TRENDnet TEW-301PC User Manual page 23

2. I cannot connect to the Access Point or the Wireless Router.
Make sure that the SSID on the TEW-301PC PCI adapter is exactly
the same as the SSID on the Access Point or Wireless Router.
3. The TEW-301PC Power and Link lights are not on.
Check to see if the TEW-301PC PCI adapter is firmly inserted into a
PC PCI slot.
4. I forgot my Encryption key.
Reset the Access Point to its factory default settings and restore the
TEW-301PC Wireless PCI Adapter to the factory default settings.
(The default settings are listed in Ch.6: Using the Configuration
Utility in this manual.)
5. The computer does not recognize the TEW-301PC Wireless Adapter.
Make sure that the TEW-301PC Wireless Adapter is properly seated
in the computer's PCI slot.
If Windows does not detect the hardware upon insertion of
theadapter, make sure to completely remove drivers that were
previously loaded. To remove the drivers, do the following:
A.Under Tools> select Folder Options...> select View > under
Hidden files and folders > select Show hidden files and
folders
B.Uncheck Hide extension for known file types > click on
Apply
C.Search for the files TIACXLN.INF and TIACXLN.SYS.
Remove these files from the INF and SYSTEM32 (DRIVERS)
folders in the Windows directory. Note: Windows XP and
Windows 2000 will rename .inf files that have not received
WHQL certification into oem.inf files (e.g., oem1.inf.)
6. The computer with the TEW-301PC installed is unable to connect to
the wireless network.
Check that the LED indicators for wireless products are indicating
normal activity. If not, there may be a problem with the device.
Check that the LED indicators on the wireless router are
functioning properly. If not, check that the AC power and Ethernet
cables are firmly connected.
Check that the IP Address, subnet mask, gateway, and DNS settings
are correctly entered for the network.
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