Before calling for service, review this list. It may save both time and expense. The list inctudes
common concerns that are not the resutt of defective workmanship or materials in this washer.
A certain amount of "clunking"
This is normal.
sounds are normal in a heavy-duty washer.
Rattling and clanking
Stop washer and check tub. If noise continues
may be in tub or pump.
washer is restarted, objects may be in pump. Call your
noise and damage
fasten fasteners and turn items inside out.
Washer is overloaded.
and reduce load.
This is usually normal. If sound continues,
probably out of balance. Stop washer and redistribute
Washer is not resting firmly on floor.
Move washer so it rests firmly on floor. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
Shipping bolt and block have not been
removed during installation,
shipping bolt and block.
Wash load unevenly distributed
Stop washer and rearrange wash load.
does not start.
Electrical power cord may not be plugged
Make sure plug fits tightly in wall outlet.
in or connection
may be loose.
Reset circuit breaker or replace fuse. Do not increase
or a power outage has occurred,
If problem is a circuit overload, have it
by a qualified
power outage, call local electric company.
Water supply faucets are not turned on.
Turn on water supply faucets.
Cycle selector is not in correct position.
Move indicator clockwise slightly. Pull out knob.
Motor is overheated.
Washer motor will stop if it becomes overheated.
restart after a cool down period of up to
30 minutes (if washer has not been manually turned
Lid is not completely closed.
Close lid completely.
Residue left in tub.
Heavily soiled items.
Wipe tub with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items