Triumph Adler FAX 525 User Manual
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Triumph Adler FAX 525 User Manual

Triumph Adler FAX 525 User Manual

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  • Page 2 English Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.

  • Page 3: Table Of Contents

    English Table of contents Table of contents ......... iii Notes, cautions and warnings .
  • Page 4 English Chapter 3 - Dial Directories ......33 Programming One Touch keys ......33 Chain dialling .
  • Page 5 English Closing confidential mailbox ......60 Changing mailbox password ......61 Printing confidential faxes .
  • Page 6 English Dial Parameter Settings ........84 Dial parameter settings list .
  • Page 7 English Other settings ......... . 113 ISDN dial mode (user setting 30) .

  • Page 8: Notes, Cautions And Warnings

    English Notes, cautions and warnings Note: A note appears in this manual like this. A note provides additional information to supplement the main text which may help you to use and understand the product. CAUTION: A caution appears in this manual like this. A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

  • Page 9: Chapter 1 - Introduction

    English Chapter 1 - Introduction This fax machine uses advanced Light Emitting Diode technology to transfer received and copied images to plain paper. It is designed to make the sending and receiving of faxes a fast and trouble free process. Features The fax machine includes the following features: •...

  • Page 10: Product Options

    English • A closed network feature to allow you to limit who can send faxes to your fax machine, or to limit both where faxes can be sent to and received from. • Your fax machine can also make 50 copies of an original document using standard weight (80 gsm) paper.

  • Page 11: Component Identification

    English Component identification Your new fax machine package should contain the following items: Fax machine main unit Document tray Paper tray/copy stacker AC power cable Telephone line cable Document stacker Image drum unit (inside main unit) Toner cartridge User’s Guide (this manual) CD 10.

  • Page 12: Components

    English Components Paper tray/copy stacker - Load up to 100 sheets of paper into this tray. Up to 30 sheets of received faxes or finished copies are stacked on top of this tray. Document tray - Holds original documents that are to be faxed or copied.
  • Page 13 English PC Connector - Connect the computer cable into this connector. LINE terminal - Terminal for connecting the unit to a telephone line. 10. TEL terminal - Terminal for connecting the fax machine to an external telephone or answering machine. Note: Only one terminal is available and when the ISDN option is installed voice communication is not supported.
  • Page 14 English 13. LED print head - This black bar is the part of your fax machine which writes received or copied images onto the image drum unit. You should clean this bar each time you change your toner cartridge. 14. Toner cartridge - This black cylinder, installed inside the image drum unit, contains the black powder which is the ink for your fax machine.

  • Page 15: Control Panel Keys And Indicators

    English Control panel keys and indicators LCD panel: Refer to this liquid crystal display (LCD) panel for instructions and information while your fax machine is operating or while you are programming your fax machine. Transmit resolution/ YES key: This key changes the resolution used for transmitting documents.
  • Page 16 English Search key: The One Touch keys and Auto Dial numbers can be programmed to have a name or location ID associated with their telephone numbers. Using this key by itself or in combination with the numeric keypad, you can search for these numbers alphabetically.
  • Page 17 English Auto Dial key: Auto Dial numbers are abbreviated numbers for rapid dialling. Rather than dialling the entire telephone number, you can enter a 2-digit code to Auto Dial number instead. You can also use the Location IDs (names) associated with Auto Dial numbers to search for these locations by name using the Search key.
  • Page 18 English 12. Stop key: This key cancels any operation currently in progress and turns off the Alarm indicator. After loading paper, press this key to cancel alarm conditions after the condition has been corrected. During programming, pressing the Stop key takes you back step-by- step through the programming functions you have already selected.
  • Page 19 English 16. Pause key (One Touch key 7): Use this key on the One Touch keypad to enter automatic three second pauses in dialling when programming telephone numbers. For example, you may want to use this key to tell your fax machine to wait for an outside or international line to open.
  • Page 20 English 21. 0/Unique key: When dialling, use this key to enter a “0”. When programming your Sender ID or a Location ID, you can use this key to enter a variety of unique characters, e.g. ! # & ’ ( ) * + , - . / : ; = ? ·...

  • Page 21: One Touch Keypad

    English One touch keypad The One Touch keys are an important tool on your fax machine. You will use them for quick, one-touch dialling, and to access the functions and programming options of your fax machine. Dialling To use a One Touch key for dialling, press the appropriate One Touch key. For each key, you can program up to two telephone numbers: a primary number, which will always be dialled first, and an alternate number, which will be automatically dialled if the first number is busy or if there...

  • Page 22: Signal Tones

    English 3/Confidential TX key: Using this key sends a confidential document to a personal mailbox (a memory storage area) in the receiving fax machine. 4/Relay Initiate TX key: Using this key sets up a relayed fax transmission. During a relayed fax transmission, your fax machine initiates the transmission by sending a document to a second fax machine, which then broadcasts the message to a number of other fax machines.
  • Page 23 English problem during communications, it will emit three long beeps. Press the Stop key to turn the error tone off, then print a Message Confirmation Report to check the source of the problem by pressing the Copy key twice with no documents loaded. Voice Request Tone: During a fax session, either you or the person at the remote fax machine can initiate a voice request.

  • Page 24: Chapter 2 - Installation

    English Chapter 2 - Installation Getting started To install your new fax machine, follow the instructions from “Unpacking” to “Setting the Fax Identification”. You must complete these steps for your fax machine to operate properly. If you have purchased an option package for your fax machine, refer to the documentation you received with that option.

  • Page 25: Unpacking

    English Unpacking Before you begin, make sure that all items listed below are included in your package. Remove the contents from the carton placing them on a sturdy surface. Fax machine unit Toner cartridge Image drum unit (inside facsimile unit) Power cable Telephone line cable Paper tray/Copy stacker...

  • Page 26: Setting Up

    English Setting up Installing paper trays and stackers Slot the tabs of the paper tray/copy stacker into the rearmost slots in the top of the fax machine until the tabs lock into place. Insert the document tray into the long horizontal slot on the top of the unit until it locks into place.

  • Page 27: Installing The Toner Cartridge

    English Installing the toner cartridge Open the top cover. Grasp the control panel. Pull upward and toward you until the control panel releases, then swing it out of the way. Carefully remove the protective sheet from the document feeder. CAUTION: Never expose the image drum unit to light for more than 5 minutes.
  • Page 28 English Carefully remove the protective sheet from the image drum unit. Place the image drum unit back into your fax machine. Ensure that the tabs on both sides of the image drum are inserted correctly as shown. Then press down firmly on both ends of the image drum until it snaps into place.
  • Page 29 English Remove the toner cartridge from its package and gently shake it from side to side to distribute the toner. Then carefully peel the white plastic tape from the bottom of the toner cartridge. CAUTION: Be careful not to insert the toner cartridge backwards into the image drum unit.

  • Page 30: Connecting A Telephone Line

    English 11. Close the top cover of the fax machine until it snaps into place. 12. Close the control panel by pressing down until the cover snaps into place. Connecting a telephone line Insert one end of the telephone cable into the LINE terminal at the back of the machine.

  • Page 31: Connecting A Telephone, Handset Or Answering Machine

    English Connecting a telephone, handset or answering machine Insert one end of the telephone cable into the TEL1 terminal on the back of the fax machine. Insert the other end of the telephone cable into the socket in your telephone, handset or answering machine. Note 1: To connect both an answering machine and a telephone, first connect your answering machine to your fax machine and then insert your telephone’s cable into the telephone socket on your...

  • Page 32: Loading Paper

    English Connect the unattached end of the power cable into an earthed AC power outlet. Switch your fax machine on using the power switch. The time and current answering mode will appear on the display. Your fax machine is now in stand-by mode, ready to send or receive faxes. Loading paper Your fax machine can hold up to 100 sheets of standard weight (80 gsm) paper.

  • Page 33: Setting The Clock

    English Insert sheets of paper into the paper tray, print side down. Note: When loading paper, it is recommended to insert more than ten sheets of paper into the paper tray to prevent a “no-feed” response from the fax machine. Adjust the left paper guide so that it is aligned to the paper width.

  • Page 34: Answering Mode Options

    English Answering mode options The answering mode which is best for you will vary depending on how you use your fax machine and what external telephone devices are connected to it. Read through the answering modes listed here, then follow the instructions below. Auto Receive Mode [FAX]: If your fax machine is connected to a telephone line reserved only for fax communications, use the Auto Receive mode.
  • Page 35 English Note 2: If the telephone is connected in parallel with the fax machine, the fax machine cannot detect that the telephone has been picked up and will start auto reception while your conversation is in progress. Telephone Answering Device Mode [TAD]: Use this mode if you have connected an answering machine to your fax machine.

  • Page 36: Changing Answering Mode

    English Changing answering mode Follow these instructions to change the answering mode of your fax machine. Press the Auto Rec key. Your fax machine displays your current answering mode. Press the Auto Rec key again. Your fax machine switches to the next answering mode.

  • Page 37: Setting Fax Machine Identification

    English another fax machine and no one is there to answer, your fax machine will automatically send a cover letter with a call back message. The call back message is printed on a separate sheet with the message “Please call back” and a telephone number where you can be reached.

  • Page 38: Setting Language

    English Press the Start key to save your entry. The display shows NO=<CALL BACK NO.>. After the display clears, use the numeric keypad to enter the telephone number you want to use for call back messages. Enter up to 20 characters. Note: Use the Location Prog or 8/+ One Touch key to enter a “+”...

  • Page 39: Connecting To A Pbx

    English Connecting to a PBX A PBX (Private Branch Exchange) is a private telephone system used to route internal calls. If you have to dial a prefix (access) number to get an outside line, then your line is connected to a PBX. If you are connecting your fax machine to a PBX, follow the instructions below.

  • Page 40: Mfp Function

    English Note 1: The Dial Prefix number for your PBX line must be included in all outside telephone numbers you program into your fax machine or dial with the numeric keypad. Note 2: To later turn off the PBX line and Dial Prefix functions, follow Steps 1-7 above.

  • Page 41: Chapter 3 - Dial Directories

    English Chapter 3 - Dial Directories Programming One Touch keys Your fax machine has ten One Touch keys for rapid dialling. You can store up to two fax numbers with 32 digits for each One Touch key, a main number and an alternate number. The alternate number is used if the main number is busy or does not answer.
  • Page 42 English Enter the Location ID. This is a descriptive title up to 15 characters long. Refer to the instructions below. To do this Enter numbers Numeric keypad (press once). Enter spaces Space One Touch key Locate the character you want on the numeric keypad. Press Enter alphabetic characters that key repeatedly until the character appears.

  • Page 43: Chain Dialling

    English Note: If you want to delete any programming for a One touch key, follow steps 1 - 2 and at step 3, press the 9/Space key until the number is deleted, then press the Start key and continue with Step 11.
  • Page 44 English Using the numeric keypad, enter a 3 digit number (001-100) for the Auto Dial number you want to program. The display briefly shows NO=<FAX NO.>, ID=<LOCATION ID> or a previously programmed fax number and location ID. Enter the fax number. Refer to the instructions below. To do this Enter numbers Numeric keypad (press once).

  • Page 45: Programming Groups

    English Note: If the ISDN option is installed, the display will show ISDN DIAL MODE (G4). Press the YES key to select G4 as the dial mode for this One Touch key or press NO key to change to G3 dial mode and then press the YES key to select it.
  • Page 46 English To do this Press Auto Dial. Enter a 3 digit Auto Dial number. Press Delete an Auto Dial location Start to delete it from the group. Press the Search key repeatedly until the location you want Search for a location by appears.Press Start to add it to the group.

  • Page 47: Chapter 4 - Basic Operations

    English Chapter 4 - Basic Operations Preparing documents • Try to use good quality documents for your transmissions. Documents that are typed or created in felt-tip black ink on white (or light) paper work best. • Do not send documents which are not rectangular. •...

  • Page 48: Loading Documents

    English Loading documents To prevent paper jams and problems during scanning, neatly stack your documents, aligning their edges, before loading. Do not load documents of different sizes at the same time and do not force the documents in to the document feeder to prevent multiple feeding and paper jams.

  • Page 49: Sending Fax To A Single Location

    English Original Document Set RESOLUTION to Normal office documents Standard (STD) Documents with small type or other fine details Fine/Ex. Fine Documents with photos or many shades of grey Photo If necessary, use the Type of Original or NO key to set the level of contrast in your document.

  • Page 50: Search Key Dialling

    English Message Explanation The Personal ID or TSI/CSI of the remote location. If this is not (location) programmed in the remote location, the Location ID or telephone number you entered will identify the location during transmission. DIALLING Your fax machine is dialling the number. CALLING The line is ringing.

  • Page 51: Real-Time Dialling

    English Real-time dialling Normally, your fax machine dials the entire number of the location you have selected at one time. Occasionally, it may be necessary to dial numbers in real time (one digit at a time). If your fax machine is equipped with a handset, you can dial in real time by picking up the handset or press the Hook/V.

  • Page 52: Receiving Faxes Manually

    English Receiving faxes manually Note: Receiving faxes manually is not possible when the ISDN option is fitted. Your fax machine receives faxes automatically unless the fax machine has been set to the manual receive [TEL] mode. If your fax machine is set to the manual receive [TEL] mode, follow the instructions below.

  • Page 53: No Paper Reception

    English Press the YES key. The stored message begins printing. Note: If a memory reception password has been set, you will have to enter this password to print any messages stored in memory. See “Creating Memory Password “in “Programming”. When all messages have been printed, your fax machine automatically returns to memory reception mode.

  • Page 54: Cancelling Messages Stored In Memory

    English Cancelling messages stored in memory It is also possible to erase messages received in memory without printing them. After you have followed the instructions to print out messages stored in memory, the display shows MSG. IN MEMORY, PRINTING. To erase the message instead of printing it, press the Stop key. The display shows CANCEL? Press the YES key to erase the message from the memory of...

  • Page 55: Power Failures And Memory

    English Press the YES key to confirm the new setting. Press the Select Function key to finish. Power failures and memory If power is interrupted to your fax machine, the following problems occur: • Any messages your fax machine has scanned into memory, but not yet transmitted, are lost.

  • Page 56: Making Copies Using Manual Paper Feeder

    English Making copies using manual paper feeder The manual paper feeder of your fax machine allows you to make copies on a different type of paper than what is normally kept in the paper tray of your fax machine. To make copies using the manual paper feeder, follow the instructions below.

  • Page 57: Initiating Voice Request

    English Initiating voice request When the display shows SENDING or RECEIVING, press the Hook/V. Request key. When the other party answers your request, your fax machine emits a repetitive warbling sound. The display shows LIFT HANDSET AND PRESS VOICE REQUEST. Lift your handset and press the Hook/V.

  • Page 58: Chapter 5 - Advanced Operations

    English Chapter 5 - Advanced Operations Sending faxes to multiple locations and/or groups If you want to send the same fax to more than one location, carry out the following steps: Load your document. Select your first group or location as follows. The next group or individual location must be selected within three seconds.
  • Page 59 English OK, press the Start key. Your fax machine then scans your document and begins to transmit to your selected locations. When you have finished selecting your groups and individual locations and you DO NOT press the Start key, the display shortly shows MULTI LOCATION xxxxxx Note: xxxxxx indicates the locations you have selected.

  • Page 60: Delayed Sending Of Faxes

    English If your entries are OK, press the Start key. Your fax machine then scans your document and begins to transmit to your selected locations. If you want to cancel an entered location when checking locations, press the NO key when the display shows xxxxxx OK (START) CLEAR ( ) Note: xxxxxx indicates the location entered into your fax machine...

  • Page 61: Sending Delayed Faxes To Single Locations

    English This means that you cannot use your fax machine to send other faxes until your delayed fax has been sent. With user function 17:MEM./FEEDER SW. set to MEM, a maximum of five individual faxes can be programmed into the memory of your fax machine for sending at a later date and time.

  • Page 62: Sending Delayed Faxes To Groups And/Or Multiple Individual

    English Press the YES key. The display shows SELECT LOCATION(S). Select your location as follows. Select location using Do this Press the One Touch key. If display asks for confirmation of your A One Touch key selection, press the Start key. Press the Auto Dial key, then enter the 3 digit Auto Dial code Auto Dial number number on the numeric keypad.
  • Page 63 English Using the numeric keypad, enter the date on which you wish the transmission to begin. The display changes to DELAYED TX DATE [xx/xx] YES ( ) NO ( ). Note: [xx/xx] indicates the date you have entered using the numeric keypad.

  • Page 64: Locations

    English Note: Up to ten fax locations can be entered using the numeric keypad. 11. When you have finished selecting groups and/or individual locations, quickly press the Start key and the display changes to ENTRY IS OK? DIAL (START) CHECK ( ). 12.

  • Page 65: Cancelling Delayed Transmission

    English Keep pressing the Start key until you have checked all the locations you have entered until the display again shows CHECK LOCATION(S) YES (STR/LOC.) EXIT ( ). If your entries are OK, press the NO key and the display shows ENTRY IS OK? DIAL (START) CHECK ( ).

  • Page 66: Confidential Faxes

    English Note 1: xxxxxx indicates the location of a delayed transmission to a single location or the first location of a delayed transmission to multiple locations. Note 2: If you have programmed standard one-time polling or standard bulletin polling into your fax machine, the display shows WAITING TO BE POLLED before the delayed transmissions.

  • Page 67: Receiving Confidential Faxes

    English Press the 3/Confidential TX One Touch key. The display will ask you to enter the number of the confidential mail box, or ITU sub- address, on the receiving fax machine. Using the numeric keypad, enter the number of the confidential mail box, or ITU sub-address, you are transmitting to and press the START key.

  • Page 68: Closing Confidential Mailbox

    English Using the numeric keypad, press number 5. The display shows 5:PERSONAL BOX PRG. Press the YES key and the display shows PERSONAL BOX NO. ] ENTER 1 - 8. Using the numeric keypad, enter the number (single digit between 1 and 8) of the personal mailbox you want to use and press the YES key.

  • Page 69: Changing Mailbox Password

    English Note: If the message ILLEGAL OPERATION is displayed, the personal mailbox you are trying to close contains messages. You must print any messages before closing the personal mailbox. Press the NO key until the display shows PERSONAL BOX [CLOSE] YES ( ) NO ( ). Press the YES key and the display shows DELETE PERSONAL BOX.

  • Page 70: Printing Confidential Faxes

    English Printing confidential faxes Each time your fax machine receives a confidential fax, it prints a Confidential RX Report telling you which personal box number has received a confidential fax. Printing a confidential fax from a personal box is as follows: Press the Select Function key.

  • Page 71: Relay Key Station

    English Relay Password: This is the relay key word (up to 20 digits) which is programmed into the relay key station. Relay Group Numbers: These numbers (up to 20 digits) are the code numbers of locations or groups of locations programmed into the relay key station.

  • Page 72: Polling

    English Press the Start key and the display changes to SELECT LOCATION. Select the location of the relay key station as follows: Select location using Do this A One Touch key Press the One Touch key. Press Auto Dial key, then enter the 3 digit Auto Dial code number on Auto Dial number the numeric keypad.
  • Page 73 English be retrieved by the remote party. If the user function is set to MEM, your document is scanned into memory document and waits for it to be retrieved by the remote party. In both cases, the message WAITING TO BE POLLED appears on the display. Note 1: Standard one-time polling uses the personal mailbox number of 0 to store the document in the memory of your fax machine.

  • Page 74: Polling Reception

    English in use as a confidential mailbox. Please select another personal mailbox to use. Note 2: If you get message OVERWRITE appearing on the display, then the personal mailbox you have selected is already in use for ITU bulletin polling. You can select another personal mailbox to use or over write the bulletin message already in the personal mailbox.

  • Page 75: Cancelling Polling Transmission

    English Cancelling polling transmission Standard one-time/bulletin polling Cancelling a standard one-time polling transmission or a standard bulletin polling transmission is as follows: Press the Stop key. The display shows COMMUNICATION CANCEL. Press the YES key and the display changes to WAITING TO BE POLLED CANCEL ( ) OTHER ( ).

  • Page 76: Dual Access

    English Press the 2/Print Operation One Touch key. The display shows PRINT PERSONAL BOX [ ] YES ( ) NO ( ). Press the YES key and the display shows PERSONAL BOX NO. ] ENTER 0 - 8. Using the numeric keypad, enter the number of the personal box then press the YES key.

  • Page 77: While Making Copies

    English While making copies While you are making copies with your fax machine, you can: • Continue to receive faxes while copies are being printed if your fax machine has been set to memory reception mode. While printing reports While your fax machine is automatically printing reports, you can: •...

  • Page 78: Chapter 6 - Programming

    English Chapter 6 - Programming Customising features and operations Many features and functions of your fax machine have settings which can be changed to customise the operations of your fax machine. Because each country has different regulations, you may not be able to access all of the settings listed below.
  • Page 79 English 02:MCF. (MULTI-LOC.): This function prints a general Message Confirmation Report and a detailed Broadcast Confirmation Report after each multiple location transmission. Available settings are on and off. 03:ERR. REPORT (MCF.): This function automatically prints a Message Confirmation Report each time an error occurs during a transmission or polling transmission operation.
  • Page 80 English Type of Original/NO keys, your fax machine is set to use the STD and NORMAL settings. If you are constantly sending faxes which require some other combination of transmission modes, use this function setting to change the default transmission modes to any other combination of settings.
  • Page 81 English 15:INCOMING RING: This function controls the telephone ringing sound your fax machine makes when a call comes in. When this function is set to off, your fax machine will not ring during incoming calls. When set to on, your fax machine only rings when set to manual receive mode or 11:RING RESPONSE is set to 5 to 20 seconds (except 1 ring).
  • Page 82 English Note: If you have purchased the optional MFP software and you have connected your fax machine to a PC, it is recommended that you turn 18:POWER SAVE MODE off. Your PC cannot switch your fax machine back to full operation. 19:ECM FUNCTION: The error correction mode function helps your fax machine to improve communication in areas where telephone line conditions are poor.
  • Page 83 English Press the NO key, your fax machine gives an alarm, the scanning of your document stops and the display shows MEMORY OVERFLOW REFER TO USER GUIDE. Press the Stop key and the remaining pages of your document are removed from your fax machine. The pages of your document that were scanned into memory are automatically deleted from the memory.
  • Page 84 English Note: CNG Count is not supported when the ISDN G4 option is installed. 30:600DPI FAX TX: This function allows you to enable 600dpiread when Ex.FINE is selected for the TX RESOLUTION. The settings are ON and OFF. 31:ISDN DIAL MODE: Set to G3 - The call originates in G3 mode when dialled from the numeric keypad.
  • Page 85 English 34: PAPER SIZE CHECK: This mode is enabled only when your machine operates in “Down Load Print” mode. Set to ON - your machine detects any paper size error when the paper size specified by the down loaded command and that set at the terminal differ.

  • Page 86: Changing User Function Settings

    English 38: HALF SIZE SCAN: This function selects handling of the lower half of the reading data when a small size document was read from the Flatbed Scanner. Set to OFF - Does not discard data. Set to ON - Discards lower half data. Note 1: With Option I/F Mode set to ‘MFPI’, the function is disabled.

  • Page 87: Personal Mailboxes

    English Press the YES key. The display shows FUNCTION NO.[ ENTER 01-29. Using the numeric keypad, enter 12. The display shows 12:DISTINCTIVE RING [OFF] YES ( ) NO ( ). Press the NO key. The display changes to 12:DISTINCTIVE RING [SET] YES ( ) NO ( ). Press the YES key.

  • Page 88: Closing Personal Mailbox (Polling)

    English Using the numeric keypad, press number 5. The display shows 5:PERSONAL BOX PRG. Press the YES key and the display shows PERSONAL BOX NO. [ ] ENTER 1 - 8. Using the numeric keypad, enter the number (between 1 and 8) of the personal mailbox you want to use and the display shows PERSONAL BOX [CLOSE] YES ( ) NO ( ).

  • Page 89: Forward Number Programming

    English Forward number programming Press the Select Function key. Press the 9/User Program One-Touch key. The display will show 1:FUNC. PROGRAMMING. On the numeric keypad, press 6. The display shows 6:FORWARD NO. PRG. Press the YES key and the display shows NO= (FORWARDING NO.).

  • Page 90: Changing A Memory Password

    English Changing a memory password Press the Select Function key. Press the 9/User Program One Touch key. The display shows 1:FUNC. PROGRAMMING. Using the numeric keypad, press number 7. The display shows 7:MEM. PASSWORD PRG. Press the YES key and the display shows PRG PASSWORD. [XXXX] ENTER 4DIGITS.

  • Page 91: Creating A Restricted Id Password

    English Creating a restricted ID password Press the Select Function key. Press the 9/User Program One Touch key. The display shows 1:FUNC. PROGRAMMING. Using the numeric keypad, press * key. The display shows *:RESTRICT ID PRG. Press the YES key and the display shows DEPARTMENT NO. ] ENTER 01-24.

  • Page 92: Closing A Restricted Id

    English Press the NO key and the display changes to ENTER ID [ ENTER 4DIGITS. Using the numeric keypad, enter a new four digit password and then press the YES key. The display changes to DEPARTMENT NO. ] ENTER 01-24. 10.

  • Page 93: Dial Parameter Settings List

    English Dial parameter settings list REDIAL TRIES: This function controls how many times your fax machine automatically redials a number which is busy or which does not answer. Available settings are from 0 to 10 tries REDIAL INTERVAL: The function controls how long your fax machine waits between each automatic redial attempt.

  • Page 94: Changing Dial Parameter Settings

    English off. See Connecting to a PBX in the Installation chapter for instructions on changing this setting. FLASH/NORMAL: If your fax machine is connected to a PBX, this function tells your fax machine about the type of PBX line your fax machine is connected to.

  • Page 95: Chapter 7 - Reports

    English Chapter 7 - Reports Understanding reports Your fax machine provides a variety of useful reports which help you understand the current settings, programming and operations of your fax machine. Refer to the reports listing below to determine which reports you may want to print, then refer to Printing Reports for instructions on printing a report.

  • Page 96: Broadcast Confirmation Report

    English Broadcast confirmation report Use this report to confirm the results of a multiple-location transmission (or broadcast). Information provided on this report includes: • The date and time at which the broadcast started. • The total amount of time used to complete the broadcast. •...

  • Page 97: Configuration Report

    English • The Location ID and main fax number (TEL NO) for each One Touch key. • The alternate number (OR) for each One Touch key. • The G3 echo protection and communication speed settings for each One Touch key and Auto Dial code. If the G4 ISDN option is fitted, G3 or G4 will also be indicated.

  • Page 98: Confidential Reception Report

    English • Depending on the settings of your fax machine, a portion of the page will be printed after the report (see 04:IMAGE IN MCF. in Programming). Confidential reception report This report is automatically printed each time your fax machine receives a confidential message into a mailbox.

  • Page 99: Protocol Dump

    English Protocol dump In the event of a communications failure, the protocol dump report can be printed out manually. This report can be helpful in analysing the cause of the communication failure. Send this report to the supplier or service centre if so requested.

  • Page 100: Communication Codes

    English Code Explanation PUNIT There is a problem with the printing unit. Contact service representative. A paper jam occurred while receiving a fax, when the machine was unable to R_JAM receive the entire message in memory. S_JAM A document jam occurred in the machine sending the fax. STOP Stop key was pressed, ending the session.

  • Page 101: Chapter 8 - Problem Solving

    English Chapter 8 - Problem Solving Clearing document jams When a document jam occurs, your fax machine beeps and an error message appears in the display. If the jammed document looks like it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder.

  • Page 102: Clearing Printing Paper Jams

    English Push the control panel back down until it locks. Clearing printing paper jams If your fax machine displays PAPER JAM or NO PAPER when the paper tray still contains paper, there may be one or more sheets of paper jammed in the machine.
  • Page 103 English Grasp the control panel. Pull upward and toward you until it releases. Swing the control panel out of the way. CAUTION: Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends.
  • Page 104 English Place the image drum unit back into your fax machine. Ensure that the tabs on both sides of the image drum are inserted correctly as shown. Then press down firmly on both ends of the image drum until it snaps into place. Close the top cover.

  • Page 105: Replacing The Toner Cartridge

    English Pull the paper out of the paper tray. If any of the paper is damaged, remove and replace it. Reload the paper into the paper tray. Replacing the toner cartridge The number of pages you can print with one toner cartridge varies depending on the type of documents you usually receive or copy.
  • Page 106 English WARNING IF YOU OPEN THE TOP COVER, YOU WILL SEE A LABEL THAT READS: (CAUTION-HOT). THIS AREA IS EXTREMELY HOT AND MUST NOT BE TOUCHED UNDER ANY CIRCUMSTANCES. Lift the top cover into an upright position. Grasp the control panel. Pull upward and toward you until it releases.
  • Page 107 English Remove the new toner cartridge from its package and gently shake it from side to side to distribute the toner. Then carefully peel the white plastic tape from the bottom of the toner cartridge. CAUTION: Be careful not to insert the toner cartridge backwards into the image drum unit.
  • Page 108 English Once the toner cartridge is in place, push the coloured lever all the way forward to secure it and release the toner. Using the cleaning wipe provided in the package with your new toner cartridge, gently wipe back and forth across the full length of the LED array.

  • Page 109: Replacing The Image Drum Unit

    English CAUTION: Please abide by the disposal laws of your country when disposing of used toner cartridges. Contact your supplier for further advice on how to dispose of your used toner cartridges. Replacing the image drum unit If you have dirty print-outs then the image drum may have accumulated toner on it.
  • Page 110 English Grasp the control panel. Pull upward and toward you until it releases. Swing the control panel out of the way. Remove the old image drum unit (with its toner cartridge), wrap it in the packaging materials from your new image drum unit and throw it away.

  • Page 111: Reading Print Counters

    English Install a new toner cartridge, close the top cover and close the control panel. See “Replacing the Toner Cartridge” above. Wait until the time and answering mode appear on the display. Then press the Select Function key. Press the 7/Counter Display One Touch key. The display shows DRUM COUNT CLEAR ( ) NEXT ( ).

  • Page 112: Shipping The Fax Machine

    English Shipping the fax machine When shipping the fax machine once it has been in use, please follow the re-packaging procedure below: Remove the image drum unit with toner cartridge from the fax machine. Place the image drum unit with toner cartridge still attached into a black plastic bag and keeping it away from direct sunlight.
  • Page 113 English Your documents jam. Check the document for wrinkles, tears or other damage. Make sure there are no staples or paper clips and that the paper is clean and dry. Make sure the document is not wider than your fax machine can load.
  • Page 114 English Resolution and Type of Original settings (see Loading Documents in Basic Operations). Copy the document on your fax machine to see how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later. You keep getting reports you do not want.
  • Page 115 English You set your fax machine for delayed transmission but it did not send. Check the display to make sure that you have set the clock on your fax machine to the correct time. See Setting the Clock in Installation. Your fax machine disconnected before you could answer a voice request.

  • Page 116: Display Panel Messages

    English Display panel messages This section lists the status and error messages that may appear on your machine’s display panel, and explains what they mean and how to correct any problem they indicate. Normal display 02:13 FAX Under normal operating conditions, the top line of the display shows the time and answering mode - FAX;...
  • Page 117 English 19/08/9814:14 FAX RELOAD DOCUMENT Document-feed Error: A document to be faxed or scanned has not fed into the scanner properly. Remove the document and reload it into the document. TONER LOW :FAX REPLACE TONER CART. 14:14 FAX REPLACE TONER CART. No Toner: Toner is running low in the toner cartridge.
  • Page 118 English PAPER SIZE ERR. :FAX CHECK PAPER OR PATH Paper Error: The paper in your fax machine is different than the size set with user function 13:PAPER SIZE or your fax machine tried to print a sheet of paper with no image drum unit installed. MEMORY OVERFLOW :FAX REFER TO USER GUIDE Memory Overflow: The memory in your fax machine has become full...

  • Page 119: Appendix A - Specifications

    English Appendix A - Specifications Category Specification Type/compatibility Desktop ITU-T G3 transceiver (G4 is an option) Applicable network PSTN, PBX, ISDN (option), LAN (T.37) (option) Up to 33600 kbps automatic fall back (64000 kbps for ISDN Transmission Speed option) Communications Half duplex Coding scheme MH/MR/MMR...

  • Page 120: Appendix B - Isdn G4 Option

    English Appendix B - ISDN G4 Option The ISDN G4 Option is an optional package that enables this fax machine to function as a digital fax machine conforming to Group 4 ITU-T recom- mendations. It is equipped with an automatic fallback feature that enables the machine to communicate in G3 mode when its G4 signal is rejected or a G3 signal is received.

  • Page 121: Term Definitions

    English Enter the ISDN(G4) ID and press the Start key. Enter the ISDN SUB NUMBER and press the Start key. Enter the ISDN CALLED NO. and press the Start key. Term definitions COUNTRY CODE: This number is a terminal identifier (TID). Up to three numbers (the country code of the country in which the machine is being operated) can be registered.

  • Page 122: Isdn Dial Mode (Communication Parameter)

    English ISDN dial mode (communication parameter) Set to G3 - The call originates in the G3 mode when dialled from the Speed Dial. At the time, speech analogue transmission is requested to the network. Set to G4 (default setting) - The call originates in G4 mode when dialled from the Speed Dial.

  • Page 123: Display Message Examples

    English Direct Dialling In Service: In this service available in point-to- multipoint transmissions, numbers can be assigned to terminals in addi- tion to their subscriber numbers. This service makes it possible to termi- nate calls at specified terminals. Multiple Subscriber Number (MSN) Restriction: This function is used in combination with direct inward dialling to check if the number of the incoming call matches an MSN in the machine’s database.

  • Page 124: Appendix C - Mfp Pc Interface Kit

    English Appendix C - MFP PC Interface Kit MFP option kit After installing the software provided into a host computer and connecting it to your fax, the machine will be capable of printer, scanner and Facsim- iled functions in addition to its normal operation. Once the MFP software is installed you can: •...

  • Page 125: As A Pc Printer

    English As a PC printer: Printer driver HIPER-W Resolution 300dpi, Quasi - 600dpi Printing speed 8ppm (engine speed) 1st paper tray size A4, Letter, Legal13, Legal 14 Manual feed paper size A4, Letter, Legal13, Legal 14, Executive, A5, A6, JIS B5, Monarch, COM-10, DL, C5 Envelopes/Transparencies Manual Paper Feeder Paper weight...

  • Page 126: Index

    English Index Symbols Changing memory password. . . 82 Cleaning #/Group Key ....11 LED Array... . . 100 Clock Setting.
  • Page 127 English Dial Prefix ... . . 31 Dial Tone Detect... . .85 ID= ..... . 89 Dialling ILLEGAL Problems .
  • Page 128 English Numeric Keypad... . .12 Redial key ....8 Redial Tries ....85 Rejecting unsolicited fax messages .
  • Page 129 English Stop Key ....10 Unpacking ....17 User Functions Changing .

This manual is also suitable for:

Fax 925

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