGuard software ..................
  • Page 10 9 Memory modules Adding or replacing a memory module in the expansion memory module slot ........ 109 Upgrading a memory module in the primary memory module slot ........... 112 Increasing hard drive space for the Hibernation file ................. 116 10 Security Protecting the computer ........................
  • Page 11 Recovering the operating system and programs ............. 142 13 Computer Setup Starting Computer Setup ........................143 Using Computer Setup ........................143 Navigating and selecting in Computer Setup ..............143 Restoring factory settings in Computer Setup ..............144 Computer Setup menus ........................144 File menu .........................

  • Page 13: Features

    Features Identifying hardware To see a list of hardware installed in the computer, follow these steps: Select Start > My Computer. In the left pane of the System Tasks window, select View system information. Select Hardware tab > Device Manager. You can also add hardware or modify device configurations using Device Manager.
  • Page 14 Component Description Right pointing stick button* Functions like the right button on an external mouse. TouchPad scroll zone Scrolls up or down. Right TouchPad button* Functions like the right button on an external mouse. Center TouchPad button* Functions like the center button on an external mouse. Left TouchPad button* Functions like the left button on an external mouse.

  • Page 15: Lights

    Lights Component Description ● † Blue: An integrated wireless device, such as a wireless local Wireless lights (2) area network (WLAN) device and/or a Bluetooth® device, is ● Amber: All wireless devices are off. Power lights (2)* ● On: The computer is on. ●...

  • Page 16: Buttons, Switches, And Fingerprint Reader

    Component Description ● TouchPad light Blue: TouchPad is on. ● Amber: TouchPad is off. Caps lock light On: Caps lock is on. Num lock light On: Num lock is on. ● (10) Volume mute light On: Computer sound is on. ●...
  • Page 17 Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in Standby, press the button briefly to exit Standby.

  • Page 18: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.
  • Page 19 Component Description ● Wireless light Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/ or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● Power light On: The computer is on.

  • Page 20: Right-Side Components

    Right-side components Component Description Smart card reader Supports optional smart cards and Java™ Cards. Upgrade bay Supports an optical drive or hard drive. 3.0 SuperSpeed USB ports (2) Connect optional USB devices and transfer data at a higher speed than a 2.0 USB device. RJ-45 (network) jack Connects a network cable.

  • Page 21: Rear Components

    Component Description Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.

  • Page 22: Bottom Components

    Bottom components Component Description SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. Battery bay Holds the battery. Docking connector Connects an optional docking device. Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 23: Display

    Display Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphones (2) Record sound. Webcam light On: The webcam is in use. Webcam Records audio and video and captures still photographs. Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button is pressed.

  • Page 24: Additional Hardware Components

    Component Description WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

  • Page 25: Identifying The Labels

    Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into an external power source. AC adapter Converts AC power to DC power. Modem cable (select models only)* Connects the internal modem to an RJ-11 telephone jack or to a country- or region-specific modem cable adapter.
  • Page 26 ● Wireless certification label(s) (select models only)—Provide information about optional wireless devices and the approval markings of some of the countries in which the devices have been approved for use. An optional device may be a WLAN device or a Bluetooth device. If your computer model includes one or more wireless devices, one or more certification labels are included with your computer.

  • Page 27: Wireless, Modem, And Local Area Network

    Wireless, modem, and local area network Using wireless devices (select models only) Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● WLAN device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.

  • Page 28: Identifying Wireless And Network Icons

    Identifying wireless and network icons Icon Name Description Wireless (connected) Identifies the location of the wireless lights and the wireless buttons on the computer. Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless Identifies the Wireless Assistant software on the computer and (disconnected)

  • Page 29: Using Wireless Assistant Software (Select Models Only)

    Using Wireless Assistant software (select models only) A wireless device can be turned on or off using the Wireless Assistant software. If a wireless device is disabled by Computer Setup, it must be reenabled by Computer Setup before it can be turned on or off using Wireless Assistant.

  • Page 30: Using A Wlan

    Using a WLAN With a WLAN device, you can access a WLAN, which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ●...
  • Page 31 When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.

  • Page 32: Connecting To A Wlan

    Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. If it is on, the wireless light is on (blue). If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off.

  • Page 33: Using Hp Mobile Broadband (Select Models Only)

    Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator.

  • Page 34: Removing A Sim

    Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Reconnect external power. Reconnect external devices. Turn on the computer.
  • Page 35 Press in on the SIM (1), and then remove it from the slot (2). Replace the battery. Reconnect external power. Reconnect external devices. Turn on the computer. Using HP Mobile Broadband (select models only)

  • Page 36: Using Bluetooth Wireless Devices (Select Models Only)

    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices, such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●...

  • Page 37: Troubleshooting Wireless Connection Problems

    Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ●...

  • Page 38: Cannot Connect To A Preferred Network

    Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Repair from the menu. Windows resets your network device and attempts to reconnect to one of the preferred networks.

  • Page 39: Wlan Connection Is Very Weak

    If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: Select Control Panel > Network and Internet Connections > Network Connections. A list showing the available WLANs is displayed.

  • Page 40: Using The Modem (Select Models Only)

    Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable. In some countries, a country-specific modem cable adapter is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. WARNING! Connecting the internal analog modem to a digital line can permanently damage the modem.

  • Page 41: Connecting A Country-Specific Modem Cable Adapter

    Connecting a country-specific modem cable adapter Telephone jacks vary by country. To use the modem and the modem cable (included with select models only) outside the country in which you purchased the computer, you must obtain a country-specific modem cable adapter (included with select models only). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: Plug the modem cable into the modem jack (1) on the computer.

  • Page 42: Adding New Locations When Traveling

    Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem.

  • Page 43: Solving Travel Connection Problems

    Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions: ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line.

  • Page 44: Using Preinstalled Communication Software

    Clear the check box for Wait for dial tone before dialing. Click OK twice. Using preinstalled communication software To use preinstalled modem software for terminal emulation and data transfer: Select Start > All Programs > Accessories > Communications. Click a fax or terminal emulation program or Internet connection wizard. Chapter 2 Wireless, modem, and local area network...

  • Page 45: Connecting To A Local Area Network (Lan)

    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: Plug the network cable into the network jack (1) on the computer.

  • Page 46: Pointing Devices And Keyboard

    Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go.

  • Page 47: Displaying System Information

    Function Hotkey Display system information. fn+esc Initiate Standby. fn+f3 Switch the screen image. fn+f4 Display battery information. fn+f8 Decrease screen brightness. fn+f9 Increase screen brightness. fn+f10 Activate the ambient light sensor. fn+f11 To use a hotkey command on the computer keyboard, follow either of these steps: ●...

  • Page 48: Initiating Standby

    Initiating Standby Press fn+f3 to initiate Standby. When Standby is initiated, your information is stored in memory, the screen is cleared, and power is conserved. While the computer is in Standby, the power lights blink. CAUTION: To reduce the risk of information loss, save your work before initiating Standby. The computer must be on before you can initiate Standby.

  • Page 49: Switching The Screen Image

    Switching the screen image Press fn+f4 to switch the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.

  • Page 50: Viewing Battery Charge Information

    Viewing battery charge information Press fn+f8 to display charge information for all installed batteries. The display indicates which batteries are charging and reports the amount of charge remaining in each battery. Chapter 3 Pointing devices and keyboard...

  • Page 51: Decreasing Screen Brightness

    Decreasing screen brightness Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally. Increasing screen brightness Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally. Activating the ambient light sensor Press fn+f11 to activate and deactivate the ambient light sensor.

  • Page 52: Using Hp Quick Launch Buttons

    Using HP Quick Launch Buttons The HP Quick Launch Buttons enable you to quickly open programs, files, or Web sites you use frequently. You can use the factory settings, which are described in the following table. Or you can reprogram the buttons by opening the Q Menu in the Quick Launch Buttons control panel. The Quick Launch Buttons include the QuickLook button (1), the QuickWeb button (2), and the calculator button (3).

  • Page 53: Opening The Quick Launch Buttons Control Panel

    Opening the Quick Launch Buttons control panel You can open the HP Quick Launch Buttons control panel in any of the following ways: ● Select Start > Control Panel > Printers and Other Hardware > Quick Launch Buttons. ● Double-click the HP Quick Launch Buttons icon in the notification area, at the far right of the taskbar.

  • Page 54: Using Hp Quicklook

    Using HP QuickLook QuickLook allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart. Use QuickLook to manage contact information, calendar events, e-mail information, and tasks without restarting your computer.

  • Page 55: Using Hp Quickweb

    Using HP QuickWeb QuickWeb is an instant-on environment that is separate from your Windows operating system. QuickWeb allows you to rapidly access a Web browser without the need to start Windows. For information about setting up and using QuickWeb, refer to the QuickWeb software Help. Using the integrated numeric keypad Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off.

  • Page 56: Cleaning The Touchpad And Keyboard

    Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard.

  • Page 57: Multimedia

    Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures. Your computer may include the following multimedia components: ● Optical drive for playing audio and video discs ● Integrated speakers for listening to music ●...

  • Page 58: Multimedia Software

    ◦ To increase volume, press and hold or tap the volume up button (3) until the desired volume level is reached. ● Windows volume control: Click the Volume icon in the notification area, at the far right of the taskbar. Increase or decrease the volume by moving the slider up or down.

  • Page 59: Accessing Your Preinstalled Multimedia Software

    ● Creating, editing, and burning audio CDs ● Creating, editing, and burning a video or movie to a DVD or video CD CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power.

  • Page 60: Audio

    Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ●...
  • Page 61 NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, right-click the Sound icon on the ▲ taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices.

  • Page 62: Video

    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has both an external monitor port and a DisplayPort that allow you to connect external monitors and projectors.

  • Page 63: Using The Dreamcolor Display (Select Models Only)

    To connect a digital display device, connect the device cable to the DisplayPort. ▲ NOTE: If a properly connected external display device does not display an image, press fn+f4 transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and the device.

  • Page 64: Optical Drive (Select Models Only)

    Optical drive (select models only) Depending on the type of optical drive and software installed in your computer, the optical drive plays, copies, and creates CDs or DVDs. Identifying the installed optical drive Select Start > My Computer. ▲ The type of optical drive installed in the computer is displayed under Devices with Removable Storage.

  • Page 65: Cd-R Discs

    BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section.

  • Page 66: Playing A Cd, Dvd, Or Bd

    DVD at 4.7 GB. A dual-layer Blu-ray Disc can store 50 GB, almost 6 times the storage capacity of a dual-layer DVD at 8.5 GB. Typical uses include the following: ● Storage of large amounts of data ● High-definition video playback and storage ●...

  • Page 67: Configuring Autoplay

    Configuring AutoPlay Select Start > My Computer. Right-click the device (such as CD-ROM drive), and then click Properties. Click the AutoPlay tab, and then select one of the available actions. Click OK. NOTE: For more information about AutoPlay, refer to Help and Support. Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes.

  • Page 68: Creating (Burning) A Cd, Dvd, Or Bd

    After the information is copied, the disc you created is ejected automatically. Creating (burning) a CD, DVD, or BD CAUTION: Observe the copyright warning. It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyright-protected material, including computer programs, films, broadcasts, and sound recordings.

  • Page 69: Troubleshooting

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 70: The Computer Does Not Detect The Optical Drive

    Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case.

  • Page 71: A Disc Does Not Play Automatically

    ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.

  • Page 72: A Movie Is Not Visible On An External Display

    2. Set Color quality to Medium (16 bit), if this setting is not already selected. ◦ Disconnect external devices, such as a printer, scanner, camera, or handheld device. A movie is not visible on an external display If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the two displays.

  • Page 73: Obtaining Microsoft Device Drivers

    To use the HP Web site: Open your Internet browser, go to http://www.hp.com/support, and select your country or region. Click the option for software and driver downloads, and then type your computer model number in the product box. Press enter, and then follow the on-screen instructions. Obtaining Microsoft device drivers You can obtain the latest Windows device drivers by using Microsoft®...

  • Page 74: Webcam

    Webcam NOTE: This section describes features that are common to most models. Some features may not be available on your computer. Your computer includes an integrated webcam, located at the top of the display. With the preinstalled software, you can use the webcam to take a photo, record a video, or make an audio recording. You can preview the photo, video recording, or audio recording, and save it on your computer hard drive.

  • Page 75: Capturing Business Card Images

    ● Saturation—Controls the strength of color in the final image. A higher saturation setting creates a bolder image; a lower saturation setting creates a more subtle image. ● Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a more defined image;...
  • Page 76 Insert a business card into the business card slot on the front of the computer (1) and slide the card to the right (2) to center it under the webcam. NOTE: If any text is obscured by the slot, rotate the card 180 degrees, with the text facing the webcam.
  • Page 77 If you are capturing multiple business card images, remove the business card and insert another one. The webcam light turns on when the card is in focus. The webcam then captures the business card image and the webcam light turns off. Repeat this step for additional business cards.

  • Page 78: Power Management

    Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Standby and Hibernation. When Standby is initiated, the power lights blink and the screen clears. Your work is saved to memory. Exiting Standby is faster than exiting Hibernation. If the computer is in Standby for an extended period or if the battery reaches a critical battery level while in Standby, the computer initiates Hibernation.

  • Page 79: Initiating And Exiting Hibernation

    To exit Standby: Briefly press the power button.. ▲ When the computer exits Standby, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Standby, you must enter your Windows password before your work will return to the screen.

  • Page 80: Using Power Schemes

    Clear the Always show icon on the taskbar check box. Click Apply, and then click OK. To show the Power Meter icon in the notification area, follow these steps: Select Start > Control Panel > Performance and Maintenance > Power Options. Click the Advanced tab.

  • Page 81: Customizing Power Schemes

    Customizing power schemes Select Start > Control Panel > Performance and Maintenance > Power Options. Select a power scheme from the Power schemes list. Modify the Plugged in and Running on batteries settings as needed. Click OK. Setting password protection upon exiting Standby To set the computer to prompt for a password when the computer exits Standby, follow these steps: Right-click the Power Meter icon in the notification area, and then click Adjust Power Properties.

  • Page 82: Using External Ac Power

    Using external AC power External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ●...

  • Page 83: Using Battery Power

    Plug the other end of the power cord into an AC outlet (3). Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power.

  • Page 84: Displaying The Remaining Battery Charge

    To run Battery Check: Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical, and then click the Power tab.

  • Page 85: Charging A Battery

    Insert the battery into the battery bay (1) until it is seated. The battery release latch (2) automatically locks the battery into place. To remove the battery: Turn the computer upside down on a flat surface, with the battery bay toward you. Slide the battery release latch (1) to release the battery.

  • Page 86: Maximizing Battery Discharge Time

    The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
  • Page 87 The computer takes the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in Standby, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in Standby, the computer remains briefly in Standby, and then shuts down and loses any unsaved information.

  • Page 88: Resolving A Low Battery Level

    Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available Connect one of the following devices: ▲...

  • Page 89: Step 2: Disable Hibernation And Standby

    To fully charge the battery: Insert the battery into the computer. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. Leave the computer plugged into external power until the battery is fully charged.

  • Page 90: Step 4: Fully Recharge The Battery

    Step 4: Fully recharge the battery To recharge the battery: Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off.

  • Page 91: Disposing Of A Used Battery

    Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a battery; short the external contacts on a battery; or dispose of a battery in fire or water. Do not expose a battery to temperatures above 60˚C (140˚F).

  • Page 92: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter and external power.
  • Page 93 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete. Then, click Shut Down > Turn Off. ● Press and hold the power button for at least 5 seconds. ●...

  • Page 94: Drives

    Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start >...
  • Page 95 CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer or external hard drive from one location, initiate Standby, and allow the screen to clear. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive.

  • Page 96: Improving Hard Drive Performance

    Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.

  • Page 97: Using Hp 3D Driveguard

    Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
  • Page 98 To open the software and change settings, follow these steps: Double-click the icon in the notification area, at the far right of the taskbar. – or – Right-click the icon in the notification area, and then select Settings. Click the appropriate button to change settings. Click OK.

  • Page 99: Replacing The Hard Drive In The Hard Drive Bay

    Replacing the hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Standby, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 100 Lift the hard drive (3) out of the hard drive bay. To install a hard drive: Insert the hard drive into the hard drive bay (1). Pull the hard drive tab (2) to the left to connect the hard drive. Tighten the hard drive screw (3).
  • Page 101 Tighten the hard drive cover screws (3). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing the hard drive in the hard drive bay...

  • Page 102: Replacing A Drive In The Upgrade Bay

    Replacing a drive in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Replacing a hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard drive while the computer is on, in Standby, or in Hibernation.
  • Page 103 Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2). Remove the hard drive from the upgrade bay. Replacing a drive in the upgrade bay...
  • Page 104 To install a hard drive in the upgrade bay: Insert the hard drive into the upgrade bay. Tighten the upgrade bay screw. Chapter 6 Drives...

  • Page 105: Replacing An Optical Drive

    Replace the hard drive screws (1), and then replace the protective screw caps (2). Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing an optical drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the optical drive from the upgrade bay.
  • Page 106 Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). Remove the optical drive from the upgrade bay. Chapter 6 Drives...
  • Page 107 To install an optical drive in the upgrade bay: Insert the optical drive into the upgrade bay. Tighten the upgrade bay screw. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Replacing a drive in the upgrade bay...

  • Page 108: External Devices

    External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

  • Page 109: Using Usb Legacy Support

    CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To stop and remove a USB device: Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar.

  • Page 110: Using A 1394 Device

    Using a 1394 device IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.

  • Page 111: Using An Esata Device

    Using an eSATA device An eSATA port connects an optional high-performance eSATA component, such as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the software manufacturer’s instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.

  • Page 112: Using External Drives

    Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ●...

  • Page 113: Using The Docking Connector

    Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Using the docking connector 101...

  • Page 114: External Media Cards

    External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The Digital Media Slot supports the following digital card formats: ●...

  • Page 115: Stopping And Removing A Digital Card

    Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of available options may be displayed. Stopping and removing a digital card CAUTION: To prevent loss of data or an unresponsive system, stop a digital card before removing it.

  • Page 116: Using Expresscards (Select Models Only)

    Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.

  • Page 117: Stopping And Removing An Expresscard

    Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device is recognized by the computer.

  • Page 118: Using Smart Cards (Select Models Only)

    Using Smart Cards (select models only) NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™ Cards. A smart card is a credit card–sized accessory that carries a microchip containing memory and a microprocessor.
  • Page 119 Grasp the edge of the smart card, and pull it out of the smart card reader. ▲ Using Smart Cards (select models only) 107...

  • Page 120: Memory Modules

    Memory modules The computer has two memory module compartments. The primary memory module compartment is located under the keyboard. The expansion memory module compartment is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.

  • Page 121: Adding Or Replacing A Memory Module In The Expansion Memory Module Slot

    Adding or replacing a memory module in the expansion memory module slot To add or replace a memory module in the expansion memory module slot, follow these steps: Save your work. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 122 NOTE: If the expansion memory module slot is not populated, bypass step 9 and proceed to step Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
  • Page 123 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. NOTE: Depending on the memory configuration of your computer, the left DIMM connector may not be populated.

  • Page 124: Upgrading A Memory Module In The Primary Memory Module Slot

    Upgrading a memory module in the primary memory module slot To upgrade a memory module in the primary memory module slot, follow these steps: Save your work. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
  • Page 125 Gently lift the top edge of the keyboard (2) and tilt the keyboard over until it rests on the palm rest of the computer. Remove the memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.
  • Page 126 Insert a memory module: Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module and do not bend the memory module.
  • Page 127 Tighten the 3 keyboard access screws. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Upgrading a memory module in the primary memory module slot 115...

  • Page 128: Increasing Hard Drive Space For The Hibernation File

    Increasing hard drive space for the Hibernation file When Hibernation is initiated, the operating system stores your information to a Hibernation file on the hard drive and then turns off the computer. The operating system reserves space on the hard drive to store the Hibernation file based on the amount of system memory.

  • Page 129: 10 Security

    10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Your computer supports CompuTrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet.

  • Page 130: Using Passwords

    Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS. ●...

  • Page 131: Bios Administrator Password

    BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation.

  • Page 132: Managing A Bios Administrator Password

    Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set or change this password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

  • Page 133: Entering A Bios Administrator Password

    Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After three unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. Using Computer Setup DriveLock CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,...

  • Page 134: Setting A Drivelock Password

    Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 135: Entering A Drivelock Password

    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.

  • Page 136: Changing A Drivelock Password

    Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 137: Removing Drivelock Protection

    Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup. Use a pointing device or the arrow keys to select Security >...

  • Page 138: Removing Automatic Drivelock Protection

    Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 139: Using Computer Setup Security Features

    Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 140: Using Computer Setup System Ids

    To view this general system information in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter BIOS Setup.

  • Page 141: Using Antivirus Software

    Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused.

  • Page 142: Using Firewall Software

    Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer.

  • Page 143: Installing Critical Updates

    Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.

  • Page 144: Using Hp Protecttools Security Manager (Select Models Only)

    Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.

  • Page 145: Installing A Security Cable

    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Loop the security cable around a secured object. Insert the key (1) into the cable lock (2). Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key.

  • Page 146: 11 Software Updates

    11 Software Updates Updating software Updated versions of the software provided with your computer are available either through the HP Software Update utility or on the HP Web site. The Software Update utility automatically checks for software updates from HP. The utility runs every 30 days and provides a list of support alerts, such as security enhancements, and optional software and driver updates.
  • Page 147 To update the software using the HP Web site, follow these steps: Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version"...

  • Page 148: Updating The Bios

    Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup.

  • Page 149: Downloading A Bios Update

    Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.

  • Page 150: Updating Programs And Drivers

    The BIOS installation begins. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive. Updating programs and drivers Open your Internet browser, go to http://www.hp.com/support, and then select your country or region.

  • Page 151: Using Softpaq Download Manager

    Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can easily search for SoftPaqs and then download and unpack them. SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published database file containing computer model and SoftPaq information.

  • Page 152: 12 Backup And Recovery

    12 Backup and recovery To protect your information, use the Windows Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.

  • Page 153: Backing Up Your Information

    Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You can back up individual files or folders to an optional external hard drive or to a network drive.

  • Page 154: Performing A Recovery

    Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools (select models only): You can use the Windows Backup utility to recover information you have previously backed up. ●...

  • Page 155: 13 Computer Setup

    13 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 156: Restoring Factory Settings In Computer Setup

    To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...

  • Page 157: File Menu

    File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set System Date and Time Set or change the date and time on the computer.

  • Page 158: System Configuration Menu

    Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create New BIOS User Account Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
  • Page 159 Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Set the Multiboot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default).
  • Page 160 Select To do this NOTE: Availability of the options above varies by computer model. ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (disabled by default). ●...
  • Page 161 Select To do this ● Built-In Device Options Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default).
  • Page 162 Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator.

  • Page 163: 14 Multiboot

    14 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices.
  • Page 164 NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. The following list describes the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled.

  • Page 165: Enabling Boot Devices In Computer Setup

    Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 166: Considering Boot Order Changes

    Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).

  • Page 167: Choosing Multiboot Preferences

    Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing while the “Press the ESC key for Startup Menu”...

  • Page 168: Setting A Multiboot Express Prompt

    Your changes go into effect immediately. Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu”...

  • Page 169: 15 Management And Printing

    15 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment. Client management includes the following key capabilities and features: ● Initial software image deployment ●...

  • Page 170: Managing And Updating Software

    Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.
  • Page 171 ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities.

  • Page 172: Hp Ccm (Client Configuration Manager) (Select Models Only)

    HP CCM (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.

  • Page 173: Hp Ssm (System Software Manager)

    HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD.

  • Page 174: Using Intel Active Management Technology (Select Models Only)

    Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology. Features of iAMT include: ●...
  • Page 175 iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable network interface or DHCP (assigns an IP address if DHCP has been disabled) or change the domain name. Provision Model Assign Enterprise or Small Business iAMT model. Setup and Configuration Set options to control remote configuration of AMT.

  • Page 176: Using The Hp Universal Print Driver (Select Models Only)

    Using the HP Universal Print Driver (select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver (English only).

  • Page 177: Index

    Index Symbols/Numerics audio-in (microphone) jack, BIOS update 1394 cable, connecting 98 identifying 9 downloading 137 1394 devices audio-out (headphone) jack, installing 137 connecting 98 identifying 9 Blu-ray Disc (BD) 52 stopping 98 Automatic DriveLock password Blu-ray R/RE DVD+/-RW 1394 port entering 125 SuperMulti DL Drive 52 identifying 8...
  • Page 178 power 5 restoring factory settings 144 drive light 7, 85 Quick Launch 40 Security menu 145 drive media 66 QuickLook 5, 40 setting boot order 155 DriveLock password QuickWeb 5, 40 setting MultiBoot Express changing 124 TouchPad 2, 5 prompt 156 description 121 volume 5 System Configuration...
  • Page 179 ExpressCard description 34 RJ-11 (modem) 8 configuring 104 displaying system RJ-45 (network 8 inserting 104 information 35 Java Card removing 105 increasing screen defined 106 removing insert 104 brightness 39 inserting 106 stopping 105 initiating Standby 36 removing 106 ExpressCard slot, identifying 9 switching screen image 37 external audio devices, using 35...
  • Page 180 keyboard 11 mouse, external pointing devices local area network (LAN) 7 connecting 34 setting preferences 34 mute 4 setting preferences 34 using 34 num lock 4 Multi Core CPU 148 pointing stick power 3, 7 MultiBoot Express 151, 156 identifying 1 QuickLook 3 multimedia software using 34...
  • Page 181 QuickWeb light, identifying 3 serial number, computer 13 system IDs 146 service tag 13 system information 145 set security level 150 system information hotkey 35 readable media 66 setup of WLAN 18 region codes, DVD 55 setup utility regulatory information temperature 78 File menu 145 modem approval label 13...
  • Page 182 description 96 wireless button removing 96 identifying 5 stopping 96 wireless certification label 14 USB hubs 96 wireless controls USB legacy support 97, 143, button 16 operating system 16 USB ports, identifying 8, 96 Wireless Assistant User management 146 software 16 user password 118 wireless devices, types 15 using the webcam 62...

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