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Additional Service and Support Options
Registered Limited Warranty
Once registered for the NECCare Service Support program,
NEC Corporation of America offers a optional upgraded
service and support programs. These programs can be
purchased directly from NEC Corporation of America,
separately or in combination.
NEC offers both a Warranty Extension program and an
upgraded Gold/300 Maintenance and Service option.
Warranty Extensions
■
Warranty extensions are available for the
♦
Standard/300 Maintenance and Service program.
Extensions are available for Year 2 and for Years 2
and 3.
Gold/300 Maintenance and Service offers;
■
24x7 Phone support
♦
Next Day Advanced Cru
♦
Email Alert Monitoring
♦
NEC Corporation of America warrants this Product to be free
from defects in material and workmanship, and agrees to repair
or replace any part of the enclosed unit that proves defective
under these terms and conditions.
If service requires the replacement of any parts, components,
or modules, the replacement items become the property of
Customer and the replaced items become the property of
NECAM. The warranty period for the Machine is from its
original Date of Installation; the date on the invoice is
considered the Date of Installation unless NEC notifies you
other wise.
NECAM may use new, used, serviceable, or reconditioned
parts, components, or modules that are in good working order
as replacements. Replacement items shall be of like kind and
quality of those replaced. Spare parts are warranted for ninety
(90) days.
If you do not register your Server with NECAM, you will be
required to present proof of purchase as evidence of your
entitlement for warranty service. Please retain your proof of
purchase with your records.
NECCare Service
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