Philips CED1700 User Manual page 23

10 Troubleshooting
Warning
‡
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the
following points before requesting service. If the problem remains
unsolved, go to the Philips web site (www.philips.com/welcome).
When you contact Philips, ensure that the apparatus is nearby and
the model number and serial number are available.
No power
‡ Car engine has not been started. Start the car engine.
‡ Connections is incorrect.
‡ Fuse has been damaged. Replace fuse.
No sound
‡ Volume is too low. Adjust volume.
‡ Speaker connections is incorrect.
No response to the remote control
‡ Ensure that the path between the remote control and the unit is
clear from obstacles.
‡ From a close distance, point the remote control directly at the
unit.
‡ Switch F/R to correct position (F for front control and R for rear
control).
‡ The function does not work. Refer to the instructions.
‡ Replace the remote control battery.
Disc does not play
‡ Disc is upside down. Ensure the printed side is upwards.
‡ Disc is dirty. Clean the disc with a clean, soft, lint-free cloth. Wipe
the disc outwards from the center.
‡ Disc is defective. Try another disc.
‡ incompatible disc is used. Try another disc.
‡ Disc rating exceeds the restrict setting. Change the rating
settings to lower one.
‡ Disc region code is not compatible with the unit. Use disc with
proper region code.
No image
‡ Parking brake wire connection is incorrect. Check the parking
wiring.
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‡ Video DVD settings do not match with the DVD. Adjust video
DVD settings.
‡ Video connection is improper. Check the connections.
Noise in broadcasts.
‡ Signals are too weak. Select other stations with stronger signals.
‡ Check the connection of the car antenna.
‡ Change broadcast from stereo to mono.
Preset stations lost.
‡ Battery cable is not correctly connected. Connect the battery
cable to the terminal that is always live.
Fuse is broken
‡ The Fuse type is incorrect. Replace it with a 15A fuse.
‡ Speaker wire or power wire is grounded. Check the connections.
Display show ERR-12
‡ USB/SD data error. Check the USB device or SD card.
About Bluetooth device
Music playback is unavailable on the system even after successful
Bluetooth connection.
‡ The device cannot be used with the system to play music.
The audio quality is poor after connection with a Bluetooth-
enabled device.
‡ The Bluetooth reception is poor. Move the device closer to the
system or remove any obstacle between the device and the
system.
Cannot connect with the system.
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system.
‡ The Bluetooth function of the device is not enabled. Refer to the
user manual of the device for how to enable the function.
‡ The system is not in the pairing mode.
‡ The system is already connected with another Bluetooth-
enabled device. Disconnect that device or all other connected
devices and then try again.
The paired mobile phone connects and disconnects constantly.
‡ The Bluetooth reception is poor. Move the mobile phone closer
to the system or remove any obstacle between the mobile
phone and the system.
‡ Some mobile phones may connect and disconnect constantly
when you make or end calls. This does not indicate any
malfunction of the system.
‡ For some mobile phones, the Bluetooth connection may be
deactivated automatically as a power-saving feature. This does
not indicate any malfunction of the system.
EN 23