Socket SOMO 655 User Manual
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Socket SOMO 655 User Manual

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USER'S GUIDE
SOMO® 655
HANDHELD COMPUTER
1

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  • Page 1 USER’S GUIDE SOMO® 655 HANDHELD COMPUTER...
  • Page 2 Socket Mobile, Inc. Bluetooth and the Bluetooth logos are registered trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Socket Mobile, Inc. Wi-Fi and the Wi-Fi logo is a registered trademark of the Wi-Fi Alliance. Windows Mobile is a trademark of the Microsoft group of companies.
  • Page 3 IMPORTANT SAFETY INSTRUCTIONS Please read and follow these safety instructions before using your device for the first time, and save them for future reference. • Keep away from extremely hot, cold or humid conditions. • Avoid using in dusty environments. •...

  • Page 4: Table Of Contents

    STEP 1: Install the Battery ..........................14 STEP 2: Charge the Battery ..........................15 STEP 3: Turn On Your SoMo 655 ........................16 STEP 4: Install Synchronization Software on Host PC ..................16 STEP 5: Connect to Host Computer ......................... 17 STEP 6: Set Up Your Device Partnership ......................
  • Page 5 LED Indicators ..............................29 Today Screen ..............................30 Start Screen ..............................30 Wireless Radio Manager ..........................31 SoMo 655 Power Plus Battery Friendly® Utility ....................33 Backlight Settings ............................35 Voice Recorder ..............................36 Adding a USB Keyboard/Mouse ........................37 Checking the SP (Service Pack) Version of Your Unit.
  • Page 6 Specifications ..............................54 Appendix B ..................... 56 Care and Maintenance ............................ 56 Cleaning the SoMo 655 or SoMo 655DXS: ....................56 Cleaning the SoMo 655Rx (antimicrobial version): ..................56 Carrying or Storing the SoMo: ........................56 Appendix C ..................... 57 Enhanced Wi-Fi Companion Advanced Features ....................
  • Page 7 Upgrading the ROM Image..........................69 Appendix F ..................... 72 Troubleshooting .............................. 72 Appendix G ....................73 Technical Support ............................73 Limited Warranty ................... 74 Disclaimer ...................... 75 Limited Software Warranty ................75 Regulatory Compliance ................76...

  • Page 8: Introduction

    Security: No wireless radio or microphone Secure/private applications Ready to Customize The SoMo 655 can be deployed out of the box with a wide range of Socket Mobile or third-party peripherals because it comes pre-loaded with the following software: Pre-Loaded Applications and Utilities...

  • Page 9: Package Contents

    Package Contents All SoMo 655, SoMo 655Rx, and SoMo 655DXS configurations come with the following items: SoMo 655 Handheld Computer Stylus Lithium-ion Battery USB Sync Cable AC Adapter* In addition, this package comes with a Certificate of Authenticity and a Quick Start Guide.

  • Page 10: Hardware Features

    Hardware Features Front...
  • Page 11 Back Bottom...

  • Page 12: Product Registration

    Back Buy cradles separately at: http://ww1.socketmobile.com/products/handheld-computers/accessories-hc.aspx?cat=Charging%20/%20Sync Socket offers a broad range of charging accessories for the SoMo, including durable charging cradles, four bay chargers, car chargers, and more. Certain USB devices may require additional software or drivers. IMPORTANT: The cradle for the SoMo 650 is NOT compatible with the SoMo 655.

  • Page 13: Socket Third-Party Accessories Recommendation (Star)

    Configuration utility for the Mode switch Synchronization Software To synchronize your SoMo 655 to a host computer and to synchronize data (email, contacts, pictures, music and other applications), the host computer must be running Windows Mobile Device Center or Microsoft ActiveSync.

  • Page 14: Getting Started

    2 | Getting Started CAUTION: TO ENSURE PROPER OPERATION OF YOUR SOMO 655, FOLLOW THESE INSTRUCTIONS PRIOR TO USE. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN YOUR SOMO TEMPORARILY NOT TURNING ON STEP 1: Install the Battery 1. To remove the battery cover, press the release button on the bottom of the battery cover with your thumb.

  • Page 15: Step 2: Charge The Battery

    OPTION 2: Charge the SoMo using the optional Sync-charge cradle and the 3A AC adapter that comes with it. The SoMo 655 should be charged for at least 4 hours before first use. Afterwards, charge the device as needed according to its battery level.

  • Page 16: Step 3: Turn On Your Somo 655

    Press the power button. STEP 4: Install Synchronization Software on Host PC If you will be using a host computer, do not connect your SoMo 655 to the host PC until the synchronization software has been installed on the PC.

  • Page 17: Step 5: Connect To Host Computer

    STEP 5: Connect to Host Computer OPTION 1: Connect the SoMo to the host computer with the sync cable and plug in the AC adapter. OPTION 2: Using the optional Sync-charge cradle and the Type B USB cable, connect to the host computer and plug in the 3 A AC adapter that comes included with the SoMo.

  • Page 18: Step 6: Set Up Your Device Partnership

    3. After the synchronization is complete, you will see that your email, contacts, pictures and songs and other applications on your SoMo have been updated. The next time you wish to use the synchronization software, just plug your SoMo 655 into your computer. The software will open automatically and update your device.

  • Page 19: Getting Started Wizards

    1. In the Today screen, tap Getting Started. 2. A list of wizards will appear. Some are generic for Windows Embedded Handheld 6.5, but some are specifically for the SoMo 655. Some of the latest wizards included with Windows Embedded Handheld 6.5 include the following: •...

  • Page 20: Change Language

    Change Language The SoMo 655 operates in 12 languages. Use the Change Language wizard to choose a different language for your operating system. Follow instructions in the wizard to back up the language files to a microSD card. Alternatively, registered users can download the language files from: http://support.socketmobile.com.

  • Page 21: Register Somo 655

    (including PEAP-GTC, EAP-TTLS, LEAP, EAP-FAST); WMM including transmit power control and CCKM; Cisco CCX 4.0 compatibility; and a Socket profile editor with advanced functionality. 1. In the list of Getting Started wizards, tap Set up e-WFC (recommended)..

  • Page 22: Configure Mode Switch

    Configure Mode Switch The mode switch helps you extend the battery life. With Profile A set as the Active profile, the battery life can be optimized for performance during activity. With Profile B as the Background profile, the battery life can be optimized to save battery power during inactivity.
  • Page 23 NOTE: When the Mode Switch is activated and the behavior is set to Restore the same settings I had before, the Bluetooth radio state will not be restored to Discoverable when expected. Instead, the state is restored to ON, non-discoverable. If the option Use the settings specified in profile A is used, the utility will set the Bluetooth radio to Discoverable if so configured.
  • Page 24 Default Settings Table 1 Options Profile A Profile B Bluetooth Discoverable Auto Suspend Enabled Disabled Volume 5 Loudest 0 Mute Screen 10 Super Bright Backlight Control 7 Normal Bright 5 Power Save 0 Backlight OFF OFF Screen Off N / A WiFi CAM (fastest) WLAN...

  • Page 25: Configure Cf/Microsd Slots

    If you leave a slot enabled when the SoMo is powered on, do not remove or insert a card unless it is a memory card. Set up Data Capture Triggers For instructions on how to set up data capture triggers for Socket barcode scanners or RFID readers, please refer to Chapter 5.

  • Page 26: Set Up Socketscan 10

    Set up SocketScan 10 SocketScan 10 software enters data from Socket CHS Series 7 or CRS Series 9 barcode scanners into any application running on your SoMo. 1. In the list of Getting Started wizards, tap Set up SocketScan 10.

  • Page 27: Mobiscan Rapid Configuration Tool

    MobiScan Rapid Configuration Tool 1. In the list of Getting Started wizards, tap MobiScan Rapid Configuration Tool. 2. Tap on the link. Follow the on-screen instructions to install the software. For more information about SOTI MobiScan, please visit: http://soti.net/mc/help/Content/Manager/MobiScan.htm Foxit PDF Reader 1.

  • Page 28: Using The Somo 655

    3 | Using the SoMo 655 This chapter explains how to use your SoMo 655 through its buttons, the Mode switch, stylus, finger swiping, Start screen, online Help, and the Radio Manager. Stylus Use the stylus in three ways. • Tap an item: Use to select an option, similar to left-clicking a mouse.

  • Page 29: Led Indicators

    Position A: ACTIVE - All systems go unless configured differently by the user. Position B: BACKGROUND - When the Mode switch is enabled, the B position has default settings. By default, when moved to the B position, the screen will turn black, and the screen and all buttons on the sides and front of the SoMo will be disabled, including the power button.

  • Page 30: Today Screen

    To determine the battery life of the SoMo with your application, please visit: http://www.socketmobile.com/products/handheld-computer/BatteryEstimator655/index655.html To learn about SoMo battery best practices, please visit: • http://ww1.socketmobile.com/Libraries/Documents/Battery_Best_Practices.sflb.ashx • http://support.socketmobile.com/FrontLinesGlobalSupport_Socket_Ext/SocketMobile/Attach /Answer3-0-34_CSN-1006-%20%20Socket%20Customer%20Notice%20- %20Batteries%20discharging%20quickly%20200100524.pdf Today Screen The Today screen is like the homepage for the Windows Embedded Handheld operating system. Access current data, utilities and applications from the Today screen.

  • Page 31: Wireless Radio Manager

    Wireless Radio Manager The SoMo 655 includes the Microsoft Wireless Manager by default. However, if you install Enhanced Wi-Fi Companion (e-WFC), the Socket Radio Manager will appear instead (see next page). Microsoft Wireless Manager 1. To open the Microsoft Wireless Manager, tap the Wi-Fi and Bluetooth status line in the Today screen.
  • Page 32 The Socket Radio Manager appears on SoMo devices with e-WFC installed. 1. To open the Socket Radio Manager, tap the Wi-Fi and Bluetooth status line in the Today screen. Alternatively, press the button on the right side of the SoMo 655.

  • Page 33: Somo 655 Power Plus Battery Friendly® Utility

    SoMo 655 Power Plus Battery Friendly® Utility This utility provides advanced power management and monitoring, and detailed information on SoMo performance. To learn more about this utility, please visit: http://ww1.socketmobile.com/Libraries/Documents/SoMo_655_Battery_Friendly_Utility.sflb.ashx 1. In the Today screen, tap on the Battery icon or Power Plug icon. (These icons indicate whether the SoMo is running on battery power or connected to AC power.)
  • Page 34 urrent usage typically ranges from 150 mA to over 450 mA depending on how the SoMo is being used. After a suspend/resume, it can take up to 30 seconds for the applet to make a reasonable determination of time remaining. If the battery is changed and the SoMo reset, it may take several minutes to report the battery current usage and estimated time remaining.

  • Page 35: Backlight Settings

    Backlight Settings Adjust the backlight and power settings to maximize the battery life of your SoMo 655. 1. From the Start screen, tap Settings | System | Backlight. 2. The Backlight utility will appear. Adjust the settings as desired and tap OK.

  • Page 36: Voice Recorder

    Voice Recorder By default, the left programmable application button is set for Voice Recorder. 1. Press left programmable button. 2. Tap on the red circle icon to begin recording sound. If the toolbar does not appear at the bottom of the screen, If this toolbar does not appear, tap Menu | View...

  • Page 37: Adding A Usb Keyboard/Mouse

    Adding a USB Keyboard/Mouse Dock the SoMo in the cradle and plug the keyboard and/or mouse into the cradle’s two USB ports. Checking the SP (Service Pack) Version of Your Unit. From the Start screen, tap Settings | System | System Info. Tap OS Version to view information and look for the ROM version.

  • Page 38: Online Help

    Online Help Your SoMo 655 contains online help files. They can be accessed in two ways: 1. In the Start screen, tap Help icon 2. Tap on the Help icon if your application has one.

  • Page 39: Managing Wi-Fi Connections

    4 | Managing Wi-Fi Connections The SoMo 655 offers two applications to manage your wireless connections. Each comes with its own tools and interface: 1. Microsoft Wireless Zero Configuration (WZC) is a utility for managing Wi-Fi connections from your SoMo 655 handheld computer.

  • Page 40: Microsoft Wireless Zero Configuration (Wzc)

    1. Open the Wireless Manager by tapping on the Wi-Fi and Bluetooth status line in the Today screen. Or, press the button on the right side of the SoMo 655. 2. In the Wireless Manager, an X will appear on the Wi-Fi button to indicate that the Wi-Fi radio is off. Tap...
  • Page 41 The Wi-Fi status icon appears at the top of the screen. The icon varies based on your connection status. To view the icon variations, please refer to the chart below. Tap All and the Bluetooth and Wi-Fi radios will both be disabled. However, the manager remembers which wireless radio(s) were running so when you later tap All, the previous settings resume.

  • Page 42: Wi-Fi Settings

    Wi-Fi Settings Wi-Fi Settings displays a list of WLAN networks found in range. To access Wi-Fi Settings, go to Wireless Manager, then tap on Menu. Select Wi-Fi Settings from pop-up menu. Wi-Fi Settings Wi-Fi Settings Icons WLAN is a device-to-device (ad-hoc) network. Signal strength of strongest access point/ad hoc radio (non-secure) Signal strength of strongest access point/ad hoc radio (secure)
  • Page 43 Ask your network administrator for the necessary security settings for your WLAN. If the WLAN uses 802.1x, WPA or WPA2, install authentication certificate(s) before you connect. Refer to the Wi-Fi Companion User’s Guide for instructions on the Socket certificate utility. 1. In the Wireless Manager, tap on Menu. Select Wi-Fi Settings from pop-up menu.

  • Page 44: Enhanced Wi-Fi Companion (E-Wfc)

    Enhanced Wi-Fi Companion (e-WFC) Turning on the Wi-Fi Radio Socket Mobile recommends installing e-WFC for its advanced security features and graphical user interface. Once installed (use the Set up Enhanced Wi-Fi Companion wizard, see page 20), e-WFC will automatically launch after you turn on the Wi-Fi radio.
  • Page 45 To get to the main screen of e-WFC, tap on the Wi-Fi tools button to view the main screen of Wi-Fi Companion. Or, tap the ribbon along the top, then tap on the tower icon in the drop-down menu. Tap on Enable Flight Mode and both Bluetooth and Wi-Fi radios will be disabled. However, the manager will remember which wireless radio(s) were running so when you later tap Disable Flight Mode, the previous settings will resume.
  • Page 46 At-a-Glance Screen of e-WFC The graphical user interface of the At-a-Glance Screen of e-WFC displays detailed connection information, automatic power save options, as well as useful troubleshooting and diagnostic tools for networking professionals. To get to the At-a-Glance screen of e-WFC, tap on the Wi-Fi tools button to view the main screen of Wi-Fi Companion.
  • Page 47 Wi-Fi Finder The Wi-Fi Finder displays a list of WLAN networks found in range. To access the Wi-Fi Finder, tap on the large tower icon in the bottom right corner of the main screen of Wi-Fi Companion. Wi-Fi Finder Icons Current connection Signal strength of strongest AP (access point)/ad hoc radio WEP encryption, WPA (PSK), WPA (TKIP), WPA2 or 802.1x...
  • Page 48 Ask your network administrator for the necessary security settings for your WLAN. If the WLAN uses 802.1x, WPA or WPA2, install authentication certificate(s) before you connect. Refer to the Wi-Fi Companion User’s Guide for instructions on the Socket certificate utility. 1. In the At-a-Glace screen of e-WFC, tap on the tower icon or tap Tools | Wi-Fi Finder.
  • Page 49 For e-WFC, a Socket profile editor will launch with dynamic configuration and advanced security options. If your WLAN does not have a profile (i.e., no folder icon is shown next to it), tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect.

  • Page 50: Socketscan Plug-In For Scanners And Readers

    For specific instructions, please refer to the User’s Guide for your specific Socket data collection product, available online http://www.socketmobile.com/support/downloads/ For instructions on SocketScan 10 software for Socket Mobile Bluetooth barcode scanners, please refer to the User’s Guide for your specific scanner model...

  • Page 51: Step 1: Assign A Trigger Button

    STEP 1: Assign a Trigger Button This step is NOT required for the CF Mag Stripe Reader Card. Method 1: Use this method for the CF Scan Card or CF RFID Reader Card 6E with any version of Windows Mobile. 1.

  • Page 52: Step 2: Start Socketscan Plug-In

    2. In the list, tap Set up Data Capture triggers. 3. In the next screen, tap either LEFT or RIGHT in the appropriate section to select the button you want to use to trigger your device. 4. The SoMo will automatically set up the trigger button and send a confirmation message to your inbox. STEP 2: Start SocketScan Plug-in Press the trigger button that you assigned to start SocketScan.

  • Page 53: Step 3: Insert The Card

    STEP 3: Insert the Card 1. Open the slot cover at the top of the SoMo 655 and then insert the card into the appropriate slot. Do not insert the card backwards or force the card in too hard. 2. When SocketScan is running, an icon will appear at the bottom of the Today screen.

  • Page 54: Appendix A

    Appendix A Specifications Processor Marvell PXA270M 624MHz CPU Memory 128 MB SDRAM, 4 GB Flash, up to 32 GB additional with microSD slot SoMo File Store: Non-volatile memory for device applications/ configurations can survive a hard reset of device. Features Auto-Run support, ideal for provisioning deployments.
  • Page 55 • Media: Windows Media Player Mobile • .NET Compact Framework v3.5 installed • Additional Applications: Calculator, Notes, Tasks 3rd Party Software: • Foxit PDF reader • SOTI MobiScan Agent • Sprite Backup (Trial version) Office Mobile is included only on select SoMo 655 versions...

  • Page 56: Appendix B

    Cleaning the SoMo 655 or SoMo 655DXS: • With the device switched off, clean the SoMo 655 by wiping it with a soft, clean cloth that is lint-free and slightly moistened. Do not allow the earpiece, microphone, speaker, card slots, sync/charging port or other metal surfaces to get wet.

  • Page 57: Appendix C

    Appendix C Enhanced Wi-Fi Companion Advanced Features The features described in this appendix are for ADVANCED USERS ONLY. For software setup instructions, please refer to Chapter 2. For basic connection instructions, please refer to Chapter 4. View IP Addresses You can only view IP address data if the SoMo is actively connected to a WLAN network. 1.

  • Page 58: Manage Certificates

    Manage Certificates 1. In the main screen of e-WFC, tap Menu | Certificates | Certificates. 2. Use the utility to manage your root, personal and intermediate authentication certificates. To view a certificate, tap and hold the stylus on a certificate in the list. In the pop-up menu, tap View. Trace Route 1.

  • Page 59: Ping

    Ping 1. In the main screen of e-WFC, tap Menu | Ping. 2. Tap Menu | Configure. Enter the appropriate settings and tap OK. 3. Tap Start. To end the test, tap Stop. A prompt will report the statistics. Tap ok. Statistical Graphs and Tables 1.

  • Page 60: Manage Profiles

    Manage Profiles The Manage Profiles screen displays the configured networks (i.e., profiles) and allows you to rank the networks in order of priority for connection attempts. 1. In the main screen of e-WFC, tap and hold the stylus on the radio tower icon. In the pop-up menu, tap Manage Profiles.

  • Page 61: Power Save

    Power Save 1. In the main screen of e-WFC, tap Menu | Settings | Power Save. 2. For automatic power management, check the box Manage the radio power automatically. This will enable best performance when charging and best power savings when running on battery power. Alternatively, uncheck the box and use the slider to manually choose your power setting.

  • Page 62: Roaming

    SoMo will roam from one access point to another. Diagnostics In the main screen of e-WFC, tap Menu | Settings | Diagnostics. The binding information is for Socket Mobile technical support only and not for use by the end user.

  • Page 63: Logging

    Logging In the main screen of e-WFC, tap Menu | Settings | Logging. The log files can be sent to Socket Mobile technical support to troubleshoot connection issues.

  • Page 64: Appendix D

    Each of these resets clears different levels of storage data and impacts the hardware differently. Additionally, removing the battery and any external sources of power from the SoMo 655 will result in the equivalent of a warm or cold boot (see table).

  • Page 65: Warm Boot

    To perform a warm boot: Using the tip of your stylus, lightly press the Reset button on the back of your SoMo 655 and then release.

  • Page 66: Cold Boot

    4. Release the Start Control button and F2 Configurable buttons. It is recommended that you hold the SoMo 655 upside-down in your right hand. Press the Start Control button and F2 Configurable button (buttons closest to the screen) with the index and middle fingers. Hold the stylus in your other hand to press and release the reset button.
  • Page 67 If you set a security password on the SoMo 655 and forget it, a clean boot will remove the password setting.
  • Page 68 4. The screen will go blank and the SoMo 655 will begin to revert to its factory default settings. 5. Continue to hold the three buttons for several seconds until the Socket splash screen appears and you hear the Socket jingle.

  • Page 69: Appendix E

    Alternatively, make sure the SoMo battery is adequately charged. STEP 2: Back up Data on the Device If you have any data on the SoMo 655, please back it up to an external location before you run the update. STEP 3: Transfer Files using a Memory Card...
  • Page 70 1. Press and hold the Right Programmable Application button on your SoMo 655. 2. While holding the button, use the stylus to gently press the Reset button on the back of your SoMo 655. Keep holding the Right Programmable Application button.
  • Page 71 7. The Windows Welcome wizard will prompt you to set up Windows Mobile. Follow the instructions on your screen. 8. After setting up Windows Embedded Handheld, the Today screen will appear, and the SoMo 655 will be ready to use.

  • Page 72: Appendix F

    Appendix F Troubleshooting SYMPTOM: When I press the power button, the SoMo does not turn on. Possible Reason Solution The SoMo battery does not have adequate Plug the SoMo into AC power or insert a charged battery. charge. The SoMo Mode switch is in hold mode. Slide the Mode switch on the left side of the SoMo UP, to the A position.

  • Page 73: Appendix G

    Appendix G Technical Support If you have trouble installing or using the SoMo 655, Socket has different support options to help you. Online Knowledge Base: Search for articles, Frequently Asked Questions or Hot Topics any time, day or night. http://support.socketmobile.com/EU_S1a.asp Online Requests: Register your product and submit a question to our Technical Support Team.

  • Page 74: Limited Warranty

    Socket’s published specifications, liquid immersion, misuse or misapplication, damages caused by an act of God, nor as a result of service or modification other than by Socket unless specifically described by Socket in product documentation. This warranty does not provide coverage for any product updates, for example, updates due to design changes, except as deemed necessary by Socket, and does not cover any calibration or adjustments necessary for product functionality.

  • Page 75: Disclaimer

    CONNECTION WITH, THE APPLICATION OR USE OF ANY PRODUCT OR APPLICATION DESCRIBED HEREIN. Limited Software Warranty LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE.

  • Page 76: Regulatory Compliance

    CONTROLLING LAW AND SEVERABILITY. This License shall be governed by the laws of the United States and the State of California. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this License shall continue in full force and effect. Regulatory Compliance FCC: Part 15, Class B Industry Canada...

  • Page 77: Industry Canada Statement

    For body worn operation, this device has been tested and meets the FCC RF exposure guidelines when used with the Socket accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines."...

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