Sharp UX-B30 Operation Manual
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1. Installation
2. Sending Faxes
3. Receiving Faxes
4. Making Copies
5. Answering Machine Connection
6. Special Functions
7. Printing Lists
8. Maintenance
9. Troubleshooting
MODEL
UX-B30
FACSIMILE
OPERATION MANUAL

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Summary of Contents for Sharp UX-B30

  • Page 1 MODEL UX-B30 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Faxes 3. Receiving Faxes 4. Making Copies 5. Answering Machine Connection 6. Special Functions 7. Printing Lists 8. Maintenance 9. Troubleshooting...
  • Page 2: New Zealand

    Dealer from which the unit was originally purchased or a Service Centre approved by Sharp to service this type of equipment. These repairs would be carried out at no charge to the owner, subject to the conditions specified herein.
  • Page 3 Yes (cannot be used if power fails) *Quality mode is initially turned off. To turn on Quality mode, see page 22. **Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only).
  • Page 4 Applicable telephone line Public switched telephone network Reception modes TEL/FAX, TEL, FAX, A.M. Automatic document 10 sheets max. (A4, 80 g/m paper) feeder Input document size Automatic feeding: Width: 148 to 216 mm Length: 140 to 297 mm Manual feeding: Width: 148 to 216 mm Length: 140 to 600 mm Effective scanning width 210 mm max.
  • Page 5: Important Safety Information

    As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6 This machine must only be connected to a 230-240 V, 50 Hz, earthed (3-prong) outlet. Connecting it to any other kind of outlet will damage the machine. Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock.
  • Page 7 - Connect the equipment to an outlet on a different circuit to that which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. For Australia: The Ringer Equivalence Number (REN) for this equipment is written on the back of the machine.
  • Page 8: Table Of Contents

    Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist ........11 Attachments .
  • Page 9 Table of Contents Using the Answering Machine Connection ....67 Optional A.M. Mode Settings ......68 6.
  • Page 10: A Look At The Operation Panel

    A Look at the Operation Panel TEL FAX RECEPTION TEL/FAX A.M. RESO. 9 10 11 Display This displays messages and prompts to help you operate the machine. RESOLUTION key When a document is in the feeder, press this key to adjust the resolution for faxing or copying (page 39).
  • Page 11 Number keys Use these keys to dial numbers, and enter numbers and letters when storing auto-dial numbers. POLL key Press this key after dialling another fax machine to receive a document (previously loaded in the other machine’s feeder) without assistance from the operator of the other machine (page 79).
  • Page 12 Monitoring phone conversations When speaking through the handset, you can press to allow a third person to listen to the conversation through the speaker. (To turn off the speaker, press the key again.) To adjust the volume of the speaker when monitoring a conversation, press (the volume reverts to the lowest setting each time the handset is replaced).
  • Page 13: Installation

    1. Installation Unpacking Checklist If any are missing, Before setting up, contact your make sure you dealer or retailer. have all of the following items. Adapter Paper tray Paper tray Handset Print (for Australia) extension cartridge Adapter Operation Telephone Handset (for New Zealand) manual line cord...
  • Page 14: Attachments

    Attachments Attachments Points to keep in mind when setting up Do not place Do not place Keep dust away Keep the area the machine in the machine from the machine. around the direct sunlight. near heaters or machine clear. air conditioners. About condensation If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of...
  • Page 15: Connecting The Handset

    Attachments Remove the tape. Close the print compartment cover and then the operation panel. Connecting the handset Connect the handset as shown and place it on the handset rest. ♦ The ends of the handset cord are identical, so they will go into either socket.
  • Page 16: Attaching The Paper Tray

    Attachments Attaching the paper tray Attach the paper tray. Attach the paper tray extension. Insert horizontally Click! and rotate up Note: The paper tray extension has a top side and a bottom side. If the tabs do not go into the holes, turn the support over.
  • Page 17: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load up to 100 sheets of A4-size paper (60 - 80 g/m ) in the paper tray (at room temperature; maximum stack height should not be higher than the line on the tray). Fan the paper, and then tap the edge against a flat surface to even the stack.
  • Page 18: Connecting The Power Cord

    Connecting the Power Cord Connecting the Power Cord Plug the power cord into a 230-240 V, 50 Hz, earthed AC (3-prong) outlet. Caution! ♦ Make sure you have removed all of the packing tape before plugging in the power cord (see page 12). Plugging in the power cord without doing so may damage the machine.
  • Page 19: Installing The Print Cartridge

    Installing the Print Cartridge Installing the Print Cartridge Follow these steps to install or replace the print cartridge. ♦ When replacing the print cartridge, be sure to use a SHARP UX-C70B / FO-C60B cartridge. Print cartridge yield (at 4% coverage) Initial cartridge Quality mode OFF: Approx.
  • Page 20 Installing the Print Cartridge Display: Press REPLACE INK & • Make sure the handset is on its cradle. If the handset is not on the cradle, PRESS INK KEY pressing will have no effect. • The print cartridge holder moves to the cartridge replacement position. Open the operation panel.
  • Page 21 Installing the Print Cartridge Make sure the cartridge holder has Cable moved slightly away from the right side of the compartment, and then pull the green lever and open the cartridge holder cover. • If you are replacing the cartridge, remove the old cartridge.
  • Page 22 Installing the Print Cartridge Close the print compartment cover. Close the operation panel, pressing down firmly to make sure it clicks into place. Display: REPLACE INK & PRESS INK KEY CHANGE CARTRIDGE Press to make the print cartridge holder return to its home position. 1=NEW, 2=OLD Display when “NEW”...
  • Page 23 Installing the Print Cartridge START/ MEMORY Press If you selected “OLD” in the previous step, this completes the installation procedure. (Note: If you find that print quality is not satisfactory after reinstalling the old cartridge, align the Display when “NEW” is cartridge as explained on page 87.) selected: ALIGN CARTRIDGE...
  • Page 24 Installing the Print Cartridge Press the number keys to enter the number of the straightest line. Example: • If you make a mistake, press and then repeat the entry. START/ Press MEMORY • This completes the alignment procedure. Note: If at any time the display shows the ADD PAPER &...
  • Page 25 Installing the Print Cartridge The display briefly shows Press to turn on Quality mode, or your selection, then: to turn it off. HQ FAX PRINT Press to return to the date and time display. High-quality fax print setting (fast/slow printing of faxes) The high-quality fax print setting controls the speed at which faxes are printed.
  • Page 26: Connecting The Telephone Line Cord

    Connecting the Telephone Line Cord Connecting the Telephone Line Cord Insert one end of the telephone line cord into the adapter. Insert the other end of the line cord into the socket on the back of the machine marked TEL. LINE. Plug the adapter into the telephone socket on the wall.
  • Page 27 Connecting the Telephone Line Cord Moving your fax and reconnecting If it is necessary to move your fax to a new location, first disconnect the telephone line cord before disconnecting the power lead. When reconnecting, it is necessary to connect the power lead before connecting the telephone line cord.
  • Page 28: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you begin sending Once you enter this faxes, enter your name information, it will and fax (telephone) automatically appear at number. You also need to the top of each fax page set the date and time.
  • Page 29 Press Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = ♦ To enter two letters in succession that require the same key, press after entering the first letter.
  • Page 30: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. RECEPTION TEL/FAX A.M. RESO.
  • Page 31 Setting the Date and Time Enter a two-digit number for the month (“01” for January, “02” for February, “12” for December, etc.). DATE 05-01-2004 Example: January The currently set time Enter the year (four digits). appears (example): TIME 12:19 Example: 2004 Enter a two-digit number for the hour (“00”...
  • Page 32: Setting The Reception Mode

    Setting the Reception Mode Setting the Reception Mode The machine has four modes for receiving incoming faxes: FAX mode: Select this mode when you only want to receive faxes on your line. The machine will automatically answer all calls and receive incoming faxes. TEL mode: This mode is the most convenient for receiving phone calls.
  • Page 33: Volume Adjustment

    Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using the up and down arrow keys. RECEPTION TEL/FAX A.M. RESO. Speaker Press Display: Press to select the SPEAKER: HIGH desired volume level. • Press again to turn off the speaker. SPEAKER: MIDDLE SPEAKER: LOW...
  • Page 34 Volume Adjustment Ringer Display: Press to select the desired volume level. RINGER: HIGH (Make sure has not been pressed and a document is not loaded in the RINGER: MIDDLE feeder.) • The ringer will ring once at the selected RINGER: LOW level.
  • Page 35 Volume Adjustment Error beep off The machine normally sounds three beeps to alert you when an error occurs during transmission, reception, or copying. The machine also sounds a double-beep when you press an invalid key on the operation panel. If you wish to turn off the error beep, follow the steps below.
  • Page 36 Volume Adjustment 1=YES, 2=NO Press once. The display briefly shows your selection, then: Press to turn on the end beep or KEY TONE to turn off the end beep. Press to return to the date and time display. Key tone off The fax machine normally sounds a beep (key tone) each time you press a key on the operation panel.
  • Page 37: Sending Faxes

    2. Sending Faxes Transmittable Documents Size and weight Minimum document size: Minimum size Minimum weight 148 mm 52 g/m² 140 mm Maximum document size: The maximum size and weight of documents that you can load in the document feeder depend on how many sheets you load. 10 sheets at once: 1 sheet at a time (manual feeding): Size: A4...
  • Page 38: Loading The Document

    Loading the Document Other restrictions ♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder.
  • Page 39: Removing A Document From The Feeder

    Loading the Document Adjust the resolution and/or contrast settings as explained on page 38, then dial the receiving machine as explained on page 41. Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel.
  • Page 40: Adjusting The Resolution And Contrast

    Adjusting the Resolution and Contrast Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. You must adjust the The default resolution settings each time setting is STANDARD you don’t want to use and the default contrast the default settings.
  • Page 41 Adjusting the Resolution and Contrast Load the document(s). • The document must be loaded before the resolution and contrast can be adjusted. Display: Press one or more times until the RESO. desired resolution and contrast STANDARD :AUTO settings appear in the display. •...
  • Page 42: Changing The Default Resolution

    Adjusting the Resolution and Contrast Changing the default resolution If desired, you can change the default resolution for faxing documents to FINE. Follow the steps below. Press once and 3 times. Display: OPTION SETTING Press once. FINE PRIORITY 1=YES, 2=NO Press once.
  • Page 43: Sending A Fax By Normal Dialling

    Sending a Fax by Normal Dialling Sending a Fax by Normal Dialling With Normal Dialling, you pick up the handset (or press ) and dial by pressing the number keys. ♦ If a person answers, you can talk with them through the handset before sending the fax.
  • Page 44: Sending A Fax By Automatic Dialling

    Sending a Fax by Automatic Dialling START/ MEMORY When you hear the fax tone, press . Replace the handset. • Important: Remove the document as soon as it exits the machine. Otherwise, ink from received faxes and copies may soil the document. •...
  • Page 45 Enter a name by pressing number keys for each letter as shown in the chart below. Up to 15 characters can be entered. (If you do not wish to enter a name, go directly to Step 6.) Example: SHARP = 7777 44 2 777 SPACE = ♦...
  • Page 46: Editing And Clearing Auto-Dial Numbers

    Sending a Fax by Automatic Dialling Return to Step 2 to store another number, or press to return to the date and time display. Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: Display: Press...
  • Page 47 Sending a Fax by Automatic Dialling START/ MEMORY Press Make the desired changes to the name. • Press to move the cursor to the letter or letters you wish to change, and then press the appropriate number key repeatedly until the desired letter appears (see Step 5 on page 43).
  • Page 48: Using An Auto-Dial Number

    Sending a Fax by Automatic Dialling Using an auto-dial number Once you have stored a fax or phone number, you can use it to send a fax or make a phone call. If you are sending a fax, load the document(s).
  • Page 49: Sending A Fax By Direct Keypad Dialling

    Sending a Fax by Automatic Dialling Sending a fax by Direct Keypad Dialling You can also enter a full number with the number keys and then press the START/ MEMORY key to begin dialling. You can use this method to dial a full number when you don't need to speak to the other party before faxing.
  • Page 50: Automatic Redialling

    Sending a Fax by Automatic Dialling Redial You can automatically redial the last number dialled on the fax machine. This procedure can be used to send a fax or make a phone call. If you are sending a fax, load the document(s).
  • Page 51: Error Correction Mode

    Sending a Fax by Automatic Dialling ♦ Under certain conditions (for example if a person answers the call on a telephone), automatic redialling may stop before two redialling attempts are made. Error Correction Mode The fax machine is set to automatically correct any distortions in a transmission due to noise on the telephone line before printing at the receiving end.
  • Page 52: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
  • Page 53: Sending A Fax From Memory

    Sending a Fax From Memory Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
  • Page 54: Memory Transmission

    Sending a Fax From Memory Repeat Steps 3 and 4 for each of the other destinations to which you wish to send the fax (maximum of 20). • To check your selected destinations, press to scroll through them. To delete a destination, scroll to the destination and then press START/ When you are ready to begin transmission, press MEMORY...
  • Page 55: If The Memory Becomes Full

    Sending a Fax From Memory If the memory becomes full... If the memory becomes full while the document is being scanned, MEMORY IS FULL will appear in the display. START/ ♦ MEMORY Press if you want to transmit the pages which have been stored up to that point in memory.
  • Page 56: Receiving Faxes

    3. Receiving Faxes Using TEL/FAX Mode To select TEL/FAX mode, press RECEPTION until the arrow in the display points to TEL/FAX. RECEPTION TEL/FAX A.M. When the reception mode is set to TEL/FAX, your fax machine automatically answers all calls on two rings (the number of rings can be changed as explained on page 56).
  • Page 57: Using A.m. Mode

    Using A.M. Mode Pseudo Ring Duration for Tel/Fax Mode If desired, you can change the duration of pseudo ringing in Tel/Fax mode. Display: Press once and 3 times. OPTION SETTING PSEUDO RING Press once and 5 times. Press once. 1=15 SECONDS Enter a number as follows for the desired duration: 15 seconds 30 seconds...
  • Page 58: Using Fax Mode

    Using FAX Mode Using FAX Mode To select FAX mode, press RECEPTION until the arrow in the display points to FAX. RECEPTION TEL/FAX A.M. When the reception mode is set to FAX, the fax machine will automatically answer all calls on two rings (the number of rings can be changed as explained below) and receive incoming faxes.
  • Page 59: Using Tel Mode

    Using TEL Mode NUMBER OF RING Press once and once. ENTER (2-4) (2) Press once. Enter the desired number of rings (any The display briefly shows your selection, then: number from 2 to 4). FAX REMOTE # Example: 3 rings Press to return to the date and time display.
  • Page 60: Answering With The Fax's Handset

    Using TEL Mode Answering with the fax’s handset Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) When the fax machine rings, pick up the handset.
  • Page 61: Putting A Call On Hold

    Using TEL Mode Answering on an extension phone connected to the same line Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) Answer the extension phone when it rings.
  • Page 62: Optional Reception Settings

    Optional Reception Settings Optional Reception Settings Fax Signal Receive The machine will automatically begin reception if you hear a soft fax tone after answering a call on the machine or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent the machine from mistakenly attempting to receive documents from the computer fax modem.
  • Page 63: Reception Ratio

    Optional Reception Settings FAX REMOTE # Press once and twice. Press once. ENTER (0-9) (5) The display briefly shows Enter the desired number (any number your selection, then: from 0 to 9). TRANSACTION Example: Press to return to the date and time display. Reception Ratio The machine has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper.
  • Page 64: Substitute Reception To Memory

    Substitute Reception to Memory 1=AUTO, 2=100% Press once. The display briefly shows Press to select AUTO, or your selection, then: select 100%. COPY CUT-OFF Press to return to the date and time display. Substitute Reception to Memory In situations where printing is not possible, such as when the machine runs out of paper, the print cartridge needs replacement, or the paper jams, incoming faxes will be received to memory.
  • Page 65: Making Copies

    4. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling the machine to double as a convenience office copier. Load the document(s) face down. (Maximum of 10 sheets.) •...
  • Page 66: Copy Cut-Off

    Making Copies When you are ready to begin copying, press • Important: Remove the document as soon as it exits the machine. Otherwise, ink from the copy may soil the document. If MEMORY IS FULL appears... If you place a large number of originals in the feeder, the memory may become full before all pages can be scanned (the display will show MEMORY IS FULL).
  • Page 67 Making Copies The display briefly shows Press to set copy cut-off to YES your selection, then: (the remaining part of the document QUALITY MODE will not be printed), or to set copy cut-off to NO (the remaining part will be printed on a second page). Press to return to the date and time display.
  • Page 68: Answering Machine Connection

    5. Answering Machine Connection Connecting an Answering Machine If desired, you can connect an answering machine to your fax machine's TEL. SET socket This will allow you to receive both voice messages and faxes when you are out. ♦ Important: If the answering machine is not connected to the TEL. SET socket on the fax as shown, the setup will not operate properly.
  • Page 69: Using The Answering Machine Connection

    Using the Answering Machine Connection Note: In New Zealand, not all standard telephones and answering machines will respond to incoming ringing when connected to the extension socket of the equipment. Changing the outgoing message The outgoing message (OGM) of your answering machine should be changed to inform callers who want to send a fax to press their Start key.
  • Page 70: Optional A.m. Mode Settings

    Optional A.M. Mode Settings How answering machine mode operates While you are out, all of your incoming calls will be answered by your answering machine and its outgoing message will play. Voice callers can leave a message. During this time, your fax will quietly monitor the line. If your fax detects a fax tone or a duration of silence greater than four seconds, it will take over the line and begin reception.
  • Page 71 Optional A.M. Mode Settings Time selections for the period of silence are 1 to 10 seconds. Quiet Detect Time has been set to 4 seconds at the factory. This gives the best performance with most answering machines; however, you may need to adjust this setting depending on the disconnect time of your answering machine.
  • Page 72: Quiet Detect Start Time

    Optional A.M. Mode Settings Quiet Detect Start Time This setting can be used to delay the start of the Quiet Detect Time function. For example, if you want to insert a pause at the beginning of your answering machine’s outgoing message to ensure clear detection of fax signals, you can use this setting to delay the start of silence detection so that the pause will not cause the fax to take over the line.
  • Page 73 Optional A.M. Mode Settings On A.M.Failure When this function is turned on, your fax will answer the call after 4 rings if the answering machine for some reason fails to answer before that time. This ensures that you will receive fax messages even if the answering machine’s tape fills up or the answering machine is not turned on.
  • Page 74: Special Functions

    6. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can have the fax machine display the name and number of the caller when you receive a call. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
  • Page 75: Display Messages

    Caller ID (Requires Subscription to Service) How Caller ID operates When you receive a call, the name and phone number of the caller will appear in the display, beginning just before the second ring. The information will continue to be displayed until the line is disconnected. Display example JOHN DOE 5258693...
  • Page 76 Caller ID (Requires Subscription to Service) Note: For all units installed in New Zealand, the direct use of the displayed number for call back does not operate properly and must not be used. It is necessary to manually enter the verified correct number for the party called. This will often require the addition or deletion of leading digits from the number shown on the display when dialling manually.
  • Page 77: Priority Call

    Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press while the call appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.
  • Page 78 Caller ID (Requires Subscription to Service) Blocking voice calls If you have turned on Caller ID, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax comes in from the number you have specified as a "Junk Number", your fax will terminate the call as soon as it receives the calling phone number from the caller ID service.
  • Page 79: Distinctive Ring (Requires Subscription To Service)

    Distinctive Ring (Requires Subscription to Service) Distinctive Ring (Requires Subscription to Service) If you subscribe to a distinctive ring service from your telephone company, you will need to turn on the distinctive ring function. When this is done, the machine will signal voice calls by the normal ring pattern, and fax transmissions by a special ring pattern.
  • Page 80: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes The display briefly shows Press to turn on distinctive ring, your selection, then: FAX SIGNAL RX to turn it off. Press to return to the date and time display. Set the reception mode to FAX. RECEPTION TEL/FAX A.M.
  • Page 81: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without assistance from the operator of the other machine. Hint: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call.
  • Page 82: Printing Lists

    7. Printing Lists You can print lists showing settings and information entered in the fax machine, and a report showing recent fax transactions. The lists and report are described below. To print a list, follow these steps. Display: Press once and once.
  • Page 83: Telephone Number List

    Printing Lists Telephone Number List This list shows the fax and phone numbers that have been stored for automatic dialling. Setup List This list shows your current selections for the FUNCTION key settings. The list also shows your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
  • Page 84: Transaction Report

    Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. ♦...
  • Page 85 Printing Lists Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. Display: Press once and 3 times. OPTION SETTING TRANSACTION 3 times . Press once and 1:ALWAYS PRINT Press once.
  • Page 86: Maintenance

    8. Maintenance Cleaning the Machine Cleaning the scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel. Push the green lever at the side of the white roller slightly to the right, and then pull it forward and down.
  • Page 87 Maintenance Wipe the scanning glass (exposed by removing the white roller) and rollers with a clean cloth. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies. If the scanning glass is difficult to clean If you find it difficult to remove dirt from the scanning glass, you can try moistening the swab with isopropyl alcohol or denatured alcohol.
  • Page 88: Cleaning The Paper Feed Roller

    Maintenance Close the operation panel, pressing down firmly to make sure it clicks into place. Cleaning the paper feed roller A dirty paper feed roller will prevent the paper from feeding correctly. To clean the roller, first remove the paper tray. The roller will be visible in the opening in the rear of the machine.
  • Page 89: Improving Print Quality

    Maintenance Improving Print Quality Aligning the print cartridge If print quality is not satisfactory, first try aligning the print cartridge. Note: Make sure that paper is loaded before beginning this procedure. Display: Press once and twice. PRINT SET-UP ALIGN CART. Press once and twice.
  • Page 90: Cleaning The Print Cartridge Nozzles

    Maintenance Press the number keys to enter the number of the straightest line. Example: • If you make a mistake, press and then repeat the entry. START/ CLEAN NOZZLES MEMORY Press Press to return to the date and time display. Cleaning the print cartridge nozzles If print quality is still not satisfactory after aligning the print cartridge, follow these steps to clean the print cartridge nozzles.
  • Page 91 Maintenance Compare the diagonal line above the printed bars to the diagonal line below the printed bars. • Look for a break in the diagonal line above the bars. A break indicates clogged nozzles. Breaks in the diagonal line at the top of the page indicate clogged nozzles.
  • Page 92: Wiping The Print Nozzles And Contacts

    Maintenance Wiping the print nozzles and contacts If you have cleaned the print nozzles as explained in the previous section at least three times and print quality is still not satisfactory, try wiping the print nozzles and contacts. Press , open the operation panel, open the print compartment cover, and remove the print cartridge (see the procedure beginning on page 18).
  • Page 93 Maintenance Cleaning the cartridge holder A dirty print cartridge holder may cause smudges on your printed pages. To clean the print cartridge holder, press , open the operation panel, open the print compartment cover, and remove the print cartridge (see the procedure ➊...
  • Page 94: Troubleshooting

    9. Troubleshooting Problems and Solutions Line error Problem Solution LINE ERROR appears in A line error occurs when your fax machine cannot the display. communicate correctly with the other fax machine. The error is usually due to a problem on the phone line.
  • Page 95: Dialling And Transmission Problems

    Problems and Solutions Dialling and transmission problems Problem Solution No dial tone when you • Make sure the handset cord is connected to the pick up the handset or correct socket. See Connecting the handset on page press the SPEAKER key. •...
  • Page 96: Reception And Copying Problems

    Problems and Solutions A distorted image is • Noise on the telephone line may cause distortion. Try received at the other end. sending the document again. • Make a copy of the document on your fax machine. If the copy is also distorted, your fax machine may need service.
  • Page 97 Problems and Solutions Answering machine connection Problem Solution The answering machine • Make sure your fax machine's reception mode is connection does not set to A.M. operate properly. • Make sure your fax machine's TEL. LINE socket is connected to the wall socket. Make sure your fax machine's TEL.
  • Page 98: General Problems

    Should such a problem occur, contact your authorised Sharp Service Centre for information.
  • Page 99: Messages And Signals

    Messages and Signals Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 73 for display messages related to Caller ID. ADD PAPER & / Check the printing paper. If the tray is empty, add PRESS START KEY START/ (alternating messages)
  • Page 100 Messages and Signals LINE ERROR Transmission or reception was not successful. Press to clear the message and then try again. If the error persists, see Line error on page 92. LOW INK The cartridge is low on ink (approximately one quarter of the ink remains).
  • Page 101: Audible Signals

    Messages and Signals PRINTER ERROR/ A paper jam may have occurred. Follow the CHECK PAPER procedure on page 101 to clear the jam. READY TO SEND A document has been loaded and the fax machine is waiting for you to begin faxing or copying. RECALLING This appears if you attempt to send a fax by automatic dialling and the line is busy or the receiving...
  • Page 102: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, START/ MEMORY or DOCUMENT JAMMED appears in the display, first try pressing . If the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
  • Page 103: Clearing Jammed Printing Paper

    Clearing Paper Jams Clearing jammed printing paper Gently pull the jammed paper out of the machine, taking care not to tear it. After removing the jammed paper, press to clear the error message (PAPER JAMMED) from the display. ♦ Normal operation cannot be resumed until you press to clear the error message.
  • Page 104: Quick Reference Guide

    Quick Reference Guide Sending Faxes Receiving Faxes Place your document RECEPTION Press until the arrow in the display (up to 10 pages) face down in the document points to the desired reception mode. feeder. RECEPTION 01-JAN 10:30 TEL/FAX A.M. 01-JAN 10:30 TEL/FAX A.M.
  • Page 105: Index

    Index Document, maximum scanning size, 35 A.M. reception mode, 30, 67 Answering machine connection ECM (Error Correction Mode), 49 Activating, 67 End beep off, 33 Connecting, 66 Error beep off, 33 On A.M. Failure, 71 Extension telephone Quiet Detect Start Time, 70 Connecting, 25 Quiet Detect Time, 68 Using, 59...
  • Page 106 Index Memory, substitute reception to, 62 TEL mode, 30, 57 TEL/FAX mode, 30, 54 Reception Ratio setting, 61 Redialing, 48 Normal Dialing, 41 Removing original document, 37 Number of rings in FAX reception mode, Resolution, 38 Ringer volume, 32 Page numbering, batch, 50 Scanning glass, cleaning, 84 Paper feed roller, cleaning, 86 Sender’s name and number, entering,...
  • Page 107 SHARP CORPORATION OF AUSTRALIA PTY.LTD. A.C.N. 003 039 405 1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED. 59 Hugo Johnston Drive Penrose, Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND (TINSE4438XHTZ)

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