Brother MFC-7360N User Manual page 103

Error Message
Cover is Open
Cover is Open
Cover is Open
Disconnected
Document Jam
DR Mode in Use
Drum Error
Drum Stop
Duplex Disabled
EL Error
Fuser Error
Cause
The front cover is not completely
closed.
The ADF cover is not completely
closed.
The ADF is open while loading a
document.
The fuser cover is not completely
closed or paper was jammed in
the back of the machine when
you turned on the power.
The other person or other
person's fax machine stopped the
call.
The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
The corona wire on the drum unit
needs to be cleaned.
It is time to replace the drum unit. Replace the drum unit. (See Replacing the
The duplex tray is removed or is
not properly installed.
The back of the machine is not
closed completely.
The machine has a mechanical
problem.
The temperature of the fuser unit
does not rise to a specified
temperature within the specified
time.
The fuser unit is too hot.
Action
Close the front cover of the machine.
Close the ADF cover of the machine.
Close the ADF cover of the machine, then
press Stop/Exit.
Close the fuser cover of the machine.

 Make sure paper is not jammed inside
the back of the machine, and then close
the fuser cover and press Start.
Try to send or receive again.
See Document is jammed in the top of the
ADF unit on page 70 or Using the automatic
document feeder (ADF) on page 22.
Set Distinctive Ring to Off. (See Turning off
Distinctive Ring on page 34.)
Clean the corona wire on the drum unit.
(See Cleaning the corona wire on page 58.)
drum unit on page 59.)
Carefully put the duplex tray into the
machine until it clicks into place.
Close the back cover of the machine.
Open the front cover and close it again.
(For MFC-7360N and MFC-7460DN )
Received fax messages still in memory will
be lost when the machine is turned off. See
Transferring your faxes or Fax Journal
report on page 69 before disconnecting the
machine so you will not lose any important
messages. Then, turn the power switch off,
wait a few seconds, and then turn it on
again. Leave the machine for 15 minutes
with the power on.
(For MFC-7860DW)
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave
the machine for 15 minutes with the power
on.
Troubleshooting
B
65