User Guide
A message, attachment, or Google Mail conversation
is cut short or doesn't appear
Try the following actions:
•
Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
•
If "More available" appears at the end of the message or attachment, press the
•
If part of a Google Mail conversation doesn't appear, press the
•
If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the
attachment again.
Related information
Receive only the first section of long email messages,
Troubleshooting: Email
Email messages aren't reconciling over the wireless network
Try the following actions:
•
Verify that your BlackBerry smartphone is connected to the wireless network.
•
Verify that wireless email reconciliation is turned on.
•
Reconcile email messages manually.
A message, attachment, or Google Mail conversation is cut short or
doesn't appear
Try the following actions:
•
Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
•
If "More available" appears at the end of the message or attachment, press the
•
If part of a Google Mail conversation doesn't appear, press the
•
If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the
attachment again.
Related information
Receive only the first section of long email messages,
120
key > More or More All.
key > More of Conversation.
key > More or More All.
key > More of Conversation.
Messages