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Ford Automobile Owner's Manual

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  • Page 1: Table Of Contents

    Table of Contents Introduction Instrument Cluster Warning and control lights Gauges Entertainment Systems AM/FM stereo cassette with CD AM/FM stereo cassette AM/FM stereo with CD Climate Controls Heater only Manual heating and air conditioning Lights Headlamps Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Power windows...
  • Page 2 Table of Contents Seating and Safety Restraints Seating Safety restraints Air bags Child restraints Driving Starting Brakes Transmission operation Trailer towing Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing Customer Assistance Reporting safety defects (U.S.
  • Page 3 Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2002 Ford Motor Company...

  • Page 4: Introduction

    State of California to cause cancer and birth defects or other reproductive harm. CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle the greater the safety and pleasure you will derive from driving it.
  • Page 5 Introduction to such questions are contained in comments highlighted by the warning triangle symbol. These comments should be read and observed. Warning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind.
  • Page 6 Using your vehicle as an ambulance If your light truck is equipped with the Ford Ambulance Preparation Package, it may be utilized as an ambulance. Ford urges ambulance...
  • Page 7 Truck Body Builders Advisory Service 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance...

  • Page 8: Vehicle Symbol Glossary

    Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Air Bag-Front Air Bag-Side Child Seat Child Seat Installation Child Seat Lower Warning Anchor Child Seat Tether Brake System Anchor Brake Fluid -...
  • Page 9 Introduction Vehicle Symbol Glossary Power Windows Power Window Lockout Front/Rear Interior Luggage Child Safety Door Compartment Release Lock/Unlock Symbol Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, Battery Acid or Sparks Explosive Gas Fan Warning Maintain Correct Fluid...

  • Page 10: Instrument Cluster

    Instrument Cluster WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works.
  • Page 11 Instrument Cluster Brake reserve system warning BRAKE (if equipped): Illuminates to indicate normal Hydromax booster reserve system activation when the engine is OFF and the service brake pedal is applied. This light may also illuminate momentarily if the engine is running and the driver turns the steering wheel fully in one direction while braking.
  • Page 12 Instrument Cluster Speed control (if equipped): Illuminates when the speed control is activated. Turns off when the speed control system is deactivated. Oil pressure/Engine coolant: Illuminates when any of the following conditions has occurred: • The engine coolant temperature is high. •...

  • Page 13: Gauges

    Instrument Cluster GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
  • Page 14 Instrument Cluster Odometer: Registers the total kilometers (miles) of the vehicle. Trip odometer: Registers the kilometers (miles) of individual journeys. To reset, depress the control. Battery voltage gauge: Indicates the battery voltage when the ignition is in the ON position. If the pointer moves and stays outside the normal operating range (as indicated by arrows), have the...

  • Page 15: Entertainment Systems

    Entertainment Systems AM/FM STEREO 1. Seek: Press to find the next listenable station down/up the frequency band. 2. Tune: Press to manually adjust the radio frequency down/up. 3. AM/FM: Press to choose a AM/FM frequency band in radio mode. 4. Memory preset buttons: To set a station: Select frequency band AM/FM1/FM2;...
  • Page 16 Entertainment Systems 5. Power/volume: Press to turn ON/OFF; turn to increase or PUSH decrease volume levels. 6. Tone: Press TONE until the PUSH desired level — Bass, Treble, Fade TONE appears on the display. Turn the volume control to raise/lower the levels, or to move the audio sound from the right to left or the front to back (if equipped).

  • Page 17: Am/Fm Stereo Cassette

    Entertainment Systems AM/FM STEREO CASSETTE 14 15 16 17 VOL - PUSH ON BASS TREB FADE TAPE SEEK SIDE 1 - 2 SCAN TUNE 1. Balance: Press to shift sound to the left/right speakers. 2. Fade: Press to shift sound to the rear/front speakers.
  • Page 18 Entertainment Systems 4. Tape AMS: In tape mode, press TAPE and hold to activate Automatic Music Search (allows you to quickly locate the beginning of the tape selection being played or to skip to the next selection). Then, press REW (for the beginning of the current selection) or FF (to advance to the next selection).
  • Page 19 Entertainment Systems 11. Seek: Press and release for previous/next strong station, selection or track. 12. Power/volume: Press to turn ON/OFF; turn to increase or decrease volume levels. 13. AM/FM: Press to choose a frequency band in radio mode. 14. Bass: Press decrease/increase the bass output.
  • Page 20 Entertainment Systems PREMIUM AM/FM STEREO/CASSETTE/SINGLE CD 1. Power/volume: Press to turn ON/OFF; turn to increase/decrease volume. 2. Scan: Press to hear a brief SCAN sampling of all listenable stations, tape selections or CD tracks. Press again to stop. 3. CD Door: Insert a CD with the label side up.
  • Page 21 Entertainment Systems 4. Cassette door: Insert the cassette with the opening to the right. 5. Eject: Press to eject the cassette/CD. The radio will resume playing. 6. Tape: Press to start tape play. Press to stop tape during rewind/fast forward. CD: Press to start CD play.
  • Page 22 Entertainment Systems 10. Balance: Press BAL; then press to shift sound to the left/right speakers. Fade: Press FADE; then press to shift sound to the rear/front speakers. 11. Memory preset buttons: To set a station: Select frequency band AM/FM, tune to a station, press and hold a preset button until sound returns.
  • Page 23 Entertainment Systems 17. Rewind (REW): Press for a slow rewind, press and hold for a fast rewind. 18. Select (SEL): Use with Bass, Treble, Balance and Fade controls. 19. Bass: Press BASS; then press to decrease/increase the bass output. Treble: Press TREB; then press to decrease/increase the treble output.

  • Page 24: Am/Fm Stereo With Cd

    Entertainment Systems PREMIUM IN-DASH SIX CD SOUND SYSTEM DISC SHUF SCAN SEEK COMP TUNE MUTE LOAD BASS TREB FADE PUSH ON MENU 12 11 1. Seek: Press and release SEEK for previous/next strong station, or track of the current disc. 2.
  • Page 25 Entertainment Systems 6. Bass: Press BASS; then press to decrease/increase the bass output. Treble: Press TREB; then press to decrease/increase the treble output. 7. Select: Use with Bass, Treble, Balance and Fade controls to adjust levels. Use with MENU to set the clock and RDS function on/off.
  • Page 26 Entertainment Systems Autostore:Stores the six strongest stations without erasing your current presets. To activate, press and momentarily hold AM/FM. Autostore will flash in the display. The six strongest stations will fill the memory preset buttons for AM/FM1/FM2 if enough stations are available. If not, stations will be repeated.
  • Page 27 Entertainment Systems REAR SEAT ENTERTAINMENT SYSTEM (IF EQUIPPED) Quick Start — How to get going To operate the system: 1. Your AutoVision system is automatically activated when the vehicle ignition and the audio system are ON. 2. If a movie is desired, insert a VHS cassette into the VCP and the video should start playing.
  • Page 28 1 (877) 848–6434. Safety information Read all of the safety and operating instructions before operating the system and retain for future reference. Do not attempt to service, repair or modify the AutoVision System. See your Ford or Lincoln Mercury dealer.
  • Page 29 Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln Mercury could void user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 30 Entertainment Systems equipment off and on, the user is encouraged to consult the dealer or an experienced radio/TV technician for help. Care of the videocassette player (VCP) Environmental extremes Videocassette players subjected to harsh environmental conditions may be damaged or perform at less than maximum capability. To avoid these outcomes, avoid leaving the VCP: •...
  • Page 31 Entertainment Systems • When the vehicle’s cabin temperature is very low and then is heated quickly, or the humidity is very high within the vehicle, the inside of the windows most likely will be fogged. Under these conditions, the inside of the VCP most likely is dewed. •...
  • Page 32 Entertainment Systems Playback and format • The videocassette player of your AutoVision system can only be used in the “playback” mode. You are not able to record with your system. • The system plays standard videocassettes marked “VHS” (or “S-VHS). VCP protection circuits Tape protection circuit •...
  • Page 33 Entertainment Systems 2. POWER key Press to toggle between ON/OFF. When the power is ON, other keys (PLAY, FF, REW, STOP) will illuminate. 3. PLAY key Press to playback a videocassette tape. 4. REWIND/REVIEW button Press to enter the reverse picture mode when in PLAYBACK mode. If in STOP mode, the tape will rewind at a high speed.
  • Page 34 Entertainment Systems Remote control 1. POWER button Press to turn the videocassette player (VCP) ON or OFF. 2. ENCORE button Press to reverse the casssette for 5 seconds. Normal playback will then resume when in PLAYBACK mode. 3. STILL/ADVANCE (frame advance button) Press to temporarily suspend playback.
  • Page 35 Entertainment Systems 7. PLAY button Press to play the tape. 8. REW button Press to rewind the tape. 9. FF button Press to fast forward the tape. 10. STOP button Press to stop the tape. Battery replacement Batteries are supplied with the remote control unit. However, they are simply for operation check and will only work for a short time.
  • Page 36 Entertainment Systems If you will not be using the remote control for a considerably long time, remove the batteries. AutoVision controls The AutoVision controls allow the rear seat passengers to operate the radio, tape, CD or CD DJ(if equipped). Parental control Your AutoVision system allows you to have control over the rear seat controls.
  • Page 37 Entertainment Systems Adjusting the volume This control allows the rear seat passengers to adjust the volume level of the audio system. Press the + control to increase the volume. Press the — control to decrease the volume. From the AutoVision controls, the speaker volume cannot be set higher than the current volume radio setting.
  • Page 38 Entertainment Systems Speakers ON/OFF mode With the speakers ON, you can adjust the audio output to all system speakers — front and rear together (headphones are disabled in this mode). The rear seat passengers can not raise the volume of the system above the level on the front radio bezel.
  • Page 39 Entertainment Systems Memory preset control In radio mode, press the MEM (Memory) control successively to scroll through the memory presets in AM, FM1 or FM2. In CDDJ mode, press the MEM (Memory) control to select the next disc in the compact disc changer. Play will begin with the first track.
  • Page 40 Entertainment Systems Flip-down screens The screens rotate down to view and up into the housing to store when not in use. Ensure that the screens are latched into the housing when being stored. 1. 6.4” (diagonal) color liquid crystal display (LCD) screen. 2.
  • Page 41 Entertainment Systems Inserting/removing cassette Inserting cassette • Open the AutoVision console cover. • Insert the videocassette into the cassette compartment. Inserting a videocassette into the VCP automatically turns the power ON (the indicator lamp will illuminate) and the tape will begin playback. If the vehicle is traveling over rough terrain, it may be difficult to insert the cassette because the machine attempts to hold the cassette firmly to prevent vibration.
  • Page 42 Entertainment Systems 4. Press the STOP control to stop playback or press EJECT to remove the cassette. Fast-forward or rewind (no picture) 1. Press the FF/REW control on the VCP. 2. Press the STOP control to stop or press EJECT to remove the cassette.
  • Page 43 Entertainment Systems Auxiliary input jacks The auxiliary input jacks on the AutoVision control panel accepts video and audio connectors for all standard video games (Nintendo , PlayStation , etc.) Other compatible devices such as DVD players, camcorders and portable CD players can also be connected to the auxiliary jacks.
  • Page 44 Entertainment Systems Video source selection The MEDIA control determines which video (VCP or Auxiliary input) is seen on the AutoVision screen. When the vehicle ignition is ON and the system is not in VCP mode, the AutoVision selects the Auxiliary input as the video source.
  • Page 45 Entertainment Systems The following are some possible messages that may illuminate on your LED display and their meanings. Illuminates when there is a videocassette in the system during power off. Illuminates when there is a videocassette in the system during power on.
  • Page 46 Entertainment Systems Illuminates when the videocassette is in STIL (pause) mode. Illuminates when the videocassette is in PLAY mode. Illuminates when the videocassette is in REV (review) mode. Illuminates when the videocassette is in CUE mode. Flashes separately when the videocassette is in ENCORE mode.
  • Page 47 Entertainment Systems In-home use Your AutoVision system is UL registered for in-home use. This system has the unique feature of also being completely portable and able to be used in your home. To remove your AutoVision system from your vehicle, depress the lever on the center console labeled VCP RELEASE.
  • Page 48 Entertainment Systems 1. VIDEO IN Connect this terminal to the AUDIO OUT terminal of your other apparatus (DVD, game machine, etc.). 2. AUDIO IN LR Connect these terminal(s) to the AUDIO OUT terminals of your other apparatus (DVD, game machine, etc.). Plug headphones into these jacks.
  • Page 49 Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.

  • Page 50: Climate Controls

    Climate Controls HEATER ONLY SYSTEM (IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in the vehicle. 2. Air flow selections: Controls the direction of the airflow in the vehicle. See the following for a brief description on each control. 3.

  • Page 51: Manual Heating And Air Conditioning

    Climate Controls 3. Set the fan speed to HI 4. Direct the outer instrument panel vents towards the side windows To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. Do not place objects on top of the instrument panel as these objects may become projectiles in a collision or sudden stop.
  • Page 52 Climate Controls • Under normal weather conditions, do not leave the air flow selector in MAX A/C or OFF when the vehicle is parked. This allows the vehicle to “breathe” using the outside air inlet vents. • Do not put objects under the front seats that will interfere with the airflow to the back seats.

  • Page 53: Lights

    Lights HEADLAMP CONTROL • The first position turns on the parking, tail, license plate and side marker lamps. • The outer position turns on the headlamps. Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: •...

  • Page 54: Turn Signal Control

    Lights Flash to pass Pull toward you slightly to activate and release to deactivate. PANEL DIMMER CONTROL To adjust the brightness of the instrument panel, rotate the dimmer control clockwise/counterclockwise when the headlamp control is in the parking lamp or low-beam position. To turn on the interior lamps, rotate the dimmer control fully counterclockwise...

  • Page 55: Bulb Replacement

    Lights INTERIOR LAMPS Cargo and dome lamps with rear headliner Rear cargo lamps equipped with an ON/OFF/DOOR control will light when: • doors are closed and the control is in the ON position • control is in the DOOR position and any door is open •...
  • Page 56 Lights “E” for Europe to assure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb burn time. Function Number of Trade number bulbs Headlamps (low series)
  • Page 57 Lights 3. Disconnect the electrical connector from the bulb by pulling rearward. 4. Remove the bulb retaining ring by rotating it counterclockwise, and slide the ring off the plastic base. 5. Pull the bulb straight out. Handle a halogen headlamp bulb carefully and keep out of children’s reach.
  • Page 58 Lights 3. Remove the four headlamp bulb retaining screws and the retaining ring. 4. Remove the headlamp. 5. Disconnect the electrical connector from the bulb and remove the bulb. To install the new bulb, follow the removal procedures in reverse order. Replacing front parking lamp/turn signal bulbs 1.
  • Page 59 Lights Replacing high-mount brakelamp bulbs The interior cargo lamp (if equipped), on vehicles without a rear headliner, will have to be removed from under the high-mount brakelamp assembly located inside the vehicle. Then: 1. Remove the two screws from the high-mount brakelamp assembly and lift the lamp from the vehicle.
  • Page 60 Lights Replacing tail lamp/turn/backup lamp bulbs 1. Turn the headlamp switch to the OFF position and then remove the four screws and the lamp assembly from vehicle. 2. Rotate bulb socket counterclockwise and remove from lamp assembly. 3. Carefully pull the bulb straight out of the socket and push in the new bulb.

  • Page 61: Driver Controls

    Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. Windshield washer: Push the end of the stalk: •...
  • Page 62 Driver Controls TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheel release control toward you. 2. Move the steering wheel up or down until you find the desired location. 3. Release the steering wheel release control.
  • Page 63 Driver Controls Installing a garage door opener (if equipped) The storage compartment can be converted to accommodate a variety of aftermarket garage door openers: 1. Remove the storage clip from the door. 2. Place Velcro hook onto side of aftermarket transmitter opposite of actuator control.
  • Page 64 Driver Controls Compass The compass display is contained in the overhead console. The vehicle heading is displayed as one of N, NE, E, SE, S, SW, W and NW. The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna.
  • Page 65 Driver Controls • Drive the vehicle slowly (less than 5 km/h [3 mph]) in circles until CAL indicator turns off in about 2–3 complete circles. • The compass is now calibrated. CELL PHONE USE The use of Mobile Communications Equipment has become increasingly important in the conduct of business and personal affairs.

  • Page 66: Power Windows

    Driver Controls POWER WINDOWS (IF EQUIPPED) Press and hold the bottom part of the rocker switch to open the window. Press and hold the top part of the rocker switch to close the window. POWER SIDE VIEW MIRRORS (IF EQUIPPED) To adjust your mirrors 1.

  • Page 67: Speed Control (Cruise Control)

    Driver Controls Fold-away mirrors Fold the side mirrors in carefully when driving through a narrow space, like an automatic car wash. The telescoping feature (if equipped) allows the mirror to extend approximately 76 mm (3 inches). SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a speed of 48 km/h (30 mph) or more without keeping your foot on the pedal.
  • Page 68 Driver Controls 3. Press the SET ACCEL control and release it. 4. Take your foot off the accelerator pedal. 5. The indicator light on the instrument cluster will turn on. Note: • Vehicle speed may vary momentarily when driving up and down a steep hill.
  • Page 69 Driver Controls Reducing speed while using speed control There are two ways to reduce a set speed: • Press and hold the COAST control until you get to the desired speed, then release the control. You can also use the COAST control to operate the Tap-Down function.
  • Page 70 Driver Controls LUGGAGE RACK (IF EQUIPPED) Load the luggage as far back as safely possible on the rack without exceeding the gross vehicle weight rating (GVWR) or the gross axle weight rating (GAWR). Use tie down loops to secure the load. Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity.

  • Page 71: Locks And Security

    Locks and Security KEYS The key operates all locks on your vehicle. In case of loss, replacement keys are available from your dealer. You should always carry a second key with you in a safe place in case you require it in an emergency. POWER DOOR LOCKS (IF EQUIPPED) Press U to unlock all doors and L to lock all doors.
  • Page 72 Locks and Security REMOTE ENTRY SYSTEM (IF EQUIPPED) This device complies with part 15 of the FCC rules and with RS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 73 Locks and Security Replacing the battery The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. The typical operating range for your remote entry transmitter is approximately 10 meters (33 feet). A decrease in the operating range could be caused by: •...
  • Page 74 Locks and Security To reprogram the remote entry transmitters: 1. Ensure the vehicle is electronically unlocked. 2. Put the key in the ignition. 3. Turn the key from the LOCK position to OFF. 4. Cycle, eight times, rapidly (within 10 seconds) between the OFF position and ON. Note: The eighth turn must end in the ON position.

  • Page 75: Seating And Safety Restraints

    Seating and Safety Restraints SEATING Notes: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop.
  • Page 76 Seating and Safety Restraints Pull lever up to adjust seatback. Using the manual lumbar support The lumbar support control is located on the inboard side of the driver’s seat. Turn the lumbar support control clockwise to increase firmness. Turn the lumbar support control counterclockwise to increase softness.
  • Page 77 Seating and Safety Restraints Press to raise or lower the rear portion of the seat cushion. Press the control to move the seat forward, backward, up or down. Quick release captains chair To remove the seat: 1. Disengage the lap/shoulder belt from the seat by inserting a key or small screwdriver into the slot in the detachable anchor and lifting...
  • Page 78 Seating and Safety Restraints Stow the tongue end of the detachable anchor. 2. Pull the seat latch handle, then pull the seat toward the right side of the vehicle to disengage four pins from the floor mount. 3. Remove the seat. To install the seat: Check to see that the seat and seatback is latched securely in position.
  • Page 79 Seating and Safety Restraints ACCESSING THE 3RD, 4TH AND 5TH ROW SEATS (IF EQUIPPED) To make access to the 4th and 5th row seats easier, attach the 3rd and 4th row passenger side seat belts to the trim panel by using the snaps attached to the seat belt webbing and the trim panel.

  • Page 80: Safety Restraints

    Seating and Safety Restraints 2. Pull the LH/RH seat latch handles, located under the seat, rearward to release the latch hook ends from the front strikers. 3. Move the seat rearward and lift the seats rear hooks away from the rear strikers prior to lifting the front hooks out from the front strikers.
  • Page 81 Seating and Safety Restraints To reduce the risk of injury, make sure children sit where they can be properly restrained. Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision.
  • Page 82 Seating and Safety Restraints Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 83 Seating and Safety Restraints When to use the automatic locking mode In this mode, the shoulder belt is automatically pre-locked. The belt will still retract to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver safety belt. This mode should be used any time a child safety seat is installed in a passenger front or outboard rear seating position (if equipped).
  • Page 84 Seating and Safety Restraints How to disengage the automatic locking mode Disconnect the combination lap/shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. After any vehicle collision, the safety belt systems at all outboard seating positions (except the driver position, which does not have this feature) must be checked by a qualified technician to verify that the automatic locking retractor feature for child seats is still...
  • Page 85 Seating and Safety Restraints Front safety belt height adjustment Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. To adjust the shoulder belt height, push the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place.
  • Page 86 Seating and Safety Restraints Shorten and fasten the belt when not in use. Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. Conditions of operation If...
  • Page 87 Seating and Safety Restraints If... Then... The driver’s safety belt is not The BeltMinder feature is activated - buckled approximately 5 the safety belt warning light seconds after the safety belt illuminates and the warning chime warning light has turned off... sounds for 6 seconds every 30 seconds, repeating for approximately 5 minutes or until safety belt is...
  • Page 88 Seating and Safety Restraints Reasons given... Consider... “I was in a hurry” Prime time for an accident. BeltMinder reminds us to take a few seconds to buckle up. “Seat belts don’t work” Safety belts, when used properly, reduce risk of death to front seat occupants by 45% in cars, and by 60% in light trucks.
  • Page 89 Seating and Safety Restraints Deactivating/activating the BeltMinder feature Read steps 1 - 9 thoroughly before proceeding with the deactivation/activation programming procedure. The BeltMinder feature can be deactivated/activated by performing the following procedure: Before following the procedure, make sure that: • the parking brake is set •...
  • Page 90 (if equipped), shoulder belt guide on seatback (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a collision. Ford Motor Company recommends that all safety belt assemblies used in vehicles involved in a collision be replaced.

  • Page 91: Air Bags

    Seating and Safety Restraints AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS) Important SRS precautions The SRS is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries. Air bags DO NOT inflate slowly; there is a risk of injury from a deploying air bag.
  • Page 92 Do not attempt to service, repair, or modify the air bag supplemental restraint systems or its fuses. See your Ford or Lincoln Mercury dealer. Modifying or adding equipment to the front end of the vehicle...
  • Page 93 Seating and Safety Restraints Children and air bags Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a collision.
  • Page 94 Seating and Safety Restraints The air bags inflate and deflate rapidly upon activation. After air bag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder or sodium compounds which may irritate the skin and eyes, but none of the residue is toxic.

  • Page 95: Child Restraints

    Seating and Safety Restraints Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to Air bag readiness section in the Instrument cluster chapter. Routine maintenance of the air bag is not required.
  • Page 96 • forward-facing child safety seats can be used in the center of the three-passenger 2nd row bench seat only if a top tether strap is used; • Ford recommends placing forward-facing safety seats in the 2nd row and using top tether straps for added protection.
  • Page 97 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably.
  • Page 98 Seating and Safety Restraints Types of booster seats There are two types of belt-positioning booster seats: • Those that are backless. If your backless booster seat has a removable shield, remove the shield and use the lap/shoulder belt. If a seating position has a low seat back and no head restraint, a backless booster seat may place your child’s head (top...
  • Page 99 Seating and Safety Restraints The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child’s head hitting a hard surface in a collision. For this reason, you should never use a booster seat with a lap belt only. It is best to use a booster seat with lap/shoulder belts in the back seat- the safest place for children to ride.
  • Page 100 (passenger side front and outboard rear seating positions) (if equipped). Ford recommends the use of a child safety seat having a top tether strap. Install the child safety seat in a seating position which is capable of providing a tether anchorage. For more information on top tether straps, refer to Attaching safety seats with tether straps.
  • Page 101 Seating and Safety Restraints Installing child safety seats with combination lap and shoulder belts 1. Position the child safety seat in a seat with a combination lap and shoulder belt. An air bag can kill or injure a child in a child seat. If you must use a forward-facing child seat in the front seat, move seat all the way back.
  • Page 102 Seating and Safety Restraints 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until...
  • Page 103 Seating and Safety Restraints 7. Pull the lap belt portion across the child seat toward the buckle and pull up on the shoulder belt while pushing down with your knee on the child seat. 8. Allow the safety belt to retract to remove any slack in the belt.
  • Page 104 Seating and Safety Restraints Air bags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active air bag. If you must use a forward-facing child seat in the front seat, move the seat all the way back.
  • Page 105 Seating and Safety Restraints 4. Clip the tether strap hook to the seat pedestal to the location shown. 5. Adjust the front right hand passenger seat to the full rearward position. 6. Refer to the instructions in this section under Installing child safety seats in combination lap and shoulder belt seating positions to secure the child safety seat.
  • Page 106 Seating and Safety Restraints Second row bucket seats (Chateau Quads) The tether strap can be attached directly to the tether bracket under the back edge of the seat cushion. 1. Position the child safety seat on the second row left hand or right hand bucket seat.
  • Page 107 Seating and Safety Restraints Second, Third and Fourth row three passenger bench seats The tether strap can be attached directly to the tether bracket provided under the back edge of the seat cushion. 1. For second row 3–Passenger bench seat, place the child safety seat on the left hand outboard position, the center position, or the right hand outboard position as desired.
  • Page 108 Seating and Safety Restraints 5. Tighten the child safety seat tether strap according to the manufacturer’s instructions. For additional important safety information on the proper use of seat belts, child seats and infant seats, please read the entire Seating and Safety Restraints chapter in this Owner’s Guide.
  • Page 109 Seating and Safety Restraints • Eight passenger wagon • Twelve passenger wagon • Fifteen passenger wagon represents LATCH anchors. represents tether strap anchors. Never attach two LATCH child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injury or death.
  • Page 110 Seating and Safety Restraints The lower anchors for child seat installation are located at the rear section of the seat between the cushion and seat back. Follow the child seat manufacturer’s instructions to properly install a child seat with LATCH attachments. Attach LATCH lower attachments of the child seat only to the anchors shown.

  • Page 111: Driving

    Driving STARTING Positions of the ignition 1. ACCESSORY, allows the electrical accessories such as the radio to operate while the engine is not running. 2. LOCK, locks the automatic transmission gearshift lever and allows key removal. 3. OFF, shuts off the engine and all accessories without locking the steering wheel.
  • Page 112 Driving Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Do not start your vehicle in a closed garage or in other enclosed areas.
  • Page 113 Driving • Turn the key to 4 (ON) without turning the key to 5 (START). Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. • If the driver’s safety belt is fastened, the light may not illuminate.

  • Page 114: Brakes

    Driving Using the engine block heater (if equipped) Use of an engine block heater is strongly recommended if you live in a region where temperatures reach -23° C (-10° F) or below. For best results, plug the heater in at least three hours before starting the vehicle. The heater can be plugged in the night before starting the vehicle.
  • Page 115 Driving Even when the ABS is disabled, normal braking is still effective. (If your BRAKE warning lamp illuminates with the parking brake released, have your brake system serviced immediately.) Using ABS When hard braking is required, apply continuous force on the brake pedal;...
  • Page 116 Driving If the steering wanders or pulls, check for: • an underinflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper steering alignment TRACTION-LOK AXLE (IF EQUIPPED) This axle provides added traction on slippery surfaces, particularly when one wheel is on a poor traction surface.

  • Page 117: Transmission Operation

    Driving Loaded vehicles, with a higher center of gravity, may handle differently than unloaded vehicles. Extra precautions, such as slower speeds and increased stopping distance, should be taken when driving a heavily loaded vehicle. VEHICLE STABILITY AND HANDLING The risk of a rollover crash increases as the number of people and load in the vehicle increase.
  • Page 118 Driving In the ignition OFF position, the automatic transmission shift lever can be moved from the P (Park) position without the brake pedal depressed. To avoid unwanted vehicle movement, always set the parking brake. 3. Start the vehicle. If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly.
  • Page 119 Driving To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and remove the key whenever you leave your vehicle.
  • Page 120 Driving 2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slippery roads. • To return to (Overdrive), move the gearshift lever into the (Overdrive) position. • Selecting 2 (Second) at higher speeds will cause the transmission to downshift to second gear at the appropriate vehicle speed.
  • Page 121 Driving • It often may be less risky to strike small objects, such as highway reflectors, with minor damage to your vehicle rather than attempt a sudden return to the pavement which could cause the vehicle to slide sideways out of control or roll over. Remember, your safety and the safety of others should be your primary concern.
  • Page 122 Driving EMERGENCY MANEUVERS • In an unavoidable emergency situation where a sudden sharp turn must be made, remember to avoid “over-driving” your vehicle, i.e., turn the steering wheel only as rapidly and as far as required to avoid the emergency. Excessive steering will result in less vehicle control, not more.
  • Page 123 Driving • GVWR (Gross Vehicle Weight Rating): Maximum allowable total weight of the base vehicle, occupants, optional equipment and cargo. The GVWR is specific to each vehicle and is listed on the Safety Certification Label on the driver’s door pillar. •...

  • Page 124: Trailer Towing

    Driving Do not use replacement tires with lower load carrying capacities than the originals because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the originals do not increase the GVWR and GAWR limitations. Special loading instructions for owners of pickup trucks and utility-type vehicles For important information regarding safe operation of this type...
  • Page 125 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-150 Regular Van (6700 GVWR) 4536 4.2L 3.55 2268 (5000) 5.52 (60) (10000) 5216...
  • Page 126 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-250 Regular Van (7200 GVWR) 4763 4.2L 3.73 2313 (5100) 5.52 (60) (10500) E-250 Regular Van (Conversion) (7900 GVWR)
  • Page 127 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-250 Extended Van (Crew) (8600 GVWR) 4990 4.2L 4.10 2449 (5400) 5.52 (60) (11000) 5897...
  • Page 128 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) 6804 6.8L 3.73 4082 (9000) 5.52 (60) (15000) 8391 6.8L 4.10 4536 (10000) 5.52 (60)
  • Page 129 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-350 Extended Wagon (12 passenger) (9300 GVWR) 5443 5.4L 3.55 2585 (5700) 5.52 (60) (12000)
  • Page 130 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-350 Cutaway (138” wheelbase, dual rear wheel) (10700 GVWR) 5897 5.4L 4.10 3583 (7900)
  • Page 131 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-350 Chassis Cab (158” wheelbase, dual rear wheel) (11500 GVWR) 5897 5.4L 4.10...
  • Page 132 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-350 Stripped Chassis (138” wheelbase) (10000 GVWR) 5897 5.4L 4.10 3856 (8500) 5.52 (60) (13000)
  • Page 133 Driving GCWR (Gross Combined Weight Rating)/Trailer Weights Maximum Maximum Rear Maximum Loaded frontal area of Engine axle GCWR - kg Trailer Weight trailer - m ratio (lbs.) - kg (lbs.) E-550 (all wheelbases, all GVWRs) 9072 6.8L 4.88 4536 (10000) 5.52 (60) (20000) * Maximum trailer weight for all cutaway (E-350 and E-450) vehicles...
  • Page 134 Driving Preparing to tow Use the proper equipment for towing a trailer and make sure it is properly attached to your vehicle. See your dealer or a reliable trailer dealer if you require assistance. Hitches Do not use or install hitches that clamp onto the bumper or to the axle. Underbody hitches are acceptable if installed properly.
  • Page 135 Driving If it is necessary to relocate the trailer hitch ball position, a frame-mounted trailer hitch must be installed. Driving while you tow When towing a trailer: • Turn off the speed control. The speed control may shut off automatically when you are towing on long, steep grades. •...
  • Page 136 If a distance of 80 km (50 miles) or a speed of 56 km (35 mph) must be exceeded, the drive shaft will have to be removed. Ford recommends the driveshaft be removed/installed only by a qualified technician. See your local dealer for driveshaft removal/installation.

  • Page 137: Roadside Emergencies

    Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week •...

  • Page 138: Hazard Flasher Switch

    Roadside Emergencies Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.

  • Page 139: Fuel Pump Shut-Off Switch

    Roadside Emergencies FUEL FUEL PUMP SHUT-OFF SWITCH RESET This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may have been activated.

  • Page 140: Fuses And Relays

    Roadside Emergencies On commmercial stripped chassis vehicles, this switch is located on a bracket above the brake pedal. To reset the switch: 1. Turn the ignition OFF. 2. Check the fuel system for leaks. 3. If no leaks are apparent, reset the switch by pushing in on the reset button.
  • Page 141 Roadside Emergencies Standard fuse amperage rating and color COLOR Cartridge Fuse Mini Standard Maxi Fuse link maxi rating fuses fuses fuses cartridge fuses Grey Grey — — — Violet Violet — — — Pink Pink — — — — — —...
  • Page 142 Roadside Emergencies The fuses are coded as follows. Fuse/Relay Fuse Amp Passenger Compartment Fuse Location Rating Panel Description 4WABS module Brake warning lamp, Instrument cluster, Warning chime, 4WABS relay, Warning indicators, Low vacuum warning switch (Diesel only) Main light switch, RKE module, Radio, Instrument illumination, VCP and video screens, Overhead console Power locks w/RKE, Illuminated...
  • Page 143 Roadside Emergencies Fuse/Relay Fuse Amp Passenger Compartment Fuse Location Rating Panel Description Brake shift interlock, Speed control, DRL module Multi-function switch, Turn signals Radio capacitor(s), Ignition coil, PCM diode, PCM power relay, Fuel heater (Diesel only), Glow plug relay (Diesel only) Wiper control module, Windshield wiper motor...
  • Page 144 Roadside Emergencies Fuse/Relay Fuse Amp Passenger Compartment Fuse Location Rating Panel Description — Not used Radio Power plug — Not used Headlamps (high beam indicator), DRL10A Right Headlamp (Low Beam), DRL Power mirrors Power point #2 Transmission Range (TR) sensor RKE module (Cluster, A/C, Illumination, Radio), Steering column assembly...
  • Page 145 Roadside Emergencies If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and specifications chapter. The high-current fuses are coded as follows. Fuse/Relay Fuse Amp Power Distribution Box Location Rating Description — Not used —...
  • Page 146 Roadside Emergencies Fuse/Relay Fuse Amp Power Distribution Box Location Rating Description 30A** IDM relay (Diesel only) 60A** Engine compartment fuses 25, 27 50A** Blower motor relay (blower motor) 30A** Trailer running lamps relay, Trailer backup lamps relay 40A** Main light switch, Daytime Running Lights (DRL) 50A** Auxiliary blower motor relay...

  • Page 147: Changing Tires

    Roadside Emergencies Fuse/Relay Fuse Amp Power Distribution Box Location Rating Description — Horn relay — Fuel pump relay * Mini fuses ** Maxi fuses Relays Relays are located in the power distribution box and should be replaced by qualified technicians. CHANGING A FLAT TIRE If you get a flat tire while driving: •...
  • Page 148 Roadside Emergencies 3. Remove the jack handle from the right side compartment and insert the tip of the jack handle through the access hole and into the tube. 4. Turn the jack handle counterclockwise until the cable is slack and the tire can be slid from under the vehicle.
  • Page 149 Roadside Emergencies 5. Block the wheel that is diagonally opposite the tire you are changing. On E-450 vehicles, the parking brake is on the transmission. Therefore, the vehicle will not be prevented from moving when a rear wheel is lifted, even if the parking brake is applied. Be sure to block both directions of the wheel that is diagonally opposite to the wheel that is being lifted.
  • Page 150 Roadside Emergencies • chassis cab vehicles: jack is strapped to a bracket behind the driver’s seat. 7. Use the tapered end of the lug nut wrench to unscrew wheel ornaments attached by retaining screws. Remove any wheel trim. Insert the tapered end of the lug nut wrench behind wheel covers or hubcaps and twist off.
  • Page 151 Roadside Emergencies • Never use the front or rear differential as a jacking point. Rear axle jacking points - All models except E-450 and E-550: Rear axle jacking points - E-450 and E-550:...
  • Page 152 Roadside Emergencies Front axle jacking points - All models except E-550: • All models except E-550 Place the jack under the pin on the front surface of the front axle. Do not place the jack under or on the steering linkage. •...
  • Page 153 Roadside Emergencies 3. Use the lug nut wrench to screw the lug nut snugly against the wheel. 4. Lower the vehicle by turning the jack handle counterclockwise. 5. Remove the jack and fully tighten the lug nuts in the following pattern: •...
  • Page 154 * Torque specifications are for nut and bolt threads free of dirt and rust. Do not use oil or grease on threads (E-550 vehicles, refer to following Note). Use only Ford recommended replacement fasteners. Note: For E-550 vehicles, on all...

  • Page 155: Jump Starting

    Roadside Emergencies 5. Repeat this tightness check procedure when servicing the spare tire pressure (every six months, per scheduled maintenance guide), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bumper drive tube with the spare tire lock key (if equipped) and jack handle.
  • Page 156 Roadside Emergencies Connecting the jumper cables 1. Connect the positive (+) booster cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
  • Page 157 Roadside Emergencies 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
  • Page 158 Roadside Emergencies Removing the jumper cables Remove the jumper cables in the reverse order that they were connected. 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2.
  • Page 159 Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.

  • Page 160: Wrecker Towing

    For towing, contact a professional towing service or your roadside assistance center. Ford recommends your vehicle be towed with a wheel lift or flatbed. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.

  • Page 161: Customer Assistance

    Ford Customer Relationship Center. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.
  • Page 162 P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and business) •...
  • Page 163 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to...
  • Page 164 THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes. • available free to owners and lessees of qualifying Ford Motor Company vehicles. The Dispute Settlement Board may not be available in all states. Ford...
  • Page 165 • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor Company. • The names (if known) of all the people you contacted at the dealership(s).
  • Page 166 After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
  • Page 167 If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY...
  • Page 168 Customer Assistance If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S.

  • Page 169: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C.

  • Page 170: Cleaning

    Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available from your dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
  • Page 171 • Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. • To remove tar and grease, use Ford Extra Strength Tar and Road Oil Removal (B7A-19520–AA), available from your dealer. ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal.
  • Page 172 Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Ford Extra Strength Tar and Road Oil Removal (B7A-19520–AA). WINDOWS AND WIPER BLADES The windshield, rear window and wiper blades should be cleaned regularly.
  • Page 173 For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Ford Extra Strength Upholstery Cleaner (E8AZ-19523–AA). • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14).

  • Page 174: Underbody Preservation

    FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 175 Cleaning Motorcraft Dash and Vinyl Cleaner (ZC-38–A) Motorcraft Car Care Kit (ZC-26) Ford Premium Car Wash Concentrate (F2SZ-19523–WC) Motorcraft Carlite Glass Cleaner (Canada only) (CXC-100) Motorcraft Spot and Stain Remover (ZC-14) Motorcraft Detail Wash (ZC-3–A) Motorcraft Tire Detailer (ZC-28) Motorcraft Triple Clean (ZC-13)

  • Page 176: Maintenance And Specifications

    Maintenance and Specifications SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy location. • We provide a scheduled maintenance guide which makes tracking routine service easy. If your vehicle requires professional service, your dealership can provide the necessary parts and service.

  • Page 177: Engine Compartment

    Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel. HOOD 2. Go to the front of the vehicle and release the auxiliary latch that is located in the center top of the grill.
  • Page 178 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specification WSB-M8B16–A2. Refer to Lubricant specifications in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive.

  • Page 179: Engine Oil

    Maintenance and Specifications If you operate your vehicle in temperatures below 4.5° C (40° F), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident. Note: Do not put washer fluid in the engine coolant reservoir.
  • Page 180 Maintenance and Specifications • If the oil level is below the MIN mark, add enough oil to raise the level within the MIN-MAX range. • Oil levels above the MAX mark may cause engine damage. Some oil must be removed from the engine by a service technician. 7.
  • Page 181 Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.

  • Page 182: Battery

    Maintenance and Specifications BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. However, for severe usage or in high temperature climates and for frame mounted batteries, check the battery electrolyte level. Refer to the scheduled maintenance guide for the service interval schedules.
  • Page 183 Maintenance and Specifications When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
  • Page 184 Maintenance and Specifications If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal.
  • Page 185 Maintenance and Specifications Gasoline engines Disconnect: 1. Disconnect the primary battery ground cable. 2. Disconnect the auxiliary battery frame ground. • Remove the ground bolt. • Pull the cable away from the frame and make sure that the cable does not contact the frame. Connect: 1.
  • Page 186 Maintenance and Specifications 2. Reconnect the primary battery ground cable. Diesel engines Disconnect: Secondary positive cable remains energized after disconnection. Make sure the tool does not contact any ground surface. 1. Disconnect the secondary positive cable from the primary battery terminal.
  • Page 187 Maintenance and Specifications 3. Disconnect the primary battery ground cable. 4. Disconnect the primary battery positive cable. Connect: Secondary positive cable remains energized after disconnection. make sure the tool does not contact any ground surface. 1. Reconnect the primary battery positive cable.
  • Page 188 Maintenance and Specifications concentration should be maintained at 50/50 coolant and distilled water, which equates to a freeze point of -36° C (-34° F). Coolant concentration testing is possible with a hydrometer or antifreeze tester (such as the Rotunda Battery and Antifreeze Tester, 014–R1060). The level of coolant should be maintained at the “cold full”...
  • Page 189 The cooling system in your vehicle is filled with either green-colored Motorcraft Premium Engine Coolant meeting Ford specification ESE-M97B44–A or yellow-colored Motorcraft Premium Gold Engine Coolant meeting Ford Specification WSS-M97B51–A1. To determine your vehicle’s coolant type (color), check your coolant reservoir. • Add Motorcraft Premium Engine Coolant (green-colored), VC-4–A (U.S.) or CXC-10 (Canada) or Motorcraft Premium...
  • Page 190 • Do not mix with recycled coolant unless from a Ford-approved recycling process (see Use of Recycled engine coolant section). For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool.
  • Page 191 Operating an engine with a low level of coolant can result in engine overheating and possible engine damage. Recycled engine coolant Ford Motor Company recommends the use of a recycled engine coolant produced by Ford-approved processes in vehicles originally equipped with Motorcraft Premium Engine Coolant (green-colored). However, not all coolant recycling processes produce coolant that meets Ford specification ESE-M97B44–A.
  • Page 192 Maintenance and Specifications Severe climates If you drive in extremely cold climates (less than –36° C [–34° F]): • It may be necessary to increase the coolant concentration above 50%. • NEVER increase the coolant concentration above 60%. • Increased engine coolant concentrations above 60% will decrease the overheat protection characteristics of the engine coolant and may cause engine damage.
  • Page 193 Maintenance and Specifications How fail-safe cooling works If the engine begins to overheat: • The engine coolant temperature gauge will move to the red (hot) area. • The symbol will illuminate. • The Service Engine Soon indicator light will illuminate. If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation.

  • Page 194: Fuel Information

    Maintenance and Specifications Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to a service facility as soon as possible. WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire.
  • Page 195 Maintenance and Specifications • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. •...
  • Page 196 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
  • Page 197 Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter. In Canada, look for fuels that display the Auto Makers’ Choice logo. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality.
  • Page 198 Maintenance and Specifications Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from OFF to ON several times after refueling, to allow the fuel system to pump the fuel from the tank to the engine.
  • Page 199 Maintenance and Specifications vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: •...
  • Page 200 Maintenance and Specifications Habits • Smooth, moderate operation can yield up to 10% savings in fuel. • Steady speeds without stopping will usually give the best fuel economy. • Idling for long periods of time (greater than one minute) may waste fuel.
  • Page 201 The scheduled maintenance items listed in the scheduled maintenance guide are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting...
  • Page 202 Maintenance and Specifications emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability. Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire.
  • Page 203 Maintenance and Specifications engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete. CHECKING AND ADDING POWER STEERING FLUID Check the power steering fluid. Refer to the scheduled maintenance guide for the service interval schedules.
  • Page 204 Maintenance and Specifications 6. If the fluid is low, add fluid in small amounts, continuously checking the level until it reaches the FULL COLD range. Be sure to put the dipstick back in the reservoir. BRAKE FLUID RESERVOIR The fluid level will drop slowly as the brakes wear, and will rise when the brake components are replaced.
  • Page 205 Maintenance and Specifications 4. Latch the gearshift lever in P (Park) and leave the engine running. 5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If necessary, refer to Identifying components in the engine compartment in this chapter for the location of the dipstick.

  • Page 206: Air Filter(S)

    Maintenance and Specifications Adjusting automatic transmission fluid levels Before adding any fluid, make sure the correct type is used. The type of fluid used is normally indicated on the dipstick and also in the Lubricant specifications section in this chapter. Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
  • Page 207 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it. Treadwear...
  • Page 208 Maintenance and Specifications government test course. For example, a tire graded 150 would wear one and one-half (1 1/2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices, and differences in road characteristics and climate.
  • Page 209 Maintenance and Specifications SERVICING YOUR TIRES Tire inflation information The E550 vehicles are equipped with a tire that is an all-steel radial. All-steel radial tires utilize steel cords in the sidewalls, and also require increased inflation pressures of up to 95 psi. As such, they cannot be treated like normal light truck tires.
  • Page 210 Maintenance and Specifications Tire rotation Because your vehicle’s tires perform different jobs, they often wear differently. To make sure your tires wear evenly and last longer, rotate them as indicated in the scheduled maintenance guide. If you notice that the tires wear unevenly, have them checked. The following procedure applies to vehicles equipped with single rear wheels, if your vehicle is equipped with dual rear wheels it is recommended that only the front wheels be rotated (side to side).
  • Page 211 Make sure that all replacement tires are of the same size, type, speed rating, load-carrying capacity and tread design (e.g., “All Terrain”, “Touring”, etc.), as originally offered by Ford. Do not replace your tires with “high performance” tires or larger size tires.

  • Page 212: Part Numbers

    Maintenance and Specifications tires and chains. If you need to use chains, it is recommended that steel wheels (of the same size and specifications) be used, as chains may chip aluminum wheels. Follow these guidelines when using snow tires and chains: •...

  • Page 213: Refill Capacities

    No. 5, 6, 7 and 8 have a “P” suffix. If a spark plug needs to be replaced, use only spark plugs with the service part number suffix letter as shown on the engine decal. REFILL CAPACITIES Fluid Ford Part Application Capacity Name Brake fluid...
  • Page 214 Maintenance and Specifications Fluid Ford Part Application Capacity Name Engine Motorcraft 4.2L V6 engine 22.0L (23.3 coolant-gasoline Premium Engine quarts) engine Coolant 1 row – 20.9L (green-colored) (22.1 quarts) or Motorcraft 4.2L V6 engine 24.0L (25.4 Premium Gold with aux rear...
  • Page 215 Maintenance and Specifications Fluid Ford Part Application Capacity Name Power steering Motorcraft Keep in FULL fluid MERCON ATF range on dispstick Rear axle Motorcraft SAE Visteon 8.8/9.75 2.6-2.7L (5.5-5.8 75W-140 inch pints) Synthetic rear conventional and axle lubricant Traction-Lok Hypoid Gear Oil Dana 9.75 inch...
  • Page 216 Fill 6 mm to 14 mm (1/4 inch to 9/16 inch) below bottom of fill hole. Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent meeting Ford specification EST-M2C118–A, for complete refill of 8.8 inch and 9.75 inch Traction-Lok axles.

  • Page 217: Lubricant Specifications

    If your vehicle is equipped with a single row radiator, there will be a label on the top side of the radiator indicating “1 Row Radiator”. LUBRICANT SPECIFICATIONS Item Ford part Ford part Ford name number...
  • Page 218 Maintenance and Specifications Item Ford part Ford part Ford name number specification Engine Motorcraft SAE XO-5W20-QSP WSS-M2C153-H oil-gasoline 5W-20 Premium with API engine Synthetic Blend Certification Motor Oil Mark Engine oil-diesel Refer to the 7.3 Liter Power Stroke Direct engine Injection Turbo Diesel Owner’s Guide Supplement.
  • Page 219 Add 118 ml (4 oz.) of Additive Friction Modifier XL-3 or equivalent meeting Ford specification EST-M2C118-A for complete refill of Visteon Traction-Lok rear axles. Add 237 ml (8 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A for complete refill of Dana Traction-Lok rear axles.
  • Page 220 Maintenance and Specifications ENGINE DATA 4.2L V6 4.6L V8 5.4L V8 6.8L V10 Engine* engine engine engine engine Cubic inches 256 Required 87 octane 87 octane 87 octane 87 octane fuel 1-4-2-5-3-6 1-3-7-2-6- 1-3-7-2-6- 1-6-5-10-2- Firing order 5-4-8 5-4-8 7-3-8-4-9 1.3-1.4 mm 1.3-1.4 mm 1.3-1.4 mm...
  • Page 221 Maintenance and Specifications...
  • Page 222 Refer to Body Builder for specifications. length VEHICLE IDENTIFICATION NUMBER Complete Ford built vehicles The vehicle identification number is attached to your vehicle in the following places: • On the metal tag attached to the top of the instrument panel on the...
  • Page 223 Maintenance and Specifications • On the certification label. This label is required by the National Highway Traffic Safety Administration and is made of special material. If it is tampered with, it will be destroyed or a destruction pattern will appear. Certification label for incomplete vehicles On completed derivations of incomplete vehicles, the certification label is affixed at a location determined by a subsequent stage manufacturer of...

  • Page 224: Accessories

    Accessories FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
  • Page 225 Accessories Travel equipment Auto head lamps with DRL Bicycle rack Cell phone holder Console (Engine cover) Daytime running lights (DRL) First aid and highway kits Fog lights Hitch mount bicycle carrier Inside mirror, electrochromic with compass (with and without temperature display) Removable roof rack Running boards —...
  • Page 226 (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily affect your vehicle’s operation.) • Ford cannot assume responsibility for any adverse effects or damage that may result from the use of such equipment.

  • Page 227: Index

    Index servicing ........182 BeltMinder ........86 Air bag supplemental restraint Brakes ........114 system ..........91 anti-lock ......114–115 and child safety seats ....93 description ........91 anti-lock brake system (ABS) disposal ........95 warning light ......114 driver air bag ......93 fluid, checking and adding ..204 indicator light ......95 fluid, refill capacities ....213 operation ........93...
  • Page 228 Cruise control (see Speed Engine ........220 cleaning ........171 control) ........67 coolant ........187 Customer Assistance ....137 diesel ...........6 Ford accessories for your fail-safe coolant ......192 vehicle ........174 idle speed control ....182 Ford Extended Service lubrication specifications ..217, Plan ..........163 Getting assistance outside refill capacities ......213...
  • Page 229 Index Fluid capacities ......213 definition .........122 driving with a heavy load ..122 Four-Wheel Drive vehicles location ........122 preparing to drive your vehicle ........116 Fuel ..........194 calculating fuel economy ..198 Headlamps ........53 cap ...........196 capacity ........213 aiming ........54 choosing the right fuel ...196 bulb specifications ....55 comparisons with EPA fuel daytime running lights .....53...
  • Page 230 Index Parts (see Motorcraft parts) ..212 Power distribution box (see Lamps Fuses) ........144 bulb replacement Power door locks ......71 specifications chart ....55 cargo lamps .......54 Power point .........65 daytime running light ....53 Power steering ......115 headlamps .........53 fluid, checking and adding ..203 headlamps, flash to pass ..54 fluid, refill capacity ....213 instrument panel, dimming ..54...
  • Page 231 Index Seats ..........75 trailer towing ......124 child safety seats ......99 wrecker ........160 Servicing your vehicle ....176 Traction-lok rear axle ....116 Spare tire (see Changing the Transmission ......117 Tire) ...........147 fluid, checking and adding (automatic) ......204 Spark plugs, fluid, refill capacities ....213 specifications .....212, 220 lubricant specifications ..217, 220 Special notice...

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