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If Something Goes Wrong
The Windows
The Windows
Once you are familiar with your computer and used to the way the
operating system responds to your work routine, you can easily
detect if the operating system is not working correctly. For
example:
❖
The operating system fails to start after the initial startup
appears.
❖
The operating system takes a long time to start.
❖
The operating system responds differently from the normal
routine.
❖
The screen does not look right.
Unless a hardware device has failed, problems usually occur when
you change the system in some way such as installing a new
program or adding a device.
If you experience any of these problems, use the options in the
Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need to
troubleshoot the Operating System and/or its settings. There are
several options to choose from depending on the severity of the
problem and your level of expertise with computers.
If Windows
will launch. To enter the Boot menu manually:
1
Press
2
Press the Power button in the lower right corner of your screen.
3
Click or touch the Restart option from the menu.
4
Click or touch Troubleshoot from the menu.
You now have several options:
Refresh your computer
❖
Your files and personalization settings won't change
❖
Your computer settings will be changed back to their defaults
❖
Your Apps from the Windows
❖
Apps you installed from discs or Web sites are removed
❖
A list of removed apps is saved to your desktop
®
operating system is not working
®
operating system is not working
®
fails to start properly twice, the Windows
,
, and
Ctrl
Alt
Del
simultaneously (once).
®
Store are retained
®
Boot menu
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