Page 1: Table Of Contents
Instrument Cluster Warning and control lights Gauges Entertainment Systems AM/FM stereo AM/FM stereo cassette AM/FM stereo with CD AM/FM stereo with in-dash six CD Rear seat entertainment system Climate Controls Heater only Manual heating and air conditioning Lights Headlamps Turn signal control...
Page 2 Table of Contents Seating and Safety Restraints Seating Safety restraints Air bags Child restraints Driving Starting Brakes Transmission operation Vehicle loading Trailer towing Recreational towing Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing...
Page 4: Introduction
State of California to cause cancer and birth defects or other reproductive harm. CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it.
Page 5: Safety And Environment Protection
SAFETY AND ENVIRONMENT PROTECTION Warning symbols in this guide How can you reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol.
Page 6: Special Notices
In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access vehicle diagnostic information through a direct connection to your vehicle when diagnosing or servicing your vehicle.
Page 7 To access this information, special equipment must be directly connected to the recording modules. Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent, unless pursuant to court order or where required by law enforcement, other government authorities or other third parties acting with lawful authority.
Page 8 For additional information, please contact the Truck Body Builders Advisory Service at 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance...
Page 9 Introduction Notice to owners of natural gas fueled vehicles Before you drive your vehicle, be sure to read the Dedicated Natural Gas Vehicle supplement. This book contains important operation and maintenance information. Middle East/North Africa vehicle specific information For your particular global region, your vehicle may be equipped with features and options that are different from the ones that are described in this Owner’s Guide;...
Page 10 Introduction These are some of the symbols you may see on your vehicle. Safety Alert Fasten Safety Belt Air Bag-Side Child Seat Installation Warning Child Seat Tether Anchor Anti-Lock Brake System Traction Control Master Lighting Switch Fog Lamps-Front Fuel Pump Reset Windshield Defrost/Demist Vehicle Symbol Glossary...
Page 11 Power Windows Front/Rear Child Safety Door Lock/Unlock Panic Alarm Engine Coolant Do Not Open When Hot Avoid Smoking, Flames, or Sparks Explosive Gas Power Steering Fluid Emission System Passenger Compartment Air Filter Check fuel cap Vehicle Symbol Glossary Power Window Lockout Interior Luggage Compartment Release Symbol...
Page 12: Instrument Cluster
Instrument Cluster WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works.
Page 13 Brake system warning light: To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the ON position when the engine is not running, or in a position between ON and START, or by applying the parking brake when the ignition is turned to the ON position.
Page 14 Instrument Cluster Low fuel: Illuminates when the fuel level in the fuel tank is at or near empty (refer to Fuel gauge in this chapter). Check gage: Illuminates when any CHECK of the following conditions has GAGE occurred: • The engine coolant temperature is high.
Page 15: Gauges
GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
Page 16 Instrument Cluster Trip odometer: Registers the kilometers (miles) of individual journeys. Press the SELECT/RESET control once to switch from the odometer to the trip odometer. Press the control again to select Trip A and Trip B features. To reset the trip, press and hold the control again until the trip reading is 0.0 miles.
Page 17: Entertainment Systems
AM/FM STEREO (IF EQUIPPED) 1. Seek: Press next listenable station down/up the frequency band. 2. Tune: Press adjust the radio frequency down/up. 3. AM/FM: Press to choose a frequency band in radio mode. 4. Memory preset buttons: To set a station: Select frequency band AM/FM1/FM2;...
Page 18 Entertainment Systems 5. Power/volume: Press to turn ON/OFF; turn to increase or PUSH decrease volume levels. 6. Tone: Press TONE until the PUSH desired level — Bass, Treble, Fade TONE appears on the display. Turn the volume control to raise/lower the levels, or to move the audio sound from the right to left or the front to back (if equipped).
Page 19: Am/Fm Stereo Cassette
AM/FM STEREO CASSETTE (IF EQUIPPED) VOL - PUSH ON SEEK TUNE 1. Balance: Press to shift sound to the left/right speakers. 2. Fade: Press to shift sound to the rear/front speakers. 3. CLK: To set the hour, press and hold CLK. Then press SEEK to...
Page 20 Entertainment Systems 4. Tape AMS: In tape mode, press TAPE and hold to activate Automatic Music Search (allows you to quickly locate the beginning of the tape selection being played or to skip to the next selection). Then, press REW (for the beginning of the current selection) or FF (to advance to the next selection).
Page 21: Am/Fm Stereo / Single Cd Radio (If Equipped)
16. EJ (Eject): Press to eject a tape. 17. Cassette door: Insert a cassette into the cassette door. AM/FM STEREO / SINGLE CD RADIO (IF EQUIPPED) 14 15 16 17 18 VOL - PUSH ON SEEK...
Page 22 Entertainment Systems 1. Balance: Press to shift sound to the left/right speakers. 2. Fade: Press to shift sound to the front/rear speakers. 3. SCN (Scan): Press to hear a brief sampling of all listenable stations or CD tracks. Press again to stop.
Page 23 Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player. The label may peel and cause the CD to become jammed.
Page 24: Premium In-Dash Six Cd Sound System (If Equipped)
Entertainment Systems PREMIUM IN-DASH SIX CD SOUND SYSTEM (IF EQUIPPED) SHUF LOAD 12 11 1. Seek: Press and release SEEK for previous/next strong station, or track of the current disc. 2. Rewind: Press and hold until the desired selection is reached. Fast forward: Press and hold until the desired selection is reached.
Page 25 6. Bass: Press BASS; then press to decrease/increase the bass output. Treble: Press TREB; then press to decrease/increase the treble output. 7. Select: Use with Bass, Treble, Balance and Fade controls to adjust levels. Use with MENU to set the clock and RDS function on/off.
Page 26 Entertainment Systems 10. Memory presets: To set a station: Select frequency band AM/FM; tune to a station, press and hold a preset button until sound returns. 11. CD: Press to select CD mode. 12. AM/FM: Press to select AM/FM1/FM2 frequency band. In CD mode, press to begin radio play.
Page 27: Radio Frequencies
RADIO FREQUENCIES AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: AM - 530, 540–1700, 1710 kHz FM- 87.7, 87.9–107.7, 107.9 MHz RADIO RECEPTION FACTORS There are three factors that can affect radio reception: •...
Page 28: Audio System Warranty And Service
Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
Page 29 Entertainment Systems To operate the system: 1. Your AutoVision system is automatically activated when the vehicle ignition and the audio system are ON. Note: The VCP will not generate sound if the vehicle’s audio system isn’t turned on. 2. If a movie is desired, insert a VHS cassette into the VCP and the video should start playing.
Page 30 Do not clean any part of the AutoVision system with benzene, paint thinner or any other solvent. Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln Mercury could void user’s authority to operate the equipment. This equipment has been...
Page 31 tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference and radio communications.
Page 32 Entertainment Systems Humidity and moisture condensation Moisture in the air will condense in the VCP under extremely humid conditions or when moving from a cold place to a warm one. Moisture condensation on the tape playback head drum may damage the videocassette and/or drum.
Page 33 AutoVision system Features • 2–head hi-fi playback • AutoPlay feature • Digital auto tracking • Dual stereo headphone with electric volume control • Self docking connection for easy mobile installation • Latching system for secure safety • Carrying handle for portability •...
Page 34 Entertainment Systems VCP controls 1. LED display The display lamp will light up in green when power is supplied to the videocassette player. 2. POWER key Press to toggle between ON/OFF. When the power is ON, other keys (PLAY, FF, REW, STOP) will illuminate. 3.
Page 35 Remote control 1. POWER button Press to turn the videocassette player (VCP) ON or OFF. 2. ENCORE button Press to reverse the casssette for 5 seconds. Normal playback will then resume when in PLAYBACK mode. 3. STILL/ADVANCE (frame advance button) Press to temporarily suspend playback.
Page 36 Entertainment Systems 7. PLAY button Press to play the tape. 8. REW button Press to rewind the tape. 9. FF button Press to fast forward the tape. 10. STOP button Press to stop the tape. Battery replacement Batteries are supplied with the remote control unit. However, they are simply for operation check and will only work for a short time.
Page 37 Entertainment Systems If you will not be using the remote control for a considerably long time, remove the batteries. AutoVision controls The AutoVision controls allow the rear seat passengers to operate the radio, tape, CD or CD DJ(if equipped). Parental control Your AutoVision system allows you to have control over the rear seat controls.
Page 38 Entertainment Systems Adjusting the volume This control allows the rear seat passengers to adjust the volume level of the audio system. Press the + control to increase the volume. Press the — control to decrease the volume. From the AutoVision controls, the speaker volume cannot be set higher than the current volume radio setting.
Page 39 Entertainment Systems Speakers ON/OFF mode With the speakers ON, you can adjust the audio output to all system speakers — front and rear together (headphones are disabled in this mode). The rear seat passengers can not raise the volume of the system above the level on the front radio bezel.
Page 40 Entertainment Systems Memory preset control In radio mode, press the MEM (Memory) control successively to scroll through the memory presets in AM, FM1 or FM2. In CDDJ mode, press the MEM (Memory) control to select the next disc in the compact disc changer. Play will begin with the first track.
Page 41 Flip-down screens The screens rotate down to view and up into the housing to store when not in use. Ensure that the screens are latched into the housing when being stored. 1. 6.4” (diagonal) color liquid crystal display (LCD) screen. 2.
Page 42 Entertainment Systems Inserting/removing cassette Inserting cassette • Open the AutoVision console cover. • Insert the videocassette into the cassette compartment. Inserting a videocassette into the VCP automatically turns the power ON (the indicator lamp will illuminate) and the tape will begin playback. If the vehicle is traveling over rough terrain, it may be difficult to insert the cassette because the machine attempts to hold the cassette firmly to prevent vibration.
Page 43 Entertainment Systems On-screen indicators Playback operation 1. Press the POWER control on the VCP. 2. Insert a videocassette into the VCP. 3. The videocassette should automatically begin playback, and the picture will appear within approximately nine seconds. 4. Press the STOP control to stop playback or press EJECT to remove the cassette.
Page 44 Entertainment Systems Encore (on remote control) • Press the ENCORE control while in playback mode. The VCP will reverse to the previous five seconds of the selection and then operate at normal playback mode. Auxiliary input jacks The auxiliary input jacks on the AutoVision control panel accepts video and audio connectors for all standard video games (Nintendo ,...
Page 45 Video source selection The MEDIA control determines which video (VCP or Auxiliary input) is seen on the AutoVision screen. When the vehicle ignition is ON and the system is not in VCP mode, the AutoVision selects the Auxiliary input as the video source. (If there is not a video source connected to the Auxiliary input jack, the screen will be blank.)
Page 46 Entertainment Systems The following are some possible messages that may illuminate on your LED display and their meanings. Illuminates when there is a videocassette in the system during power off. Illuminates when there is a videocassette in the system during power on.
Page 47 Illuminates when the videocassette is in PLAY mode. Illuminates when the videocassette is in REV (review) mode. Illuminates when the videocassette is in CUE mode. Flashes separately when the videocassette is in ENCORE mode. Displays when: • the thermostat detects an extremely high or low temperature, or •...
Page 48 Entertainment Systems • Patch cords with RCA style connectors These parts are available in your local electronics store or call toll free 1 (877) 848–6434 for assistance. Auxiliary jacks for home use 1. VIDEO OUT Connect this terminal to the VIDEO IN terminal of your display (LCD, TV).
Page 49: Climate Controls
HEATER ONLY SYSTEM (IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in the vehicle. 2. Temperature selection: Controls the temperature of the airflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in the vehicle.
Page 50: Manual Heating And Air Conditioning
Climate Controls MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in the vehicle. 2. Temperature selection: Controls the temperature of the airflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in the vehicle.
Page 51: Rear Fan Speed Adjustment (If Equipped)
• Remove any snow, ice or leaves from the air intake area at the base of the windshield. To aid in side window defogging/demisting in cold weather: 1. Select MIX. 2. Set the temperature control to maintain comfort. 3. Set the fan speed to HI Do not place objects on top of the instrument panel as these objects may become projectiles in a collision or sudden stop.
Page 52: Lights
Lights HEADLAMP CONTROL • The first position turns on the parking, tail, license plate and side marker lamps. • The outer position turns on the headlamps. Battery saver The battery saver will turn off the courtesy lamps in 10 minutes if a door is left open and the key is not in the ignition.
Page 53: Panel Dimmer Control
Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Lamp (DRL) system does not activate with your tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
Page 54: Aiming The Headlamps
Lights AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident the alignment of your headlamps should be checked by a qualified service technician. TURN SIGNAL CONTROL •...
Page 55: Bulb Replacement
Front and rear courtesy/reading lamps The dome portion of the lamp, the center light, can be turned on when the headlamp control is rotated fully counterclockwise or when any door is opened. The reading lamp portion, the two outer lights, can only be toggled on and off at the lamp.
Page 56 Lights Replacing headlamp bulbs (aerodynamic) 1. Make sure headlamp switch is in the OFF position and open the hood. 2. Push each clip tab toward the engine compartment and lift upward to the stop position, then remove the headlamp assembly. 3.
Page 57 Lights Replacing headlamp bulbs (low series) 1. Make sure headlamp switch is in the OFF position and open the hood. 2. Remove the two headlamp screws and bezel from the headlamp housing. 3. Remove the four headlamp bulb retaining screws and the retaining ring.
Page 58 Lights Replacing high-mount brakelamp bulbs The interior cargo lamp (if equipped), on vehicles without a rear headliner, will have to be removed from under the high-mount brakelamp assembly located inside the vehicle. Then: 1. Remove the two screws from the high-mount brakelamp assembly and lift the lamp from the vehicle.
Page 59 Lights Replacing tail lamp/turn/backup lamp bulbs 1. Turn the headlamp switch to the OFF position and then remove the four screws and the lamp assembly from vehicle. 2. Rotate bulb socket counterclockwise and remove from lamp assembly. 3. Carefully pull the bulb straight out of the socket and push in the new bulb.
Page 60: Driver Controls
Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. Windshield washer: Push the end of the stalk: •...
Page 61: Tilt Steering Wheel
Driver Controls TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheel release control toward you. 2. Move the steering wheel up or down until you find the desired location. 3. Release the steering wheel release control.
Page 62 Driver Controls 1. Place Velcro hook onto side of aftermarket transmitter opposite of actuator control. 2. Place the transmitter into storage compartment, control down. 3. Place the provided height adaptors onto the back of the GARAGE control as needed. 4. Press the GARAGE control to activate the transmitter.
Page 63 The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna. Magnetic or metallic objects placed in or on the vehicle may also affect compass accuracy. Adjustments may need to be made to the zone and calibration of the compass.
Page 64: Cell Phone Use
Driver Controls CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs. However, drivers must not compromise their own or others’ safety when using such equipment. Mobile Communications can enhance personal safety and security when appropriately used, particularly in emergency situations.
Page 65: Power Windows
POWER WINDOWS (IF EQUIPPED) When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in the proximity of the window openings. Press and hold the bottom part of the rocker switch to open the window.
Page 66 Driver Controls Telescoping mirror The spotter mirror has a swivel that allows it to tilt up and down, and also to tilt left and right to increase side and rear visibility. Fold-away mirrors The mirrors can be manually folded forward or backwards for narrow spaces like driving through an automatic car wash or backing out of a garage with the trailer tow mirror.
Page 67: Speed Control
SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a speed of 48 km/h (30 mph) or more without keeping your foot on the accelerator pedal. Speed control does not work at speeds below 48 km/h (30 mph). Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved.
Page 68 Driver Controls Increasing speed while using speed control There are two ways to set a higher speed: • Press and hold the SET ACCEL control until you get to the desired speed, then release the control. You can also use the SET ACCEL control to operate the Tap-Up function.
Page 69 Turning off speed control There are two ways to turn off the speed control: • Depress the brake pedal. This will not erase your vehicle’s previously set speed. • Press the speed control OFF control. Note: When you turn off the speed control or the ignition, your speed control set speed memory is erased.
Page 70: Locks And Security
Locks and Security KEYS The key operates all locks on your vehicle. In case of loss, replacement keys are available from your dealer. You should always carry a second key with you in a safe place in case you require it in an emergency. POWER DOOR LOCKS (IF EQUIPPED) Press U to unlock all doors and L to lock all doors.
Page 71 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The typical operating range for your remote entry transmitter is approximately 10 meters (33 feet). A decrease in operating range could be caused by: •...
Page 72 Locks and Security Sounding a panic alarm Press to activate the alarm. Press the control again, or turn the ignition to the 1 (ACCESSORY) or 4 (ON) position to deactivate the alarm. Note: The panic alarm will only operate when the ignition is in the 2 (LOCK) or 3 (OFF) position.
Page 73 Locks and Security Replacing lost remote entry transmitters If you would like to have your remote entry transmitter reprogrammed because you lost one, or would like to buy additional remote entry transmitters, you can either reprogram them yourself, or take all remote entry transmitters to your authorized dealer for reprogramming.
Page 74 Locks and Security Illuminated entry The interior lamps illuminate when the remote entry system is used to unlock the door(s) or sound the personal alarm. The illuminated entry system will turn off the interior lights if: • the ignition switch is turned to the 4 (ON) or 1 (ACCESSORY) position, or •...
Page 75: Seating And Safety Restraints
SEATING Notes: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
Page 76 Seating and Safety Restraints Pull lever up to adjust seatback. Using the manual lumbar support The lumbar support control is located on the inboard side of the driver’s seat. Turn the lumbar support control clockwise to increase firmness. Turn the lumbar support control counterclockwise to increase softness.
Page 77 Seating and Safety Restraints Press to raise or lower the rear portion of the seat cushion. Press the control to move the seat forward, backward, up or down. Quick release captains chair (7 passenger second row only) To remove the seat: 1.
Page 78 Seating and Safety Restraints Stow the tongue end of the detachable anchor. 2. Pull the seat latch handle, then pull the seat toward the right side of the vehicle to disengage four pins from the floor mount. 3. Remove the seat. To install the seat: Check to see that the seat and seatback is latched securely in position.
Page 79: Rear Seats
Seating and Safety Restraints REAR SEATS Accessing the 3rd, 4th and 5th row seats (if equipped) To make access to the 4th and 5th row seats easier, attach the 3rd and 4th row passenger side seat belts to the trim panel by using the snaps attached to the seat belt webbing and the trim panel.
Page 80 Seating and Safety Restraints 2. Pull the LH/RH seat latch handles, located under the seat, rearward to release the latch hook ends from the front strikers. 3. Move the seat rearward and lift the seats rear hooks away from the rear strikers prior to lifting the front hooks out from the front strikers.
Page 81: Safety Restraints
SAFETY RESTRAINTS Safety restraints precautions Always drive and ride with your seatback upright and the lap belt snug and low across the hips. To reduce the risk of injury, make sure children sit in the back seat where they can be properly restrained. Never let a passenger hold a child on his or her lap while the vehicle is moving.
Page 82 Seating and Safety Restraints Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. Combination lap and shoulder belts 1.
Page 83 When to use the automatic locking mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. This mode should be used any time a child safety seat is installed in a passenger front or outboard rear seating position (if equipped).
Page 84 Seating and Safety Restraints After any vehicle collision, the safety belt systems at all outboard seating positions (except the driver position, which does not have this feature) must be checked by a qualified technician to verify that the automatic locking retractor feature for child seats is still functioning properly.
Page 85 Front safety belt height adjustment Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. To adjust the shoulder belt height, push the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.
Page 86 Seating and Safety Restraints Shorten and fasten the belt when not in use. Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. Conditions of operation If...
Page 87 If... The driver’s safety belt is not buckled approximately 5 seconds after the safety belt warning light has turned off... The driver’s safety belt is buckled while the safety belt indicator light is illuminated and the safety belt warning chime is sounding... The driver’s safety belt is buckled before the ignition switch is turned to the ON...
Page 88 Seating and Safety Restraints Reasons given... “I was in a hurry” “Seat belts don’t work” “Traffic is light” “Belts wrinkle my clothes” “The people I’m with don’t wear belts” “I have an air bag” “I’d rather be thrown clear” Do not sit on top of a buckled safety belt to avoid the Belt Minder chime.
Page 89 Deactivating/activating the BeltMinder feature Read steps 1 - 5 thoroughly before proceeding with the deactivation/activation programming procedure. The BeltMinder feature can be deactivated/activated by performing the following procedure: Before following the procedure, make sure that: • the parking brake is set •...
Page 90 (if equipped), shoulder belt guide on seatback (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a collision. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
Page 91: Air Bags
AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries. Air bags DO NOT inflate slowly; there is a risk of injury from a deploying air bag.
Page 92 Do not attempt to service, repair, or modify the air bag supplemental restraint systems or its fuses. See your Ford or Lincoln Mercury dealer. Modifying or adding equipment to the front end of the vehicle...
Page 93 Children and air bags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision. Air bags can kill or injure a child in a child seat.
Page 94 Seating and Safety Restraints The air bags inflate and deflate rapidly upon activation. After air bag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder or sodium compounds which may irritate the skin and eyes, but none of the residue is toxic.
Page 95: Safety Restraints For Children
Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to Air bag readiness section in the Instrument Cluster chapter. Routine maintenance of the air bag is not required.
Page 96: Child Restraints
Seating and Safety Restraints Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries. Air bags DO NOT inflate slowly; there is a risk of injury from a deploying air bag.
Page 97 Do not attempt to service, repair, or modify the air bag supplemental restraint systems or its fuses. See your Ford or Lincoln Mercury dealer. Children and safety belts If the child is the proper size, restrain the child in a safety seat. Children who are too large for child safety seats (as specified by your child safety seat manufacturer) should always wear safety belts.
Page 98 Seating and Safety Restraints Booster seats should be used until you can answer YES to ALL of these questions: • Can the child sit all the way back against the vehicle seat back with knees bent comfortably at the edge of the seat without slouching? •...
Page 99: Safety Seats For Children
Both can be used in any vehicle in a seating position equipped with lap/shoulder belts if your child is over 40 lbs. The shoulder belt should cross the chest, resting snugly on the center of the shoulder. The lap belt should rest low and snug across the hips, never up high across the stomach.
Page 100 36 kg (80 pounds) using an upper torso harness and a belt-positioning booster. Ford recommends the use of a child safety seat having a top tether strap. Install the child safety seat in a seating position with LATCH and tether anchors.
Page 101 Installing child safety seats with combination lap and shoulder belts 1. Position the child safety seat in a seat with a combination lap and shoulder belt. An air bag can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active air bag.
Page 102 Seating and Safety Restraints 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until...
Page 103 7. Pull the lap belt portion across the child seat toward the buckle and pull up on the shoulder belt while pushing down with your knee on the child seat. 8. Allow the safety belt to retract to remove any slack in the belt. 9.
Page 104 Seating and Safety Restraints Because the last row of seats is not equipped with either child tether or LATCH anchors and is spaced closer to the row of seats in front, Do not use forward-facing or rear-facing child seats (other than belt-positioning boosters) in the last row. Air bags can kill or injure a child in a child seat.
Page 105 Seating and Safety Restraints 3. Route the child safety seat tether strap over the back of the front right-hand passenger seat as shown. 4. Clip the tether strap hook to the seat pedestal to the location shown. 5. Adjust the front right hand passenger seat to the full rearward position.
Page 106 Seating and Safety Restraints 6. Install the child safety seat tightly using the LATCH anchors or safety belts. Follow the instructions in this chapter. 7. Tighten the child safety seat tether strap according to the manufacturer’s instructions. Second row bucket seats (Chateau Quads) The tether strap can be attached directly to the tether bracket under the back edge of the seat cushion.
Page 107 Seating and Safety Restraints 3. Clip the tether strap hook to the seat pedestal at the location shown. 4. Install the child safety seat tightly using the LATCH anchors or safety belts. Follow the instructions in this chapter. 5. Tighten the child safety seat tether strap according to the manufacturer’s instructions.
Page 108 Seating and Safety Restraints 3. Clip the tether strap hook to the tether bracket mounted under rear rail of seat cushion frame. 4. Install the child safety seat tightly using the LATCH anchors or safety belts. Follow the instructions in this chapter. 5.
Page 109 Seating and Safety Restraints • Seven passenger wagon • Eight passenger wagon • Twelve passenger wagon • Fifteen passenger wagon represents LATCH anchors. represents tether strap anchors.
Page 110 Seating and Safety Restraints Never attach two LATCH child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death. The lower anchors for child seat installation are located at the rear section of the seat between the...
Page 111: Driving
STARTING Positions of the ignition 1. ACCESSORY, allows the electrical accessories such as the radio to operate while the engine is not running. 2. LOCK, locks the automatic transmission gearshift lever and allows key removal. 3. OFF, shuts off the engine and all accessories without locking the steering wheel.
Page 112 Driving Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Do not start your vehicle in a closed garage or in other enclosed areas.
Page 113 • Make sure the gearshift is in P (Park). • Turn the key to 4 (ON) without turning the key to 5 (START). Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. •...
Page 114: Brakes
Driving Note: If the engine does not start within five seconds on the first try, turn the key to 3 (OFF), wait 10 seconds and try again. If the engine still fails to start, press the accelerator to the floor and try again; this will allow the engine to crank with the fuel shut off in case the engine is flooded with fuel.
Page 115 keeping the brakes from locking. Noise from the ABS pump motor and brake pedal pulsation may be observed during ABS braking; this is normal and should be no reason for concern. ABS warning lamp The ABS lamp in the instrument cluster momentarily illuminates when the ignition is turned on.
Page 116: Traction-Lok Axle (If Equipped)
Driving The parking brake is not recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency. Since the parking brake applies only the rear brakes, the vehicle’s stopping distance will increase greatly and the handling of your vehicle will be adversely affected.
Page 117: Vehicle Stability And Handling
Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
Page 118: Transmission Operation
Driving AUTOMATIC TRANSMISSION OPERATION Brake-shift interlock This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the ON position unless brake pedal is depressed. If you cannot move the gearshift lever out of P (Park) with ignition in the ON position and the brake pedal depressed: 1.
Page 119 Understanding the gearshift positions of the 4–speed automatic transmission This vehicle is equipped with an adaptive Transmission Shift Strategy. Adaptive Shift strategy offers the optimal transmission operation and shift quality. When the vehicle’s battery has been disconnected for any type of service or repair, the transmission will need to relearn the normal shift strategy parameters, much like having to reset your radio stations when your vehicle battery has been disconnected.
Page 120 Driving N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. (Overdrive) The normal driving position for the best fuel economy. Transmission operates in gears one through four.
Page 121 • Selecting 2 (Second) at higher speeds will cause the transmission to downshift to second gear at the appropriate vehicle speed. 1 (First) • Provides maximum engine braking. • Allows upshifts by moving gearshift lever. • Will not downshift into 1 (First) at high speeds; allows for 1 (First) when vehicle reaches slower speeds.
Page 122 Driving Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. Understanding the shift positions of the 5–speed automatic transmission (if equipped - diesel engines only) P (Park)
Page 123 D (Drive) without Overdrive D (Drive) without Overdrive can be activated by pressing the transmission control switch (TCS) on the end of the gearshift lever. • This position allows for all forward gears except overdrive. • The OFF lamp on the gearshift lever is illuminated.
Page 124: Driving Through Water
Driving DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially if the depth is not known. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars).
Page 125: Vehicle Loading
VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance.
Page 126 Driving Exceeding the Safety Certification Label axle weight rating limits could result in substandard vehicle handling, performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. Note: For trailer towing information refer to Trailer towing found in this chapter or the RV and Trailer Towing Guide provided by your dealership.
Page 127 GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers –...
Page 128: Trailer Towing
Driving Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Special loading instructions for owners of pickup trucks and utility-type vehicles For important information regarding safe operation of this type of vehicle, see the Preparing to drive your vehicle section in this chapter.
Page 129 GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio E-150 Regular Van (6700 GVWR) 4.6L 3.55 5.4L 3.55 E-150 Regular Van (Crew) (6700 GVWR) 4.6L 3.55 5.4L 3.55 E-150 Regular Van (7000 GVWR) 4.6L 3.55 5.4L 3.55 E-150 Regular Wagon (7–passenger) (7000 GVWR) 4.6L 3.55 5.4L...
Page 130 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio E-250 Regular Van (Crew) (8600 GVWR) 4.6L 4.10 5.4L 3.73 E-250 Extended Van (7300 GVWR) 4.6L 3.73 E-250 Extended Van (8600 GVWR) 4.6L 4.10 5.4L 3.73 E-250 Extended Van (Crew) (8600 GVWR) 4.6L 4.10 5.4L...
Page 131 GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio E-350 Regular Van (Crew) (9500 GVWR) 5.4L 3.55 5.4L 4.10 6.8L 3.73 6.8L 4.10 E-350 Extended Van (9400 GVWR) 5.4L 3.55 5.4L 4.10 6.8L 3.73 6.8L 4.10 E-350 Extended Van (Crew) (9250 GVWR) 5.4L 4.10 6.8L...
Page 132 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio E-350 Regular Wagon (8–passenger) (8600 GVWR) 5.4L 3.73 E-350 Regular Wagon (8–passenger) (8700 GVWR) 6.8L 3.73 6.8L 4.10 E-350 Regular Wagon (12–passenger) (8700 GVWR) 5.4L 3.73 E-350 Regular Wagon (12–passenger) (8700 GVWR) 6.8L 3.73 6.8L...
Page 133 GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio E-350 Extended Wagon (15–passenger) (9300 GVWR) 6.8L 3.73 6.8L 4.10 E-350 Cutaway (138” wheelbase, single rear wheel) (9600 5.4L 4.10 6.8L 4.10 E-350 Cutaway (138” wheelbase, dual rear wheel) (10700 5.4L 4.10 6.8L...
Page 134 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio E-350 Chassis Cab (138” wheelbase, dual rear wheel) (10700 5.4L 4.10 6.8L 4.10 E-350 Stripped Chassis (158” wheelbase, dual rear wheel) 5.4L 4.10 6.8L 4.10 E-350 Chassis Cab (176” wheelbase, dual rear wheel) (11500 5.4L 4.10 6.8L...
Page 135 GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio E-350 Stripped Chassis (138” wheelbase) (10000 GVWR) 5.4L 4.10 6.8L 4.10 E-350 Stripped Chassis (158” wheelbase) (10000 GVWR) 5.4L 4.10 6.8L 4.10 E-350 Chassis Cab (158” wheelbase) (11000 GVWR) 5.4L 4.10 6.8L 4.10...
Page 136 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Rear Engine axle ratio Maximum trailer weight for all cutaway (E-350 and E-450) vehicles must be calculated by subtracting the weight of the vehicle (including incomplete vehicle weight and payload which includes second unit body weight, cargo and passengers) from the GCW.
Page 137 Safety chains Always connect the trailer’s safety chains to the frame or hook retainers of the vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agency gives to you.
Page 138 Driving • To eliminate excessive shifting, use a lower gear. This will also assist in transmission cooling. • Anticipate stops and brake gradually. When descending long, steep downhill grades, always use a lower gear to provide engine braking to save wear on brakes. Use Drive (Overdrive OFF) on moderately steep hills, Second (2) on steep hills, and First (1) on very steep hills.
Page 139: Recreational Towing
If a distance of 80 km (50 miles) or a speed of 56 km (35 mph) must be exceeded, the drive shaft will have to be removed. Ford recommends the driveshaft be removed/installed only by a qualified technician. See your local dealer for driveshaft removal/installation.
Page 140: Roadside Emergencies
Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week •...
Page 141: Roadside Coverage Beyond Basic Warranty
Roadside Emergencies Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Page 142 Roadside Emergencies Except for commercial stripped chassis vehicles, this switch is located in the front passenger’s footwell, by the kick panel. On commercial stripped chassis vehicles, this switch is located on a bracket above the brake pedal. To reset the switch: 1.
Page 143: Fuses And Relays
FUSES AND RELAYS Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating.
Page 144 Roadside Emergencies To remove a fuse use the fuse puller tool provided on the fuse panel cover. The fuses are coded as follows. Fuse/Relay Fuse Amp Location Rating Passenger Compartment Fuse Panel 4–Wheel Anti–lock Brake System (4WABS) module Remote Keyless Entry (RKE), O/D cancel, Low vacuum (Diesel engine only) Trip computer, Radio, Instrument illumination, Video Cassette Player...
Page 145 Fuse/Relay Fuse Amp Location Rating Roadside Emergencies Passenger Compartment Fuse Panel Brake-shift interlock, Speed control (gasoline engine only) Multi-function switch, Turn signals Radio capacitor(s), Ignition coil, Powertrain Control Module (PCM) diode, PCM power relay, Auxiliary PCM (APCM) (Diesel engine only) Wiper control module, Windshield wiper motor Main light switch, Park lamps, License...
Page 146 Roadside Emergencies Fuse/Relay Fuse Amp Location Rating 20A circuit breaker Passenger Compartment Fuse Panel — Not used Left headlamp (low beam) Cigar lighter, Diagnostics Radio — Not used Power point #4 (console) Headlamps (high beam indicator) Right headlamp (low beam) Power point #1 (instrument panel) Starter solenoid (gasoline engine only)/Start relay (diesel engine only)
Page 147 Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. Always disconnect the battery before servicing high current fuses. Always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and specifications chapter.
Page 148 Roadside Emergencies Fuse/Relay Location Fuse Amp Rating 10A* Daytime Running Lamps (DRL) module, A/C clutch 20A* Natural Gas Vehicle (NGV) tank solenoids (natural gas vehicle only) 15A* Horn relay Brake pressure switch 60A** Ignition switch, Fuse panel, Accessory delay 40A** Trailer battery charge relay 50A** Modified vehicle power...
Page 149 Fuse/Relay Location * Mini fuses ** Maxi fuses Relay modules Instrument panel relay module The instrument panel relay module is located behind the radio in the center of the instrument panel. Have a certified technician or your dealer service this module, if required. Roadside Emergencies Fuse Amp Rating...
Page 150 Roadside Emergencies The relays are coded as follows: Relay location Engine compartment relay module The engine compartment relay module is located in one of two places depending on which type of engine your vehicle is equipped with: • Gasoline engine: driver side of the engine compartment above the brake master cylinder.
Page 151: Changing A Flat Tire
Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
Page 152 Roadside Emergencies • Wet weather driving capability • All-Wheel Driving Capability (if applicable) • Load Leveling Adjustment (if applicable) When driving with the dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body •...
Page 153 Tire change procedure Preparing to change the tire To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
Page 154 Roadside Emergencies • non-chassis cab vehicles: jack is located in the rear right-hand side of the cargo area. • E-350 chassis cab vehicles(if equipped): jack is strapped to a bracket behind the driver’s seat.
Page 155 7. Use the tapered end of the lug nut wrench to unscrew wheel ornaments attached by retaining screws. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off. 8. Loosen the wheel nut by pulling up on the handle of the lug nut wrench about one-half turn (counterclockwise).
Page 156 Roadside Emergencies Rear axle jacking points - All models except E-350 Dual Rear Wheel (DRW) and E-450: Rear axle jacking points - E-350 Dual Rear Wheel (DRW) and E-450: Front axle jacking points: Place the jack under the pin on the front surface of the front axle.
Page 157 If your vehicle has single rear wheels, thread the lug nuts on the studs with the beveled face toward the wheel. If your vehicle has dual rear wheels, thread the two element swiveling lug nuts on the studs with the flange facing toward the wheel. 3.
Page 158 Bolt size E-150: 1/2–20 E-250, E-350 and E-450: 9/16–18 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Wheel lug nut torque* N•m lb-ft...
Page 159: Jump Starting
On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads. When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the...
Page 160 Roadside Emergencies Preparing your vehicle When the battery is disconnected or a new battery is installed, the transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This operation is considered normal and will not affect function or durability of the transmission.
Page 161 Roadside Emergencies 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery.
Page 162 Roadside Emergencies 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system. Do not use fuel lines, engine rocker covers or the intake manifold as grounding points. Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped.
Page 163 Roadside Emergencies Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2.
Page 164 Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
Page 165: Wrecker Towing
Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.
Page 166: Customer Assistance
Center at the number below. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.
Page 167 If you still have a complaint involving a warranty dispute, you may wish to contact the Dispute Settlement Board (U.S.). In some states (in the U.S.) you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also...
Page 168: Ford Extended Service Plan
5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.
Page 169 The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law. What kinds of cases does the Board review?
Page 170 • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor Company. • The names (if known) of all the people you contacted at the dealership(s).
Page 171 After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
Page 172: Getting Assistance Outside The U.s. And Canada
If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY...
Page 173: Ordering Additional Owner's Literature
Obtaining a French owner’s guide French Owner’s Guides can be obtained from your dealer or by writing to Ford Motor Company of Canada, Limited, Service Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y 4G3. IN CALIFORNIA (U.S. ONLY) California Civil Code Section 1793.2(d) requires that, if a manufacturer...
Page 174: Reporting Safety Defects (U.s. Only)
However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C.
Page 175: Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
Page 176: Paint Chips
Cleaning • Do not allow paint sealant to come in contact with the sliding door electrical contact switches. Paint sealant or other contaminants could interfere with the proper operation of the power locks or radio speakers. If necessary, clean the contacts with Motorcraft Bug and Tar Remover (ZC-42) to remove any sealant.
Page 177: Plastic (Non-Painted) Exterior Parts
• Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components. • Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. • Cover the highlighted areas to prevent water damage when cleaning the engine.
Page 178: Instrument Panel And Cluster Lens
Cleaning • Do not use abrasives, as they may cause scratches. • Do not use fuel, kerosene, or paint thinner to clean any parts. • Wiper blades can be cleaned with isopropyl (rubbing) alcohol or windshield washer solution. Be sure to replace wiper blades when they appear worn or do not function properly.
Page 179: Leather Seats (If Equipped)
FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
Page 180 Motorcraft Wheel and Tire Cleaner (ZC-37–A) Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523–WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3–A)
Page 181: Maintenance And Specifications
SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy location. • We provide a scheduled maintenance guide which makes tracking routine service easy. If your vehicle requires professional service, your dealership can provide the necessary parts and service.
Page 182: Opening The Hood
Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. HOOD 2. Go to the front of the vehicle and release the auxiliary latch that is located in the center top of the grill.
Page 183: Windshield Washer Fluid
In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16–A2. Refer to Lubricant specifications in this chapter. State or local regulations on volatile organic compounds may restrict the...
Page 184: Engine Oil
Maintenance and Specifications Washer fluids containing non-methanol antifreeze agents should be used only if they provide cold weather protection without damaging the vehicle’s paint finish, wiper blades or washer system. If you operate your vehicle in temperatures below 4.5° C (40° F), use washer fluid with antifreeze protection.
Page 185 • If the oil level is between the MIN and MAX marks, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below the MIN mark, add enough oil to raise the level within the MIN-MAX range. •...
Page 186 Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C153–H. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
Page 187: Battery
BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. However, for severe usage or in high temperature climates and only for frame mounted deep cycle auxiliary batteries, check the battery electrolyte level.
Page 188 Maintenance and Specifications When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
Page 189: Engine Coolant
If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal.
Page 190 Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the “cold fill level” or within the “cold fill range” as listed on the engine coolant reservoir (depending upon application).
Page 191 • Add Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7–A (U.S., except CA and OR), VC-7–B (CA and OR only), meeting Ford Specification WSS-M97B51–A1. Note: Use of Motorcraft Cooling System Stop Leak Pellets, VC-6, may darken the color of Motorcraft Premium Gold Engine Coolant from yellow to golden tan.
Page 192 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet...
Page 193 Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Refill capacities in this section.
Page 194 Maintenance and Specifications What you should know about fail-safe cooling (if equipped) If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain.
Page 195: What You Should Know About Automotive Fuels
Never remove the coolant reservoir cap while the engine is running or hot. 5. Re-start the engine and take your vehicle to a service facility. Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to a service facility as soon as possible.
Page 196 Maintenance and Specifications • Extinguish all smoking materials and any open flames before fueling your vehicle. • Always turn off the vehicle before fueling. • Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury.
Page 197 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
Page 198 Maintenance and Specifications Choosing the right fuel Use only UNLEADED FUEL. The use of leaded fuel is prohibited by law and could damage your vehicle. Do not use fuel containing methanol. It can damage critical fuel system components. Your vehicle was not designed to use fuel or fuel additives with metallic compounds, including manganese-based additives.
Page 199: Essentials Of Good Fuel Economy
Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality. Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components. If you have run out of fuel: •...
Page 200 Maintenance and Specifications amount of fuel in a full tank and a tank when the fuel gauge indicates empty. Empty reserve is the small amount of fuel remaining in the fuel tank after the fuel gauge indicates empty. The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range.
Page 201 economy under current driving conditions. Additionally, keeping records during summer and winter will show how temperature impacts fuel economy. In general, lower temperatures give lower fuel economy. Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy.
Page 202: Emission Control System
Maintenance and Specifications • Perform all regularly scheduled maintenance items. Follow the recommended maintenance schedule and owner maintenance checks found in your vehicle scheduled maintenance guide. Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed.
Page 203 Guide are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
Page 204 Maintenance and Specifications environment by ensuring that your vehicle continues to meet government emission standards. The OBD-II system also assists the service technician in properly servicing your vehicle. When the Check engine/Service engine soon light illuminates, the OBD-II system has detected a malfunction.
Page 205: Checking And Adding Power Steering Fluid
CHECKING AND ADDING POWER STEERING FLUID Check the power steering fluid. Refer to the scheduled maintenance guide for the service interval schedules. If adding fluid is necessary, use only MERCON ATF. Check the fluid level when it is at ambient temperature, 20° – 80° F (-7° –...
Page 206: Brake Fluid Reservoir
Maintenance and Specifications BRAKE FLUID RESERVOIR The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced. Fluid levels below the “MAX” line that do not trigger the brake system warning lamp are within the normal operating range, there is no need to add fluid.
Page 207 Maintenance and Specifications 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick. 6. Install the dipstick making sure it is fully seated in the filler tube. 7.
Page 208 Maintenance and Specifications Adjusting automatic transmission fluid levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Lubricant specifications section in this chapter. Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
Page 209: Air Filter(S)
Maintenance and Specifications Automatic transmission fluid filter (if equipped) The TorqShift automatic transmission is equipped with a serviceable external fluid filter mounted on the driver’s side of the transmission. Refer to the Scheduled Maintenance Guide for service intervals. To replace the transmission filter: 1.
Page 210: Information About Uniform Tire Quality Grading
Maintenance and Specifications Changing the air filter element 1. Disconnect the fresh air inlet tube from the radiator support. 2. Loosen the clamp that secures the two halves of the air filter housing together. 3. Carefully separate the two halves of the air filter housing.
Page 211 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it. Treadwear...
Page 212 Maintenance and Specifications Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.
Page 213: Information Contained On The Tire Sidewall
Maintenance and Specifications INFORMATION CONTAINED ON THE TIRE SIDEWALL Federal law requires tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
Page 214 Maintenance and Specifications 7. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure.
Page 215 sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. 11. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the tire label or the safety certification label, located on the B-Pillar or the driver’s door, for the correct tire pressure for your vehicle 12.
Page 216 Maintenance and Specifications Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information than those of “P” type tires; these differences are described below: 1. LT: Indicates a tire, designated by the Tire and Rim Association (T&RA), that is intended for service on light trucks.
Page 217: Tire Care
You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge.
Page 218 Maintenance and Specifications Use the recommended cold inflation pressure for optimum tire performance and wear. Under-inflation or over-inflation may cause uneven treadwear patterns. Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or blowout , with unexpected loss of vehicle control and increased risk of injury.
Page 219 6. Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak. 7. Check the sidewalls to make sure there are no gouges, cuts, bulges or other irregularities.
Page 220 Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by a qualified technician at a Ford or Lincoln/Mercury dealer. Front wheel drive (FWD) vehicles, and those with an independent rear suspension require alignment of all four wheels.
Page 221 • Front Wheel Drive (FWD) vehicles (front tires at top of diagram) • Rear Wheel Drive (RWD) vehicles/Four Wheel Drive (4WD) vehicles (front tires at top of diagram) Maintenance and Specifications...
Page 222 Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask a qualified technician at a Ford or Lincoln/Mercury dealership to check for and correct any wheel misalignment, tire imbalance or mechanical problem involved before tire rotation.
Page 223 Only use replacement tires and wheels that are the same size and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
Page 224: Snow Tires And Chains
Maintenance and Specifications Tire explosions can cause death, personal injury or property damage. Do not allow anyone to stand near, directly ahead or behind the spinning tire. Never spin the tires in excess of the 55 km/h (35 mph) point indicated on the speedometer.
Page 225: Motorcraft Part Numbers
Refer to the Scheduled Maintenance Guide for the appropriate intervals for changing the PCV valve. Replace the PCV valve with one that meets Ford material and design specifications for your vehicle, such as a Motorcraft or equivalent replacement part. The customer warranty may be void for any damage to the emissions system if such a PCV valve is not used.
Page 226: Refill Capacities
Maintenance and Specifications Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
Page 227 Fluid Ford Part Name Engine Motorcraft coolant-gasoline Premium Gold engine Engine Coolant (yellow-colored) Engine Refer to the Power Stroke Direct Injection Turbo coolant-diesel Diesel Owner’s Guide Supplement. engine Power steering Motorcraft fluid MERCON ATF Maintenance and Specifications Application 4.6L V8 engine 4.6L V8 engine...
Page 228 Maintenance and Specifications Fluid Ford Part Name Rear axle Motorcraft SAE 75W-90 Fuel Efficient High Performance Synthetic rear axle lubricant SAE 75W-140 Synthetic Rear Axle Lubricant SAE 90 Hypoid Gear Oil (axles shown are all limited slip) SAE 80W-90 Premium Rear...
Page 229 Fluid Ford Part Name Fuel tank Transmission Motorcraft fluid MERCON V Motorcraft MERCON Motorcraft MERCON SP Windshield Motorcraft washer fluid Premium Windshield Washer Concentrate Maintenance and Specifications Application All regular and extended length vans and wagons 138 inch wheelbase (except E-Super...
Page 230 Fill 6 mm to 14 mm (1/4 inch to 9/16 inch) below bottom of fill hole. Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent meeting Ford specification EST-M2C118–A, for complete refill of 8.8 inch and 9.75 inch Traction-Lok axles.
Page 231: Lubricant Specifications
“1 Row Radiator”. Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the requirements of Ford specification WSS-M2C153–H and the API Certification mark. LUBRICANT SPECIFICATIONS...
Page 232 Maintenance and Specifications Item Ford part name Lock cylinders Motorcraft Penetrating and Lock Lubricant Power steering Motorcraft fluid MERCON ATF Automatic Motorcraft transmission MERCON ATF (4R100) Automatic Motorcraft transmission MERCON V (4R70/75 E-W) Automatic Motorcraft transmission MERCON SP TorqShift (5–speed)
Page 233 Item Ford part name Dana M70HD SAE 75W-140 (M273HD) Synthetic Rear E-350 DSO Axle Lubricant Dana M60 (M248) E-250/350 DSO limited slip Dana Limited SAE 90 Hypoid Slip Axles Gear Oil M60 (M248) E-250/350 M70FF (M267FF) E-350 M70HD (M273HD) E-450...
Page 234: Engine Data
Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent meeting Ford specification EST-M2C118-A for complete refill of Visteon Traction-Lok rear axles. Add 237 ml (8 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A for complete refill of Dana Limited Slip rear axles.
Page 235: Vehicle Dimensions
VEHICLE DIMENSIONS Van/wagon models (1) Overall height (2) Track front/rear (3) Overall width (excluding mirrors) (4) Wheelbase (5) Overall length Maintenance and Specifications E-150 2050 mm (80.7 1763 (69.4)/1707 mm (67.2 in) 2014 mm (79.3 in) 3505 mm (138 in) Regular van, 5381 mm (211.8 in) Extended, 5889 mm (231.8 in) E-250...
Page 236 Maintenance and Specifications Cutaway/commercial stripped chassis models Dimension (1) Overall height (2) Track 1763 mm (69.4 in)/ (Front / 1 692 mm (66.6 in) Rear) Body style E-250 E-350 Refer to Body Builder for specifications. Cutaway 1763 mm (69.4 in)/SRW 1831 mm (72.1 in) —...
Page 237: Vehicle Identification Number
Wheelbase (5) Overall length VEHICLE IDENTIFICATION NUMBER Complete Ford built vehicles The vehicle identification number is attached to your vehicle in the following places: • On the metal tag attached to the top of the instrument panel on the driver’s side.
Page 238: Transmission/Transaxle Code Designations
Maintenance and Specifications Certification label for incomplete vehicles On completed derivations of incomplete vehicles, the certification label is affixed at a location determined by a subsequent stage manufacturer of the completed vehicle. In these cases the completed vehicle is manufactured in two or more stages by two or more separate manufacturers.
Page 239 Code PASSENGER CAR APPLICATION: Code Maintenance and Specifications Transmission Description Automatic 4–speed overdrive (4R70W) Automatic 4–speed overdrive (4R44E) Automatic 4–speed overdrive (4R100) Automatic 5–speed overdrive (5R55E) Electric One speed electric Automatic 5–speed overdrive (5R44E) Automatic 5–speed overdrive (5R55S) Transmission/Transaxle Description Front wheel drive manual transaxle 5–speed overdrive (MTX75) 5–speed overdrive (M5)
Page 240: Accessories
In addition, each accessory is made from high quality materials and meets or exceeds Ford’s rigorous engineering and safety specifications. Ford Motor Company will repair or...
Page 241 Accessories Splash guards Step bars Tonneau covers Truck caps Wheels Interior style Cell phone holders Consoles Electrochromatic compass/temperature interior mirrors Floor mats Interior trim kits Leather wrapped steering wheels Scuff plates Speed control Lifestyle Bedliners and bedmats Bed tents Bike racks Cargo organization and management Diamond plate accessories Engine block heaters and blankets...
Page 242 Accessories Peace of mind Airbag anti-theft locks First aid and safety kits Full vehicle covers Locking gas cap Navigation systems Remote start Vehicle security systems For maximum vehicle performance, keep the following information in mind when adding accessories or equipment to your vehicle: •...
Page 243: Index
Accessory delay ...65 Air bag supplemental restraint system ...91, 96 and child safety seats ...93 description ...91, 96 disposal ...95 driver air bag ...93 indicator light ...95 operation ...93 passenger air bag ...93 Air cleaner filter ...209–210, 225 Ambulance packages ...8 Antifreeze (see Engine coolant) ...189 Anti-lock brake system...
Page 244 ...189 refill capacities ...193, 226 specifications ...231, 234 Cruise control (see Speed control) ...67 Customer Assistance ...140 Ford accessories for your vehicle ...179 Ford Extended Service Plan ...168 Getting assistance outside the U.S. and Canada ...172 Getting roadside assistance ...140 Getting the service you need ..166...
Page 245 specifications ...231, 234 Exhaust fumes ...114 Fail safe cooling ...194 Fluid capacities ...226 Four-Wheel Drive vehicles preparing to drive your vehicle ...116 Fuel ...195 calculating fuel economy ...199 cap ...197 capacity ...226 choosing the right fuel ...198 comparisons with EPA fuel economy estimates ...202 detergent in fuel ...199 filling your vehicle with...
Page 246 Index Jump-starting your vehicle ...159 Keys positions of the ignition ...111 Lamps bulb replacement specifications chart ...55 daytime running light ...52 headlamps ...52 headlamps, flash to pass ...53 instrument panel, dimming ...53 interior lamps ...54 replacing bulbs ...55–59 Lane change indicator (see Turn signal) ...54 Lights, warning and indicator ...12 anti-lock brakes (ABS) ...115...
Page 247 Seat belts (see Safety restraints) ...81 Seats ...75 child safety seats ...99 front seats ...75 Servicing your vehicle ...181 Setting the clock AM/FM stereo ...18 AM/FM/CD ...22 AM/FM/In-dash 6 CD ...25 AM/FM/Tape ...19 Spare tire (see Changing the Tire) ...152 Spark plugs, specifications ...225, 234–235...
Page 248 Index Water, Driving through ...124 Windows power ...65 Windshield washer fluid and wipers ...60 checking and adding fluid ...183 replacing wiper blades ...60 Wrecker towing ...165...

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2004 e-series 2004 econoline

Ford AM/FM stereo Owner's Manual

Introduction

Instrument Cluster

Entertainment Systems

Climate Controls

Lights

Driver Controls

Locks and Security

Seating and Safety Restraints

Driving

Roadside Emergencies

Customer Assistance

Cleaning

Maintenance and Specifications

Accessories

Index

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Table of Contents

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