Brother MFC-7360N User Manual page 104

Error Message
Init Unable XX
Jam Duplex
Jam Inside
Jam Rear
Jam Tray
Limit Exceeded
Manual Feed
No Paper
No Response/Busy
No Toner
66
Cause
The machine has a mechanical
problem.
The paper is jammed in the
duplex tray at the back of the
machine.
The paper is jammed inside the
machine.
The paper is jammed in the back
of the machine.
The paper is jammed in the paper
tray of the machine.
The Page Limit set in Secure
Function Lock 2.0 for your ID was
reached.
Manual Feed was selected as
the paper source when there was
no paper in the manual feed slot.
The machine is out of paper or
paper is not properly loaded in the
paper tray.
The number you dialed does not
answer or is busy.
The toner cartridge is not installed
correctly.
Action
 (For MFC-7360N and MFC-7460DN)
Received fax messages still in memory
will be lost when the machine is turned
off. See Transferring your faxes or Fax
Journal report on page 69 before
disconnecting the machine so you will
not lose any important messages.
Then, disconnect the machine from the
power for several minutes and then
reconnect it.
(For MFC-7860DW)
Disconnect the machine from the power
for several minutes, then reconnect it.
 If the problem continues, call Brother
Customer Service.
(See Paper is jammed in the Duplex Tray
(MFC-7460DN and MFC-7860DW)
on page 80.)
(See Paper is jammed inside the machine
on page 75.)
(See Paper is jammed at the back of the
machine on page 73.)
(See Paper is jammed in the standard paper
tray on page 72.)
Contact your administrator to check your
Secure Function Lock Settings.
Place a sheet of paper in the manual feed
slot. (See Loading paper in the manual feed
slot on page 11.)
Do one of the following:
Refill the paper in the paper tray and

press Start.
 Remove the paper and load it again.
Then press Start.
 If the problem is not resolved, the paper
pick-up roller may need to be cleaned.
Clean the paper pick-up roller. (See
Cleaning the paper pick-up rollers in
Appendix A of the Advanced User's
Guide.)
Verify the number and try again.
Pull out the drum unit. Take out the toner
cartridge and then put it back into the drum
unit.