Technical Assistance - Valcom V-9941A User Manual

One zone handsfree talkback control unit

Hide thumbs

page of 7

/ 7
Bookmarks

TECHNICAL ASSISTANCE

When trouble is reported, verify that power is being

supplied to the unit and there are no broken

connections. Check voltages for proper polarity on

the cross connect block.

Table 1 identifies symptoms of some possible

problems with solutions.

If a spare unit is available, continue to troubleshoot

by substituting the spare unit for the suspected

defective unit.

Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of

normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or refund

of any such defective device within the warranty period, provided that:

1. inspection by Valcom, Inc. indicates the validity of the claim;

2. the defect is not the result of damage, misuse or negligence after the original shipment;

3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts

and labor will be applied to units defaced or physically damaged);

4. freight charges for the return of products to Valcom are prepaid;

5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to

additional charges for parts and labor).

This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any

anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation,

maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the

specific Product covered by the warranty.

Disclaimer. Except for the Limited Warranty provided herein, the product is provided "as-is" without any warranty of any kind whatsoever including, without

limitation, any WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified

immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.

Assistance in troubleshooting is available from the

factory. When calling, you should have a VOM,

several clip leads and a test set available and be

calling from the job site. Call (540) 563-2000 and

press 1 for Technical Support, or visit our website at

http://www.valcom.com.

Valcom equipment is not field repairable. Valcom,

Inc. maintains service facilities in Roanoke, VA.

Should repairs be necessary, attach a tag to the unit

clearly stating your company name, address, phone

number, contact person and the nature of the problem.