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TOSHIBA
Introducing Strata CS Release 7.0
It's finally here! Toshiba is excited to announce the immediate availability of Strata CS Release 7.0!
Release 7.0 includes many exciting new features and functions to make the Strata CS more competitive in
a challenging market.
We think you will agree that with Release 7.0, Strata CS continues to be a powerful, application driven
telephone system.
Important!
of Release 7.0, some very important business directions for Strata CS are explained.
With the introduction of Strata CS Release 7.0, Toshiba is adopting a software only sales approach for the
Strata CS. Only Strata CS software and licenses will be available from Toshiba. Consequently, Toshiba is
formally announcing the discontinuance of all sales of Strata CS server hardware and Intel/Dialogic boards
as of March 31, 2006. Any orders for these products from now through March 31
hand inventory only. After March 31
supplies last.
Dealers are advised to contact their Dealer Sales Representative to confirm available inventory of Strata
CS server and Intel/Dialogic hardware products prior to placing an order.
A follow up announcement will be made with special offers for any remaining Toshiba inventory of server
and Intel/Dialogic boards.
There are many hardware distributors that sell servers that meet the standard hardware requirements for
Strata CS. Toshiba dealers who do not already have a business relationship with a hardware distributor can
contact Kristina Grogan
Sales Application desk for information on distributors who sell servers and Intel/Dialogic hardware.
Toshiba's digital telephone station board, the DKTU, is not affected by this announcement. Dealers can
continue to order DKTU boards for Strata CS using the following part number, CS-DKTU-KIT.
Please be advised that this is a new part number for the DKTU board. It includes the requisite
Note
power supply for each board. Use the new part number when ordering the DKTU board.
Release 7.0 Software
A Strata CS Release 7.0 System Software Package is now available for order. The System Software
Package (part number CS-R7-SW-PACK) includes:
•
System Application software CD-ROM with a Strata CS System License
•
Intel/Dialogic Driver CD
•
Documentation Library CD
Please take a few moments and review this entire bulletin. Along with the introduction
st
we will continue to take orders for on-hand inventory, while
(Kristina.Grogan@tais.toshiba.com
© Copyright 2006
Toshiba America Information Systems, Inc.
Digital Solutions Division
9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700
www.telecom.toshiba.com
Strata
Sales Bulletin
st
will be filled from on-
or 800.695.6078 mbx 5148) or the Toshiba
CS
®
SBCS-0018
March, 2006
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Related Manuals for Toshiba Strata CS Release 7.0
Summary of Contents for Toshiba Strata CS Release 7.0
- Page 1 Release 7.0, some very important business directions for Strata CS are explained. With the introduction of Strata CS Release 7.0, Toshiba is adopting a software only sales approach for the Strata CS. Only Strata CS software and licenses will be available from Toshiba. Consequently, Toshiba is formally announcing the discontinuance of all sales of Strata CS server hardware and Intel/Dialogic boards as of March 31, 2006.
- Page 2 • BLF Support for Digital Phones- Busy Lamp Field (BLF) is now supported on the speed dial buttons of Toshiba digital phones. With BLF support you can see if the person designated by your speed dial button is on a call before calling them.
- Page 3 Shows the percentage of calls, by wait time, with a single skill requirement in a single queue that were answered, abandoned, or sent to voice mail. Skill Assignment by Agent Shows which agents have which skills within which queues. 3 of 8 Introducing Strata CS Release 7.0...
- Page 4 Strata CS Server. After dialing *18 from an IP phone, whatever you say is echoed back by the Server, letting you judge any VoIP delay and allowing to you check for two-way audio. 4 of 8 Introducing Strata CS Release 7.0...
- Page 5 Phone Templates contain collections of phone settings, organized by each phone family and model (e.g. Nortel, Toshiba, analog, etc). Once defined, pressing *0 on an unassigned extension will apply the default phone template for that device type. You can also apply phone settings to one or more users or roles to make bulk changes of individual phone settings as needed.
- Page 6 DM/V-A T1 and E1 boards can now be used to drive caller ID on call waiting on HDSI boards as well MSI boards. This requires a different media load which is described in Installing Intel Telephony Components. 6 of 8 Introducing Strata CS Release 7.0...
- Page 7 Dealer In-house/Demo System Upgrade Promotion With the release of Strata CS Release 7.0 we are providing the opportunity for Toshiba dealers who have a Strata CS system running in their office to receive a one time upgrade of all licenses in their system to Release 7.0 licenses.
- Page 8 Chapter 6 (in Strata CS 6, this information was moved to Appendix F.) Documentation Strata CS Release 7.0 documentation is now available. This documentation is available in printed format, as well as in electronic format on FYI. A Strata CS R7 Documentation Library CD-ROM with all of these documents is included with each purchase of the Strata CS Release 7.0 System Software Package.