Sharp AR-M550N Printer Operation Manual page 50

TROUBLESHOOTING
The following problems may not be due to a machine failure, so please check again before calling for service. In the
event that service is required, turn off the machine main power switch and power switch, unplug the power plug from
the outlet. Problems related to the printer function are described in this chapter. For troubleshooting related to
general machine use, the copier function, document filing function or the network scanner function, please read
"Troubleshooting" in the corresponding manuals.
Problem
Printer is on but data is Is the interface cable correctly connected?
not received.
Has the printer driver been installed correctly? Install the appropriate printer driver. (See the
Is the printer driver correctly selected? / Has it
been configured in the network (when using
as a network printer)?
Data is received but not Has the specified size and type of paper been
printed. loaded?
Printer cannot be Has the printer driver been installed correctly? Install the appropriate printer driver. (See the
selected from
computer.
The orientation of the Are the print orientation settings in the printer
image is incorrect on driver correct?
the print.
The printed image is An incorrect ratio has been selected.
cut off.
The edges of the There are margins around the edges of the
printed image are paper where printing is not possible. Does the
missing. image overlap those margins?
Printer prints in reverse Has reverse page order been selected in the
order. software application?
Printer stops in the Has the tray full sensor activated and stopped
middle of a print job. printing because too many pages are in the
exit tray?
Is the tray out of paper?
Printing is not on Has paper selection been set to Automatic in
desired paper size. the printer driver?
Printer write error Is the timeout setting for the printer driver too
occurs when printing short?
from the parallel port.
Password entry is Did you enter a password for the retention
requested. function?
Check
Make sure the USB or parallel cable is correctly
connected to the machine and your computer.
For
administrator.
"SOFTWARE SETUP GUIDE (for printer)".)
Make sure that this printer is selected in the software
application software or use an appropriate utility to
check that the printer is registered on the network.
For
administrator.
Load paper, select another paper size or cancel
printing.
"SOFTWARE SETUP GUIDE (for printer)".)
Correct the orientation in the printer driver.
Select a suitable ratio when printing.
Change the print area or reduce the image size.
Cancel the reverse order printing in the application
software.
Remove the paper from the exit tray.
Load paper. (see page 2-2 of "Operation manual (for
general information and copier operation)")
Ensure that the desired paper is set in a paper tray of
the printer and select "Auto Select" in the paper
selection of the printer driver.
Set a longer time in the timeout setting in the printer
driver.
Password is needed when executing printing. If the
password is not known, printing cannot be executed.
6-2
Solution or cause
more information, consult
more information, consult
your network
your network