HP OmniBook XE2-DE - Notebook PC Setup Manual page 6

Service and Support ....................................................................................................... 49
Hewlett-Packard Limited Warranty Statement........................................................... 50
Getting Support for Your OmniBook PC ................................................................... 52
To use the OmniBook User's Guide..................................................................... 52
To get help from the OmniBook Web site ............................................................ 52
To get support from the HP Customer Care Web site .......................................... 53
To call the HP Customer Care Center................................................................... 53
Obtaining Repair Service............................................................................................ 55
To receive warranty repair service........................................................................ 55
To repair your computer outside the warranty period........................................... 55
To prepare your computer for shipment ............................................................... 55
Solving Problems with Your Computer ....................................................................... 57
Troubleshooting Techniques ...................................................................................... 58
Display Problems .................................................................................................. 58
Power and Battery Problems................................................................................. 60
Recovery CD Problems......................................................................................... 62
Startup Problems ................................................................................................... 62
Suspending and Resuming Problems.................................................................... 63
Testing Hardware Operation....................................................................................... 64
Recovering and Reinstalling Software ....................................................................... 66
To recover the factory installation of your hard disk............................................ 66
Sending Your Computer for Service .......................................................................... 67
Specifications and Regulatory Information ................................................................. 69
Hardware and Software Specifications....................................................................... 70
Safety Information ...................................................................................................... 71
Power Cords.......................................................................................................... 71
Battery Safety........................................................................................................ 72
Laser Safety........................................................................................................... 72
Regulatory Information .............................................................................................. 73
U.S.A..................................................................................................................... 73
Canada................................................................................................................... 74
European Union .................................................................................................... 74
Japan ..................................................................................................................... 75
International .......................................................................................................... 75
Index ................................................................................................................................ 77
6 Setup Guide