LEVEL 1 TROUBLESHOOTING CHART
Insert
SIM card
Switch on
Does the
No
telephone
switch on?
Yes
Does the
No
telephone
log on?
Yes
Is a
No
call
possible?
Yes
Is an
No
incoming call
possible?
Yes
Is the
audio quality
No
acceptable while
a call is in
progress?
Yes
Level 1
repair
Local level 1 operation
SECTION 3
Insert new
battery
Does
the original
No
SIM probably
SIM card work
on another
set?
Yes
Level 2/3
repair
8
Does the
No
telephone
switch on?
Yes
defective