Canon Cloud Portal User Manual page 75

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Cannot upload the file because the upload file path contains a double-byte character which cannot be used.
Please change the upload path.
Cause
The internal URL that indicates the upload destination includes double-byte characters (angle
bracket (<>), colon (:), asterisk (*), ampersand (&), percent sign (%)) that cannot be used.
Remedy
Log in to a cloud service from your computer, and move the file to different location or change the
path.
Cannot download the file because the source path or file name contains a double-byte character which cannot be
used. Please move the file to different location, or change the path.
Cause
The internal URL that indicates the storage location for the file to print includes double-byte
characters (angle bracket (<>), colon (:), asterisk (*), ampersand (&), percent sign (%)) that cannot
be used.
Remedy
Log in to a cloud service from your computer, and move the file to different location or change the
path.
The folder name already exists. Please enter a different name.
Cause
There is a folder in the selected directory with the same name as the name you entered for [Folder
Name] on the New Folder screen.
Remedy
Assign a different name to the folder, and create the new folder.
Could not create a folder. The parent folder may have been moved or deleted, or it may require access permission.
Cause 1
Could not create the folder because you do not have permission to create a folder in the selected
directory.
Cause 2
Could not create the folder because the selected directory or upper directories have been deleted
or the folder name has been changed.
Remedy
Perform the operation again in a directory that allows you to create a folder.
Could not upload the file. Reduce the file size, or delete files from the destination, then try again.
Cause
The upload destination has insufficient available memory.
Remedy
Increase the amount of available memory or change the scan settings to reduce the size of the file.
Could not check-in the uploaded file. Try to check-in the file via a different method.
Cause
You tried to upload a file to a library that requires property settings to be specified.
Remedy
Log in to the cloud service from a computer, specify the required property settings, and then
check-in the file.
List of Error and Warning Messages
4
4-19

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