Motion Computing M1400 User Manual page 77

PROBLEM
P (C )
EN ONTINUED
The Pen button doesn't work. I
can't get it to right-click.
The buttons on the Tablet PC
don't do what I expect them to do.
I /P
NTERFACE ORTS
The system doesn't recognize the
PC card I've inserted.
The system doesn't recognize a
USB or IEEE 1394 device.
The Tablet PC is sitting in the
Motion FlexDock, but the system
doesn't recognize any accessory
devices, such as the external
monitor or CDROM.
A
UDIO
No sound is coming from the built-
in speakers.
No sound is coming from any
speakers.
CAUSE
The right-click option for the Pen
button may be deactivated.
You may not be correctly timing
clicking the Pen button and
tapping the Pen on the display.
Button functions have been
changed.
The card is incorrectly inserted.
The device is not supported.
Windows XP may take a short
time to recognize the device.
The accessory isn't connected to
the Tablet PC correctly.
The correct driver isn't built into
Windows XP.
The Tablet PC isn't fully seated in
the Motion FlexDock.
Connecting a headset or external
speakers mutes the built-in
speakers.
Audio volume is too low or has
been muted.
Motion Computing M1400 Tablet PC User Guide iv
Appendix A Troubleshooting and Support
SOLUTION
Re-activate the right-click option:
Double-click the Tablet and Pen
Settings icon, select Pen Options,
and reselect Use pen button to
right-click. Select Apply>OK.
To right-click, hold the Pen button
down and then firmly tap on the
display.
Double-tap the Tablet and Pen
Settings icon, then Tablet Buttons.
You can reset the buttons to the
defaults. NOTE: Button functions
are associated with the orientation
in which they're programmed.
Eject the card and re-insert it with
the label side up.
Check Windows XP compatibility.
Wait until Windows XP recognizes
the device.
Check the connection cable and
be sure it is inserted into the
correct port on the Tablet PC and
the accessory device.
Use the device's installation CD or
check the manufacturer's website
for the correct driver.
Reseat the Tablet PC in the
Motion FlexDock.
Disconnect the headset or
external speakers if not in use.
Open the Motion Dashboard and
adjust the speaker volume by
sliding the volume slider or
uncheck the Mute button.