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MODEL UX-B20 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Faxes 3. Receiving Faxes 4. Making Copies 5. Special Functions 6. Printing Lists 7. Maintenance 8. Troubleshooting...
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(3) Telephone number of either the sending machine, business, business entity or individual. In order to program this information into your facsimile machine, please refer to the appropriate instructions in the operation manual." As an NERGY partner, SHARP has determined that this product meets the NERGY for energy efficiency. guidelines...
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30 numbers *Quality mode is initially turned on. To turn off Quality mode, see page 21. **Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only). Welcome, and thank you for...
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Telephone function Yes (cannot be used if power fails) Applicable telephone line Public switched telephone network Reception modes TEL/FAX Automatic document Letter/A4: 10 sheets max. feeder Legal: 5 sheets max. Input document size Automatic feeding: Manual feeding: Effective scanning width 8.3" (210 mm) max. Scanning Resolution Horizontal: 203 lines/inch (8 lines/mm) Vertical:...
Approx. 7.0 lbs. (3.2 kg) attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
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Do not place this machine on an unstable cart, stand or table. The machine could be seriously damaged if it falls. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
A Look at the Operation Panel Display This displays messages and prompts to help you operate the machine. FLASH key This key is used for Call Waiting and other special services that require subscription from your phone company. Your phone company will provide you with details on how to use the key.
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Use these keys to dial numbers, and enter numbers and letters when storing auto-dial numbers. POLL key Press this key after dialing another fax machine to receive a document (previously loaded in the other machine’s feeder) without assistance from the operator of the other machine (page 69).
1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. Paper tray Paper tray extension Handset cord If any are missing, contact your dealer or retailer. Handset Print cartridge Telephone Operation manual line cord...
Attachments Attachments Points to keep in mind when setting up Do not place Do not place the machine in the machine direct sunlight. near heaters or air conditioners. About condensation If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of documents for transmission.
Remove the tape. Close the print compartment cover and then the operation panel. Connecting the handset Connect the handset as shown and place it on the handset rest. ♦ The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset...
Attachments Attaching the paper tray Attach the paper tray. Attach the paper tray extension. Insert horizontally and rotate up Note: The paper tray extension has a top side and a bottom side. If the tabs do not go into the holes, turn the support over. Caution! Do not touch or pull out the black plastic strip shown below.
Loading Printing Paper You can load letter or legal size paper in the paper tray. Recommended paper weight is 20-lb. Copy Bond. The maximum number of sheets is as follows: Approx. Letter size: 100 sheets (20-Ib. copier paper at room temperature; maximum stack height should not be higher than the line on the tray) Legal size:...
Connecting the Power Cord Connecting the Power Cord Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet. Caution! ♦ Do not plug the power cord into any other kind of outlet. This will damage the machine and is not covered under the warranty. ♦...
Installing the Print Cartridge Follow these steps to install or replace the print cartridge. ♦ When replacing the print cartridge, be sure to use a SHARP UX-C70B cartridge. Print cartridge yield (at 4% coverage) Initial cartridge Approx. 300 letter pages Quality mode OFF: : Approx.
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Installing the Print Cartridge Press • Make sure the handset is on its cradle. If the handset is not on the cradle, pressing will have no effect. • The print cartridge holder moves to the cartridge replacement position. Open the operation panel. Open the print compartment cover.
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Make sure the cartridge holder has moved slightly away from the right side of the compartment, and then pull the green lever and open the cartridge holder cover. • If you are replacing the cartridge, remove the old cartridge. If you are going to use the old cartridge again, place it in an air-tight container.
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Installing the Print Cartridge Close the print compartment cover. Close the operation panel, pressing down firmly to make sure it clicks into place. Press to make the print cartridge holder return to its home position. Press (NEW) if the cartridge you installed is new.
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START/ MEMORY Press If you selected “OLD” in the previous step, this completes the installation procedure. (Note: If you find that print quality is not satisfactory after reinstalling the old cartridge, align the cartridge as explained on page 77.) If you selected “NEW”, the display will show the alternating messages at right.
Installing the Print Cartridge Press the number keys to enter the number of the straightest line. Example: • If you make a mistake, press START/ Press MEMORY • This completes the alignment procedure. Setting the paper size The machine has been set at the factory to scale received faxes to letter size paper.
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Note: If at any time the display shows the alternating messages at right, check the printing paper. If the tray is empty, add paper. If there is paper in the tray, take it out and then reinsert it. When you are finished, press Quality mode (using more/less ink) If you prefer a higher quality image when printing faxes and copies, turn on Quality mode.
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Installing the Print Cartridge High-quality fax print setting (fast/slow printing of faxes) The high-quality fax print setting controls the speed at which faxes are printed. If you prefer a higher quality image at a slower printing speed, turn on this setting.
TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Setting the dial mode The fax machine is set for tone dialing. If you are on a pulse dial line, you must set the fax machine for pulse dialing. Press the panel keys as follows: Press...
Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin sending faxes, you must enter your name and fax (telephone) number. You also need to set the date and time. Important! FCC regulations require that your name, telephone/fax number, and the date and time appear on each fax message you send.
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Press Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = ♦ To enter two letters in succession that require the same key, press entering the first letter.
Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. Press once and Press once and Press...
Enter the year (four digits). Example: 2004 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 Press to select A.M. or START/ MEMORY Press to start the clock. Press to return to the date and time display.
TEL mode: Select this mode when you want to receive both phone calls and faxes on the line connected to the fax machine. All calls, including faxes, must be answered by picking up the fax machine's handset or an extension phone connected to the same line.
Volume Adjustment You can adjust the volume of the speaker, handset, and ringer using the up and down arrow keys. Speaker Press Press to select the desired volume level. • Press again to turn off the speaker. Volume Adjustment RESOLUTION/ RECEPTION Display: SPEAKER: HIGH...
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Volume Adjustment Handset When talking through the handset, press to select the desired volume level. • Note: The volume reverts to MIDDLE each time you replace the handset. Ringer Press to select the desired volume level. (Make sure has not been pressed, the handset is not lifted, and a document is not loaded in the feeder.) •...
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Press to return to the date and time display. End beep off The fax machine normally sounds one long beep when transmission, reception, or copying ends normally. If you wish to turn off the end beep, follow the steps below.
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Key tone off The fax machine normally sounds a beep (key tone) each time you press a key on the operation panel. If you wish to turn off the key tone, follow the steps below.
2. Sending Faxes Transmittable Documents Size and weight Minimum document size: Minimum size Minimum weight 5.8" (148 mm) 5.5" (140 mm) Maximum document size: The maximum size and weight of documents that you can load in the document feeder depend on how many sheets you load. 10 sheets at once: Size: Letter (8.5”...
Loading the Document Other restrictions ♦ The scanner cannot recognize yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder.
Adjust the resolution and/or contrast settings as explained on page 36, then dial the receiving machine as explained on page 39. Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel. Important! Do not try to remove a document without opening the operation panel.
Adjusting the Resolution and Contrast Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution setting is STANDARD and the default contrast setting is AUTO. Note: The resolution and contrast settings are only effective for sending a document.
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DARK will appear. Note: In order to transmit in SUPER FINE resolution, the receiving fax machine must also have that resolution. If it doesn’t, your machine will automatically step down to the next best available setting.
Adjusting the Resolution and Contrast Changing the default resolution If desired, you can change the default resolution for faxing documents to FINE. Follow the steps below. Press once and Press once. Press once. Press to set the default resolution to FINE, or to set it to STANDARD.
Sending a Fax by Normal Dialing With Normal Dialing, you pick up the handset (or press pressing the number keys. ♦ If a person answers, you can talk with them through the handset before sending the fax. (If you pressed ♦...
Note: If the transmission is unsuccessful and DOCUMENT JAMMED appears in the display, remove the document as explained on page 89. (This may occur if the other fax machine doesn’t respond properly when you attempt to send the document.) Sending a Fax by Automatic Dialing You can store your most frequently dialed fax or phone numbers in the machine for automatic dialing.
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Enter a name by pressing number keys for each letter as shown in the chart below. Up to 15 characters can be entered. (If you do not wish to enter a name, go directly to Step 6.) Example: SHARP = 7777 44 2 777 SPACE = ♦...
Sending a Fax by Automatic Dialing START/ MEMORY Press Return to Step 2 to store another number, or press date and time display. Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: Press once and...
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START/ MEMORY Press Make the desired changes to the name. • Press to move the cursor to the letter or letters you wish to change, and then press the appropriate number key repeatedly until the desired letter appears (see Step 5 on page 41). The new letter will replace the old letter.
Sending a Fax by Automatic Dialing Using an auto-dial number Once you have stored a fax or phone number, you can use it to send a fax or make a phone call. If you are sending a fax, load the document(s).
Sending a fax by Direct Keypad Dialing You can also enter a full number with the number keys and then press the START/ MEMORY key to begin dialing. You can use this method to dial a full number when you don't need to speak to the other party before faxing. Load the document(s).
If you use automatic dialing (including Direct Keypad Dialing) to send a fax and the line is busy, the fax machine will automatically redial the number. The fax machine will make three redial attempts at intervals of five minutes. During this time, RECALLING will appear in the display, followed by a two-digit number assigned to the fax job.
Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
Sending a Fax From Memory Sending a Fax From Memory You can scan a document into the machine’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
Repeat Steps 3 and 4 for each of the other destinations to which you wish to send the fax (maximum of 20). • To check your selected destinations, press delete a destination, scroll to the destination and then press When you are ready to begin transmission, press •...
Sending a Fax From Memory If the memory becomes full... If the memory becomes full while the document is being scanned, MEMORY IS FULL will appear in the display. START/ ♦ MEMORY Press if you want to transmit the pages which have been stored up to that point in memory.
3. Receiving Faxes Using FAX Mode To select FAX mode, press RESOLUTION/ RECEPTION (with no document in the feeder) until the arrow in the display points to FAX. RESOLUTION/ RECEPTION When the reception mode is set to FAX, the machine will automatically answer all calls on four rings and receive incoming faxes.
Using TEL Mode Press once and Press once. Enter the desired number of rings (any number from 2 to 5). Example: 3 rings Press to return to the date and time display. Note: If you are using Distinctive Ring, the machine will answer calls after two rings regardless of the above setting.
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Answering with the machine’s handset Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) When the machine rings, pick up the handset.
Using TEL Mode Answering on an extension phone connected to the same line Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) Answer the extension phone when it rings.
Optional Reception Settings Fax Signal Receive The machine will automatically begin reception if you hear a soft fax tone after answering a call on the machine or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent the machine from mistakenly attempting to receive documents from the computer fax modem.
Optional Reception Settings Reception Ratio The machine has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
Substitute Reception to Memory In situations where printing is not possible, such as when the machine runs out of paper, the print cartridge needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with ADD PAPER &...
4. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling the machine to double as a convenience office copier. Load the document(s) face down.
When you are ready to begin copying, press • Important: Remove the document as soon as it exits the machine. Otherwise, ink from the copy may soil the document. If MEMORY IS FULL appears... If you place a large number of originals in the feeder, the memory may become full before all pages can be scanned (the display will show MEMORY IS FULL).
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Making Copies Press to set copy cut-off to YES (the remaining part of the document will not be printed), or cut-off to NO (the remaining part will be printed on a second page). Press to return to the date and time display. High-quality copy setting (fast/slow printing of copies) The high-quality copy setting controls the speed at which copies are printed.
5. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can have the fax machine display the name and number of the caller when you receive a call. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
Caller ID (Requires Subscription to Service) Enter the three digits of your area code. START/ MEMORY Press to store your area code. Press to return to the date and time display. How Caller ID operates When you receive a call, the name and phone number of the caller will appear in the display, beginning just before the second ring.
If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 30 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.
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Caller ID (Requires Subscription to Service) Blocking voice calls If you have turned on Caller ID, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from the number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...
The second number rings differently from your normal number. If you subscribe to a distinctive ring service, you can set the fax machine to automatically answer when your second number is called. This allows you to use the second number as an exclusive fax number.
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Distinctive Ring (Requires Subscription to Service) Press a number from 1 to 3 (1 to 5 in Canada) to select the ring pattern below that matches your second number’s ring pattern. Press 6 to have your fax automatically answer your normal telephone number. Press 7 to turn off the distinctive ring function.
Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, follow the steps below to enter the fax number from which you do not wish to receive faxes.
Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without assistance from the operator of the other machine. Hint: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call.
6. Printing Lists You can print lists showing settings and information entered in the fax machine, and a report showing recent fax transactions. The lists and report are described below. To print a list, follow these steps. Press once and Press once.
Telephone Number List This list shows the fax and phone numbers that have been stored for automatic dialing. Setup List This list shows your current selections for the FUNCTION key settings. The list also shows your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. ♦...
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Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. Press once and Press once and Press once. Press a number from ALWAYS PRINT ERROR/MEMORY SEND ONLY ERROR ONLY NEVER PRINT Press to return to the date and time display.
7. Maintenance Cleaning the Machine Cleaning the scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel. Push the green lever at the side of the white roller slightly to the right, and then pull it forward and down.
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Wipe the scanning glass (exposed by removing the white roller) and rollers with a clean cloth. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies. If the scanning glass is difficult to clean If you find it difficult to remove dirt from the scanning glass, you can try moistening the cloth with isopropyl alcohol or denatured alcohol.
Maintenance Close the operation panel, pressing down firmly to make sure it clicks into place. Cleaning the paper feed roller A dirty paper feed roller will prevent the paper from feeding correctly. To clean the roller, first remove the paper tray. The roller will be visible in the opening in the rear of the machine.
Improving Print Quality Aligning the print cartridge If print quality is not satisfactory, first try aligning the print cartridge. Note: Make sure that paper is loaded before beginning this procedure. Press once and Press once and Press once. Press to print an alignment page. (To enter an alignment value without printing an alignment page, press In the alignment page that the machine prints, locate the line that comes closest to forming a completely straight line.
Maintenance Press the number keys to enter the number of the straightest line. Example: • If you make a mistake, press START/ MEMORY Press Press to return to the date and time display. Cleaning the print cartridge nozzles If print quality is still not satisfactory after aligning the print cartridge, follow these steps to clean the print cartridge nozzles.
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Compare the diagonal line above the printed bars to the diagonal line below the printed bars. • Look for a break in the diagonal line above the bars. A break indicates clogged nozzles. If the bottom diagonal line still has breaks, repeat Steps 1 through 4 to run the nozzle test again.
Maintenance Wiping the print nozzles and contacts If you have cleaned the print nozzles as explained in the previous section at least three times and print quality is still not satisfactory, try wiping the print nozzles and contacts. Press , open the operation panel, open the print compartment cover, and remove the print cartridge (see the procedure beginning on page 16).
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About the lithium battery: The fax machine uses a lithium battery to retain settings and information programmed in the machine when the power is turned off. Battery power is consumed primarily when the power is off. With the power kept continuously off, the life of the battery is about 5 years.
8. Troubleshooting Problems and Solutions If you have any problems with the machine, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675. Line error Problem LINE ERROR appears in A line error occurs when your fax machine cannot the display.
• Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack (see page 23). • Make sure that the fax machine is set to the correct dialing mode for your telephone line. See Dial mode on page 23.
• Noise on the telephone line may cause distortion. distorted. Have the other party try sending the document again. • Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service.
General problems Problem Nothing appears in the • Make sure the power cord is properly plugged into a display. power outlet. • Connect another electrical appliance to the outlet to see if it has power. The machine does not • If a beep sound is not made when you press the keys, respond when you press unplug the power cord and then plug it in again any of its keys.
Messages and Signals Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 62 for display messages related to Caller ID. ADD PAPER & / Check the printing paper. If the tray is empty, add PRESS START KEY (alternating messages) paper and then press...
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Replace the handset or press ON HOOK DIAL has been pressed and the fax machine is waiting for you to dial. OUT OF INK The cartridge is out of ink and must be replaced.
CHECK PAPER procedure on page 90 to clear the jam. READY TO SEND A document has been loaded and the fax machine is waiting for you to begin faxing or copying. RECALLING This appears if you attempt to send a fax by automatic dialing and the line is busy or the receiving fax machine does not answer.
Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
Clearing Paper Jams Clearing jammed printing paper Gently pull the jammed paper out of the machine, taking care not to tear it. After removing the jammed paper, press (PAPER JAMMED) from the display. ♦ Normal operation cannot be resumed until you press message.
1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 Ordering Parts TINSE4427XHTZ TCADH3685XHZZ QCNWG209BXHGR...
If trouble is experienced with this equipment, or for repair or warranty information, please contact Sharp’s Customer Assistance Center. The number is 1-877-794-8675. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
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(Name and Telephone Number) U.S.A. Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Emergency telephone number : Canada Sharp Electronics of Canada Ltd. Telephone number for information : Emergency telephone number : Section 3. Composition / Information for Ingredients Ingredients 1333-86-4...
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S H A R P MATERIAL SAFETY DATA SHEET (2/3) Section 5. First Aid Measures Inhalation: Remove to fresh air. Seek medical attention if breathing becomes difficult. Ingestion: Immediately rinse mouth out with plenty of water. If within 30 minutes after ingestion, give victim a small glass of water or milk (NEVER give anything by mouth to an unconscious person).
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Restrictions: This information relates only to the specific material designated as supplied by the manufacturer. This information is supplied to us by the manufacturer and Sharp offers no warranties as to its accuracy and accepts no responsibilities for any typographical errors which may appear on these sheets. It is the responsibility of the user to determine the suitability of this product for each particular use.
RESOLUTION/ RECEPTION JAN-03 10:30 JAN-03 10:30 FAX mode: The fax machine automatically answers and receives faxes. TEL mode: Answer all calls (even faxes) by picking up the handset. To begin fax START/ MEMORY...
Guía de referencia rápida Transmisión de documentos Coloque el documento (hasta 10 páginas) mirando hacia abajo en el alimentador. Marcación normal 1. Levante el auricular o pulse 2. Marque el número de fax. 3. Espere a escuchar el tono de recepción (si alguien contesta al teléfono, pídale que pulse la tecla Inicio).
In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer.
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SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 http://www.sharpusa.com SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft. These numbers are located on the rear side of the unit.Space is also provided for other relevant information.