Canon Cloud Portal User Manual page 71

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Cause 9
You pressed [On (Diff. Width)] from the [Different Size Originals] drop-down list, and pressed [Start
Scanning].
Remedy
Select a setting other than [On (Diff. Width)] from the [Different Size Originals] drop-down list.
Cause 10
An error occurred while scanning a document.
Remedy
Try performing the operation again. If the error occurs repeatedly, contact your local authorized
Canon dealer.
Cannot store. The memory is full.
Cause
Could not generate the scanned image.
Remedy 1
Wait a while, and try performing the operation again.
Remedy 2
Change the resolution and file format, then perform the operation again.
Remedy 3
Delete unnecessary data to make more memory available, and then perform the operation again.
Enter the folder name.
Cause
You pressed [OK] on the New Folder screen without entering the folder name.
Remedy
Enter the folder name → press [OK].
Invalid characters are included in the folder name. Please enter it again.
Cause
You entered invalid characters for the folder name on the New Folder screen.
Remedy
Enter the folder name again using valid characters.
Invalid characters are included in the beginning of the folder name. Please enter it again.
Cause
You entered invalid characters at the beginning of the folder name on the New Folder screen.
Remedy
Enter the folder name again using valid characters.
Invalid characters are included in the end of the folder name. Please enter it again.
Cause
You entered invalid characters at the end of the folder name on the New Folder screen.
Remedy
Enter the folder name again using valid characters.
List of Error and Warning Messages
4
4-15

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